Phillipine Electronics & Communication Institute of Technology

Capitol Bonbon Road, Imadejas subd. Butuan City

“PROBLEM OF ZENERGY SUBCRIBERS ARE FACING”

Name: Age:
Gender: Occupation:

1. What able connection did you prepare to install?

a. sky direct
b. Zenergy
c. Cignal TV
2. What is the hardest thing in installing a cable?
a. Sufficient Money
b. Distance from the city
3. Did you find Difficulty I finding Signal?
a. Yes
b. NO
c. Not really
4. What benefit did you get in subscribing Zenergy?
a. Got a discount
b. Cheap payment every month
c. faster connection/ installation
5. Are you satisfied us/ their service given?
a. Yes
b. No
c. Not really
6. How many channels are available if your cable don’t have load?
a. 3-5
b.6-8
c. 8-10
7. Doe’s the bills you get suits to the time to spend in watching?
a. YES
b. NO
8. Did your payment can satisfy you, in the channel that you are given?
a. yes b. no c. maybe
9. How can you describe the connection if the weather isn’t that good?
a. Excellent
b. Very Good
c. Good
10. If you have a problem in your connection did the service of Zenergy is responsive?
a. Yes
b. no