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is a tool used by the companies to check the viability of their new product or a
marketing campaign before it is being launched in the market on a large scale.
It helps to evaluate factors such as product’s performance, level of acceptance of
the new product and customer’s satisfaction.
INDUSTRIAL GOODS MARKET TESTING:
Two types of market testing:
1. Alpha Testing (within the company)
is a type of acceptance testing
is performed to identify all possible issues/bugs before releasing the product to
everyday users or to the public.
2. Beta Testing (with outside customers)
is performed by real users of the product in a real environment and can be
considered as a form of external User Acceptance Testing.
CONSUMER GOODS MARKET TESTING:
1. Sales Wave Research
new product is placed into the hands of customers, free cost
re offer the product or the competitors product as many as three to four times
(sales wave).
2. Simulated Test Marketing
involve mathematical estimates of the markets share based on initial consumer
reaction to the new product.
3. Controlled Test Marketing
research firm manages the panel of stores that will carry a product for a free.
controlled shelf position; number of facings,
sales are measured at check out
4. Market Test
Company chooses the few representatives cities and the sales forces tries to sell
the product and give it a good shelf exposures.
Factors consider in research firm:
1. Number of test cities
2. Decision of selecting cities
3. Length of test
4. Kind of information/feedback
5. Mode of action
References:
Selling Today: Creating Customer Value (Copyright 2015)
Author: Manning Gerald L., Michael Ahearne, Barry L. Reece