Pamela Millena

BSBAHRM 2-1N

3. Professional Development

— refers to all training, certification and education that a worker needs to succeed in his or
her career. It's no secret that different jobs require different skills. Even if a worker currently has
the necessary skills, he or she may need additional skills in the future. Through professional
development, workers can learn these skills to become better, more efficient workers.

— is learning to earn or maintain professional credentials such as academic degrees to

formal coursework, attending conferences, and informal learning opportunities situated in
practice. It has been described as intensive and collaborative, ideally incorporating an evaluative
stage. There are a variety of approaches to professional development, including consultation,
coaching, communities of practice, lesson study, mentoring, reflective supervision and technical
assistance.

Benefits of Professional Development to Employees

Professional development is also beneficial for employees. Employees that engage in

professional development will feel more confident knowing that they have the skills needed to
succeed in their line of work. If an employee lacks a particular skill, he or she may question their
work.

Employees will also become better workers through professional development. By learning
the right skills for their career, employees will be more productive and efficient, thus helping the
business for which they work succeed.

Finally, professional development can open the doors to new opportunities for employees. If
an employee is struggling to get promoted to a higher, more lucrative position, professional
development may help him or her secure this promotion.

4. Quality Monitoring and Analyzing

Monitoring

A systematic process of observing, tracking, and recording activities or data for the
purpose of measuring program or project implementation and its progress towards achieving
objectives. Information gathered through monitoring is used to analyze, evaluate the all of the
components of a project or a department in order to measure its effectiveness and adjust inputs
where necessary.

Monitoring operations requires management oversight, employee feedback and

customer reviews. It can help provide specific directions for employees, which can lead to
improved time management and increased productivity.

Analyzing

A systematic examination and evaluation of data or information, by breaking it into its

component parts to uncover their interrelationships. An examination of data and facts to
uncover and understand cause-effect relationships, thus providing basis for problem solving and
decision making.

Improving workplace operations requires analysing collected data to identify the

underlying problems and to find resolutions and methods to deal with them.