Value Proposi on for the Candidate

Become per nent for the post of:

• Front Office Manager of a hospital, Diagnos c Centre, Hospital, Nursing
Home etc.
• Hospitality Manager in a hospital
• Front Office Opera ons Manager

Value Proposi on for Organiza on

Generate in‐house resources with:

• Good Leadership skills
• Decision‐making For Registration Call
• Develop good management prac ces and concepts 0124-4546200, 0124-4009264
• Compliance with Quality assurance at Front Office Desk
8800893636, 8800279462

For more details please visit us at

www.astroninstitute.in

ASTRON INSTITUTE OF SOCIAL

SCIENCES

Corporate Office :
Surya Kiran Complex, Old Mehrauli
Online Certification Course
Gurgaon
Road, Gurgaon, Haryana(INDIA)-122001 in
Phone: +91-124-4546200, +91-124-4009264
Mobile :8800279462 Hospital Front Office
E-mail : contact@astroninstitute.in
Website www.astroninstitute.in Management

Accredited by
About AISS Learning Objec ve Eligibility Criteria

• MBA/MHA
Astron Ins tute of Social Sciences (AISS), an academic ver cal of Astron • To prepare individuals as more effec ve healthcare managers and • BBA
Hospital & Healthcare Consultants Pvt. Ltd. Gurgaon, is focused on the supervisor • Graduates
intensively growing fields of public and community health with emphasis • To understand the role of organiza onal and human resource • Basis knowledge of computers
on the underserved sec on of society at large. It envisions promo ng management
excellence in Healthcare, Research, Educa on, Training, Skill Building, • To equip individuals with the ability to assess alterna ve management
Skill Enhancement and Consultancy Services. AISS with its Vision and solu ons for healthcare related challenges Course Highlights
Mission to contribute to the fulfilment of the Na onal Health Policy 2015 • To understand and apply the concepts of strategic planning and
goals is working towards the development of healthcare workforce with decision making in healthcare organiza ons
specialised skills and knowledge. • To understand the NABH and other quality standards applicable to • C o u rs e Pe d a g o g y w h i c h i n c l u d e s We b i n a rs , E ‐ G ro u p s
the front office Work/Presenta on, Live Lectures by subject experts, student faculty
• To develop strong interpersonal skills chats, instant Messaging, blogs, Screen Shares, Project work
Why AISS? • Reference subject content through E‐Library
Course Content • Each block culmina ng into a qualifying assignment
AISS has been accredited by Interna onal Accredita on Organiza on, • Credits based teaching outcomes for global applica on
USA and affiliated with credible organiza on like Healthcare Sector Skill The Course content has been grouped in the following three terms of one • Program material developed by experts
Council, a non‐statutory body of Government of India and Associa on of month each:
healthcare Providers of India. Term‐1:
• Introduc on to Healthcare Industry Evalua on and Grading
• Management and its Basic Func ons
Course Overview Evalua on will collate candidate performance based on assessments,
Term‐2:
comple on of project work, par cipa on in E‐group work, webinar, chats,
Cer ficate course in Hospital Front Office Management offers a unique • Leadership and its Styles
usage of E‐Library and par cipa on in contact program. Grading will be done
tle in the field of healthcare i.e. Front Office Manager. This cer ficate • Decision Making
based on alphabe cal grade Point percentage
course has been specially tailored for Skill enhancement of front office • Team Building and Team Work
managers in hospitals and presents a systema c approach by detailing • Customer Rela onship Management
front office procedures like admission and discharge. It prepares the Cer fica on
candidates with thorough knowledge and skills of mee ng with pa ent Term‐3:
expecta ons, hospital quality standards and roles and responsibili es of a • Human Resource Management
• Budge ng Successful candidates will be awarded a joint cer ficate by the Astron
manager. The course also examines various elements of effec ve front
• Quality, Pa ent Safety And Accredita on Ins tute of Social Sciences and Interna onal Accredita on Organiza on
office management, paying par cular a en on to planning and
• Emergency Management (IAO), USA.
evalua on of front office opera ons and human resource management.
The training provides innova ve planning ideas, understanding the
hospital structure, preparing for mul tasking abili es to meet an effec ve
and efficient environment in the hospital. Course Dura on Who Can Join?

3 Months online course with 2 days contact program supported by expert • Front office Execu ves
faculty and exposure visit. • Pa ent Care Officers
• Help Desk Officers
• Hospital Managers