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  • Trainer and Associate Trainer Coaching Form

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    aubrey
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    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    6 views2 pages

    Trainer and Associate Trainer Coaching Form

    Uploaded by

    aubrey
    important

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Trainer Coaching Form

    Name: Date:
    Supervisor: Signature:

    Personal Performance:
    KPI Performance
    UP
    NPS
    FCR
    CRT

    Phone Time Completion

    Deliverables and Reports Accuracy


    NHDB

    TCT

    PST Tracker

    L1 Survey Results

    Over-All Feedback

    Classroom Observations and Trainer Preparation Results


    Personal Development

    Attendance

    PIE Observation/s (Align with Alorica Core Values – Be Bold, Be Relentless, Be Connected, Be True)
    Performance

    Image

    Exposure

    Development
    Short Term Goal/s

    Long Term Goal/s

    Career Path and Plan

    Commitment

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