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NPCI/2017-18/NACH/Circular No. 251 October 26, 2017
To
AIL NACH member banks
Aadhaar seeding - process to be followed for obtaining consent from the customer
Refer to our circulars, on the subject, listed below
41, Circular no. 235 dated July 04 2017 on seeding of Aadhaar number to banks.
2. Circular no. 158 dated June 10, 2016 on customer consent mandatory - Aachaar
mapper mandate flag”.
3. Circular no. 80 dated Jan 07 2015 on seeding of Aadhaar number to bank accounts.
4, Circular no, 67 dated December 05, 2014 on “New mapper file format”
One of the important aspect of Aadhaar seeding is obtaining explicit consent from the
customer for receiving subsidy and other credits as per the mapper data. Currently consent
{s obtained from the customers in two ways
4. Paper based consent
2. Electronic form
Banks are advised to note that as per the mapper design, if more than one bank uploads the
Aadhaar number in NPCI mapper, the mapper will hold only the last record updated. For
example, an Aadhaar number is updated by bank ‘A’ in NPCI mapper on January 15, 2017
and by Bank ‘8? on December 02, 2017. In this case, the mapper database will show that.
and all the transactions will be routed to bank ‘B"
Aadhaar number is mapped to bank ‘
only.
In order to safeguard the interest of the beneficiaries and to prevent seeding Aadhaar no.
without customer authorization, the process of obtaining consent was introduced in the year
2014. Banks should ensure to implement the following check points / validations at the
time of obtaining the consent of the customer.
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10014, The Capital, 8 Wing, 1th Floor Bandra Kurla Complex, Bandra tE, Munda cOO081, T: +21 22-40009100 F491 22.40009101 vraw.npci.org.in
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Paper based consent
a. Adherence to the standard format.
b. This should be a separate form. Banks should not include the consent text in a
running booklet or application which may result in customer signing without noticing
or be aware of the consent text.
c. There should be provision for the customer to explicitly indicate that he/she is
agreeing to Aadhaar seeding to the account with the Bank. Apart from signature, the
consent form should have provision for the customer to tick indicating he/she has
understood the content of the form and implication of executing it.
2. Electronic form
‘a. Adherence to the standard format
b. Consent form should be displayed separately and authenticated separately by the
customer. The seeding consent text should not be part of overall application
authenticated by the customer.
cc. The consent form should have ‘NO’ as default option, the customer should be made
to tick the check box for “YES"
After following the due process for obtaining consent and completing the seeding, bank
should proactively communicate to customer confirming seeding and provide the masked
‘account number in which all the future credits will be received.
Please note that any unauthorized seeding will lead to the benefits being routed to a
different account than the one in which the customer is expecting to receive credits. This
will cause undue inconvenience to the customers leading to complaints.
All the banks are advised take a note of the above and to ensure strict compliance of the
Instyuctions contained herein.
(SVP - NACH & CTS Operations)
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10014, The Capital, 8 Wing, 1th Floor, Bandra Kurla ComplFather
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Annexure 1
APPLICATION FOR LINKING AADHAR NUMBER TOBANK ACCOUNT and
CONSENT FOR AADRAAR BASED AUTHENTICATION
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“ystort and norwby give my voluntary: censent us requiaed under the Aadhaar Act 2010 nd Regsfations Samed
thereader for soeding my. Aadhage mamber to my Kank secount & 13 peoside my Ademity information (Aadthaas
hhumer, bows information a desugrapii information) for Aadhaay based suabensiewion Tor abe purpose of
tvsting ofthe hanking serviees including operation of Account & for dslvery of subsiics, bonetits end services 0:
any other fei rlating tc banking operations,
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‘will receive all Benefit Transfers ia this aecount
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‘and for receiving Direct Honctit Transfer from Coverament of ESA.
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