IBM North America

Innovation is
Transforming Government

© 2011 IBM Corporation

Information Technologies Extraordinary Capabilities

The New Frontier:

Age of Analytics
“A digital computer will be the
Computational Capability

world's chess champion” 1958,

H. A. Simon and Allen Newell – Founders of AI

Watson (2010)

Deep Blue
(1997)

System/360
(1964)
Counting ENIAC
Abacus Antikythera Napier’s rods (Circa 1945)
(Circa 3500 BC) Astronomical (Circa 1600) Machine Rapid Change
Computer (ca 87 BC) (Circa 1820)

Time
2 © 2011 IBM Corporation
2
 Watson is a New Launching Point

3 © 2011 IBM Corporation

Analytics:

Life-Changing When Applied in Medicine

University of Ontario Institute of Technology
Research Project to monitor premature infants in the ICU

 Correlating blood oxygenation with

blood pressure to predict “Baby Sources On-the-fly stream computing
crashing” InfoSphere Streams
Files, TCP
 Nosocomial Infection Prediction Sockets

– Monitoring heart rate variability

with other information to predict
sepsis Persist/Enrich
– Alarms up to 24 hours earlier solidDB
than by experienced ICU
Nurses Persist ODBC/JDBC/SA
stream data
solidDB, DB2, IDS
InfoSphere
Warehouse

http://www.youtube.com/ibmhealthcare

4 © 2011 IBM Corporation

 Urban Infrastructure is Being Overwhelmed

Water Transport Energy

Source: Msn News

Municipalities lose as A major traffic jam in A blackout in the

much as 20% of their China caused gridlock for Northeast of the US
water through leaks. 60 miles and lasted ten affected over 55 million
days people.

5 © 2011 IBM Corporation

 These Problems are a Result of a Lack of Information,
or the Inability to Utilize Information Effectively

6 © 2011 IBM Corporation

Singapore, Stockholm, London,….

Our Solution Focus:

Transform to a Proactive World Where
“Failures” are Corrected
BEFORE They Occur

© 2011 IBM Corporation

 An Example: Innovation, Technology
and Transportation

8 © 2011 IBM Corporation

 Case Study: Stockholm Road Charging

25% reduction in traffic entering cordon

Clear 15% reduction in CO2 emissions

Measurable
Results $120M/yr in revenue to City of Stockholm; payback in 4 years

Congestion charges will fund transit improvements

Source: www.stockholmsforsoket.se

9 © 2011 IBM Corporation

 Predicting and Mitigating Traffic Congestion
BEFORE it Occurs; Big Data In Action

10 minute-ahead volume forecast 10 minute-ahead speed forecast

(blue) vs. actual value (black) (blue) vs. actual value (black)

10 © 2011 IBM Corporation

 Analytics Operating on Big Data is a Game-Changer
City Strategy &
Administration
Leveraging Anticipating problems
information to make to resolve them
better decisions proactively

Healthcare Transportation

Development Governance
Services Services

Education Human Infrastructure

Energy and
Services Services Water

Coordinating
resources to operate Social Services Public Safety
effectively High impact issues require integration across departments
11 © 2011 IBM Corporation
 Government Areas for Fraud/Improper Payments

Tax & Revenue Medicaid and

(NY) Medicare (NC)

Statewide
Fraud
Analysis
System
Unemployment Food & Nutrition
Insurance Programs (NY)

Worker’s Compensation Improper Payments

12 © 2011 IBM Corporation
 A Single View of a Constituent
Social Services and Courts Savings in Alameda County and Puerto Rico

School Accounts Chile Support

Lunch Account Status Delinquent Support Data
123 456 789 333 44 6789
$100 $5000

Jane Smith

Social
Courts Sentencing Juvenile Services TANF Assistance
conviction Rendered
ABC 123 54980094
Fines $5000 $7500

Health Sentencing Information

Tax Record Records
545-4656-343 5441 1432 5671 1234
Status

Property

123 Main Street

Joint Family
Mortgage Members

John Smith Secondary Jenny Smith

Residence

13 © 2011 IBM Corporation

14 © 2011 IBM Corporation
 Opportunity: New Ideas and Replication of What is
Working…
DATA + ANALYTICS + NEW PROCESSES
= SAVINGS and REVENUE

Smarter Smarter Oil & Smarter Food Smarter Smarter Grids Smarter Retail
Roads Gas Healthcare

Smarter Smarter Smarter Smarter Smarter Smarter Cities

15
Water Supply Chains Public Safety Weather Transportation © 2011 IBM Corporation