22/11/2018 How do I reset Windows Update components?

How do I reset Windows Update

components?
Applies to: Windows Update, Microsoft Update, Windows 10, Windows 8.1, Windows 7, Less

If you receive a Windows Update error, try the steps in Fix Windows Update
errors. The steps and troubleshooters on that page will reset the Windows
Update components for you.
 

How to reset Windows Update components manually

Important
Follow the steps in this section carefully. Serious problems might occur if
you modify the registry incorrectly. Before you modify it, back up the
registry for restoration in case problems occur.

To reset the Windows Update components, follow these steps:

1. Open a command prompt. To do this, use one of the following

methods, depending on your version of Windows:
 
Windows 10: Press and hold (or right-click) the Windows
logo button on the taskbar and then select Command
Prompt (Admin). Select Yes when the User Account Control
box appears.
Windows8.1 and Windows 8: From the Start screen, swipe in
from the right side to display the charms, select Search, and
then search for cmd. (Or, if you are using a keyboard and
mouse, type cmd at the Start screen.) In the search results,
press-and-hold or right-click Command Prompt, and then
select Run as Administrator.
Windows 7 and earlier versions: Press the Windows logo
key + R, type cmd in the Run box, and then press Enter.
Right-click cmd, and then select Run as Administrator.
2. Stop the BITS service, the Windows Update service, and the
Cryptographic service. To do this, at a command prompt, type the
following commands. Make sure that you press Enter after you type
each command.
 
net stop bits
net stop wuauserv
net stop appidsvc
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net stop cryptsvc

3. Delete the qmgr*.dat files. To do this, at a command prompt, type the
following command, and then press Enter:
Del "%ALLUSERSPROFILE%\Application
Data\Microsoft\Network\Downloader\qmgr*.dat"

4. If this is your first attempt at resolving your Windows Update issues by

following the steps in this article, you should skip step 4 and go to
step 5. You should follow step 4 at this point in the troubleshooting
only if you cannot resolve your Windows Update issues after you
follow all steps except step 4. (Step 4 is performed by the "Aggressive"
mode of the Fix it Solution that was mentioned earlier.)
 
1. Rename the softare distribution folders backup copies. To do this,
at a command prompt, type the following commands. Make sure
that you press Enter after you type each command.
 
Ren %systemroot%\SoftwareDistribution
SoftwareDistribution.bak
Ren %systemroot%\system32\catroot2 catroot2.bak
2. Reset the BITS service and the Windows Update service to the
default security descriptor. To do this, at a command prompt, type
the following commands. Make sure that you press Enter after
you type each command.

sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;

sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRR

5. At a command prompt, type the following command, and then press

Enter:
cd /d %windir%\system32

6. Reregister the BITS files and the Windows Update files. To do this, at a
command prompt, type the following commands. Make sure that you
press Enter after you type each command.
regsvr32.exe atl.dll
regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll
regsvr32.exe scrrun.dll
regsvr32.exe msxml.dll
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regsvr32.exe msxml3.dll
regsvr32.exe msxml6.dll
regsvr32.exe actxprxy.dll
regsvr32.exe softpub.dll
regsvr32.exe wintrust.dll
regsvr32.exe dssenh.dll
regsvr32.exe rsaenh.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe cryptdlg.dll
regsvr32.exe oleaut32.dll
regsvr32.exe ole32.dll
regsvr32.exe shell32.dll
regsvr32.exe initpki.dll
regsvr32.exe wuapi.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wups.dll
regsvr32.exe wups2.dll
regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
regsvr32.exe wucltux.dll
regsvr32.exe muweb.dll
regsvr32.exe wuwebv.dll
7. Reset Winsock. To do this, at a command prompt, type the following
command, and then press Enter:
netsh winsock reset

8. If you are running Windows XP, you have to configure the proxy
settings. To do this, at a command prompt, type the following
command, and then press Enter:
 
proxycfg.exe -d
If you are running other versions of Windows, at a command prompt,
type the following command, and then press Enter:
netsh winhttp reset proxy

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9. Restart the BITS service, the Windows Update service, and the
Cryptographic service. To do this, at a command prompt, type the
following commands. Make sure that you press Enter after you type
each command.
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
10. Windows Vista only: Clear the BITS queue. To do this, at a command
prompt, type the following command, and then press Enter:
bitsadmin.exe /reset /allusers

11. Install the latest Windows Update Agent.

12. Restart the computer.

References

Windows Update error 80072efe or 80072f76

Windows Update error "0x800A138F: There are no updates available at this
time"
Visit the Answers community and post your product Windows Update
question

Last Updated: 19 Sep 2018

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