Professional Documents
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Go online
It’s all about going online nowadays – if your brand doesn’t have an online presence yet, it’s time
to change that. Going online means your promotions can be more targeted, easier to run and
track and can give you a better understanding of who your customer is.
You could offer tailored rewards to stores who achieve growth targets or complete certain
activities, like adding more products to their range or utlising in-store displays. Gamifying this and
allowing stores to see where they rank against competitors can also increase their engagement
with your brand.
Everybody loves a freebie, and they are a great way of showcasing your brand, encouraging
product trial and building a customer base.
A clever promotion that invites customers to try your product for free can also be an opportunity
to capture their valuable feedback. For example, you could simply offer customers who purchase
a specific product during a promotional period their money back in the form of a branded eftpos
Gift Card if they trial the product and provide their feedback via a branded claim site. Asking a
customer for their input also strengthens their relationship with your brand.
You may not want to give away free product, but you can incentivise customers with a free gift of
another kind. Kellogg’s is currently running an offer to buy one of their specially marked products
and get a free movie ticket. The reward, which has broad appeal, can be redeemed simply by
retaining the purchase receipt and entering it online.
Invest in a campaign that customers can relate to at a personal level, so much so, that they can
start talking to their friends, family and coworkers about it. Many big brands use this tactic to
market their products, such as Pepsi and Coca-Cola. This type of campaigns can be especially
successful if run in social media.