Good morning, Mr.

Menzies
I am Manuel Agudelo, customer service agent
from Excalibur sports.
We hope you are doing well.
We have been informed that you have some
problems with your poor table. It says that you
present the following problems:
1. The instructucion manual was written in
spanish.
2. The white ball was not with the table.
3. You found the table was defective and you
couldn't play with your friend.
Is this information right?
Our company regrets these difficulties and wants
you to know that we are working on the solution
for your problem to provide you the best service
that you deserve. That is why your message is
important for us.
For these reasons, we will Exchange the product
for a new one, and you will receive it In the next 8
days from now.
Thanks for contact us.
Have a nice day.