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Academic detailing, educational outreach: a process by which doctors are visited by

a knowledgeable health professional (often a pharmacist) to discuss issues of use


and overuse
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Audit: a process of review of healthcare records to determine aspects of the
appropriateness of the process of care delivered
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Clinical guidelines: clinical practice guidelines a series of ystematically
developed statements based on evidence and/or consensus regarding the health care
of pts. with specific conditions
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CME: CPD delivery of formal education to health professionals, often in group
settings through lectures and conferences
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CDSS: computerized systems that build on practice algorithms for care and provide
supporting (evidence based) information for prescribing decisions, often at the
point of care
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Feedback: a method whereby prescriber performance is measured and the results
presented to the healthcare prescriber, generally in printed or electronic format
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Marketing: a process that involves prescribers in the development of learning
objectives and recognition of barriers to change along with the development of
strategies to overcome these barriers
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Multifaceted interventions: programs that use more than one type of intervention
designed to improve prescribers’ performance or pts.’ healthcare outcomes
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Needs assessment: a process whereby the learning and practice needs of prescribers
are determined. Most often accomplished through subjective survey methods
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Opinion leader, local champion: an individual healthcare practitioner recognized
within his/her own community as a clinical expert and highly regarded for this
expertise
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Organizational strategies: a method targeted at modification of the existing
organizational structure (eg, revision of professional roles, continuity of care)
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Pt.-mediated strategies: interventions that increase the education of pts., such as
educational leaflets, media campaigns, or context-specific reminders
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Reminders: paper or computer-generated prompts delivered at the point of care

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