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  • $100+ MILLION 5-8% / PRACTICE: Eliminated Risk Sap Erp/Crm

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    Parvathi Chandramohan
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    Ernst & Young needed a master data solution to clean up their customer data for a global ERP implementation and improve data quality across their CRM systems. They implemented Profisee's MDM solution to create a single view of their business partners, drive compliance processes for onboarding clients, and consolidate 360 degree customer information. This provided strategic benefits like improved forecast accuracy across practices by 5-8% and leveraged over $100 million in additional client revenue visibility. On a business level, it enabled client onboarding workflows and eliminated risks. The MDM solution also supported their project of creating master records for their Vision 2020 ERP strategy.

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    Case study

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    ProfiseeCustomerSuccess Consulting

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    Ernst & Young needed a master data solution to clean up their customer data for a global ERP implementation and improve data quality across their CRM systems. They implemented Profisee's MDM solution to create a single view of their business partners, drive compliance processes for onboarding clients, and consolidate 360 degree customer information. This provided strategic benefits like improved forecast accuracy across practices by 5-8% and leveraged over $100 million in additional client revenue visibility. On a business level, it enabled client onboarding workflows and eliminated risks. The MDM solution also supported their project of creating master records for their Vision 2020 ERP strategy.

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    © All Rights Reserved
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    45 views1 page

    $100+ MILLION 5-8% / PRACTICE: Eliminated Risk Sap Erp/Crm

    Uploaded by

    Parvathi Chandramohan
    Ernst & Young needed a master data solution to clean up their customer data for a global ERP implementation and improve data quality across their CRM systems. They implemented Profisee's MDM solution to create a single view of their business partners, drive compliance processes for onboarding clients, and consolidate 360 degree customer information. This provided strategic benefits like improved forecast accuracy across practices by 5-8% and leveraged over $100 million in additional client revenue visibility. On a business level, it enabled client onboarding workflows and eliminated risks. The MDM solution also supported their project of creating master records for their Vision 2020 ERP strategy.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Profisee Customer Success: Ernst & Young INDUSTRY

    CONSULTING
    MDM DOMAIN
    CUSTOMER
    How Profisee helped Ernst & Young achieve their Insight Driven Enterprise.

    Challenges
    Needed Master Data for Vision 2020
    • Began global ERP implementa�on, needed clean data
    • CRM (cloud & on-premise) lacked data quality controls
    • Need enterprise-wide single view of “Business Partner”
    The third largest professional
    services firm in the world by • Must have compliance and on-boarding client visibility
    aggregated revenue
    Strategy
    US$28.7 BILLION Real-Time ERP Integra�on & Workflow
    FY15 GLOBAL REVENUE
    • MDM founda�on for ERP / CRM data workflow

    212,000 • Drives all client onboarding compliance process


    EMPLOYEES • Consolidated 360° view of our Business Partner
    • Exposes conflicts of interest across Business Partner ac�vi�es
    700 OFFICES
    IN 150+ COUNTRIES Levels of Success
    STRATEGIC
    LEVERAGED CLIENT REVENUE VISIBILITY
    “For the first time, EY will have a
    global catalog containing a
    $100+ MILLION
    360°/Single View of customer IMPROVED FORECAST ACCURACY ACROSS PRACTICES
    information…having tied it
    seamlessly into our new SAP
    5-8% / PRACTICE
    ERP/CRM, and global data BUSINESS
    warehouse systems…and now
    ENABLED CLIENT / BUSINESS PARTNER ONBOARDING PROCESS

    ELIMINATED RISK
    have a huge opportunity to tie
    the new customer catalog into
    our analytics and operational
    PROJECT
    systems within EY, which is key to
    executing on our Vision 2020 CREATED MASTER RECORDS FOR VISION 2020 ERP STRATEGY
    strategy.”
    SAP ERP/CRM
    – David Brooks, EY MDM
    Program Director Connect anything. Master everything.

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