At the hotel At the hotel

A: I would like to make a hotel reservation. A: I would like to make a hotel reservation.
B: What day will you be arriving? B: What day will you be arriving?
A: I will be arriving on May 14th. A: I will be arriving on May 14th.
B: How long will you be staying? B: How long will you be staying?
A: I need the room for 3 nights. A: I need the room for 3 nights.
B: How many people will be staying in the room? B: How many people will be staying in the room?
A: I will be staying in the room alone. A: I will be staying in the room alone.
B: Would you like a smoking or nonsmoking room? B: Would you like a smoking or nonsmoking room?
A: We need a nonsmoking room. A: We need a nonsmoking room.
B: We have booked a room for you. Please be sure to arrive before 4:00 on your check- B: We have booked a room for you. Please be sure to arrive before 4:00 on your check-
in date. in date.

At the restaurant At the restaurant

Restaurant Manager : Can I help you? Restaurant Manager : Can I help you?
Guest : Yes. Could I make a reservation for tomorrow evening? Guest : Yes. Could I make a reservation for tomorrow evening?
Restaurant Manager : Just one moment please. For what time? Restaurant Manager : Just one moment please. For what time?
Guest : Eight o’clock. There are four of us. Guest : Eight o’clock. There are four of us.
Restaurant Manager : That’s fine. Could I have your name, please? Restaurant Manager : That’s fine. Could I have your name, please?
Guest : Yes, it’s Patterson. That’s P-A-T-T-E-R-SO-N. Guest : Yes, it’s Patterson. That’s P-A-T-T-E-R-SO-N.
Restaurant Manager : And could I have your telephone number? Restaurant Manager : And could I have your telephone number?
Guest : Yes, it’s 012-744-2558. Guest : Yes, it’s 012-744-2558.
Restaurant Manager : Alright, Mr. Patterson. That’s four people for eight Restaurant Manager : Alright, Mr. Patterson. That’s four people for eight
pm tomorrow. pm tomorrow.
Guest : Thank you very much we look forward to it. Good bye! Guest : Thank you very much we look forward to it. Good bye!
Restaurant Manager : You are most welcome, Good bye. Restaurant Manager : You are most welcome, Good bye.

Ticket Ticket
Ticket Seller : Ticket section, good morning. Ticket Seller : Ticket section, good morning.
Caller : Hello. I'd like to make a reservation for tonight, please. Caller : Hello. I'd like to make a reservation for tonight, please.
Ticket Seller : What time, sir? Ticket Seller : What time, sir?
Caller : The seven o'clock show, please. Caller : The seven o'clock show, please.
Ticket Seller : Sorry, sir. We're sold out. Ticket Seller : Sorry, sir. We're sold out.
Caller : What about the next show? Caller : What about the next show?
Ticket Seller : We still have a few seats left for 9 p.m. Ticket Seller : We still have a few seats left for 9 p.m.
Caller : That's fine. I will take three. Caller : That's fine. I will take three.
Ticket Seller : What seats would you like, sir? Ticket Seller : What seats would you like, sir?
Caller : Not too close to the screen, please. Caller : Not too close to the screen, please.
Ticket Seller : Yes, sir. I row 17. May I have your name, please? Ticket Seller : Yes, sir. I row 17. May I have your name, please?
Caller : Rudi. Caller : Rudi.
Ticket Seller : What you spell that, please? Ticket Seller : What you spell that, please?
Caller : R as in Roma, U as in uniform, D as in diamond, I as in India. Caller : R as in Roma, U as in uniform, D as in diamond, I as in India.
Ticket Seller : See you tomorrow at the nine o'clock show, sir. Ticket Seller : See you tomorrow at the nine o'clock show, sir.
Caller : Thank you. Caller : Thank you.
Ticket Seller : Your welcome. Ticket Seller : Your welcome.