ZXG10-BTS (V1A) Base Transceiver Station Maintenance Manual ZTE Corporation© ZTE Corporation. 2002, Shenzhen, P. R. China All rights reserved. No part of this publication may be excerpted, reproduced, translated, annotated or edited, in any form or by any means, without the prior written permission of the copyright owner. ZXGI0-BTS (V1A) Maintenance Manual S/F, AWing, ZTE Plaza, HiTech Industrial Park, Shenzhen, . R. China ‘Te: (0086) 755-26790192 Fax: (0086) 755-26790160 Post-code: 518057 August, 2002 First Edition, First PrintPreface ZXGI10, a GSM mobile communication system independently developed by ZTE Corporation, is ¢ switching sub-system ZXG10-MSS and the base station sub-system ZXG10-BSS, composed of ‘The ZXG10-BSS is in charge of providing and managing wireless transmission in GSM, and is ‘composed of the base station controller ZXGI0-BSC and the base station transceiver ZXG10-BTS, tc. The reliable running of the ZXG10-BSS on the network is closely related to correct operation and maintenance. Therefore, itis very important to handle problems properly with correct methods. ‘The ZXGIO-BTS (VIA) Maintenance Manual serves as a guide for the user to perform daily ‘maintenance and fault handling on ZXG1O-BTS (VIA). This manual primarily introduces the daily ‘maintenance, alarm handling and operation information processing of ZXG10-BTS (V1A). In this Manual, ZXG10-BTS (VIA) is abbreviated as BTS (VIA) or BTS; ZXG10-BTS (VIA) local management terminal as LMT; ZXG10-BSS (V1A) as BSS; and ZXG10-BSC (VIA) as BSC (VIA) or BSC, ‘This Manual includes three chapters: Chapter 1 introduces the routine maintenance and emergent ‘maintenance of the ZXG10-BTS (VIA) as well as frequently used maintenance methods. Chapter 2 introduces the alarm classification of the LMT of ZXGI0-BTS (VIA) and describes in detail the alarm code, alarm content, alarm level, alarm cause, alarm impact, time limit of handling, and handling process. Chapter 3 itemizes the operation information and handling methods of the boards such as OMU and TRU. Appendix A introduces the procedures and precautions for replacing parts and boards. Appendix B gives a list of abbreviations used in this document for the convenience of users in reading this Manual This set of manuals also consists of the following documents: Technical Manual for ZXG10-BTS (VIA) Installation Manual for ZXG10-BTS (VIA) Operation Manual for ZXGI0-BTS (VIA) Statement: The actual product may differ from what is described in this manual due to frequent updates of Z.TE products and fast development of technologies. Please contact our local office for updating/upgrading information of the product.Contents 1_EQUIPMENT MAINTENANCE, Li Marsnmsance psscurnos 1 L2 Rorme nants Daily 01 tine maintena 1.3 Brenan manniance 14 Tynes wanmmasece went 6 LS Ruevar wanNANCe TABLE 1 tenance and operation record. ergent maintenance and operat sal 2_ ALARM HANDLINt 2.1 Ataw nsronanion AND CLasmncaTON u 2.2 Lever stan 18 2.3 Leve- 2 aan 18 2.3.1 Alarm ofthe main clock signal ofthe BS CKU 18 2.3.2 Software version erro ofthe BIE. 19 2.3.3 Major alarm ofthe standing wave ratio ofthe transmitter combiner 19 2.34 Communication interruption of the OML 20 2. Love 3 sans 24 2.4.1 Check error of the uplink data from the receiving processor tothe channel processor ....21 2.4.2 Frame unit fault 24 2.4.3 Inconsistency of sofware versions 2 2.4.4 Outof.lock of the transmitting RF self oscillator. 28 2.4.5 Error of software versions 2 2.4.6 Fault of the BS clock unit (CKL a 2.4.7 Fault of BIE switching chips, 33 2.4.8 Pauls of the BIE E1 interface a5 24.9 Alarm of fans ofthe BIE 4 2.4.10 Alarm of temperature sensor a 24.11 Fault of buses 52 2.4.12 Alarm of power amplifiers (PAs 53 2.4.13 Alarm of low-noise amplifiers of the receiver multi-coupler. 552.4.14 Power alarm, 52 2.4.15 Interruption of board communications. 58 2.4.16 Timeout of board unreported. 61 24.17 Alarm of the SOW power amplifier (PA 62 2.4.18 Other alarm information 63 2.5 Lave 4 saws 61 2.5.1 Digital processor fault in the transceiver: 67 2.5.2 Check ero of the uplink data from the REP to the CHP. 2 2.5.3 Cross. threshold ofthe flash memory programming times in the frame unit controlle.......75 2.5.4 Channel parameter configuration error 75 2.5.5 Out of lock of receiving RF self oscillator. 79 2.5.6 Alarm for out-of lock ofthe phase-locked loop ofthe BS CKU. 30 25.7.No response of laver-5 software al 2.5.8 Slide code indication of the BIE E1 interface signal, 33 2.5.9 BS OMU fault 38 2.5.10 Minor alarm of PA over:temperature 89 2.5.11 Board communication interruption. 90 25.12 Boards are unreported till meout 94 2.5.13 SOW PA link alarm 101 3_ RUNNING INFORMATION PROCESSING. 102 3.1 Ciasswicanion of tne NroRNATION, 102 3.2. OMU ornanoy nonvanos, 106 3.2.1 OMU board not powered on 106 3.2.2 OMU board powered on 106 4.23 OMU BOOT starting 106 4.24 OMU in active status 107 3.25 OMU in standby status 107 3.2.6. OMU procedure initially launched. 107 3.27 OMU clock fal 108 3.28 OMU LAPD link disconnected. 108 3.2.9 OMU system in the initialization tans 108 3.2.10 OMU fle downloading 109 3.2. TRU orerarion romain 109 4.3.1 TRU board not powered on 109 3.3.2 TRU board powered on 109 4.33 BOOT startin 104.3.4 Process initially started, 110 4.3.5 OMU clock ful 110 4.3.6 LAPD link disconnected. m1 3.3.7 TRU HDLC link disconnected. m7 3.3.8 TRU system inthe initialization status 112 4.3.9 TRU file downloadin 112 4.3.10 TRU BCH carvier indication, 112 3.4 BIE sunswvo pwomuaron 113 3.4.1 BIE board not powered on 113 3.4.2 BIE program out of service. 113 3.4.3 BIE HDLC link not established. 113 4.4.4 BIE working normally 114 3.4.5 BIE in the active sams. 114 3.5 BBIE nunc stoner 114 3.S.LEBIE board not powered on 114 35.2 EBIE program out of service 1s S.S.A.EBIE SK and El alarm, 1s 3.5.4 EBIE HDLC link not established. 1s 3.S.SEBIE working normal 116 3.5.6 EBIE in active stats. 116 4.5.7EBIE parameter configuration 116 3.6 CKU aun swomanon, 117 3.6.1. CKU board not powered on 117 4.6.2 CKU initialization. 17 4.6.3 CKU program out of service 17 3.6.4 CKU working normally. 118 4.6.5 CKU in the active status 118 3.6.6 CKU in the phase lock stat. 118 3.6.7.CKU in the locked status 118 3.6.8 Asmehronization ofthe whole CKU network 119 3.6.9 The CKU clock frame number abnormal. 119 3.6.10 CKU HDLC link not established. 119 3.6.11 The CKU 8K clock abnormal 120 3.7 BAM nunwna ewonseaion 120 3.2. EAM board not powered on 120 3.2.2 EAM initialization 120 3. EAM working normally4.7.4 EAM HDLC link disconnected, 121 4.1.5 The EAM system clock severely abnormal. 121 APPENDIX A REPLACEMENT OF BOARDS AND PART: 123 Al Oveaview 123 A2 Rev acer op re pum SHELF nOARD, 124 AS Revi acter oF rie cansuen uy wos, 125 APPENDIX B ABBREVIATIONS,1 Equipment Maintenance 1.1Maintenance description ‘The objective of daily maintenance is to ensure an optimized working condition of the product, so that the whole network runs properly. The classification of the daily maintenance of the ZXG10-BTS (VIA), together with the maintenance requirements and recommendations will be described below. 1. Maintenance classification Daily maintenance of ZXG10-BTS (V1A) can be classified into routine maintenance and emergent maintenance. ‘The routine maintenance refers to periodical maintenance, which is divided into daily routine ‘maintenance and regular routine maintenance by their maintenance periods. Emergent maintenance refers to the maintenance tasks to be immediately executed as required by sudden failures of the ZXG10-BTS (VIA) equipment and network adjustment, ¢.g., equipment failure, user-reported fault, and the emengent problems found out in routine maintenance. Emengent failures are characterized by abrupt occurrence and serious influences on the QoS, so the maintenance personnel in the equipment room are required to handle them decisively, cautiously and in-time, A detailed record must be made afterward so as to eliminate potential faults 2, Maintenance requirements and recommendations, The daily maintenance of ZXG10-BTS (VIA) equipment is a major task for the maintenance personnel in the equipment room, Excellent daily maintenance is a key factor to ensure long-term stable running of the equipment. Therefore, a set of equipment room maintenance regulations should be formulated to regulate and guide the work of the maintenance personnel. The followings are some basic requirements and recommendations for daily maintenance: 1) The maintenance personnel should implement the daily and regular routine check strictly and keep a detailed record without any omission, 2) The maintenance personnel must keep the equipment room safe and tidy, with proper temperature and humidity. 3) The maintenance personnel should follow the equipment operation specifications strictly,‘Maintenance Manual for 2XG10-BTS (VIA) TE avoid any operations on the equipment beyond the daily maintenance specifications, e., aubitraly plugging/unplugging, resetting, starting and switching over the equipment, or changing the data; and should wear an anti-static wrist strap when accessing the hardware system, and store the damaged parts and the spare parts in anti-static bags, which should be labeled of the category and stored properly. 4) The person in charge of the equipment room should keep the user accounts, passwords and the user authorities for login to the local operation & maintenance console and to the network management system, and distribute them to relevant persons according to their specific authorities, so as to define the responsibility and authority clearly. 5) The maintenance personnel should handle detected problems and faults in time, report major problems to relevant supervisors in time and contact the local office of ZTE to get an early solution, which should be recorded in detail afterward 6) Before on-duty, the maintenance personnel must undergo necessary training. Different ‘maintenance positions should be assumed by persons of the corresponding technical levels. 7) The frequently used tools and instruments should be checked, repaired and calibrated before use to ensure their proper conditions. Generally, the following tools and instruments are recommended to be prepared in the equipment room. A, Tools and auxiliary materials: screwdriver (flat-head and Phillips), diagonal pliers, cable stripper, unpacking pliers, electric iron, chip-extractor, programmer, eraser, tweezers, spanner, electrical drill, tape, anti-static wrist strap, insulating tape and cable te. B. Instruments: Multimeter, thermomet ; humidity meter, optical power meter and earth. resistance tester. 8) The power supply of the system should be kept stable and reliable, and the grounding of the system should be checked regularly. 1.2Routine maintenance 1.2.1Daily routine maintenance Daily routine maintenance includes the following items 1. Equipment room environment 1) Temperature requirements:Ambient temperature requirements: -5°C ~ +45°C; commended to be always kept between 15°C ~ 30°C. A thermometer should be available in the equipment room, and the maintenance personnel should check it daily and make a record in detail; an air conditioner is recommended to be installed in the equipment room to meet the temperature requirements for long-term stable running of the equipment. 2) Humidity requirement Relative humidity requirement: 15%-85%; recommended to be kept at 40%-65%. A humidity meter should be available in the equipment room, and the maintenance personnel should check it daily and keep a record in detail. A humidity conditioning device is recommended to be installed in the areas where the humidity is seriously improper, especially, a damp-proof device is recommended in areas of high humidity and anti-static floor is recommended in areas of low humidity 3) Working status of the air conditioner Check whether the air conditioner (or other humidity conditioning devices) can work normally according to the preset temperature (humidity) requirements, and handle the faults in time if 4) Dust-proof ‘During the daily maintenance, the equipment should be kept free from dust or contamination. It is recommended to apply dust-proof sealing rubber strips around the windows and doors of the equipment room, adopt double-layered-glass sealed windows and wear union suits and special shoes in the equipment room to diminish dust. In addition, strong magnetic, electrical or corrosive materials should not be present inside or around the equipment room so as to prevent from harmful particles. 2. Equipment running status 1) Querying the alarm information Check the site alarms and rack alarms in the alarm query window of the operation & maintenance center (OMCR) of the BSS or the LMT of the BT S, keep a detailed record of the alarm information, and contact the technical personnel in time to locate and eliminate faults. A. In the OMCR of the BSS, the current alarms are displayed in real time, and the rack diagram and the alarm statuses of boards are displayed dynamically in the main interface‘Maintenance Manual for 2XG10-BTS (VIA) TE of alarms. The recovered history alarms, current alarms and ordinary notifications can be queried as needed. For the procedure of querying alarms, please see ZXGIO-BSS (VIA) Operation Manuat; for the alarm causes and handling process, please see ZXG10-BSS (VIA) Maintenance Manual. B, Whether the Abis lik is connected through or not, the LMT system of the BTS permits ‘the maintenance personnel to query the alarm status of boards in the site, including alarm mode, alarm location, alarm content, fan running condition and rack temperature, Multiple alarms may exist on the same board at a time, and the board color on the alarm viewing interface represents the top alarm level existing on this board, Click the board, and all alarm information on this board will be displayed. For the procedure of querying alarms, please see ZXGIO-BTS (VIA) Operation Manual; for alarm causes and handling process, please see Chapter 2 of this Manual 2) Running status of boards Check whether the indication of the indicators for each board in the rack is normal. Ifany alarm indicator is on, contact the technical personnel in time to locate and eliminate the fault The running information of the ZXG10-BTS (VIA) mainly comes from the indicators on the panels of modules such as OMU and TRU. By the different flashing meanings of the indicators, ‘you can determine the running status of the equipment basically. For the meanings, causes and handling of various indicator statuses, please see Section 3.1 of this Manual. 1.2.2Regular routine maintenance ‘Regular routine maintenance includes the following items: 1. Checking the BTS modules Check the amount, model and version of spare modules once a week, and make sure that the spare modules are stored in compliance with the requirements, with adequate amount and the convenience to find. Check the back-to-fix conditions of faulty modules once a week. 2. Hardware checking: once a month. 1) Cleaning the rack Clean the surface of the cabinet, clean and dry the air filter at the bottom of the cabinet; check ‘whether the cabinet is rusted, and whether there is any unrelated article in the cabinet. Report any difficult problems in time if any, so as to get an early repair:2) Checking the connection of power cables Check whether the power cables are connected tightly, and whether there is rust 3) Checking the connection of grounding cables Check whether the grounding cables are connected tightly, and whether there is rust. 4) Checking the power modules Check whether the power supply of each shelf can work independently. Contact the technical personnel in time for any problem so as to fix the problem. 3. Transmission Check the connector tightness of the transmission cables from the optical terminal/microwave rack to the BTS rack once every quarter, and keep the transmission cables free from twisting, pressing, deforming and over-tightness; and test the spare ports. 4, Antenna and feeder system Adjust and calibrate the direction and pitch angle of the antenna once half a year; tighten the antenna, outdoor jumper, feeder cable and indoor jumper; apply rust-proof treatment to the antenna pole, feeder cable rack and grounding bar which are subject to getting rusty; test the VSWR of the antenna and feeder system, the transmitting power of the PA; and perform a general test on all frequencies of all cells of each BS. 4.3Emergent maintenance Emergent maintenance refers to the maintenance task which needs to be handled immediately in response to the emergent fault of ZXG10-BTS (V1A) equipment, Emergent faults are characterized by abrupt occurrence and serious influence on the QoS, so the maintenance personnel of the equipment room ate required to handle them decisively, cautiously and in-time. A detailed record should be made afterward so as to eliminate potential faults Generally, the emergent handling process and measures for emergent faults can be summarized based on the following wo types of faults: 1, Emergent faults and disasters in the environment of the equipment room 1) Major faults: Fault of the power supply system; floods, fires; faults of the air conditioner system which cause the temperature and humidity severely beyond the specifications,Maintenance Manual for ZXG10-BTS (VLA) TE 2) Maintenance measures: When any alarm information is observed from the OMCR of the BSS or the LMT system of the BTS, perform an immediate inspection on the environment of the equipment room, locate the fault cause, and eliminate the fault quickly. Afterward, report to the superior leaders and keep a detailed record to eliminate potential faults, 2, Emergent fault of the equipment 1) Major faults: including hardware faults, e.g,, damage of boards and modules, not-in-position, poor contact, and software faults, e.g., disorder of data and program, and improper upgrading. 2) Maintenance measures: A. Through plugging/unplugging, some faults such as not-in-position and poor contact of the hardware system can be solved; through the replacing or isolation method, the faults such as hardware damage can be located; the data disorder can be queried and corrected through operations in the OMCR of the BSS or the LMT system of the BTS. B. Faults of the software and hardware are numerous and complicated. If the above simple methods fail to solve the problem, please contact the technical personnel or the regional office of ZTE Corporation, report to the relevant leaders, and keep a detailed record afterward so as to eliminate potential faults 1.4Typical maintenance methods In daily maintenance, several typical maintenance methods can be used as follows 1. Observation method Locating the fault by viewing the alarm information of the LMT of the BTS. ‘The observation ‘method is the first method the maintenance personnel should use in case of fault occurrence. Making «a correct judgement on the observation result is @ key step for correct analysis and handling of the fault, Therefore, the maintenance personnel must be very familiar with the indicator statuses of the boards, and fully aware of the meanings of the alarm information of different levels on the LMT of the BTS. 2. Plugging/unplugging method ‘When a circuit board is initially found faulty, plug/unplug the circuit board and the external interface connector to eliminate such faults as poor contact or processor abnormality, Make sure that the board must be hot-swappable when this method is applied.3. Replacing method ‘The replacing method is to check the fault by replacing the cireuit board in question with a normal circuit board. When the plugging/unplugging method fails, the replacing method can be applied. When plugging/unplugging and replacing the board, please see the precautions and operation procedure for replacing the boards and parts as listed in Appendix A. 4, Isolation method When a part of the system is faulty, the involved circuit board or racks can be isolated to check whether the fault comes from mutual impact. For example, a typical application of the isolation ‘method is to self-loop the 1/0 interface of a circuit board so as to isolate and solve the problem of the related system. 5. Self-test method When the system or circuit board is powered on again judge if there is any fault by way of self-test. Usually, when a circuit board is re-powered on for selftest, the indicators on its panel will flash regularly, so that we can check whether the circuit boatd itself is faulty 6. Pressing method Such faults as poor contact can be removed by pressing the chips and cable connectors, 7, Comprehensive method Any fault can be cleared by combining the above methods and taking advantage of one’s maintenance experience. 1.5Relevant maintenance tables 1.5.1Routine maintenance and operation record table ‘The daily maintenance record table is shown in Table 1-1. The regular maintenance table is shown in Table 1-2. The maintenance item periodical summary table is shown in Table 1-3.Maintenance Manual for ZXG10-BTS (VLA) TE Table 1-1 Daily maintenance record table Ktems | Operation item | Equipment running status and | Operator | Remarks handling result Temperature Equipment |_Humidity room | Working stats of snvironment | ihe air conditioner Dust-proof Equipment | Querying the slarm running status] information Running status of boards Table 1-2 Regular maintenance record table Items | Operation item | Equipment running status and | Operator | Remarks handling result Check the | Check the BTS BTS module | __module eat the rack Check the connection of power cables Hardware: Check the check connection of grounding cables Check the power module Transmission | Transmission Antenna and | Antenna and feeder feeder system SystemToble 1-3 Maintenance item periodical summary table Items | Operation item | Maintenance [Equipment running status| Operator | Remarks period and handling result Equipment room | Temperature Daily spvironmen Humidity Daily Working stats of] Daily he air conditioner Dust-proof Daily Equipment | Querying t Daily running status [alarm information Running status of Daily boards BTS module | Check the BTS | Weekly check module Clean the racks ] Monthly Check the Monthly connection of power cables Cheek the Monthly cconnestion of ground cables Check the power | Monthly module ‘Transmission | Transmission | quacteely ‘Antenna and feeder System Antenna and feeder system Half yearMaintenance Manual for ZXG10-BTS (VLA) TE 1.5.2Emergent maintenance and operation record table ‘The emergent fault handling record table is shown in Table 1-4 Table 1-4 Emengent fault handling record table Exchange name Person to handle: Time ‘Time of fault resolved: Fault source: [informed by the wser alarm system [1 found in daily routine maintenance others Pault category: Fault description: Handling method: Result Remarks by the person in charg -10-2 Alarm Handling 2.1Alarm information and classification ‘The alarm management of the LM system is an important part of BTS local operation and ‘maintenance. The LMT system, after it is put into operation, can perform centralized monitoring on the overall running condition of the BTS for the purpose of real-time maintenance and recovery. Whether the Abis link is connected through or not, the LMT system permits the maintenance personnel to query the alarm status of boards in the site, and view the site alarms and rack alarm information on the LMT alarm viewing interface. Boards that may send alarms include: 1. Boards in the public shelf: operation and maintenance unit (OMU), BS interface equipment (BIE), clock unit (CKU), external alarm collection module (EAM), signaling distribution unit (SDU) and power supply (PSA). 2. Boards in the carrier shelf: frame unit (FU), carrier unit (CU), power supply (PSB), power amplifier (PA), combiner HYCOM and multi-coupler MUL. 3. Others: fan, temperature, In terms of real-time handling, the alarms include ordinary notifications and alarms. Ordinary notifications only indicate unrepeatable or transient faults during the system running. Usually, if a notification is not frequently repeated, it may be caused accidentally by the environment, which needs no handling; if a notification is frequently repeated, or even the alarm occurs for a long time, it ‘must be checked and solved in time. ‘An alarm usually lasts for a certain time. According to the severity in the system, alarms are divided into four levels. Following is the division of the four alarm levels, as shown in Table 2-1 oie‘Maintenance Manual for 2XG10-BTS (VIA) TE ble 2-1 Division of alarm levels The scope of ‘Alarm The scope of ‘The scope of The scope of system sen services seriously | equipment safe running reliability level un . . * | maintainabtiey affected seriously affected | seriously affected seriously affected 1 The whole BSS The whole BSS. One oF some sites BSC or site The whole BSS | The whole BSS 3 One or some carriers | One or some carriers | __BSCaorasite BSC or asite 4 One or some No influence | One arsome carters | One or some annels carers Note: In the definition of the alarm levels, the affected scope only refers to one single index. That is, if the affected scope of one single index, e-g., reliability, security reaches the specified scope, the level of the alarm can be determined basically. If one alarm item has affected several indexes, the alarm level should be raised. The alarm information summary table of the LMT is shown in Table 2-2, For the detailed information of the alarm, e.g,, alarm cause, time limit of handling, handling process, please see relevant contents of Section 2.2~2.5 ble 2-2 Alarm information summary table Alarm code Alarm name ‘Alarm level oxc00 Alacm of the main clock signal ofthe BS CKU 2 oxD00 Software version errr ofthe BS interface equipment 2 ox1301 Major alarm of standing wave ratio ofthe transmitter 2 combiner oxt701 (Communication interruption ofthe OMU. 2 xaos check error of both the man-set and sub-set uplink 3 data ftom the receiving processor tothe channel processor (DSPO), oxa09 Data check error of both the main-sct and sub-set uplink 3 data fiom the receiving processor tothe channel processor (DSPI), “iehapter 2 Alatm Handling (continued) Alarm code Alarm name ‘Alarm level OxA0A | Data check error of bot the main-set and sub-set uplink 3 data from the receiving processor fo the channel processor (DSP2), oxA0B | Data check error of both the main-set and sub-set uplink 3 data from the receiving processor tothe channel processor (DSP3), oxaoD Fault of the interface clock between the frame unit 3 controller and the BS CKU OxAOE, Read/write error ofthe ash memory in the frame unit 3 OxAI8 Overflow of the “watchdog” in the frame unit controller 3 0xA26 | LAPD link disconnection ofthe frame unit controller and 3 the BSC oxB00 | Downlink check error between the frame unit and cartier 3 nit OxA2s Inconsistency ofthe channel processor (CHP) sofware 3 oxA24 | Inconsistency of the frame unt controller (FUC) software 3 oxB04 Outoflock of transmitting RE self asillator 3 3 oxBos Out of lock of transmitting RF self oscillator 4 3 oxB06 Out of lock of transmitting intermediate frequency self 3 oscillator § OxBOF Weong carier unit (CU) software version 3 oxcoc Wrong BS CKU software version 3 OxF2A ‘Wrong BS environment alarm board leyer-3 sofware ‘Alarm of BS CKU frame numbers 3 0x09 Enor of the BS CKU parameter configuration 3 oxCoA | Abnormality of the 8K clock signal between BS interface 3 equipment (BIE) and the BS CKU oxpol Fault ofthe BIE switching chip 1 3 oxpo2 Fault ofthe BIE switching chip 2 3 aeMaintenance Manual for ZXG10-BTS (VLA) TE (contiued) Alarm code Alarm name Alarm level oxp03 Fault ofthe BIE switehing chip 3 3 xpos Fault ofthe BIE switching chip 4 3 oxpos Readiwrite fault of E1 interface chip ofthe BIE 3 oxD06 Read/write fault of FI interface chip 2 of the BIE 3 oxpo7 Read/write fault of EI interface chip 3 of the BIE 3 oxDo8 Loss of 1 interface signal | ofthe BIE oxp09 Loss of I interface signal 2 ofthe BIE 3 oxD0A Loss of FI interface signal 3 ofthe BIE 3 oxD11 | Alarm of outof-frame of El interface signal 1 ofthe BIE 3 OxD12__| Alarm of outof-frame of El interface signal 2 of the BIE 3 OxD13__| Alarm of out-oframe of EI interface signal 3 of the BIF 3 oxFol Alarm of fan L 3 oxpo2 Alarm of fan 2 3 oxros Alarm of fan 3 3 oxPo4 Alarm of fan 4 3 oxFos Alarm of fan $ 3 oxF06 Alarm of fan 6 3 oxFoT Alarm of fan 7 oxros Alarm of fan 8 3 oxF09 Alarm of fan 9 3 oxFoD Alarm of temperature sensor | 3 OxEOE Alarm of temperature sensor 2 oxFOF Alarm of temperature sensor 3 3 oxPto Alarm of temperature sensor 4 3 OxFIL Alarm of temperature sensor S 3 oP Alarm of temperature sensor 6 3 oxto02 Fault ofthe frame unit bus 3 ox1003 Peult of the low-speed bus (contiued) ou‘Chaptee? Alarm Handling Alarm code Alarm name Alarm level ox1100 Alarm ofthe PA output power 3 oxti0i Alarm of the PA voltage standing wave ratio 3 ox1102 Alarm of the PA tube over-current 3 ox1103 Alarm of PA tube over-voltage 3 oxt0s Major alarm of PA overstemperature ox1200 Alarm of low-noise amplifier 1 ofthe receiver mult- 3 coupler oxi201 Alarm of low-noise amplifier 2 ofthe receiver multi- 3 coupler ox1400, Alaum of the power supply ofthe cartier shelf 3 x1500 Alarm of the power supply ofthe public shelf 3 ox1702 ‘Communication interruption of the BS interface board 3 x1703 Communication interruption of the BS CKU 3 oxi704 Communication interruption ofthe BS environment 3 lace unit 0x1708 | Communication link disconnection ofthe power board of 3 the public shelf oxt801 BS OMU unreported ill timeout 3 oxis04 BS environment alarm board unreported till timeout 3 0x1106 | Alarm ofthe curent, voltage and temperature ofthe 8OW 3 PA, ox1107 | Alarm of the consistency ofthe two SOW PAs in terms of 3 the forward power and type, and the standing wave ratio of the PA on the left oxA22 Inconsistent configuration of cell parameters 3 oxB08, Error of parameter configuration ofthe catir unit 3 oxDi4 rar of link parameter configuration ofthe BIE 3 OxF2B No response of the layer-3 software ofthe BS 3 environment alarm board ox1300 “Minor alarm of standing wave ratio ofthe transmit 3 combiner (contiued) -1sMaintenance Manual for ZXG10-BTS (VLA) TE Alarm code Alarm name Alarm level oxans Initialization failure ofthe digital processor 0 in the 4 oxans Initialization failure of digital processor 01 inthe 4 0x06 Initialization failure of digital processor 02 inthe 4 oxao7 Initislization failure of digital processor 03 inthe 4 oxal0 Software overflow of digital processing unit 0 inthe 4 OxAll Software overflow of digital processing unt 1 inthe 4 oxal2 Software overflow of digital processing unit 2 inthe 4 OxAl3 Software overflow of digital processing unit 3 inthe 4 transceiver OxAls (Check error of one channel of the uplink data from the 4 RPP to the CHP (DSPO) OxAlS ‘Cheek ettor of one channel of the uplink data from the 4 RPP tothe CHP (DSP1) OxA16 ‘Check error of one channel of the uplink data from the 4 RPP to the CHP (DSP2) Oxal7 (Cheek error of one channel of the uplink data from the 4 RPP to the CHP (DSP3) oxa19 | Cross-threshold ofthe flash memory programming times 4 in the frame unit controler OxAIA Channel 0 parameter configuration error 4 OxAIB Channel I parameter configuration error 4 OxAIC Channel 2 parameter configuration error 4 OxAID Channel 3 parameter configuration error 4 OxAIE Channel 4 parameter configuration error 4 OxALE Channel 5 parameter configuration error 4 (continued) Alarm code Alarm name ‘Alarm level “16‘Chaptee? Alarm Handling 0xA20 Channel 6 parameter configuration error OxA21 (Channel 7 parameter configuration error oxBor Out-oF Jock of receiving RF self oscillator 1 oxR03 Out-oflock of receiving RF self oscillator 2 oxBoT Out-of lock of receiving IF self oscillator 6 oxcos ‘Alarm for out-of lock of phase-locked loop ofthe BS kU oxco No response of layer-3 software ofthe BS CKU oxpis No response ofthe layer-3 software ofthe BS BIE oxBlo [No response ofthe layer-3 software ofthe carrier unit cy oxpoB Forward slide code indication ofthe BIE E interface signal 1 oxDoc Forward slide code indication ofthe BIE El interface signal 2 oxDoD Forward slide code indication ofthe BIE El interface signal 3 OxDOE Backward slide code indication of the BIE El interface signal 1 oxDoF Backward slide code indication ofthe BIE El interface signal 2 ox10 Backward slide code indication of the BIE E1 inter signal 3 081000 | Cross-threshold ofthe flash memory programming times of the BS OMU ox1001 Failure of flash memory programming ofthe BS OMU ox1004 The standby board of the BS OMU not in position oxilo4 Minor alarm of PA overstemperature ox1705 ‘Communication interruption ofthe frame unit 0x1706 Communication link disconnection ofthe carrier wit (continued) “1‘Maintenance Manual for 2XG10-BTS (VIA) TE Alarm code Alarm name Alarm level ox1709 | Communication link disconnection of the power bourd of 4 the carer shelf ox1708 Communication link disconnection ofthe PA, 4 ox1708 | Communication link disconnection of the multi-coupler 4 oxi70D Communication link disconnection ofthe combiner 4 oxts02 The BS interface board wnreported til imeout 4 oxt803 The BS CKU unreported til imeout 4 oxt805 The frame unit unreported til imeout 4 oxi806 The carrer unit unreported till timeout 4 oxt808 ‘The public shell power board unreported il meout 4 oxi809 The earir shelf power board unreported til timeout 4 ox808 The PA unreported sil imeout 4 ox1808 The mult-coupler unreported til timeout 4 ox180D ‘The hybrid combiner unreported il timeout 4 oxtt08 0W PA in alarm 4 2.2Level-1 alarm None. 2.3Level- 2 alarm 2.3.1Alarm of the main clock signal of the BS CKU Alarm code: 0xC00 Alarm content: Alarm of CKU main clock signal Alarm level: 2 ‘Alarm cause: hardware fault Influence of the alarm: If the alarm oceurs to an active CKU, this BS will fail to work normally; if the alarm occurs to a standby CKU, the running reliability of the system will deteriorate. Time limit of handling: Handle it at once, 18hapter 2 Alatm Handling Handling process: Replace the CKU board Alarm type: Equipment alarm 2.3.2Software version error of the BIE ‘Alarm code: 0xD00 Alarm content: BIE (software version error)Alarm level: 2 Alarm cause: software version error, or wrong alarm caused by communication ertor Influence of the alarm: The system fails to start normally. Time limit of handling: Handle it at once. Handling process: 1. Insert the board properly and reset it 2. Ifthe alarm still exists, the board may be faulty, please replace the board. 3. Ifthe alarm still exists, the board software version may be inconsistent with the OMU background database, Please contact the regional office of ZTE Corporation ‘Alarm type: Wrong handling. 2.3.3Major alarm of the standing wave ratio of the transmitter combiner Alarm code: 0x1301 ‘Alarm content: Major alarm of the standing wave ratio of the transmitter combiner ‘Alarm level: 2 ‘Alarm cause: The external terminal of the combiner is open-circuited or of high resistance, the EAM receives interference signals or the EAM alarm line is wrongly connected. Influence of the alarm: The PA transmitting power is off protectively, and the corresponding cell fails to work. Time limit of handling: Handle it at once. Handling process: =eMaintenance Ma al for ZXG1O-BTS (VIA) TE 1, Check whether the :AM works normally. 2. Check whether the EAM alarm cable of the backplane is faulty. Ifthe alarm occurs together with the “minor alarm of the standing wave ratio of the transmitter combiner”, the backplane alarm line ‘may be faulty, 3. If the alarm indicator on the panel is on at the same time, it is required to check whether the connectors between the set-top jumper, main feeder and antenna are poorly contacted, and check for water leakage, 4. Ifnone of the above measures works, please contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 2.3.4Communication interruption of the OMU ‘Alarm code: 0x1701 ‘Alarm content: OMU communication interruption Alarm level: 2 ‘Alarm cause: LAPD link disconnection between OMU and BSC, OMU fault, BTS rack power-off, fault of LAPD, SMB, T network board of the B! Influence of the alarm: Affecting the reset and startup of the BTS and the information transmission ‘between the BTS and the BSC, and the operation and maintenance of BTS will be interrupted, ‘Time limit of handling: Handle it at once. Handling process: 1, Check whether the boards of BSC, e.g., LAPD, SMB, work normally, and whether there is any alarm present, ifthere is, clear it first 2. Check whether the LAPD timeslot of the OMU is allocated correctly, 3. Check whether the Eline is connected through, 4, Check whether the BTS rack is powered on, and whether OMU is started normally. 5. Check whether the BIE of BTS works normally. Clear the alarms first if any, -20-Chapter 2 Alarm Handling 6. Ifnone of the above measures works, please contact the regional office of ZTE Corporation. ‘Alarm type: Communication alarm 2.4Level- 3 alarm 2.4.1Check error of the uplink data from the receiving processor to the channel processor 2.4.1.1Data check error of both the main-set and sub-set uplink data from the receiving processor to the channel processor (DSPO) Alarm code: 0xA08 Alarm content: Data check error of both the main-set and sub-set uplink data from the processor (RPP) to the channel processor (CHP) (DSPO) ving Alarm level: 3 Alarm cause: Severe interference exists in the transmission channel from the RPP to the CHP (or the lines are poorly contacted), Influence of the alarm: The signal quality of the radio interface will deteriorate drastically, aff the voice quality and even the assignment willful Time limit of handling: Handle it as soon as possible. Handling process: 1. Check whether the CKU is properly inserted. 2, Check whether the backplane line gets loose. 3. Check whether the bit switch for the transmission matching resistance on the backplane is set properly. 4, Ifnone of the above operations works, reset the BTS to check ifthe fault stil exists 5. If none of the above measures works, please contact the regional office of ZTE Corporation. Alarm type: Equipment alarm aeMaintenance Manual for ZXG10-BTS (VLA) TE 2.4.1.2Data check error of both the main-set and sub-set uplink data from the receiving processor to the channel processor (DSP1). ‘Alarm code: 0xA09 Alarm content: Data check error of both the main-set and sub-set uplink data from the receiving processor (RPP) to the channel processor (CHP) (DSP1) Alarm level: 3 ‘Alarm cause: Severe interference exists in the transmission channel from the RPP to the CHP (or the lines are poorly contacted). Influence of the alarm: The signal quality of the radio interface will deteriorate drastically, the uplink bit error will occur in timeslot 1 and timeslot 5, In serious situations, the conversation will be interrupted and the assignment will fail ‘Time limit of handling: Handle it as soon as possible, Handling process: 1, Check whether the CKU is properly inserted. 2, Check whether the backplane line gets loose. 3. Check whether the bit switch for the transmission matching resistance on the backplane is set properly, 4, Ifnone of the above operations works, reset the BTS to check ifthe fault still exists 5. If none of the above measures works, please contact the regional office of ZTE Corporation, ‘Alarm type: Equipment alarm 2.4.1.3Data check error of both the main-set and sub-set uplink data from the receiving processor to the channel processor (DSP2). ‘Alarm code: OxA0A, ‘Alarm content: Data check error of both the main-set and sub-set uplink data from the receiving processor (RPP) to the channel processor (CHP) (DSP2) Alarm level: 3 “nehapter 2 Alatm Handling ‘Alarm cause: Severe interference exists in the transmission channel from the RPP to the CHP (or the lines are poorly contacted). Influence of the alarm: The signal quality of the radio interface will deteriorate drastically, the uplink bit error will occur in timeslot 2 and timeslot 6, In serious situations, the conversation will be interrupted and the assignment will fail Time limit of handling: Handle it as soon as possible, Handling process: 1, Check whether the CKU is properly inserted. 2. Check whether the backplane line gets loose. 3. Check whether the bit switch for the transmission matching resistance on the backplane is set properly. 4, If none of the above operations works, reset the BTS to check if the fault still exists, 5. Ifnone of the above measures works, please contact the regional office of ZTE C ‘Alarm type: Equipment alarm 2.4.1.4Data check error of both the main-set and sub-set uplink data from the receiving processor to the channel processor (DSP3). ‘Alarm code: 0xAOB Alarm content: Data check error of both the main-set and sub-set uplink data from the receiving processor (RPP) to the channel processor (CHP) (DSP3) Alarm level: 3 ‘Alarm cause: Severe interference exists in the transmission channel from the RPP to the CHP (or the lines are poorly contacted). Influence of the alarm: The signal quality of the radio interface will deteriorate drastically, the uplink bit error will occur in timeslot 3 and timeslot 7. In serious situations, the conversation will be interrupted and the assignment will fal. Time limit of handling: Handle it as soon as possible. ae‘Maintenance Manual for 2XG10-BTS (VIA) TE Handling process: 1, Check whether the CKU is properly inserted. 2, Check whether the backplane line gets loose. 3. Check whether the bit switch for the transmission matching resistance on the backplane is set properly. 4, Ifnone of the above operations works, reset the BTS to check ifthe fault still exist. 5. Ifnone of the above measures works, please contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 2.4.2Frame unit fault 2.4.2.1Fault of the interface clock between the frame unit controller and the BS CKU Alarm code: 0xAOD Alarm content: Fault of FUC_CKU interface clock Alarm level: 3 ‘Alarm cause: Fault of the BTS CKU, fault of the transmission clock line, or fault of the clock interface on the FU, Influence of the fault: Affecting the normal communication between the baseband processing unit ‘and OMU and CU, resulting in failure of normal operation of the whole CU. Time limit of handling: Handle it at once. Handling process: 1, Check whether alarms occur on the CKU board. 2, Check whether the line between the CKU and CU is connected reliably. 3. Ifnone of above measures works, replace the TRU. ‘Alarm type: Equipment alarm aehapter 2 Alatm Handling 2.4.2.2Read/write error of the flash memory in the FU Alarm code: 0xAOE ‘Alarm content: FLASH MEMORY error Alarm level: 3 Alarm cause: Too many times of the FLASH programming, read/write error or the software checksum error Influence of the alarm: The baseband processing unit fails to obtain the correct software version ‘from the flash memory, and the whole FU fails to work normally, Time limit of handling: Handle it as soon as possible. Handling process: 1, Reset the FU first to see whether the alarm can be recovered. If this alarm can be recovered, it indicates this alarm is caused by external interference when the CPU reads the data from the flash memory. This FU should be able to work normally after resetting, 2. If this alarm cannot be recovered by resetting, contact the regional office of ZTE Corporation as soon as possible. ‘Alarm type: Equipment alarm 2.4.2.30verflow of the “watchdog” in the FUC ‘Alarm code: OxA18 Alarm content: Overflow of the WatchDog in the FUC Alarm level: 3 Alarm cause: The FUC program is out of service. Influence of the alarm: No response of DSP or partial channels unavailable. Time limit of handling: Handle it as soon as possible Handling process: -25-‘Maintenance Manual for 2XG10-BTS (VIA) TE 1. Reset the FUC first to see whether this alarm can be recovered, 2. If this alarm cannot be recovered by resetting, contact the regional office of ZTE Corporation as soon as possible, ‘Alarm type: Equipment alarm 24.2.4LAPD link disconnection of the FUC and the BSC Alarm code: 0xA26 ‘Alarm content: LAPD link disconnection of FU and BSC. Alarm level: 3 ‘Alarm cause: No connection between layer-2 software of the FUC and the BSC during a certain period of time. Influence of the alarm: This FUC fails to work. If this FUC is BCCH-TRX, services of the cell will be affected. ‘Time limit of handling: Handle it as soon as possible. Handling process: 1. Check whether this alarm occurs to other FUCs of this BS, Ifthis alarm occurs to all FUCs of this BS, check whether any alarm occurs to the BIE and whether the E1 line is connected properly, and check whether any alarm occurs to the SMB, LAPD and DSN boatd of the BSC. If any, locate this fault and clear it 2. Check whether the BSC data is correct, especially the T network connection data and the SMB. timeslot connection data, 3. If only the LAPD of one layer TRU is disconnected, check whether the backplane cable is connected properly. 4, Ifonly the LAPD of one TRU is disconnected, reset the FUC. 5. Ifthe problem still exists, please contact the regional office of ZTE Conporation. ‘Alarm type: Communication alarm 26Chapter 2 Alarm Handling 2.4.2.SDownlink check error between the FU and the CU ‘Alarm code: 0xB00 Alarm content: DLRC_AL downlink check error Alarm level: 3 ‘Alarm cause: Interference occurs to the link between the FU and CU. Influence of the alarm: Numerous bit errors occur between CHP and CUI. The downlink is faulty, and this TRU fails to provide normal conversation serviee Time limit of handling: Handle it at once. Handling process: 1, Check whether the frequency-hopping cable on the backplane is connected properly. If not, replace the frequeney-hopping cable. 2. Ifthe fault still exists, this TRU is faulty, please replace the board. ‘Alarm type: Equipment alarm 2.4.3Inconsistency of software versions 24. inconsistency of the channel processor (CHP) software versions ‘Alarm code: 0xA23 Alarm content: Inconsistency of the CHP software versions Alarm level: 3 ‘Alarm cause: Error loading of CHP software versions Influence of the alarm: DSP fails to run normally over FU ‘Time limit of handling: Handle it at once. Handling process: Download a new CHP software version, Alarm type: Error handling. =Maintenance Ma al for ZXG1O-BTS (VIA) TE 24.3.2inconsistency of the frame unit controller (FUC) software versions ‘Alarm code: 0xA24 Alarm content: Inconsistency of the FUC software versions Alarm level: 3 ‘Alarm cause: Error loading of FUC software versions, Influence of the alarm: FUC fails to run normally. Time limit of handling: Handle it at once. Handling process: Download a new FUC software version. Alarm type: Error handling. 2.4.40ut-of-lock of the transmitting RF self oscillator 2.4.4.1 Out-of-lock of the transmitting RF self oscillator 3 Alarm code: 0xB04 Alarm content: Out-of-lock of the transmitting RF self oscillator 3 Alarm level: 3 ‘Alarm cause: Clock signal instability or TRU phrase-locked loop failure Influence of the alarm: This TRU may fail to make a call. Time limit of handling: Handle it at once. Handling process: Replace the TRU. ‘Alarm type: Equipment alarm 24.4,20ut-of-lock of the transmitting RF self oscillator 4 Alarm code: 0xBOS Alarm content: Out-of-lock of the transmitting RF self oscillator 4 =28-hapter 2 Alatm Handling Alarm level: 3 Alarm cause: Clock signal instability or TRU phrase-locked loop failure Influence of the alarm: This TRU may fail to make a call. Time limit of handling: Handle it at once. Handling process: Replace the TRU. ‘Alarm type: Equipment alarm 2.4.4.30ut-of-lock of the transmitting IF self oscillator 5 Alarm code: 0xB06 Alarm content: Out-of-lock of the transmitting IF self oscillator 5 Alarm level: 3 Alarm cause: Clock signal instability or TRU phrase-locked loop failure Influence of the alarm: This TRU may fail to make a cal. Time limit of handling: Handle it at once. Handling process: Replace the TRU. ‘Alarm type: Equipment alarm 2.4.5Error of software ver: ns 2.4.58.1Ervor of the carrier unit (CU) software version Alarm code: 0xBOF ‘Alarm content: The CU software version error Alarm level: 3 Alarm cause: The CU software version error Influence of the alarm: The CU fails to start normally, and this TRU cannot make a call 20Maintenance Ma al for ZXG1O-BTS (VIA) TE Time limit of handling: Handle it at once. Handling process: 1. Reset TRU. 2. Ifthe resetting fails, contact the regional office of ZTE Corporation to replace the CU version. ‘Alarm type: Error handling. 2.4.8.2Ervor of the BS clock unit (CKU) software version ‘Alarm code: OxCOC ‘Alarm content: The CKU software version error Alarm level: 3 ‘Alarm cause: The CKU software version error Influence of the alarm: This BS can operate normally but is unable to be maintained and monitored. Time limit of handling: Handle it as soon as possible. Handling process: 1. Reset the CKU to see whether this alarm can be recovered. 2. If this alarm cannot be recovered, contact the regional office of ZTE Corporation as soon as possible Alarm type: Error handling 2.4.8.3Ervor of the BS external alarm module (EAM) layer3 software version Alarm code: OxF2A Alarm content: The EAM layer3 software version error Alarm level: 3 Alarm cause: The layer3 software version error or communication error Influen of the alarm: OMU fails to monitor the running of EAM, and in-cabinet alarms and those =30-Chapter 2 Alarm Handling of extemal backbone nodes. Time limit of handling: Handle it as soon as possible, Handling process: 1. Insert the board properly and reset it 2. In case that the alarm per ists, contact the regional office of ZTE Corporation to replace the Alarm type: Error handling. 2.4.6Fault of the BS clock unit (CKU) 24.6.1 Alarm of error BS CKU frame numbers Alarm code: 0xCO1 Alarm content: The CKU frame numbers error Alarm level: 3 Alarm cause: Discontinuity or loss of frame numbers Influence of the alarm: This BS fails to run normally. Time limit of handling: Handle it at once. Handling process: 1. Reset the CKU, and view whether the alarm occurs again. 2. Ifthe alarm cannot be recovered, replace the CKU. ‘Alarm type: Equipment alarm 24.6.2Error of the BS CKU parameter configuration ‘Alarm code: 0xC09 Alarm content: The CKU parameter configuration error Alarm level: 3 aeMaintenance Ma al for ZXG1O-BTS (VIA) TE Alarm cause: Parameter configuration error Influence of the alarm: This BS can operate normally but fails to be synchronous over the entire network, Time limit of handling: Handle it at once, Handling process: Re-configure the CKU parameters on the background and make the CKU parameters synchronous with the BS. ‘Alarm type: Error handling. 2.4.6.3Abnormality of the 8K clock signal between BS interface equipment (BIE) and CKU Alarm code: OxCOA. Alarm content: Abnormality of the 8K clock signal between BIE and CKU Alarm level: 3 Alarm cause: Abnormality of the 8K clock signal between BIE and CKU Influence of the alarm: This BS can operate normally but fails to be synchronous over the entire network. Time limit of handling: Handle it as soon as possible Handling process: 1. Reinsert the CKU board or reset the CKU board, 2. Check the operation of the BIE board or reset the BIE board, 3. Check the connection of the El cable. 4. If the alarm exists still, set the synchronization mode of the CKU to the free-run mode, and then contact the regional office of ZTE Corporation. Alarm type: Equipment alarm “aeChapter 2 Alarm Handling 2.4.7Fault of BIE switching chips 2.4.7.1 Fault of the BIE switching chip 1 Alarm code: 0xDO1 ‘Alarm content: Fault of the BIE switching chip 1 Alarm level: 3 Alarm cause: Faulty chip or abnormal clock signal Influence of the alarm: The conversation is abnormal, or links between a part of TRUs and BSC ‘cannot be established, or the system fails to start normally, Time limit of handling: Handle it at once. Handling process: 1. Insert the board properly and reset it. 2. If the alarm persists, it indicates that the D401 chip on the board may be out of order, replace the board 3. Ifthe alarm still exists, the system elock may be abnormal, then reset the CKU. 4 In ease that the alarm still exists, contact the regional office of ZTE Conporation ‘Alarm type: Equipment alarm 2.4.7.2Rauit of the BIE switching chip 2 ‘Alarm code: OxD02 Alarm content: Fault of the BIE switching chip 2 Alarm level: 3 Alarm cause: Faulty chip or abnormal clock signal Influence of the alarm: The conversation is abnormal, or links between a part of TRUs and BSC ‘cannot be established, or the system fails to start normally. Time limit of handling: Handle it at once. -e‘Maintenance Manual for 2XG10-BTS (VIA) TE Handling process: 1 Insert the board properly and reset it. 2. If the alarm appears again, it indicates that the D402 chip on the board may be out of order, replace the board. 3. If the alarm still exists, the system clock may be abnormal, then reset the CKU, 4, In case that the alarm still exists, contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 2.4.7.3Rault of the BIE switching chip 3 ‘Alarm code: 0xDO03 Alarm content: Fault of the BIE switching chip 3 Alarm level: 3 Alarm cause: Faulty chip or abnormal clock signal Influence of the alarm: The conversation is abnormal, or links between a part of TRUs and BSC ‘cannot be established, or the system fails to start normally. Time limit of handling: Handle it at once. Handling process: 1. Insert the board properly and reset it 2. If the alarm appears again, it indicates that the D403 chip on the board may be out of order, replace the board, 3. If the alarm still exists, the system clock may be abnormal, then reset the CKU, 4, In ease thatthe alarm still exists, contact the regional office of ZTE Conporation. ‘Alarm type: Equipment alarm 2.4.7.4Fault of the BIE switching chip 4 Alarm code: 0xD04 ueChapter 2 Alarm Handling Alarm content: Fault of the BIE switching chip 4 Alarm level: 3 Alarm cause: Faulty chip or abnormal clock signal Influence of the alarm: The conversation is abnormal, or links between a part of TRUs and BSC ‘cannot be established, or the system fails to start normally, Time limit of handling: Handle it at once. Handling process: 1. Insert the board properly and reset it 2. If the alarm persists, it indicates that the D404 chip on the board may be out of order, replace the board. 3. Ifthe alarm still exists, the system elock may be abnormal, then reset the CKU. 4 In ease that the alarm still exists, contact the regional office of ZTE Conporation. ‘Alarm type: Equipment alarm 2.4.8Faults of the BIE E1 interface 2.4.8.1 Readiwrite fault of the BIE E1 interface chip 1 ‘Alarm code: OxD0S Alarm content: Read/write fault of the BIE E1 interface chip 1 Alarm level: 3 Alarm cause: Chip or communication failure Influence of the alarm: The conversation is abnormal, or links between a part of TRUs and BSC cannot be established, or the system fails to start normally. ‘Time limit of handling: Handle it at once. Handling process: 1. Insert the board properly and reset it. -3-Maintenance Manual for ZXG10-BTS (VLA) TE 2. If the alarm appears again, it indicates that the D101 chip on the board may be out of order, replace the board. 3. In case that the alarm still exists, contact the regional office of ZTE Corporation. Alarm type: Equipment alarm 2.4.8.2Read/write fault of the BIE E1 interface chip 2 ‘Alarm code: 0x06 Alarm content: Read/write fault of the BIE E1 interface chip 2 Alarm level: 3 ‘Alarm cause: Chip or communication failure Influence of the alarm: The conversation is abnormal, or links between a part of TRUs and BSC cannot be established, or the system fails to start normally. Time limit of handling: Handle it at once. Handling process: 1, Insert the board properly and reset it 2. If the alarm appears again, it indicates that the D201 chip on the board may be out of order, replace the board. 3. In case that the alarm still exists, contact the regional office of ZTE Corporation. Alarm type: Equipment alarm 2.4.8.3Read/write fault of the BIE E1 interface chip 3 ‘Alarm code: 0xD07 Alarm content: Read/write fault of the BIE E1 interface chip 3 Alarm level: 3 Alarm cause: Chip or communications failure Influence of the alarm: The conversation is abnormal, or links between a part of TRUs and BSC 36Chapter 2 Alarm Handling ‘cannot be established, or the system fails to start normally, Time limit of handling: Handle it at once. Handling process: 1. Insert the board properly and reset it 2. If the alarm appears again, it indicates that the D301 chip on the board may be out of order, replace the board, 3. In case that the alarm still exists, contact the regional office of ZTE Corporation, ‘Alarm type: Equipment alarm 24.8.4Loss of the BIE E1 interface signal 1 Alarm code: 0xDO8 Alarm content: Loss of BIE E1 interface signal 1 Alarm level: 3 Alarm cause: Chip failure, abnormal clock signal, or poor E1 connection Influence of the alarm: The conversation is abnormal, or links between a part of TRUs and BSC ‘cannot be established, or the system fails to start normally. Time limit of handling: Handle it at once. Handling process: 1. Insert the board properly and reset it 2. If the alarm persists, it indicates that the D101 chip on the board may be out of order, replace the board. 3. Ifthe alarm still exists, the system elock may be abnormal, then reset the CKU. 4, Ifthe alarm still exists, the physical link of the E1 A interface may be abnormal, 5. Ifthe physical link of the El A interface is normal, and the alarm still exists, contact the regional office of ZTE Corporation. “3Maintenance Manual for ZXG10-BTS (VLA) TE ‘Alarm type: Equipment alarm 2.4.8.5Loss of the BIE E1 interface signal 2 Alarm code: 0xD09 Alarm content: Loss of BIE El interface signal 2 Alarm level: 3 Alarm cause: Chip failure, abnormal clock signal, or poor EI connection Influence of the alarm: The conversation is abnormal, or links between a part of TRUs and BSC ‘cannot be established, or the system fails to start normally, Time limit of handling: Handle it at once. Handling process: 1. Insert the board properly and reset it. 2. If the alarm appears again, it indicates that the D201 chip on the board may be out of order, replace the board, 3. Ifthe alarm still exists, the system elock may be abnormal, then reset the CKU, 4. If the alarm still exists, the physical link of the E1 B interface may be abnormal. 5. If the physical link of the E1 B interface is normal, and the alarm still exists, contact the regional office of ZTE Corporation, Alarm type: Equipment alarm 2.4.8.6Loss of the BIE E1 interface signal 3 ‘Alarm code: 0xDOA. Alarm content: Loss of BIE E1 interface signal 3 Alarm level: 3 ‘Alarm cause: The conversation is abnormal, or links between a part of TRUs and BSC cannot be established, or the system fails to start normally. 38+hapter 2 Alatm Handling Influence of the alarm: Cascaded BTS fails to start. Time limit of handling: Handle it at once. Handling process: 1. Insert the board properly and reset it 2. If the alarm appears again, it indicates that the D301 chip on the board may be out of order, replace the board, 3. Ifthe alarm still exists, the system clock may be abnormal, then reset the CKU. 4. Ifthe alarm still exists, the physical link of the El C interface may be abnormal. 5. If the physical link of the E1 C interface is normal, while the alarm still exists, replace the BIE board of the cascaded BTS. 6. In case that the alarm still exists, contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 2.4.8.70ut of frame of the BIE 1 interface signal 1 ‘Alarm code: 0xD11 Alarm content: Out of frame of the BIE E1 interface signal 1 Alarm level: 3 Alarm cause: Chip or clock failure, phase difference from the BSC clock, or poor E1 connection Influence of the alarm: For occasional occurrence, it as little impact on conversations. But frequent ‘occurrence (once several minutes) will cause abnormal conversation or abnormal link establishment between the main rack TRU and the BSC, ‘Time limit of handling: If it occurs occasionally, and the CKU is in free run mode, this alarm may be ignored; but for frequent occurrence, handle it as soon as possible, Handling process: 1. Insert the board properly and reset it. =e‘Maintenance Manual for 2XG10-BTS (VIA) TE 2. If the alarm persists, indicating that the D101 chip on the board may be out of order, replace the board. 3. Ifthe alarm still exists, indicating that the system clock may be abnormal, reset the CKU. 4. If the alarm still exists, the physical link of the E1 A interface may be abnormal 5. If the physical link is normal, and the alarm still exists, contact the regional office of ZTE Corporation, Alarm type: Equipment alarm 2.4.8.8Out of frame of the BIE interface signal 2 ‘Alarm code: OxD12 ‘Alarm content: Out of frame of the BIE El interface signal 2 Alarm level: 3 ‘Alarm cause: Chip or clock failure, phase difference from the BSC clock, or poor E1 connection Influence of the alarm: For occasional occurrence, it has little impact on conversations. But frequent ‘occurrence (once several minutes) will eause abnormal conversations or abnormal link establishment between the extension rack TRU and the BSC. Time limit of handling: If t occurs occasionally, and the CKU is in free un mode, this alarm may be ignored; but for frequent occurrence, handle it as soon as possible Handling process: 1. Insert the board properly and reset it 2, Ifthe alarm appears again, indicating that the D201 chip on the board may be out of order, replace the board. 3. If the alarm still exists, indicating that the system clock may be abnormal, reset the CKU 4. If the alarm still exists, the physical link of the B1 B interface may be abnormal. If the physical link is normal, while the alarm still exists, contact the regional office of ZTE Corporation, -40-hapter 2 Alatm Handling ‘Alarm type: Equipment alarm 2.4.8.9Out of frame of the BIE E1 interface signal 3 ‘Alarm code: OxD13 Alarm content: Out of frame of the BIE El interface signal 3 Alarm level: 3 ‘Alarm cause: Chip or clock failure, phase difference from the BSC clock, or poor El eonnection Influence of the alarm: For occasional occurrence, it as little impact on conversations. But frequent ‘occurrence (once several minutes) will cause abnormal conversations or abnormal link establishment between the cascaded rack TRU and the BSC. ‘Time limit of handling: If it occurs occasionally, and the CKU is in free run mode, this alarm may be ignored; but for frequent occurrence, handle it as soon as possible Handling process: 1. Insert the board properly and reset it 2. If the alarm appears again, indicating that the D301 chip on the board may be out of order, replace the board, 3. Ifthe alarm still exists, indicating that the system clock may be abnormal, reset the CKU 4. Ifthe alarm still exists, the physical link of the E1 C interface may be abnormal. 5. If the physical link is normal, while the alarm still exists, contact the regional office of ZTE Corporation, ‘Alarm type: Equipment alarm 2.4.9Alarm of fans of the BIE 2.4.9.1Fan 1 alarm Alarm code: OxFO1 ‘Alarm content: Alarm of fan 1 nateMaintenance Manual for ZXG10-BTS (VLA) TE Alarm level: 3 ‘Alarm cause: Failure of the top fan of the main rack Influence of the alarm: The poor ventilation of the BTS cabinet will cause the temperature increase and unstable BTS operation. Time limit of handling: Handle it at once. Handling process: 1, Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane alarm cables are not connected properly, solve these problems first 2, Observe whether the fan in this position is switched on. 3. If the fan is switched on already, while the alarm still exists, contact the regional office of ZTE Corporation, ‘Alarm type: Equipment alarm 2.4.9.2Fan 2 alarm ‘Alarm code: 0xF02 Alarm content: Alarm of fan 2 Alarm level: 3 ‘Alarm cause: Failure of the middle fan of the main rack Influence of the alarm: The poor ventilation of the BTS cabinet will cause the temperature increase and unstable BTS operation. Time limit of handling: Handle it at once. Handling process: 1, Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane alarm cables are not connected properly, solve these problems first. 2, Observe whether the fan in this position is switched on. “4Chapter 2 Alarm Handling 3. If the fan is switched on already, while the alarm still exists, contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 24. Fan 3 alarm ‘Alarm code: 0xF03 ‘Alarm content: Alarm of fan 3 Alarm level: 3 ‘Alarm cause: Failure of the bottom fan of the main rack Influence of the alarm: The poor ventilation of the BTS cabinet will cause the temperature increase and unstable BTS operation, Time limit of handling: Handle it at once. Handling process: 1, Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane alarm cables are not connected properly, solve these problems first. 2. Observe whether the fan in this position is switched on, 3. If the fan is switched on already, while the alarm still exists, contact the regional office of ZTE Corporation, ‘Alarm type: Equipment alarm 2.4.9.4Fan 4 alarm ‘Alarm code: OxF04 ‘Alarm content: Alarm of fan 4 Alarm level: 3 ‘Alarm cause: Failure of the top fan of the extension rack 1 Influence of the alarm: The poor ventilation of the BTS cabinet will cause the temperature increase 4aMaintenance Manual for ZXG10-BTS (VLA) TE and unstable BTS operation, Time limit of handling: Handle it at once. Handling process: 1, Observe the running status and alarm cables of EAM, if there is an alarm for EAM or the backplane alarm cables are not connected properly, solve these problems first 2, Observe whether the fan in this position is switched on. 3. If the fan is switched on already, while the alarm still exists, contact the regional office of ZTE Corporation ‘Alarm type: Equipment alarm 2.49.8Fan 5 alarm Alarm code: OxFOS Alarm content: Alarm of fan $ ‘Alarm level: 3 Alarm cause: Failure of the middle fan of the extension rack 1 Influence of the alarm: The poor ventilation of the BTS cabinet will cause the temperature increase and unstable BTS operation, Time limit of handling: Handle it at once. Handling process: 1, Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane alarm cables are not connected properly, solve these problems first. 2, Observe whether the fan in this position is switched on. 3, If the fan is switched on already, while the alarm still exists, contact the regional office of ZTE Corporation, ‘Alarm type: Equipment alarm aehapter 2 Alatm Handling 2.4.9.6Fan 6 alarm Alarm code: 0xF06 ‘Alarm content: Alarm of fan 6 Alarm level: 3 Alarm cause: Failure of the bottom fan of the extension rack 1 Influence of the alarm: The poor ventilation of the BTS cabinet will cause the temperature increase and unstable BTS operation. Time limit of handling: Handle it at once. Handling process: 1, Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane alarm cables are not connected properly, solve these problems first 2, Observe whether the fan in this position is switched on. 3, If the fan is switched on already, while the alarm still exists, contact the regional office of ZTE Corporation ‘Alarm type: Equipment alarm 24.9.7Ran 7 alarm Alarm code: 0xF07 Alarm content: Alarm of fan 7 Alarm level: 3 ‘Alarm cause: Failure of the top fan of the extension rack 2 Influence of the alarm: The poor ventilation of the BTS cabinet will cause the temperature increase and unstable BTS operation Time limit of handling: Handle it at once. Handling process: -4s-Maintenance Ma al for ZXG1O-BTS (VIA) TE 1, Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane alarm cables are not connected properly, solve these problems first 2, Observe whether the fan in this position is switched on. 3. If the fan is switched on already, while the alarm still exists, contact the regional office of ZTE Corporation, ‘Alarm type: Equipment alarm 2.49.8Fan 8 alarm Alarm code: OxFO8 Alarm content: Alarm of fan & ‘Alarm level: 3 Alarm cause: Failure of the middle fan of the extension rack 2 Influence of the alarm: The poor ventilation of the BTS cabinet will cause the temperature increase and unstable BTS operation, Time limit of handling: Handle it at once. Handling process: 1, Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane alarm cables are not conn ted properly, solve these problems first. Observe whether the fan in this position is switched on, If the fan is switched on already, while the alarm still exists, contact the regional office of ZTE Corporation ‘Alarm type: Equipment alarm 2.4.9.9Fan 9 alarm Alarm code: 0xF09 ‘Alarm content: Alarm of fan 9 ~46-hapter 2 Alatm Handling Alarm level: 3 Alarm cause: Failure of the bottom fan of the extension rack 2 Influence of the alarm: The poor ventilation of the BTS cabinet will cause the temperature increase and unstable BTS operation. Time limit of handling: Handle it at once. Handling process: 1, Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane alarm cables are not connected properly, solve these problems first. 2. Observe whether the fan in this position is switched on. 3. If the fan is switched on already, while the alarm still exists, contact the regional office of ZTE Corporation ‘Alarm type: Equipment alarm 2.4.10Alarm of temperature sensor 2.4.10.1 Alarm of temperature sensor 1 Alarm code: OxFOD Alarm content: Alarm of temperature sensor 1 Alarm level: 3 ‘Alarm cause: The temperature at the upper part ofthe main rack is too high. Jide the BTS cabinet will cause the unstable BTS Influence of the alarm: The high temperature i operation, Time limit of handling: Handle it at once. Handling process: 1, Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane alarm cables are not connected properly, solve these problems first. aeMaintenance Manual for ZXG10-BTS (VLA) TE 2. Observe whether the fan is switched on already, if not, switch on the fan. 3. Observe whether the temperature is too high, and check the running of the air conditioner. 4, If the environment temperature cannot be lowered, shut down part of TRU to lower the temperature inside the rack. 5. If both the fan and air conditioner are normal, while the alarm still exists, contact the regional office of ZTE Corporation ‘Alarm type: Equipment alarm 2.4.10.2Alarm of temperature sensor 2 ‘Alarm code: OxFOE Alarm content: Alarm of temperature sensor 2 Alarm level: 3 ‘Alarm cause: The temperature at the lower part of the main rack is too high. Influence of the alarm: The high temperature inside the BTS cabinet will cause the unstable BTS operation, Time limit of handling: Handle it at once. Handling process: 1, Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane alarm cables are not connected properly, solve these problems first 2. Observe whether the fan is switched on already; if not, switch on the fan 3. Observe whether the temperature is too high, and check the running of the air conditioner. 4, If the environment temperature cannot be lowered, shut down part of TRU to lower the temperature inside the rack. 5. If both the fan and air conditioner are normal, while the alarm still exists, contact the regional office of ZTE Corporation, ‘Alarm type: Equipment alarm 48+Chapter 2 Alarm Handling 2.4.10.3Alarm of temperature sensor 3 ‘Alarm code: OxFOF Alarm content: Alarm of temperature sensor 3 Alarm level: 3 ‘Alarm cause: The temperature at the upper part of the extension rack 1 is too high. Influence of the alarm: The high temperature inside the BTS cabinet will cause the unstable BTS operation, Time limit of handling: Handle it at once. Handling process: 1, Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane alarm cables are not connected properly, solve these problems first. 2, Observe whether the fan is switched on already; if not, switeh on the fan. 3. Observe whether the temperature is too high, and check the running of the air conditioner 4, If the environment temperature cannot be lowered, shut down part of TRU to lower the temperature inside the rack. 5. If both the fan and air conditioner are normal, while the alarm still exists, contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 2.4.10.4Alarm of temperature sensor 4 Alarm code: OxE10 Alarm content: Alarm of temperature sensor 4 Alarm level: 3 ‘Alarm cause: The temperature at the lower part of the extension rack 1 is too high Influence of the alarm: The high temperature inside the BTS cabinet will cause the unstable BTS 49‘Maintenance Manual for 2XG10-BTS (VIA) TE operation, Time limit of handling: Handle it at once. Handling process: 1, Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane alarm cables are not connected properly, solve these problems first. 2. Observe whether the fan is switched on already; if not, switch on the fan 3. Observe whether the temperature is too high, and check the running of the air conditioner: 4, If the environment temperature cannot be lowered, shut down part of TRU to lower the temperature inside the rack. 5. If both the fan and air conditioner are normal, while the alarm still exists, contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 24.10.SAlarm of temperature sensor 5 ‘Alarm code: OxF 11 Alarm content: Alarm of temperature sensor 5 Alarm level: 3 Alarm cause: The temperature at the upper part of the extension rack 2 is too high. Influence of the alarm: The high temperature inside the BTS cabinet will cause the unstable BTS operation, Time limit of handling: Handle it at once. Handling process: 1, Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane alarm cables are not connected properly, solve these problems first. 2. Observe whether the fan is switched on already; if not, switch on the fan. =s0-Chapter 2 Alarm Handling 3. Observe whether the temperature is too high, and check the running of the air conditioner. 4. If the environment temperature cannot be lowered, shut down part of TRU to lower the temperature inside the rack. If both the fan and air conditioner are normal, while the alarm still exists, contact the regional office of ZTE Corporation, ‘Alarm type: Equipment alarm 24.10.6Alarm of temperature sensor 6 Alarm code: OxF12 Alarm content: Alarm of temperature sensor 6 Alarm level: 3 Alarm cause: The temperature at the lower part of the extension rack 2 is too high. Influence of the alarm: The high temperature inside the BTS cabinet will cause the unstable BTS operation, Time limit of handling: Handle it at once. Handling process: 1, Observe the running status and alarm cables of EAM. If there is an alarm for EAM or the backplane alarm cables are not conn ted properly, solve these problems first. 2, Observe whether the fan is switched on already; if not, switch on the fan. 3. Observe whether the temperature is too high, and check the running of the air conditioner. 4, If the environment temperature cannot be lowered, shut down part of TRU to lower the ‘temperature inside the rack. 5. If both the fan and air conditioner are normal, while the alarm still exists, contact the regional office of ZTE Corporation, Alarm type: Equipment alarm oseMaintenance Manual for ZXG10-BTS (VLA) TE 2.4.11 Fault of buses 2.4.11.1Fault of the frame unit bus Alarm code: 0x1002 Alarm content: FUBUS fault (communication interruption between OMU and all FUs) Alarm level: 3 ‘Alarm cause: High-speed HDLC bus failure, or OMU hardware error Influence of the alarm: FUC and CHP versions and parameter configurations cannot be updated, and alarms cannot be reported. Time limit of handling: Handle it as soon as possible. Handling process: 1. Reset or reinsert the OMU board 2, Check the backplane and its connections. 3. Ifnone of the measures works, contact the regional office of ZTE Corporation ‘Alarm type: Equipment alarm 2.4.11.2Fault of the low-speed bus Alarm code: 0x1003, Alarm content: OBBUS fault (communication interruption between OMU and BIE, CKU and EAM) Alarm level: 3 Alarm cause: Low-speed (64K) HDLC bus failure, or OMU hardware error Influence of the alarm: Parameter configurations of low-speed boards cannot be updated, and alarms ‘cannot be reported. Time limit of handling: Handle it at once. Handling process: _Chapter 2 Alarm Handling 1. Reset or reinsert the board. 2. Check the backplane and its connections. 3. I'none of the measures works, contact the regional office of ZTE Corporation, Alarm type: Equipment alarm 2.4.12Alarm of power amplifiers (PAs) 2.4.12.1 Alarm of the PA output power Alarm code: 0x1100 ‘Alarm content: Alarm of the PA output power Alarm level: 3 Alarm cause: The direct reason is that the PA output power is different from the CU control power by over one time. And it may be caused by the aged PA, failed power detection circuit and narrow ion threshold, range of the det Influence of the alarm: This TRU may be unable to communicate, and the power is out of control, ‘and CUI shuts down the PA. Time limit of handling: Handle it at once. Handling process: 1. Reset the TRU and sce whether the alarm can be recovered, 2. Replace the PA board or TRU, and contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 2.4.12.2Alarm of the PA voltage standing wave ratio Alarm code: 0x1101 Alarm content: Alarm of the PA voltage standing wave ratio Alarm level: 3 Alarm cause: The direct reason is that the reverse power is too high. And it may be caused by the -seMaintenance Ma al for ZXG1O-BTS (VIA) TE ‘open PA output or high impedan: Influence of the alarm: This TRU cannot communicate and the PA is damaged. Time limit of handling: Handle it as soon as possible Handling process: 1. Check the connection of the PA output with the cable, making the connection proper. 2. Check the PAC detection circuit, ifthe PA board fails, replace it ‘Alarm type: Equipment alarm 2.4.12.3Alarm of over-current of the PA tube Alarm code: 0x1102 Alarm content: Alarm of over-current of the PA tube Alarm level: 3 Alarm cause: Over-current of the PA tube Influence of the alarm: The PA is damaged, and the CUI shuts down the power output for protection Time limit of handling: Handle it as soon as possible. Handling process: Check the PAC detection circuit, i the PA board fails, replace the PA board. ‘Alarm type: Equipment alarm 24.12.4Alarm of over-voltage of the PA tube Alarm code: 0x1103 Alarm content: Alarm of over-voltage of the PA tube Alarm level: 3 Alarm cause: Over-current of the PA tube Influen of the alarm: The PA is damaged, and the CUI shuts down the power output for protection. seChapter 2 Alarm Handling Time limit of handling: Handle it as soon as possible. Handling process: Check the PAC detection circuit, ifthe PA board fails, replace the PA board, ‘Alarm type: Equipment alarm 2.4.12.SMajor alarm of over-temperature of the PA. ‘Alarm code: 0x1 105 Alarm content: Major alatm of over-temperature (>=80°C) of the PA Alarm level: 3 Alarm cause: The PA temperature is too high, which may be caused by its long-term full-power operation, the long-term off status of fans, over-temperature of the environment, or faults of the detection circuit Influence of the alarm: The power output of this TRU is shut down for protection, and the PA ages more quickly. Time limit of handling: Handle it at once. Handling process: 1. Check the running of fans and the environment temperature. 2. If the fan works normally and the environment temperature is normal, while the PA temperature alarm exists still, it may be caused by the faulty detection circuit, so replace the PA as soon as possible, ‘Alarm type: Equipment alarm 2.4.13Alarm of low-noise amplifiers of the receiver multi-coupler 24.13.1 Alarm of low-noise amplifier 1 of the receiver multi-coupler ‘Alarm code: 0x1200 Alarm content: Alarm of low-noise amplifier | of the receiver multi-coupler Alarm level: 3 -ss-‘Maintenance Manual for 2XG10-BTS (VIA) TE Alarm cause: Faulty low-noise amplifier of the multi-coupler, interference signals received by EAM, or error connections of EAM alarm cables Influence of the alarm; The faulty low-noise amplifier of the multi-coupler will affects conversations, while the alarm caused by the interference ignal received by EAM will have no impact. ‘Time limit of handling: Handle it at once Handling process: 1. Check whether the EAM works normally. 2. Check whether the EAM alarm cable of the backplane is faulty. If the alarm occurs at the same time as the “alarm of low-noise amplifier 2 of the receiver multi-coupler”, something may be wrong with the backplane alarm cable, 3. Ifnone of the measures works, contact the regional office of ZTE Corporation, Alarm type: Equipment alarm 2.4.13.2Alarm of low-noise amplifier 2 of the receiver multi-coupler Alarm code: 0x1201 Alarm content: Alarm of low-noise amplifier 2 of the receiver multi-coupler Alarm level: 3 ‘Alarm cause: Faulty low-noise amplifier of the multi-coupler, interference signals received by EAM, or error connections of EAM alarm cables Influence of the alarm: The faulty low-noise amplifier of the multi-coupler will affects conversations, while the alarm caused by the interference signal received by EAM will have no impact. ‘Time limit of handling: Handle it at once Handling process: 1. Check whether the EAM works normally. 2. Check whether anything is wrong with the EAM alarm cable of the backplane. If the alarm oceurs 56Chapter 2 Alarm Handling at the same time as the “alarm of low-noise amplifier 1 of the receiver multi-coupler”, something may be wrong with the backplane alarm cable. 3. Ifnone of the measures works, contact the regional office of ZTE Corporation ‘Alarm type: Equipment alarm 2.4.14Power alarm 24.14.1 Alarm of power supply of the carrier shelf Alarm code: 0x1400 Alarm content: PSB alarm. Alarm level: 3 Alarm cause: Over-voltage, under-voltage, over-current and power-off of the PSB power supply; interference signals received by EAM or error connections of EAM alarm cables, Influence of the alarm: The PSB power supply fault will affect the carrier shelf, especially the whole carrier shelf may be out of work in serious cases. The alarm caused by the interference signal received by EAM or error connection of the EAM alarm cable will have no influence on the system. Time limit of handling: Handle it as soon as possible. Handling process: 1. Check whether the BAM works normally. 2, Check whether anything is wrong with the EAM alarm cable of the backplane 3. Ifalarm indicators on the panel light up at the same time, replace the PSB and contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 2.4.14.2Alarm of power supply of the public shelf Alarm code: 0x1500 Alarm content: PSA alarm “seMaintenance Manual for ZXG10-BTS (VLA) TE Alarm level: 3 Alarm cause: Over-voltage, under-voltage, over-current and power-off of the PSA power supply; interference signals received by EAM or error connections of EAM alarm cables Influence of the alarm: The PSA power supply fault will affect the public shelf, especially the whole Public shelf may be out of work in serious cases, The alarm caused by the interference signal received by EAM or error connection of the EAM alarm cable will have no influence on the system, ‘Time limit of handling: Handle it as soon as possible, Handling process: 1, Check whether the BAM works normally. 2. Ifalarm indicators on the pane! light up at the same time, replace the PSA and contact the regional office of ZTE Corporation ‘Alarm type: Equipment alarm 2.4.15Interruption of board communications 2.4.15.LInterruption of the BS interface board communications ‘Alarm code: 0x1702 Alarm content: Interruption of the BIE communications Alarm level: 3 ‘Alarm cause: The HDLC link between OMU and BIE disconnects. Influence of the alarm: The BIE polling is faulty, and no data can be transferred between BIE and ‘OMU. Furthermore, the BIE data cannot be configured, and the BIE status eannot be reported. ‘Time limit of handling: Handle it as soon as possible, Handling process: The system runs still, but no data can be configured. If the link of BIE is disconnected for a long time, users may try the following methods for troubleshooting: 1. Check whether the BIE board is inserted properly. 2, Reset the BIE board to see whether the alarm is recovered. 58+Chapter 2 Alarm Handling 3. Check whether the clock board works normally. 4, If none of the measures works, contact the regional office of ZTE Corporation. Alarm type: Communication alarm 2.4.15.2Interruption of the BS CKU communications ‘Alarm code: 0x1703 Alarm content: Interruption of the CKU communications Alarm level: 3 ‘Alarm cause: The HDLC link between OMU and CKU is disconnected, Influence of the alarm: The CKU polling is faulty, and no data can be transferred between CKU and OMU. Furthermore, the CKU data cannot be configured, and the CKU status cannot be reported. ‘Time limit of handling: Handle it as soon as possible, Handling process: The system runs still, but no data can be configured. If the link of CKU is disconnected for a long time, users may try the following methods for troubleshooting. 1, Cheek whether the CKU board is inserted properly, 2. Reset the CKU board to see whether the alarm is recovered. 3. If none of the measures works, contact the regional office of ZTE Corporation, Alarm type: Communication alarm 2.4.15.3Communication interruption of the BS environment alarm unit ‘Alarm code: 0x1704 Alarm content: Interruption of the EAM communications Alarm level: 3 ‘Alarm cause: The HDLC link between OMU and EAM is disconnected. Influence of the alarm: The EAM polling is faulty, and no data can be transferred between EAM and OMU. Furthermore, the BAM data cannot be configured, and the EAM status cannot be reported, seMaintenance Manual for ZXG10-BTS (VLA) TE Time limit of handling: Handle it as soon as possible. Handling process: The system runs still, but no data can be configured. Ifthe alarm is caused only by the long-term link disconnection of EAM, users may try the following methods for troubleshooting: 1. Check whether the EAM board is inserted properly. 2. Reset the EAM board to see whether the alarm is recovered, 3. Check whether the clock board works normally. 4. If none of the measures works, contact the regional office of ZTE Corporation, Alarm type: Communication alarm 24.15 4Interruption of the communication link of the public shelf power supply board ‘Alarm code: 0x1708 Alarm content: Disconnection of the PSA communication link Alarm level: 3 Alarm cause: EAM power-off, off-line or faulty; OMU power-off, offline or faulty Influence of the alarm: It will impact the PSA operation and maintenance. Time limit of handling: Handle it as soon as possible. Handling process: 1. Check whether there are alarms and faults in the OMU and EAM. If yes, clear the alarms accordingly. 2. If both the OMU and EAM work normally, check whether the alarm cable of the backplane is connected properly. For anything abnormal, resolve it, 3. Ifthe fault still exists, replace the board and contact the regional office of ZTE Corporation. ‘Alarm type: Communication alarm 60-hapter 2 Alatm Handling 2.4.16Timeout of board unreported 2.4.16.1 Timeout of the BS OMU unreported ‘Alarm code: 01801 ‘Alarm content: Timeout of the OMU unreported Alarm level: 3 ‘Alarm cause: The direct reason is that the O&M messages of the board can not be received at the BSC side in a period. And it may be caused by blocked Links and a short timer at the BSC side (the alarm will be recovered soon); or the interrupted communication link between OMU and BSC. Influence of the alarm: The alarm conditions of the active/standby OMU and other BTS boards can not be viewed until the alarm is recovered. Time limit of handling: Handle it as soon as possible. Handling process: 1. If the alarm is recovered soon, improve the quality of the transmission link between BSC and BTS, or no handling is required. 2. If the alarm cannot be recovered for a long time, check step by step according to alarm items of “Interruption of communication links between OMU and BSC”. 3. If none of the measures works, contact the regional office of ZTE Corporation Alarm type: Communication alarm 2.4.16.2Timeout of the BS environment alarm board unreported Alarm code: 0x1804 Alarm level: 3 Alarm cause: The direct reason is that the O&M messages of the board can not be received at the BSC side in a period. And it may be caused by blocked links and a short timer at the BSC side (the alarm will be recovered soon); or the interrupted communication link of the EAM. 61e‘Maintenance Manual for 2XG10-BTS (VIA) TE Influence of the alarm: The alarm conditions of the board can not be viewed until the alarm is recovered. Time limit of handling: Handle it as soon as possible. Handling process: 1. If the alarm is recovered soon, improve the quality of the transmission link between BSC and BTS, or no handling is required 2. If the alarm cannot be recovered for a long time, check step by step according to the alarm items of “Interruption of the EAM communication link”. 3. If there is an alarm caused by timeout of the OMU unreported, handle it before handling the alarm ‘mentioned here 4, 1fnone of the measures works, contact the regional office of ZTE Corporation. Alarm type: Communication alarm 2.4.17Alarm of the 80W power amplifier (PA) 2.4.17.1Current, voltage and temperature alarms of the 80W PA ‘Alarm code: 0x1106 Alarm content: Current, voltage and temperature alarms of the 80W PA Alarm level: 3 Alarm cause: In the BTS (VIA), the 80W PA is composed of two 40W PAs in parallel connection, then this alarm refers to the over-current, over-voltage, temperature of over 75°C and voltage standing wave ratio alarms of the additional PA tube in the 80W PA. Influence of the alarm: This alarm indicates that the additional PA in the 8OW PA is faulty or the working condition becomes poor, or the power output is affected, or lifespan of the PA is shortened. Time limit of handling: Handle it at once. Handling process: 1, Check fans of BTS and the temperature inside the equipment room, 62Chapter 2 Alarm Handling 2, Check whether the PA output cable is connected properly. 3. Check whether the PA fuse is burnt. 4, Replace PAS in pairs ‘Alarm type: Equipment alarm 2.4.17.2Alarm of the consistency of two 40W PAs in terms of forward powers and types, and the standing wave ratio of the left PA Alarm code: Ox1107 Alarm content: Alarm of the consistency of two 80W PAs in terms of forward power and types, and the standing wave ratio of the left PA Alarm level: 3 Alarm cause: In BTS (V1A), the 80W PA comprises two 40W PAS in parallel connection, The alarm is caused by bad consistency of the power and phase between the two PAs in the 80W PA. Influence of the alarm: This alarm indicates that the outputs of the two PAs in the 80W PA are inconsistent, and that will cause an actual output power of less than 80W. Time limit of handling: Handle it as soon as possible. Handling process: 1, Check whether there are over-current and over-voltage alarms for the two PAS. If yes, first handle other alarms of the PA. 2. Check cables between PEU and PA. 3. Replace PAS in pairs. ‘Alarm type: Equipment alarm 2.4.18Other alarm information 2.4.18.1Inconsistent configuration of cell parameters ‘Alarm code: 0xA22 -6-Maintenance Ma al for ZXG1O-BTS (VIA) TE Alarm content: Inconsistent configuration of cell parameters Alarm level: 3 Alarm cause: Error cell parameter configurations or inconsistent configurations of channel parameters and CU parameters Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the data, and only the valid data can be synchronized, so such alarm seldom appears. However, it will cause failure of this BI Time limit of handling: Handle it at once. Handling process: Re-configure parameters on the background and make the parameter synchronization with the BS. Alarm type: Wrong handling, 2.4.18.2Ervor of parameter configuration of the carrier unit Alarm code: 0xBO8 Alarm content: The CU parameter configuration error Alarm level: 3 ‘Alarm cause: The parameter configuration of CU is wrong or inconsistent. Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the data, and only the valid data can be synchronized, so such alarm seldom appears. However, it will cause conversation failure of this TRU. Time limit of handling: Handle it at once. Handling process: 1. Check whether the inserted ‘TRU is confused. (GSM900/GSM1800/GSM1900 TRUs may be used confusedly.) 2. Check the software configuration parameters (including the frequency, mode and static power level), 3. If none of the measures works, contact the regional office of ZTE Corporation, 64Chapter 2 Alarm Handling Alarm type: Wrong handling, 2.4.18.3Error of link parameter configuration of the BIE, Alarm code: OxD14 ‘Alarm content: The BIE link parameter configuration error Alarm level: 3 Alarm cause: Parameter configurations or communications error Influence of the alarm: The link establishment between TRU and BSC will be abnormal. Time limit of handling: Handle it at once. Handling process: 1. Insert the board properly and reset it. 2. If this alarm persists, the BSC background data configuration is wrong. Contact the regional office of ZTE Corporation. Alarm type: Wrong handling, 2.4.18.4No response of the layer-3 software of the BS EAM ‘Alarm code: 0xF2B Alarming content: Layer-3 software of the EAM gives no response, Alarm level: 3 ‘Alarm cause: The OMU cannot receive L3 messages of the EAM in a certain period of time. Influence of the alarm: The OMU can monitor neither the running status of the EAM board, nor the alarms in the rack and the alarms of the external dry contact, Time limit of handling: Handle it at once Handling process: 1, Wait for 10 minutes to see whether the fault is recovered, ~65-‘Maintenance Manual for 2XG10-BTS (VIA) TE 2. Plug the board properly and reset it 3. If the alarm still exists indicating that the system clock may be abnormal, reset the CKU. 4, In ease thatthe alarm still exists, contact the regional office of ZTE Conporation. ‘Alarm type: Equipment alarm. 2.4.18.SMinor alarm of standing wave ratio of the transmitter combiner Alarm code: 0x1300 Alarm content: Minor alarm of standing wave ratio of the transmitter combiner Alarm level: 3 ‘Alarm cause: The combiner external terminal is open circuited ot of high impedance, the EAM receives interference signals or the EAM alarm line is connected improperly. Influence of the alarm: Ifthe alarm is caused by the open circuit or high impedance of the combiner ‘extemal terminal, the power output of the whole cell will be decreased, and the cell coverage will be affected, but the communication service is not affected temporarily. If the alarm is caused by the EAM receiving the interference signals, no influence will result. Time limit of handling: Handle it as soon as possible, Handling process: 1. Check whether the 'AM works normally. 2. Check whether the alarm line of the backplane EAM is connected improperly. If the alarm happens together with the “major alarm of the transmitter combiner standing wave ratio”, maybe there is something wrong with the backplane alarm line. 3. If the alarm indicator on the panel lights simultaneously, it is necessary to check whether the connectors of the jumper cable on the cabinet top, main feeder and antenna ate poorly contacted ot there is water leakage. 4, Ifnone of the above measures works, contact the regional office of ZTE Corporation, ‘Alarm type: Equipment alarm 66-Chapter 2 Alarm Handling 2.5Level 4 alarm 2.5.1Digital processor fault in the transceiver 2.1.10 tialization failure of digital processor 0 in the transceiver ‘Alarm code: 0xA04 ‘Alarm content: DSP0 initialization fails. Alarm level: 4 ‘Alarm cause: DSP software or hardware error. Influence of the alarm: If the TRU of the DSP0 is BCCH carrier, this cell will not work normally; if it is not BCH, two physical channels of the TRU will fail to work while others can. Time limit of handling: If the alarm influences the BCCH carrier, handle it at once; if it just influences the TCH carrier, handle it as soon as possible, otherwise the traffic capacity of this cell will be affected, Handling process: 1. Re-download the DSP software. 2, Reset this TRU frame and restart the DSP unit to see whether this alarm can be recovered. If the alarm is recovered, it means that the DSP initialization failure is caused by the external strong interference, and this TRU unit ean work normally, 3. If this alarm cannot be recovered, contact the regional office of ZTE Corporation as soon as possible. ‘Alarm type: Equipment alarm 2.$.1.2Initialization failure of digital processor 01 in the transceiver Alarm code: 0xA0S ‘Alarm content: DSP! initialization fails, Alarm level: 4 ‘Alarm cause: DSP software or hardware error. ~6-‘Maintenance Manual for 2XG10-BTS (VIA) TE Influence of the alarm: Two timeslots of this TRU cannot work normally, that is, two physical channels of thi TRU can not be used, which will affect the traffic capacity of the cell. Time limit of handling: Handle it as soon as possible. Handling process: 1. Re-download the DSP software. 2. Reset this TRU frame and restart the DSP unit to see whether this alarm can be recovered. If the alarm is recovered, it means that the DSP initialization failure is caused by the extemal strong interference, and this TRU unit can work normally 3. If this alarm cannot be recovered, contact the regional office of ZTE Corporation as soon as possible, ‘Alarm type: Equipment alarm 25. Initialization failure of digital processor 02 in the transceiver Alarm code: 0xA0S ‘Alarm content: DSP2 initialization fails. ‘Alarm level: 4 ‘Alarm cause: DSP software or hardware error. Influen of the alarm: Two timeslots of this TRU cannot work normally, that is, two physical ‘channels of this TRU can not be used, which will affect the traffic capacity of the cel. Time limit of handling: Handle it as soon as possible. Handling process: 1. Re-download the DSP software. 2, Reset this TRU frame and restart the DSP unit to see whether this alarm can be recovered. If the alarm is recovered, it means that the DSP initialization failure is caused by the extemal strong interference, and this TRU unit can work normally 3. If this alarm cannot be recovered, contact the regional office of ZTE Corporation as soon as possible. ~68-Chapter 2 Alarm Handling ‘Alarm type: Equipment alarm 25.1 AInitialization failure of digital processor 03 in the transceiver Alarm code: 0xA07 Alarm content: DSP3 initialization fails, ‘Alarm level: 4 ‘Alarm cause: DSP software or hardware error. Influence of the alarm: Two timeslots of this TRU cannot work normally, that is, two physical ‘channels of this TRU can not be used, which will affect the traffic capacity of the cel. ‘Time limit of handling: Handle it as soon as possible. Handling process: 1, Re-lownload the DSP sofware, 2. Reset this TRU frame and restart the DSP unit to see whether this alarm can be recovered. If the alarm is recovered, it means that the DSP initialization failure is caused by the external strong interference, and this TRU unit can work normally, 3. If this alarm cannot be recovered, contact the regional office of ZTE Corporation as soon as possible. ‘Alarm type: Equipment alarm 2.8.1.SSoftware overflow of digital processing unit 0 in the transceiver Alarm code: OxA10 Alarm content: WatchDog of DSP0 overflows. Alarm level: 4 Alarm cause: The DSPO program of the channel processing unit runs out of service. Influence of the alarm: The DSPO program of the channel processing unit runs out of service, and the control unit once again implements program loading and initialization to the DSP. If the alarm cannot be recovered, it indicates that the DSP loading never succeeds. This fault may cause 6Maintenance Manual for ZXG10-BTS (VLA) TE abnormal work of two channels of a carrier unit, If it is a BCCH carrier, the whole cell will fail to work normally. Time limit of handling: Handle it at once. Handling provess: 1, Reset the carrier unit first to see whether this alarm can be recovered. If this alarm can be recovered, it indicates that this alarm is caused by the abnormal internal status of the DSP, and the carrier unit can work normally after resetting, 2. If this alarm cannot be recovered after resetting, contact the regional office of ZTE Corporation as soon as possible, ‘Alarm type: Equipment alarm 2.5.1.6Software overflow of digital processing unit 1 in the transceiver ‘Alarm code: OxA1L Alarm content: WatchDog of DSP! overflows. Alarm level: 4 ‘Alarm cause: The DSP1 program of the channel processing unit runs out of service. Influence of the alarm: The DSP1 program of the channel processing unit runs out of service, and the control unit once again implements program loading and initialization to the DSP. If the alarm cannot be recovered, it indicates that the DSP loading never succeeds. This fault may cause abnormal work of two channels ofa carrier unit. Time limit of handling: Handle it as soon as possible. Handling process: 1, Reset the carrier unit first to see whether this alarm can be recovered, If this alarm can be recovered, it indicates this alarm is eaused by the abnormal internal status of the DSP, and the carrier unit can work normally after resetting, 2. If this alarm cannot be recovered by resetting, contact the regional office of ZTE Corporation as soon as possible =10-hapter 2 Alatm Handling ‘Alarm type: Equipment alarm 25.1.1Software overflow of digital processing unit 2 in the transceiver ‘Alarm code: OxA12 Alarm content: WatchDog of DSP2 overflows. Alarm level: 4 Alarm cause: The DSP2 program of the channel processing unit runs out of service Influence of the alarm: The DSP2 program of the channel processing unit runs out of service, and the control unit once again implements program reloading and initialization to the DSP. If the alarm cannot be recovered, it indicates that the DSP loading never succeeds. This fault may cause abnormal work of two channels of a carrier unit. Time limit of handling: Handle it as soon as possible. Handling process: 1. Reset the carrier unit first to see whether this alarm can be recovered. If this alarm can be recovered, it indicates this alarm is caused by the abnormal internal status of the DSP, and the carrier unit can work normally after resetting. 2. If this alarm cannot be recovered after resetting, contact the regional office of ZTE Corporation as soon as possible. ‘Alarm type: Equipment alarm 2.5.1.8Software overflow of digital processing unit 3 in the transceiver ‘Alarm code: OxA13 Alarm content: WatchDog of DSP3 overflows. Alarm level: 4 Alarm cause: The DSP3 program of the channel processing unit runs out of service. Influence of the alarm: The DSP3 program of the channel processing unit runs out of service, and the control unit once again implements program reloading and initialization to the DSP, If the alarm cannot be recovered, it indicates that the DSP loading never succeeds. This fault may cause one‘Maintenance Manual for 2XG10-BTS (VIA) TE abnormal work of two channels of a carrier unit. Time limit of handling: Handle it as soon as possible. Handling process: 1. Reset the carrier unit first to see whether this alarm can be recovered. If this alarm can be recovered, it indicates this alarm is caused by the abnormal internal status of the DSP, and the carrier unit can work normally after the resetting. 2. If this alarm cannot be recovered after resetting, contact the regional office of ZTE Corporation as soon as possible. ‘Alarm type: Equipment alarm 2.5.2Check error of the uplink data from the RPP to the CHP 2.5.2.1Check error of one channel of the uplink data from the RPP to the CHP (DSP0) ‘Alarm code: 0xA14 Alarm content: Check error of one channel of the uplink data from the RPP to the CHP (DSP0) ‘Alarm level: 4 Alarm cause: Slight interference exists on the transmission channel between the RPP and the CHP (or the lines are poorly contacted). Influen of the alarm: No obvious influence on the system network running Time limit of handling: Handle it as soon as possible. Handling process: 1. Check whether the CKU is properly inserted. 2, Check whether the backplane line gets loose. 3. Check whether the bit switch for the transmission matching impedance on the backplane is set properly. 4, Ifnone of the above operations works, reset the BTS to see whether the fault will re-occur. =nChapter 2 Alarm Handling 5. If itis still ineffective, contact the regional office of ZTE Corporation, ‘Alarm type: Equipment alarm 2.$.2.2Cheek error of one channel of the uplink data from the RPP to the CHP (DSP1) ‘Alarm code: OxA15 Alarm content: Check error of one channel of the uplink data from the RPP to the CHP (DSP1). Alarm level: 4 Alarm cause: Slight interference exists on the transmission channel between the RPP and the CHP (or the lines are poorly contacted). Influence of the alarm: No obvious influence on the system network running. Time limit of handling: Handle it as soon as possible Handling process: 1, Check whether the CKU is properly inserted. 2. Check whether the backplane gets loose. 3. Check whether the bit switch for the transmission matching impedance on the backplane is set properly. 4, Hf none of the above operations works, reset the BTS to see whether the fault will re-occut 5. fits still ineffective, contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 2.8.2.3Check error of one channel of the uplink data from the RPP to the CHP (DSP2) Alarm code: 0xA16 ‘Alarm content: Check error of one channel of the uplink data from the RPP to the Alarm level: 4 Alarm cause: Slight interference exists on the transmission channel between the RPP and the CHP (or the lines are poorly contacted). 1Maintenance Manual for ZXG10-BTS (VLA) TE Influen of the alarm: No obvious influence on the system network running Time limit of handling: Handle it as soon as possible, Handling process: 1. Check whether the CKU is properly inserted. 2, Check whether the backplane gets loose. 3. Check whether the bit switch for the transmission matching impedance on the backplane is set properly. 4, Ifnone of the above operations works, reset the BTS to see whether the fault will re-occur. 5. If itis still ineffective, contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 2.$.2.4Check error of one channel of the uplink data from the RPP to the CHP (DSP3) ‘Alarm code: 0xA17 Alarm content: Check error of one channel of the uplink data from the RPP to the CHP (DSP3), Alarm level: 4 ‘Alarm cause: Slight interference exists on the transmission channel between the RPP and the CHP (or the lines are poorly contacted). Influence of the alarm: No obvious influence on the system network running. Time limit of handling: Handle it as soon as possible. Handling process: 1. Check whether the CKU is properly inserted. 2, Check whether the backplane gets loose. 3. Check whether the bit switch for the transmission matching impedance on the backplane is set properly. 4, If none of the above operations works, reset the BTS to see whether the fault will re-occur =eChapter 2 Alarm Handling 5. If itis still ineffective, contact the regional office of ZTE Corporation, ‘Alarm type: Equipment alarm 2.5.3Cross-threshold of the flash memory programming times in the frame unit controller ‘Alarm code: 0xA19 ‘Alarm content: Cross-threshold of the FLASH MEMORY programming times in the Alarm level: 4 Alarm cause: Too many times of the FLASH MEMORY programming or hardware error. Influence of the alarm: The baseband processing unit may fail to operate FLASH or the stored software and data is lost. Time limit of handling: Handle it as soon as possible. Handling flow: Replace the equipment, As the FLASH programming threshold is set as 10,000 times, while the maximum of the FLASH programming times is up to 100,000, generally such alarm seldom occurs ‘Alarm type: Equipment alarm 2.5.4Channel parameter configuration error 25.4.1Channel 0 parameter configuration error ‘Alarm code: OxALA Alarm content; The Ch0 parameter configuration error Alarm level: 4 ‘Alarm cause: The parameter configuration is improper or with conflicts. Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the data, and only the valid data can be synchronized, so such alarm seldom occurs. This alarm will affect the channel assignment and normal work. Time limit of handling: Handle it at once. -15-Maintenance Manual for ZXG10-BTS (VLA) TE Handling process: Re-configure the parameters on the background and make the parameter synchronized with the BS ‘Alarm type: Wrong handling, 2.$.4.2Channel 1 parameter configuration error Alarm code: 0xA1B Alarm content: The Chi parameter configuration error Alarm level: 4 ‘Alarm cause: The parameter configuration is improper or with conflicts. Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the data, and only the valid data can be synchronized, so such alarm seldom occurs, This alarm will affect the channel assignment and normal work. Time limit of handling: Handle it at once, Handling process: Re-configure the parameters on the background and make the parameters synchronized with the BS. Alarm type: Wrong handling, 2.$.4.3Channel 2 parameter configuration error Alarm code: OxA1C ‘Alarm content: The Ch2 parameter configuration error Alarm level: 4 ‘Alarm cause: The parameter configuration is improper or with conflicts Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the data, and only the valid data can be synchronized, so such alarm seldom occurs, This alarm will affect the channel assignment and normal work. Time limit of handling: Handle it at once. Handling process: Re-configure the parameters on the background and make the parameters 16hapter 2 Alatm Handling synchronized with the BS Alarm type: Wrong handling, 2.$.4.4Channel 3 parameter configuration error Alarm code: 0xA1D Alarm content: The Ch3 parameter configuration error ‘Alarm level: 4 ‘Alarm cause: The parameter configuration is improper or with conflicts. Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the data, and only the valid data can be synchronized, so such alarm seldom occurs. This alarm will affect the channel assignment and normal work. Time limit of handling: Handle it at once. Handling process: Re-configure the parameters on the background and make the parameters synchronized with the BS ‘Alarm type: Wrong handling. 2.$.4.SChannel 4 parameter configuration error ‘Alarm code: OxALE Alarm content: The Ch4 parameter configuration error Alarm level: 4 ‘Alarm cause: The parameter configuration is improper or with conflicts. Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the data, and only the valid data can be synchronized, so such alarm seldom occurs. sament and normal work, This alarm will affect the channel ass Time limit of handling: Handle it at once, Handling process: Re-configure the parameters on the background and make the parameters synchronized with the BS 7Maintenance Manual for ZXG10-BTS (VLA) TE Alarm type: Wrong handling, 2.5.4.6Channel 5 parameter configuration error Alarm code: OxAIF Alarm content: The ChS parameter configuration error Alarm level: 4 Influence of the alarm: It will influence the channel assignment and normal work. ‘Alarm cause: The parameter configuration is improper or with conflicts. Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the data, and only the valid data can be synchronized, so such alarm seldom occurs, This alarm will affect the channel a ignment and normal work. Time limit of handling: Handle it at once, Handling process: Re-configure the parameters on the background and make the parameters synchronized with the BS. Alarm type: Wrong handling, 2.$.4.7Channel 6 parameter configuration error Alarm code: 0xA20 ‘Alarm content: The Ch6 parameter configuration error Alarm level: 4 ‘Alarm cause: The parameter configuration is improper or with conflicts. Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the data, and only the valid data can be synchronized, so such alarm seldom occurs, This alarm will affect the channel a ignment and normal work. Time limit of handling: Handle it at once. Handling process: Re-configure the parameters on the background and make the parameters synchronized with the BS =18-Chapter 2 Alarm Handling Alarm type: Wrong handling, 2.5.4.8Channel 7 parameter configuration error Alarm code: OxA21 Alarm content: The Ch7 parameter configuration error Alarm level: 4 ‘Alarm cause: The parameter configuration is improper or with conflicts, Influence of the alarm: Usually the BSC background will check the data validity before synchronizing the data, and only the valid data can be synchronized, so such alarm seldom occurs. This alarm will affect the channel assignment and normal work. Time limit of handling: Handle it at once. Handling process: Re-configure the parameters on the background and make the parameters synchronized with the BS, ‘Alarm type: Wrong handling, 2.5.50ut-of-lock of rect ing RF self oscillator 2.8.8.10ut-of-lock of receiving RF self oscillator 1 ‘Alarm code: 0xBO2 ‘Alarm content: Out-of-lock of receiving RF self oscillator 1 Alarm level: 4 Alarm cause: The clock signals are not stable or the TRU phrase-locked loop is faulty Influence of the alarm: This TRU may not be available for conversation. Time limit of handling: Handle it at once. Handling process: Replace the TRU. Alarm type: Equipment alarm =Maintenance Ma al for ZXG1O-BTS (VIA) TE 2.5.5.20ut-of-lock of receiving RF self oscillator 2 ‘Alarm code: 0xB03 Alarm content: Out-oflock of receiving RF self oseillator 2 Alarm level: 4 ‘Alarm cause: The clock signals are not stable or the TRU phrase-locked loop is faulty Influence of the alarm: This TRU may not be available for conversation. Time limit of handling: Handle it at once. Handling process: Replace the TRU. ‘Alarm type: Equipment alarm 2.5.5.30ut-of-lock of receiving IF self oscillator 6 ‘Alarm code: 0xB07 Alarm content: Out-of-lock of receiving IF self oscillator 6 Alarm level: 4 Alarm cause: Unstable clock signal or TRU phrase-locked loop fault Influence of the alarm: This TRU may not be available for conversation. ‘Time limit of handling: Handle it at once, Handling process: Replace the TRU. Alarm type: Equipment alarm 2.5.6Alarm for out-of-lock of the phase-locked loop of the BS CKU ‘Alarm code: OxCO8 Alarm content: Alarm for out-of-lock of the CKU phase-locked loop Alarm level: 4 -30-Chapter 2 Alarm Handling ‘Alarm cause: This alarm occurs only in the condition of the whole network synchronization, it may bbe caused by the unstable CKU clock source or the CKU phase-locked loop fault. Influence of the alarm: Basically this BS can work normally, while the slide code alarm and out-of- frame alarm may occur. Time limit of handling: Put it off Handling process: |, Maybe the current 8K clock jitters quite sharply, observe for a certain period of time. Ifthe out-of lock alarm occurs repeatedly for one day, replace the board. 2. Ifall the boards give alarms, it indicates a poor line, switch over to the free-oscillation mode. 3. Ifnone of the above measures works, contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 2.5.7No response of layer-3 software 2.8.7.1No response of layer-3 software of the BS CKU Alarm code: OxCOD Alarming content: The CKU layer-3 software gives no response temporarily. Alarm level: 4 Alarm cause: The OMU cannot receive CKU L3 messages in a certain period of time. Influence of the alarm: This BS can work normally but is unable to be maintained and monitored. Time limit of handling: Handle it as soon as possible. Handling process: 1. Wait for 10 minutes to see whether the alarm is recovered. 2. Ifnot, change the alarming board as a standby board and reset the 3. Ifthe alarm still exists after resetting, replace the board, Alarm type: Equipment alarm 7Maintenance Ma al for ZXG1O-BTS (VIA) TE 2.5.7.2No response of layer-3 software of the BS BIE ‘Alarm code: 0xD15 Alarming content: The layer-3 software of the BIE gives no response temporarily, Alarm level: 4 ‘Alarm cause: The OMU cannot receive the BIE L3 messages in a certain period of time. Influence of the alarm: The OMU fails to monitor the BIE running temporarily, but the system service running will not be influenced, Time limit of handling: Handle it as soon as possible. Handling process: 1. Wait for 10 minutes to see whether the fault is cleared. 2. Insert the board properly and reset it. 3. If the alarm still exists, it indicates the system clock may be abnormal, then reset the CKU. 4, In case that the alarm still exists, contact the regional office of ZTE Corporation. Alarm type: Communication alarm 2.5.7.3No response of the layer-3 software of the carrier unit (CU) Alarm code: 0xB10 Alarming content: The layer-3 software of the CU gives no response temporarily Alarm level: 4 Alarm cause: The OMU cannot receive the CU L3 messages in a certain period of time, Influence of the alarm: It will aff 4 the maintenance on CU, but with no influence on the phone calls. Time limit of handling: No immediate handling is required. Handling process: 82hapter 2 Alatm Handling 1. Wait for 10 minutes to see whether the alarm is recovered. 2. Reset the TRU, and view whether the alarm exists. 3. Ifthe alarm still exists after resetting, contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 2.5.8Slide code indication of the BIE E1 interface signal 2.5.8.1 Forward slide code indication of the BIE E1 interface signal 1 Alarm code: 0xDOB Alarm content: Forward slide code indication of the BIE B1 interface signal 1 Alarm level: 4 ‘Alarm cause: Chips faulty or clocks abnormal, phase difference from the BSC clock or poor El connection Influence of the alarm: For occasional occurrence, it has little influence on the conversation, Frequent occurrences (once several minutes) will cause abnormal communication or abnormal link setup between the active rack TRU and the BSC. ‘Time limit of handling: If it occurs occasionally, and the CKU is in the free run mode, this alarm. ‘may not be handled; while for frequent occurrences, handle it as soon as possible. Handling process: 1. Insert the board properly and reset it 2. If the alarm still exists, it indicates that the D101 chip on the board may be faulty, replace the board, 3. If the alarm still exists, it indicates the system clock may be abnormal, reset the CKU. 4, Ifthe alarm still exists, the physical link of the E1 A interface may be abnormal 5. Ifthe physical link of the E1 A interface is normal, while the alarm still exists, contact the regional office of ZTE Corporation, ‘Alarm type: Equipment alarm 83‘Maintenance Manual for 2XG10-BTS (VIA) TE 2.8.8.2Forward slide code indication of the BIE E1 interface signal 2 Alarm code: 0xDOC ‘Alarm content: Forward slide code indication of the BIE E1 interface signal 2 Alarm level: 4 Alarm cause: Chips faulty or clocks abnormal, phase difference from the BSC clock or poor El connection Influence of the alatm: For occasional occurrence, it has little influence on the conversation, Frequent occurrences (once several minutes) will cause abnormal communication or abnormal link set-up between the extension rack TRU and the BSC, Time limit of handling: If it occurs occasionally, and the CKU is in the free run mode, this alarm ‘may not be handled; while for frequent occurrences, handle it as soon as possible. Handling process: 1, Insert the board properly and reset it 2. If the alarm still exists, it indicates that the D201 chip on the board may be faulty, replace the board. 3. Ifthe alarm still exists, it indicates the system clock may be abnormal, reset the CKU, 4. If the alarm still exists, the physical link of the E1 B interface may be abnormal, 5. If the physical link of the E1 B interface is normal, while the alarm still exists, contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 2.$.8.3Forward slide code indication of the BIE E1 interface signal 3 Alarm code: 0xDOD Alarm content: Forward slide code indication of the BIE E1 interface signal 3 Alarm level: 4 ‘Alarm cause: Chips faulty or clocks abnormal, phase difference from the BSC clock or poor El 84Chapter 2 Alarm Handling connection Influence of the alarm: For occasional occurrence, it has little influence on the conversation. Frequent occurrences (once several minutes) will cause abnormal communication or abnormal link set-up between the cascaded rack TRU and the BSC. Time limit of handling: If it occurs occasionally, and the CKU is in the free run mode, this alarm may not be handled; while for frequent occurrences, handle it as soon as possible. Handling process: |. Insert the board properly and reset it. 2. If the alarm still exists, it indicates that the D301 chip on the board may be faulty, replace the board, 3. If the alarm still exists, it indicates the system clock may be abnormal, reset the CKU. 4, Ifthe alarm still exists, the physical link of the E1 C interface may be abnormal. 5. Ifthe physical link of the E1 C interface is normal, while the alarm still exists, contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 2.8.8.4Backward slide code indication of the BIE E1 interface signal 1 Alarm code: OxDOE. Alarm content: Backward slide code indication of the BIE E1 interface signal 1 Alarm level: 4 Alarm cause: Chips faulty or clocks abnormal, phase difference from the BSC clock or poor El connection Influence of the alarm: For occasional occurrence, it has little influence on the communication, Frequent occurrences (once several minutes) will cause abnormal communication or abnormal link set-up between the host rack TRU and the BSC. Time limit of handling: If it occurs occasionally, and the CKU is in the free run mode, this alarm ‘may not be handled; while for frequent occurrences, handle it as soon as possible. 8sMaintenance Manual for ZXG10-BTS (VLA) TE Handling process: 1. Insert the board properly and reset it 2. If the alarm still exists, it indicates that the D101 chip on the board may be faulty, replace the board, 3. Ifthe alarm still exists, it indicates the system clock may be abnormal, reset the CKU. 4, Ifthe alarm still exists, the physical link of the EI A interface may be abnormal 5. If the physical link of the B1 A interface is normal, and the alarm still exists, contact the regional office of ZTE Corporation. ‘Alarm type: Equipment alarm 2.8.8.8Backward slide code indication of the BIE E1 interface signal 2 ‘Alarm code: 0xDOF Alarm content: Backward slide code indication of the BIE E1 interface signal 2 ‘Alarm level: 4 Alarm cause: Chips faulty or clocks abnormal, phase difference from the BSC clock or poor E1 connection Influence of the alarm: For occasional occurrence, it has little influence on the communication, Frequent occurrences (once several minutes) will cause abnormal communication or abnormal link set-up between the extension rack TRU and the BSC. Time limit of handling: If it occurs occasionally, and the CKU is in the free run mode, this alarm ‘may not be handled; while for frequent occurrences, handle it as soon as possible. Handling process: 1. Insert the board properly and reset it. 2. If the alarm still exists, it indicates that the D201 chip on the board may be faulty, replace the Doard. 3. Ifthe alarm still exist, it indicates the system clock may be abnormal, reset the CKU, 86-Chapter 2 Alarm Handling 4. Ifthe alarm still exists, the physical link of the E1 B interface may be abnormal. 5. Ifthe physical link of the El B interface is normal, while the alarm still exists, contact the regional office of ZTE Corporation, Alarm type: Equipment alarm 2.5.8.6Backward slide code indication of the BIE E1 interface signal 3 ‘Alarm code: 0xD10 Alarm content: Backward slide code indication of the BIE E1 interface signal 3 Alarm level: 4 ‘Alarm cause: Chips faulty or clocks abnormal, phase difference from the BSC clock or poor El connection Influence of the alarm: For occasional occurrence, it has little influence on the communication, Frequent occurrences (once several minutes) will cause abnormal communication or abnormal link set-up between the cascaded rack TRU and the BSC. Time limit of handling: If it occurs occasionally, and the CKU is in the free run mode, this alarm ‘may not be handled; while for frequent occurrences, handle it as soon as possible. Handling process: 1. Insert the board properly and reset it 2. If the alarm still exists, it indicates that the D301 chip on the board may be faulty, replace the board. 3. Ifthe alarm still exists it indicates the system clock may be abnormal, reset the CKU. If the alarm still exists, the physical link of the B1 C interface may be abnormal Ifthe physical link of the E1 C interface is normal, while the alarm still exists, contact the regional office of ZTE Corporation, ‘Alarm type: Equipment alarm -s‘Maintenance Manual for 2XG10-BTS (VIA) TE 2.5.9BS OMU fault 2.5.9.1Cross-threshold of the flash memory programming times of the BS OMU_ ‘Alarm code: 0x1000 ‘Alarm content: Cross-threshold of the OMU FLASH programming times. Alarm level: 4 ‘Alarm cause: Too many times of FLASH programming, read-write error or the software checksum error, Influence of the alarm: No influence on the current work. Time limit of handling: Handle it as soon as possible. Handling process: 1, Reset the OMU first to see whether this alarm can be recovered. If the alarm can be recovered, it ce which causes the CPU to read the data in the FLASH is caused by the external interfere MEMORY 2. Ifresetting cannot recover this alarm, it indicates the board is aging, replace this board. ‘Alarm type: Equipment alarm 2.5.9.2Failure of flash memory programming of the BS OMU Alarm code: Ox1001 Alarm content: The OMU FLASH programming fails Alarm level: 4 ‘Alarm cause: Too many times of the FLASH programming or read-write error: Influence of the alarm: Loading and reading any version fails, Time limit of handling: Handle it at once. Handling process: Users can not solve such kinds of problems, usually this alarm is caused by FLASH chip fault. For such faults, contact the regional office of ZTE Corporation, 88+hapter 2 Alatm Handling ‘Alarm type: Equipment alarm 2.5.9.3The standby board of the BS OMU not in position ‘Alarm code: 0x1004 ‘Alarm content: The OMU standby board is off position, Alarm level: 4 ‘Alarm cause: The OMU standby board is not powered on or communication with the active board is improper. Influence of the alarm: Hand-over to the standby board fails when the active board is faulty, thus reducing the system reliability Time limit of handling: Handle it as soon as possible. Handling process: 1. Check whether the standby board is on the rack, then reset or re-insert it (when the standby board is in the normal status, the power indicator and running indicator are normally on) 2. If there is no standby board on the rack, add an OMU board. Alarm type: Wrong handling, 2.5.10Minor alarm of PA over-temperature Alarm code: Ox1104 Alarm content: Minor alarm of PA over-temperature (>=75°C) Alarm level: 4 ‘Alarm cause: PA temperature is too high, which may result from its long-time full-power operation, with the fan long-time switched off, high temperature of the environment and the detecting circuit fault Influence of the alarm: This TRU can work, but the PA is aging rapidly. ‘Time limit of handling: Handle it as soon as possible. 3‘Maintenance Manual for 2XG10-BTS (VIA) TE Handling process: 1, Check whether the fans work normally and whether the temperature of the environment is too high. 2. If the fans work normally and the environment temperature is normal, while the PA over temperature alarm still exists, maybe the detecting circuit is faulty, replace the PA. ‘Alarm type: Equipment alarm 2.5.11Board communication interruption 2.$.11.1Communication interruption of the frame unit ‘Alarm code: 0x1705 ‘Alarm content: The FU communication interruption. ‘Alarm level: 4 ‘Alarm cause: the HDLC link between the OMU and FU is disconnected, Influence of the alarm: Fault occurs to FU polling, and no data can be transmitted between the FU ‘and OMU. The FU data cannot be configured, and the FU status eannot be reported. Time limit of handling: Handle it as soon as possible, Handling process: The system can keep on running, but no data can be configured. If only the FU link is disconnected for a long time, the user may try the following methods for troubleshooting, 1, Check whether the FU board is inserted properly. 2. Reset the FU board to see whether the alarm is recovered. 3. Check whether the CKU works normally. 4, Check whether the address switch on the backplane is set correctly, Check whether the O&M line of the backplane is properly connected, 6. If the problem still can not be solved, please contact the regional office of ZTE Corporation, ‘Alarm type: Communication alarm ~90-Chapter 2 Alarm Handling 2.$.11.2Communication link disconnection of the carrier unit (CU) ‘Alarm code: 0x1706 Alarm content: CU communication link disconnection Alarm level: 4 ‘Alarm cause: the HDLC link between the OMU and CU is disconnected. Influence of the alarm: Fault occurs to the CU polling, and no data can be transmitted between the CU and OMU, The CU data cannot be configured, and the CU status eannot be reported. Time limit of handling: Handle it as soon as possible. Handling process: The system can keep on running, but no data can be configured. If only the CU link is disconnected for a long time, the user may try the following methods for troubleshooting. 1, Cheek whether the CU board is inserted properly. 2, Reset the CU board to see whether the alarm is recovered, 3. Check whether the CKU works normally. 4, Check whether the address switch on the backplane is set correctly, 5. Check whether the O&M line of the backplane is properly connected, 6, Ifthe problem still can not be solved, please contact the regional office of ZTE Corporation, Alarm type: Communication alarm 2.$.11.3Communication link disconnection of the power board of the carrier shelf ‘Alarm code: 0x1709 Alarm content: PSB communication link disconnection, Alarm level: 4 ‘Alarm cause: EAM power-off, off-line or faulty; OMU power-off, off-line or faulty. Influence of the alarm: it will influence the PSB operation and maintenance. oteMaintenance Manual for ZXG10-BTS (VLA) TE Time limit of handling: Handle it as soon as possible. Handling process: 1, Check whether there are alarms and faults in the OMU and BAM. If yes, eliminate the faults accordingly. 2. If both the OMU and EAM work normally, check whether the alarm line of the backplane is properly connected. For anything abnormal, correct it 3. If the fault still exists, replace the board and contact the regional office of ZTE Corporation, Alarm type: Communication alarm 2.5.11.4Communication link disconnection of the PA Alarm code: 0x170A, Alarm content: Communication link disconnection of the PA Alarm level: 4 ‘Alarm cause: The corresponding TRU power-off, off-line or faulty; and OMU power-off, off-line or faulty. Influence of the alarm: it will influence the PA operation and maintenance ‘Time limit of handling: Handle it as soon as possible, Handling process: 1, Check whether there are alarms and faults in the OMU and TRU (especially the CUD) corresponding to the PA. If yes, eliminate the faults accordingly. 2. If both the OMU and CUI work normally, check whether the O&M line of the backplane is properly connected. For anything abnormal, correct it. 3. If the fault still exists, replace the board and contact the regional office of ZTE Corporation, Alarm type: Communication alarm 926hapter 2 Alatm Handling 2.5.11.SCommunication link disconnection of the multi-coupler Alarm code: 0x170B Alarm content: MUL communication link disconnection Alarm level: 4 Alarm cause: EAM power-off, off-line or faulty; OMU power-off, offline or faulty, Influence of the alarm: it only influences the MUL operation and maintenance. Time limit of handling: Handle it as soon as possible. Handling process: 1, Check whether there are alarms and faults in the OMU and EAM. If yes, eliminate the faults accordingly. 2. If both the OMU and EAM work normally, check whether the alarm line of the backplane is properly connected, For anything abnormal, correct it 3. If the fault still exists, replace the board and contact the regional office of ZTE Corporation, Alarm type: Communication alarm, 2.5.11.6Communication link disconnection of the combiner Alarm code: 0x170D Alarm content: HYCOM communication link disconnection, Alarm level: 4 Alarm cause: EAM power-off, off-line or faulty; OMU power-off, off-line or faulty Influence of the alarm: it oly influences the HYCOM operation and maintenance Time limit of handling: Handle it at once. Handling process: 1, Check whether there are alarms and faults in the OMU and BAM, If yes, eliminate the faults accordingly. 9Maintenance Manual for ZXG10-BTS (VLA) TE 2. If both the OMU and EAM work normally, check whether the alarm line of the backplane is properly connected, For anything abnormal, correct it 3. If the fault still exists, replace the board and contact the regional office of ZTE Corporation. Alarm type: Communication alarm 2.5.12 Boards are unreported till timeout 28.121 The BS interface board is unreported till timeout Alarm code: 0x1802 Alarm content: the BIE board is not reported till timeout Alarm level: 4 Alarm reason: The direct reason is that the BSC side cannot receive O&M messages of the board in a certain period of time. The possible causes include: the link is blocked while the timer at the BSC side is set to a relatively short duration (the alarm will be recovered very soon); the BIE ‘communication link is disconnected, Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered Time limit of handling: Handle it as soon as possible. Handling process: 1. If the alarm is recovered very quickly, improve the quality of the transmission link between the BSC and BTS, or no handling is required. 2. If the alarm is not recovered for a long time, check step by step according to the “BIE ‘communication link disconnected” alarm item. 3. Check whether there is an alarm of timeout of the OMU unreported, If yes, handle it first before handling this alarm, 4, Ifnone of the measures works, contact the regional office of ZTE Corporation. ‘Alarm type: Communication alarm 94Chapter 2 Alarm Handling 2.8.2.2 The BS CKU is unreported till timeout ‘Alarm code: 0x1803 Alarm content: the CKU is unreported till timeout, Alarm level: 4 ‘Alarm reason: The direct reason is that the BSC ide cannot receive O&M messages of the board in 1a certain period of time. The possible causes include: the link is blocked and the timer at the BSC side is set to a relatively short duration (the alarm will be recovered very soon); the CKU ‘communication link is disconnected, Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered Time limit of handling: Handle it as soon as possible. Handling process: 1, Ifthe alarm is recovered very quickly, improve the quality of the transmission link between the BSC and BTS, or no handling is required. 2. If the alarm is not recovered for a long time, check step by step according to the ‘communication link disconnected” alarm item. 3. Check whether there is the alarm of timeout of the OMU unreported. If yes, handle it first before handling this alarm. 4, Ifnone of the measures works, contact the regional office of ZTE Corporation, Alarm type: Communication alarm 25.123 The frame unit is unreported till timeout Alarm code: 0x1805 Alarm content: the FU board is not reported tll timeout ‘Alarm level: 4 Alarm cause: The direct cause is that the O&M messages of the board can not be received on BSC side in a certain period of time. Possible causes: the link is blocked and the timer on the BSC side is ~95-Maintenance Manual for ZXG10-BTS (VLA) TE set to a relatively short duration (the alarm will be covered very soon); FU communication link is disconnected. Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered. Time limit of handling: handle it as soon as possible Handling process: |. If the alarm is recovered very quickly, improve the quality of the transmission link between BSC and BTS, or no handling is required. 2. If the alarm is not recovered for a long time, check step by step according to the “FU ‘communication link disconnected” alarm item, 3. Check whether there is the alarm of timeout of OMU unreported, if yes, handle it first before handling this alarm, 4, Ifnone of the measures works, contact the regional office of ZTE Corporation. Alarm type: Communication alarm 2.5.12.4 The carrier unit is unreported till timeout ‘Alarm code: 0x1806 Alarm content: the CU board is not reported till timeout Alarm level: 4 ‘Alarm cause: The direct cause is that the O&M messages of the board can not be received on BSC side in a certain period of time. The possible causes: the link is blocked and the timer on the BSC side is set to a relatively short duration (the alarm will be recovered very soon); CU communication link is disconnected. Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered. ‘Time limit of handling: handle it as soon as possible. Handling process: ~96-Chapter 2 Alarm Handling 1. If the alarm is recovered very quickly, improve the quality of the transmission link between BSC and BTS, or no handling is required. 2. If the alarm is not recovered for a long time, check step by step according to the “CU ‘communication link disconnected” alarm item. 3. Check whether there is the alarm of timeout of OMU unreported, if yes, handle it first before handling this alarm, 4, Ifnone of the above measures works, contact the regional office of ZTE Corporation. ‘Alarm type: Communication alarm ‘The power board of the public shelf is unreported till timeout Alarm code: 0x1808 ‘Alarm content: The PSA board is not reported tll timeout Alarm level: 4 ived on the ‘Alarm cause: The direct cause is that the OSM messages of the board can not be 1 BSC side in a certain period of time. The possible causes: the link is blocked and the timer on the BSC side is set to a relatively short duration (the alarm will be recovered very soon); PSA. communication link is disconnected, Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered. ‘Time limit of handling: Handle it as soon as possible. Handling process: 1. If the alarm is recovered very quickly, improve the quality of the transmission link between BSC and BTS, or no handling is required. 2. If the alarm not recovered for a long time, check step by step according to the “PSA ‘communication link disconnected” alarm item. 3. Check whether there is the alarm of timeout of OMU unreported, if yes, handle it first before handling this alarm, ~o‘Maintenance Manual for 2XG10-BTS (VIA) TE 4, Ifnone of the above measures works, contact the regional office of ZTE Corporation, Alarm type: Communication alarm 2.5.12.6 The power board of the carrier shelf power board is unreported till timeout ‘Alarm code: 0x1809 Alarm content: The PSB board is not reported till timeout ‘Alarm level: 4 ‘Alarm cause: The direct cause is that the O&M messages of the board can not be received on BSC side in a certain period of time. The possible causes: the link is blocked and the timer on the BSC sid set to a relatively short duration (the alarm will be recovered very soon); PSB communication link is disconnected. Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered. Time limit of handling: Handle it as soon as possible. Handling process: 1. If the alarm is recovered very quickly, improve the quality of the transmission link between BSC and BTS, or no handling is required. 2. If the alarm is not recovered for a long time, check step by step according to the “PSB ‘communication link disconnected” alarm item, 3. Check whether there is the alarm of timeout of OMU unreported, if yes, handle it first before handling this alarm, 4. Ifnone of the above measures works, contact the regional office of ZTE Comporation ‘Alarm type: Communication alarm 25.12.7 The power amplifier is unreported til timeout Alarm code: 0x180A. Alarm content: Timeout of the PA board is not reported ~98-Chapter 2 Alarm Handling Alarm level: 4 ‘Alarm cause: The direct cause is that the O&M messages of the board can not be received on BSC side in a certain period of time. The possible causes: the link is blocked and the timer on the BSC side is set to a relatively short duration (the alarm will be recovered very soon); PA communication link is disconnected. Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered Time limit of handling: Handle it as soon as possible. Handling process: 1, If the alarm is recovered very quickly, improve the quality of the transmission link between BSC and BTS, or no handling is required. 2. If the alarm is not recovered for a long time, check step by step according to the “PA ‘communication link disconnected” alarm item, 3.Check whether there is the alarm that OMU is unreported till timeout, if yes, handle it first before ‘handling this alarm, 4, If none of the above measures works, contact the regional office of ZTE Corporation, ‘Alarm type: Communication alarm 2.8.12.8 The multi-coupler is unreported ti Alarm code: 0x180B ‘Alarm content: The MUL board is not reported till timeout Alarm level: 4 Alarm cause: The direct cause is that the O&M messages of the board can not be received on BSC side in a certain period of time. The possible causes: the link is blocked and the timer on the BSC side is set to a relatively short duration (the alarm will be recovered very soon); MUL ‘communication link is disconnected, Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered 99Maintenance Manual for ZXG10-BTS (VLA) TE Time limit of handling: Handle it as soon as possible. Handling process: 1, If the alarm is recovered very quickly, improve the quality of the transmission link between BSC and BTS, or no handling is required. 2. If the alarm is not recovered for a long time, check step by step according to the “MUL ‘communication link disconnected” alarm item. 3. Check whether there is the alarm of timeout of OMU unreported, if yes, handle it first before handling this alarm, 4, Ifnone of the above measures works, contact the regional office of ZTE Corporation, Alarm type: Communication alarm 28.12.9 The hybrid combiner is unreported till timeout Alarm code: 0x180D ‘Alarm content: The HYCOM board is not reported tll timeout Alarm level: 4 Alarm cause: The direct cause is that the O&M messages of the board can not be received on BSC side in a certain period of time. The possible causes: the link is blocked and the timer on the BSC side is set to a relatively short duration (the alarm will be recovered very soon); HYCOM ‘communication link is disconnected, Influence of the alarm: The alarm condition of the board can not be viewed until the alarm is recovered ‘Time limit of handling: Handle it as soon as possible. Handling process: 1, If the alarm is recovered very quickly, improve the quality of the tansmission link between BSC and BTS, or no handling is required. 2. If the alarm is not recovered for a long time, check step by step according to the “HYCOM ‘communication link disconnected” alarm item. -100-Chapter 2 Alarm Handling 3.0 handling this alarm, ck whether there is the alarm of timeout of OMU unreported, if yes, handle it first before 4, If none of the above measures works, contact the regional office of ZTE Corporation. Alarm type: Communication alarm 2.5.1380W PA link alarm ‘Alarm code: 0x1108 Alarm content: 80W PA link alarm Alarm level: 4 Alarm cause: In BTS (VIA), 80W PA comprises two 40W PAs in parallel. The alarm is caused by the communication link disconnection of the additional PA of the SOW PA. Influence of the alarm: Occurrence of this alarm will cause the actual output power to be much less than 80W. Time limit of handling: Handle it as soon as possible. Handling process: 1. Check whether the DAU board works properly. 2. Check whether the PA is in position, ‘Alarm type: Equipment alarm =101-3 Running Information Processing 3.1Classification of running informa’ ‘The running information of ZXG10-BIS (V1A) mainly comes from the panel indicators of OMU, ‘TRU and other modules. Flashing of the indicators means differently, from which the running status of the equipment can be determined. 1.0MU There are four indicators on the OMU panel, which, from top downwards, are power supply indicator, alarm indicator, running indicator, and active/standby indicator. The meanings of the ‘combination statuses of the panel indicators are shown in Table 3-1 ‘Table 3-1 Names and meanings ofthe OMU indicators ” ' at Running | a ower Su larm ctivelstan Indicated status ply indicator indicator (green) | indicator (red) by (allow) (green) ‘The board not powered on | _Normally ff Normally off | Normally off | Normally off The board powered on Normally on x x x BOOT starting Normally on Normally off | 4ttz flashing _| Normally off Active status Normally on x x Normally on Standby status ‘Normally on x x Normally off Process initially started Normally on Normally on | Normally on | Normelly on Fault ofthe 4M or 8K Normally on Normally on | 1 Hz flashing x clock LAPD link disconnected Normally on 1H ftashing | 1 Hz flashing | Nocmelly on System initalization Normally on 4H flashing | 4 Hz flashing | Normelly on File downloading Normally on LHe ftashing | 4 Hz flashing | Nocmelly on Note: X means “the indicator can be in any status”, 2. TRU -102-Chapter 3 Running laf Processing ‘There are five indicators on the TRU board, ic., power supply indicator, alarm indicator, running indicator, status indicator STI and status indicator ST2 from top downwards. Meanings of ‘combinations of the pane! indicators are shown in Table 3-2. Table 3-2 Names and meanings ofthe TRU indicators Indicated stat Powersupply | Alarm | Running | Status | Status \dieator (green) | indicator | indicator | indicator | indicator (rea) (green) st sT2 The board not powered on | Normally off x x x x ‘The board poweredon | _ Normally on x x x x BOOT starting Normally on | Normally | 41% flash x off Process intially started | —Normallyon | Normally | Normally on x x Fanlt of 4M or 8K eloc Normaliyon Normally | 1H flashing x x LAPD link disconnected | Normallyon | 11a flash | Fl Mashing x HDLC link disconnected _| Normally on | 4Hizftash | 1H flash x x System initialization statue | Normally on 4iiz | atte Meshing x flashing File downloading Normally on| ine | atta Mashing x x ashing BCCH TRU (the system x x x Normally |X message already received) on Note: 1) X means “the indicator can be in any status ". 2) The priority sequence of the indicators in working status is shown as follows: the priority gradually decreases from top downwards, ie., “fault of 4M or 8K clock -—-LAPD link disconnected ——IDLC link di “onnected ---file downloading system initialization status” 3) STI: Status indicator L.If it is normally on, it means that this TRU is the carrier shelf where the BCCH channel is located. If it is normally off, it means that this TRU is the carrier shelf where the non-BCCH channel is located. 4) ST2; Status indicator 2,It is reserved in design, and not used in actual running, =10-‘Maintenance Manual for 2XG10-BTS (VIA) TE 3. BIE ‘There are four indicators on the BIE panel, ie., power supply indicator, alarm indicator, running indicator, and active/standby indicator from top downwards. Meanings of combinations of the panel indicators are shown in Table 3-3 ‘Table 3-3 Names and meanings of the BIE indicators Indicated status | Power supply indicator | Alarm Running — | Activelstandby (green) indicator ieator (yellow) (red) (green) The board not powered Normally of Normally off [Normally of | Normally off “The program out of Normally on| x ‘Normally on x HDLC link not Normally on| 1H flashing, Hz flash x established ‘Working normally ‘Normally on ‘Normally off Hz flash x Active Normally on| x x Normally on| Note: X means “the indicator can be in any status.” 4, EBIE ‘Thete are four indicators on the EBIE panel, which are, in tum from the top down, power supply indicator, alarm indicator, running indicator and active/standby indicator. Meanings of combinations of the panel indicators are shown in Table 3-4 Table 3-4. Names and mesnings of the EBIE indicators Tndicated status | Powersupply indicator | Alarm Running | Active/standby (green) indicator | indicator (green) | (yellow) (red) The board not pow Normally off Normally off [Normally ot [Normally off The program out of| ‘Normally on| x Normally on| x 8K El alarm Normally on Nomnallyen [Miz ashing x HDLC link not Nonmally on 4Flz flashing Hz ash x established ‘Working normally ‘Normally on| Normally of [ _ Iz flashing x Active ‘Normally on| xX x ‘Normally on Normally on at%z Nashing x Note: X means the indicator ean be in any status”. 104Ch 5.CKU ‘There are five indicators on the CKU board, ie., power supply indicator, alarm indicator, running indicator, active/standby indicator and phase lock indicator from top downwards. ‘combinations of the panel indicators are shown in Table 3-5, Table 3-5 Names and meanings ofthe CKU indicators Meanings of Tndkatcd] Powersupply | Alrmindictor | Running indkator | Acveian status | tndeator ree) | egy ‘een | ab9 Gellow) Thsboardis | Nomolivoit | Nemallyo | —Nomaliy ft | Nonmalyot | Noma ot sot poner Tnaizaion | Nomalyen [ales x X x The progam | _Normallyon x Normallyon x ‘soot Working | Nomalyon | Nomaly or | Iii fxh x x somal ‘Acie —|_Nowmalyom x x Nomaityen | _X Phase xk | Normallyon x x x at Tecked | Nowa on x x Xx | Nemalyon sas The wicks | Nomallyon x x % | Nomativo wet specie Ths elk frame Normally on ‘Normally on x x x ‘fame T Nortiyon | Norma sine HDLC ak not) Nomatyon | 1 ating x x x sable The 8K me clock | Nomatyon x x x | lt, abnormal ® Note: X means “the indicator can be in any status”. 6. BAM There are three indicators on the EAM board, i., power supply indicator, alarm indicator, and running indicator from top downwards. Meanings of combinations of the panel indicators are shown in Table 3-6. =105-Maintenance Manual for ZXG10-BTS (VLA) TE ‘Table 3-6 Names and metnings of the EAM indicators Power supply ‘Alarm indicator (red) | Running indicator (green) (green) The board not powered on Noxmally off Normally of Normally ff Initialization Normally on 4 flashing x Working normally Normally on Normally off 1H Mashing HDLC link disconnected Normally on Ha flashing Liz flashing ‘The system clock severe Y ¥ Normally on | Normally on Normally on | abnormal Note: X means “the indicator can be in any status”. 3.2OMU operation information 3.2.10MU board not powered on 1. Meaning: The OMU board is not powered on Relative information: None. 3. Cause: The OMU board is not powered on. Handling method: Turn on the power switch Precautions: None. 3.2.20MU board powered on 1. Meaning: The OMU board is powered on Relative information: None. 3. Cause: The OMU board is powered on. Handling method: No handling is required. Precautions: None, 3.2.30MU BOOT starting 1, Meaning: OMU BOOT starting -106-Chapter 3 Running tnformation P 2. Relative information: None. 3. Cause: When the board is started, BOOT invokes the programs from the FLASH into the memory. Handling method: No handling is required, 5. Precautions: None. 3.2.4OMU in active status 1, Meaning: OMU in active status 2. Relative information: None. 3. Cause: OMU is in the active status. Handling method: No handling is required, 5. Precautions: None, 3.2.50MU in standby status 1, Meaning: OMU in standby status 2. Relative information: None. 3. Cause: OMU is in the standby status. Handling method: No handling is required, 5. Precautions: None, 3.2.6OMU procedure initially launched 1, Meaning: OMU process initially started, 2. Relative information: None. 3. Cause: The process is started and initializes the parameter variables. 4, Handling method: No handling is required. 5. Precautions: None. =107-Maintenance Manual for ZXG10-BTS (VLA) TE 3.2.70MU clock fault 1. Meaning: clock fault 2. Relative information: None 3. Cause: elock fault 4, Handling method: 1) Reset the CKU board. 2) Lf resetting doesn’t work, replace the CKU board, 5. Precautions: None 3.2.8OMU LAPD link disconnected. 1, Meaning: LAPD link is disconnected. 2. Relative information: None. 3. Cause: The LAPD link is disconnected. 4, Handling method: 1) Check whether the boards of BSC (such as the LAPD board, the SMB board) work normally, and whether there is any alarm present. If there are alarms, clear the alarms first. 2) Check whether the LAPD time slots of OMU are allocated correctly, 3) Check whether EI line is connected through. 4) Check whether the BTS rack is powered on, and whether OMU is started normally 5) Check whether BIE of BTS works normally. Clear the alarms first if there is any. 6) Ifnone of the above measures works, please contact the regional office of ZTE Corporation. 5. Precautions: None 3.2.90MU system in the initi ization status 1. Meaning: the OMU system is in the initialization status. 108-Chapter 3 Running tnt Processing 2. Relative information: None. 3. Cause: BSC downloads data to OMU, such as the cell attribute, the station configuration, ete. Handling method: No handling is required. 5. Precautions: None 3.2.100MU file downloading 1, Meaning: OMU file downloading 2. Relative information: None. Cause: Versions of BSC and OMU are inconsistent or OMCR forcefully downloads the software. 4, Handling method: No handling is required. 5. Precautions: Do not interrupt the download process manually 3.3TRU operation information 3.3.1TRU board not powered on 1, Meaning: The TRU board is not powered on 2. Relative information: None. 3. Cause: The TRU board is not powered on. 4, Handling method: Turn on the power switch. 5. Precautions: None 3.3.2TRU board powered on 1, Meaning: The OMU board is powered on 2. Relative information: None. 3. Cause: The TRU board is powered on. 4, Handling method: No handling is required. =10-‘Maintenance Manual for 2XG10-BTS (VIA) TE 5. Precautions: None 3.3.3B00T starting 1, Meaning: OMU BOOT starting 2. Relative information: None. Cause: When the board is started, BOOT invokes the programs from the FLASH into the memory. 4, Handling method: No handling is required. 5. Precautions: None 3.3.4Process initially started 1, Meaning: OMU process is initially started. 2. Relative information: None. Cause: The process is started and initializes the parameter variables. 4, Handling method: No handling is required. 5. Precautions: None 3.3.5OMU clock fault 1, Meaning: clock fault 2. Relative information: None 3. Cause: clock fault 4, Handling method: 1) Reset the CKU board, 2) Ifresetting doesn’t work, replace the CKU board. 5. Precautions: None, -110-Chapter 3 Running tnformation P 3.3.6LAPD link disconnected 1, Meaning: the LAPD link is disconnected. 2, Relative information: None. 3. Cause: The LAPD link is disconnected, 4, Handling method: 1) Check whether there is any alarm at the base station BIB, whether B1 line is correctly connected, and whether there is any alarm on SMB board, LAPD board, DSN board of BSC; if yes, then locate the fault and eliminate it. 2) Check whether the BSC data are correct, especially the T network connection and SMB time slot connection data ete. 3) Check whether the backplane line is correctly connected, 4) Reset TRU. 5) Ifnone of the above measures works, please contact the regional office of ZTE Corporation. 5. Precautions: None 3.3.7TRU HDLC link disconnected 1, Meaning: The HDLC link between TRU and OMU is disconnected 2. Relative information: None. 3. Cause: The HDLC link between TRU and OMU is disconnected. 4, Handling method: The system can keep on running, but no data configuration can be made. If ‘TRU link is disconnected for a long time, the user may try the following methods for troubleshooting, 1) Check whether the TRU board is inserted properly. 2) Reset the TRU board to see whether the alarm is recovered. 3) Check whether the clock board works normally. =u‘Maintenance Manual for 2XG10-BTS (VIA) TE 4) Check whether the address switch on the backplane is set correctly. 5) Check whether the O&M line of the backplane is correctly connected, 6) Ifnone of the above measures works, please contact the regional office of ZTE Corporation. 5. Precautions: None 3.3.8TRU system in the initialization status 1, Meaning: TRU system is in the initialization status 2. Relative information: None. Cause: BSC downloads data to TRU, such as the cell attribute, the station configuration, ete. 4, Handling method: No handling is required. 5. Precautions: None. 3.3.9TRU file downloading 1, Meaning: TRU file downloading 2. Relative information: None. 3. Cause: Versions of BSC and TRU are inconsistent or OMCR forcefully downloads the software. 4, Handling method: No handling is required. 5. Precautions: Do not interrupt the downloading process manually. 3.3.10TRU BCCH carrier indication 1, Meaning: The TRU is the carrier shelf where BCCH channel is located 2. Relative information: None 3. Cause: The TRU is the frame where BCCH channel is located, and BSC has delivered the system message to this TRU. 4, Handling method: No handling is required. 5. Precautions: None -12-Chapter 3 Running tnformation P 3.4BlE run 1g information 3.4.1BIE board not powered on 1, Meaning: The BIE board is not powered on 2. Relative information: None. 3. Cause: The BIE board is not powered on. 4, Handling method: Turn on the power switch. 5. Precautions: None. 3.4.2BIE program out of service 1, Meaning: BIE program runs out of service 2. Relative information: None. 3. Cause: Abnormal program and board faut. 4, Handling method: Reset manually or replace the BIE board, 5. Precautions: None. 3.4.3BIE HDLC link not established 1, Meaning: The HDLC link between BIE and OMU is disconnected 2. Relative information: None. 3. Cause: The HDLC link between BIE and OMU is disconnected. 4, Handling method: The system can keep on running, but no data configuration can be made. If the TRU link is disconnected for a long time, the user may try the following methods for ‘troubleshooting 1) Check whether the BIE board is inserted properly. 2) Reset the BIE board to see whether the alarm is recovered. 3) Check whether the clock board works normally. =eMaintenance Manual for ZXG10-BTS (VLA) TE 4) Lf none of the above measures works, please contact the regional offic of ZTE Corporation. 5. Precautions: None. 3.4.4BIE working normally 1. Meaning: BIE works normally 2. Relative information: None. 3, Cause: BIE works normally, 4, Handling method: No handling is required. 5. Precautions: None. 3.4.5BIE in the active status 1, Meaning: OMU in the active status 2. Relative information: None. Cause: BIE is in the active status, 4, Handling method: No handling is required, 5. Precautions: None 3.5EBIE running information 3.5.1EBIE board not powered on 1. Meaning: The EBIE board is not powered on 2. Relative information: None 3. Cause: The EBIE board is not powered on. 4, Handling method: Turn on the power switch. 5. Precautions: None, “ueChapter 3 Running tnt Processing 3.5.2EBIE program out of service 1. Meaning: The EBIE program runs out of service 2. Relative information: None. 3. Cause: Abnormal program and board fault 4, Handling method: Reset manually or replace BIE board. 5, Precautions: None, 3.5.3EBIE 8K and E1 alarm 1. Meaning: There is some problem withthe E1 signal or the rack clock signal from BSC. 2. Relative information: None. 3. Cause: There is some problem with the signal or the rack clock signal from BSC. 4, Handling method: 1) Check whether the EBIE board and the CKU board are inserted properly. 2) Check whether the E1 line is connected properly. 3) Power off the public shelf, then power on it again. 4) I the whole rack has clock alarms, then replace the CKU board. 5) Replace the EBIE board. 6) If none of the above measures works, please check whether the transmis Precautions: None, 3.5.4EBIE HDLC link not established 1, Meaning: The HDLC link between EBIE and OMU is disconnected, 2, Relative information: None. 3. Cause: The HDLC link between EBIE and OMU is disconnected. =uMaintenance Manual for ZXG10-BTS (VLA) TE 4, Handling method: The system can keep on running, but no data configuration can be made. If EBIE link is disconnected for a long time, the user may try the following methods for troubleshooting 1) Check whether the EBIE board is inserted properly. 2) Reset the EBIE board to see whether the alarm is recovered, 3) Check whether the clock board works normally. 4) Ifnone of the above measures works, please contact the regional office of ZTE Corporation. 5. Precautions: None. 3.5.5EBIE working normally 1. Meaning: EBIE works normally 2, Relative information: None. Cause: EBLE works normally. Handling method: No handling is required. Precautions: None, 3.5.6EBIE in active status 1, Meaning: EBIE is in the active status 2. Relative information: None. 3. Cause: EBIE is in the active status Handling method: No handling is required. Precautions: None, 3.5.7EBIE parameter configuration 1, Meaning: EBIE parameter configuration 2. Relative information: None. -16e-Chapter 3 Running tnt B, 3. Cause: OMU configures the connection of EBIE. 4, Handling method: No handling is required 5. Precautions: None. 3.6CKU running information 3.6.1CKU board not powered on 1, Meaning: The CKU board is not powered on 2. Relative information: None. Cause: The CKU board is not powered on. 4, Handling method: Turn on the power switch, 5. Precautions: None. 3.6.2CKU initialization 1, Meaning: CKU initialization. 2. Relative information: None. 3. Cause: The board hardware and software are initialized, Handling method: No handling is required 5. Precautions: None. 3.6.3CKU program out of service 1, Meaning: CKU program out of service 2. Relative information: None. 3. Cause: Abnormal program or board fault. Handling method: Reset manually or replace the CKU board, 5. Precautions: None =eMaintenance Manual for ZXG10-BTS (VLA) TE 3.6.4CKU working normally 1. Meaning: CKU works normally 2, Relative information: None 3. Cause: CKU works normally. Handling method: No handling is required. Precautions: None, 3.6.5CKU in the active status 1, Meaning: CKU is in the active status 2, Relative information: None. Cause: CKU is in the active status. Handling method: No handling is required. 5. Precautions: None, 3.6.6CKU in the phase lock status 1, Meaning: CKU is in phase lock status 2, Relative information: None. 3. Cause: When the system configuration parameter is “external synchronization mode”, the clock signals of CKU and E1 are in the synchronization status, 4, Handling method: Reset manually or replace the CKU board. 5. Precautions: The procedure of power-on and phase lock may take about 10 minutes. 3.6.7CKU in the locked status 1, Meaning: CKU is in the locked status 2. Relative information: None, 3. Cause: When the system configuration parameter is “extemal synchronization mode”, the clock 118+Chapter 3 Running tnformation P signals of CKU and E1 are in the synchronization status, 4, Handling method: No handling is required, 5. Precautions: None, 3.6.8Asynchronization of the whole CKU network 1, Meaning: The whole CKU network is asynchronous. 2. Relative information: None 3. Cause: When the system configuration parameter is “internal synchronization mode”, CKU is in the free-run mode. 4, Handling method: Re-calibrate after a period of time. 5. Precautions: None, 3.6.9The CKU clock frame number abnormal 1, Meaning: There is some problem with the rack clock or the TDMA frame number. 2. Relative information: None, 3. Cause: There is some problem with the rack clock or the TDMA frame number. 4, Handling method: 1) Insert the CKU properly. 2) Replace the CKU 5. Precautions: None 3.6.10CKU HDLC link not established 1, Meaning: The HDLC link to OMU is not established 2. Relative information: None. 3. Cause: The HDLC link to OMU is not established. 4, Handling method: =~‘Maintenance Manual for 2XG10-BTS (VIA) TE 1) The disconnection of LAPD of OMU is a normal case. Handle the problem of the LAPD link of OMU first in this case, 2) If links are established for all other MOs inside the rack, then replace the CKU board, 5. Precautions: None, 3.6.11 The CKU 8K clock abnormal 1, Meaning: There are no 8K signals, 2. Relative information: None. 3. Cause: There are no 8K signals. 4, Handling method: Check the El connection line, the EBIE board and the CKU board, 5. Precautions: None, 3.7EAM running information 3.7.1EAM board not powered on 1, Meaning: The EAM board is not powered on 2. Relative information: None. 3. Cause: The EAM board is not powered on. 4, Handling method: Turn on the power switch. 5. Precautions: None. 3.7.2EAM initialization 1. Meaning: EAM initialization, 2. Relative information: None. 3. Cause: The board hardware and software are initialize. 4, Handling method: No handling is required. 5. Precautions: None -120-Chapter 3 Running tnformation P 3.7.3EAM working normally 1. Meaning: EAM works normally 2, Relative information: None 3. Cause: EAM works normally. 4, Handling method: No handling is required. 5, Precautions: None, 3.7.4EAM HDLC link disconnected 1. Meaning: The HDLC link to OMU is not established. 2, Relative information: None 3. Cause: The HDLC link to OMU is not established. 4, Handling method: 1) The disconnection of LAPD of OMU is a normal case. Handle the problem of the LAPD link of OMU first in this ease, 2) If links are established for all other MOs inside the rack, then replace the EAM board 5. Precautions: None 3.7.5The EAM system clock severely abnormal 1. Meaning: There are no system clocks. 2. Relative information: None. 3. Cause: There are no system clocks. 4, Handling method: 1) Check the CKU board. 2) Check the EAM board (if other boards on the rack have no clock alarms, replace the EAM board), =nMaintenance Manual for ZXG10-BTS (VLA) 5. Precautions: None -122-Appendix A Replacement of Boards and Parts A.1 Overview In the course of daily maintenance, replacing the faulty board is a frequently used and critical maintenance method. It is suggested that, when replacing a board, the maintenance personnel of the ‘equipment room must contact relative technical personnel or the personnel in the regional office of ZTE Corporation for technical support and instruction. In the course of replacing the board, attentions should be given to the following principles. 1 \¢ spare parts should be kept in anti-static packing bags (in which small bags of moisture absorbents are recommended), which are stored in cartons properly according to different types. The anti-static bags or cartons should be labeled of the types for easy identification 2. Before replacing, carefully check whether there is any damage to the spare parts or whether there is any component missing, and make sure the spare board type is completely identical with the type of the faulty board to be replaced 3. Put on anti-static wrist straps when plugging/unplugging boards. When holding a board with your hands, never touch the circuit, components and devices or wiring slots on the board. Never use excessive force in plugging/unplugging, for fear of damaging the pins or slots on the boards or the backplane. 4, The replaced faulty board should be put into anti-static bags, and stored properly according to

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