3 Major Struggles!

1. Delivery Lead Times!

This is one thing that we need to prioritise is to meet our lead times.

* Accurate lead time for log cabin and PT order

* Meet the customers expectation

* Constant update to customer for the status of their order

* Monitoring ONYD

* Rescheduled Orders

* RDM lead times

2. Espresso/system

* System is slow

* System error causing escalation

3 Damaged/Missing/Incorrect

* Find out whats causing this

* How we can prevent this

* Do we have quality Control

Other Issues/suggestion

* Real time order tracking on the customers account

* pdf file part list for all orders

* Assembly Instruction link or to download in each order detail

* Manual and part list for boxed item

* Confirmation for hubs 2day run delivery