Toshiba Lab

Lab Test Report
A Comprehensive Keypoint Intelligence Laboratory Evaluation
Toshiba e-STUDIO4518A
45 PPM Monochrome | Print • Copy • Scan • Fax
Reliability 10
Value 6.0
Apps/Onboard Tools Not Rated
Image Quality 7.0
Print Quality 7.5
Copy Quality 5.5
Usability 7.5
Serviceability/Management 7.0
Walk-up Experience 8.0
Workstation Experience 7.5
Mobility Not Rated
Security 9.5
Specifications 5.0
Speed 7.5
Print Speed 7.0
Scan Speed 9.5
Copy Speed 6.5
Power Consumption Not Rated
JANUARY
2019
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Toshiba e-STUDIO4518A Lab Test Report
OUR TAKE
The Toshiba e-STUDIO4518A performed extremely Toshiba e-STUDIO4518A Fast Facts*
well throughout Buyers Lab’s lab tests. The device
SRP/Street Price $13,768
demonstrated faultless reliability over the course of
its 150,000-impression durability test without a single Max Monthly Duty Cycle 150,000 impressions
misfeed. It’s impeccable reliability performance, along
with simple toner replacement promise to maximize Manufacturer’s Recom-
Info not avail
mended Monthly Volume
uptime week in and week out. Plus, the unit’s print
speeds were faster than other competitors, especially Rated Speed 45 ppm
when outputting short-run jobs, which betters uptime
even more. While the Help menu does not provide much Std Paper Source(s) Dual drawer
in the way of graphics or animation, the device is simple
Std Paper Capacity 1,100 sheets
to use overall. Scanning will be a snap, and fast, thanks
to simple programming of destinations and scan speeds Paper Weights 16-lb bond to 140-lb index
that are among the fastest in its class with the 300-sheet
100-sheet/14-lb bond to
duplex single-pass feeder. A choice of four menu designs Bypass/Paper Weights
110-lb cover
for scan and copy, from two of which the most commonly
used settings are quickly found and programmable, and Max Paper Capacity 3,200 sheets
user-by-user customization, also allow users to program
jobs quickly and efficiently. The drivers also support job System Memory (Std/Max) 4-GB RAM/4-GB RAM
profiles that can be programmed and stored from any Opt RADF and DSPF/100
tab, as well as one-touch templates, to further boost Document Feeder/ Capacity
orig, 300 orig
office efficiency. Elevate, the company’s new embedded
UI, provides a dealer-customized interface specific to PCL 5e/c/6, PostScript 3,
PDL/PCL
XPS
several vertical markets to help boost productivity and
the user-friendliness of the device. Though Elevate is HDD (Std/Max) 320-GB HD/320-GB HD
currently only available in the U.S. market, there are
plans to expand its offerings to other international CCD/73 ipm color, 73 ipm
Scanner Technology/Speed black or 120 ipm color,
markets, according to Toshiba. Though text and lines
120 ipm black
appeared light and jagged in both copy and print modes,
the unit’s overall image quality will suffice for general * At time of publication
office workflows . For added convenience, users can print
when away from their desks with support for mobile
printing, standard Near Field Communication (NFC), and Test Duration: Two months, including a 150,000-impression
durability test.
have access to cloud scanning and printing directly from
the control panel. What’s more, embedded apps via the
The scores herein represent Excellent (9–10), Very Good (7–8.5),
e-BRIDGE Next Controller allow for the execution of more Good (4–6.5), Fair (1.5–3.5) and Poor (0–1).
complex or niche jobs. Document security is another of
the devices strong suits with a standard 320-GB self- Please visit www.buyerslab.com/bliQ for more information.
encrypting hard drive with Automatic Drive Invalidation
and data overwrite up to 15 times. While priced higher
than average when compared to comparably equipped
machines, the device’s strong overall performance still
makes for a good overall value proposition. Buyers Lab
highly recommends the Toshiba e-STUDIO4518A for
medium to large workgroups.
2
BENEFITS
Flawless reliability, plus easily-replaceable toner and waste toner container maximize uptime
Elevate embedded platform allows dealers to tailor the MFP’s menu display with clearly labeled folders and one-touch
functions based on business-specific workflows, cutting costs and boosting productivity
Save up to 20 profiles from any tab of the print driver for speedy job programming
Simple Scan and Simple Copy menus, one-touch templates, and user-by-user customization make it easy to program
frequently-used job types at the control panel
Optional embedded OCR lets users create fully editable documents, eliminating the need to reproduce or search for the
original electronic document to reuse
Standard tandem printing splits large jobs between two Toshiba devices for faster completion
Conveniently and securely retrieve jobs sent from the desktop to any MFP with the Multi-Station Print Enabler
Extensive mobile print support, along with access to scanning to or printing from popular cloud services right from the
control panel, keeps workers productive even when away from their workstation
Robust security features help protect confidential data
Embedded applications through the e-BRIDGE NEXT Controller allow for a more customizable user-experience, expanded
functionality, and job flexibility
Remote Panel Operation through VNC viewer conveniently allows administrators access to the device’s control panel from
their desktops, and aids in training
Print Around functionality mitigates potential bottlenecking of jobs held in queue
ADVANTAGES
Faster-than-average first-print times for PPT files
Faster-than-average short-run job speeds in print and copy modes
Faster-than-average scan speeds in all modes tested
Fast speeds when copying short- and long-run duplexed jobs
Faster-than-average first-copy times from the document feeder and platen
LIMITATIONS
Characters and lines lack boldness overall
Below-average maximum paper capacity
3
Higher-than-average price when configured comparatively against competitors
No direct print support
Cannot store domains (@gmail.com, @yahoo.com) or extensions (.com, .net) as one-touch keys to simplify entry of scan
destinations
Browsing network folders is slightly less intuitive than other competitors, and users cannot create subfolders for storing
files on the hard drive
No support for digital signature for job tracking
While users can scan and store Word, Excel and PowerPoint files onto a USB drive, they cannot print those files from the
USB drive.
RELIABILITY 10
The unit experienced no misfeeds and no service throughout its 150,000-impression reliability assessment
Impressions Printed 150,000
Scanned Pages 15,000
Misfeeds 0
Misfeed Rate NA
Service Calls 0
VALUE 6.0
Though the unit’s price is higher than the average cost of other competitors, the device’s flawless reliability,
intuitive usability, and faster-than-average output times put the e-STUDIO4518A at a good overall value for
customers.
4
APPS/ONBOARD TOOLS
Not Rated
Toshiba’s fleet of devices include a According to Toshiba, e-BRIDGE Open The new multi-station print solution,
new Intel multi-core processor, and Platform is a flexible, open software which is essentially secure release,
the device is driven by the e-Bridge architecture that allows their value- allows users to print jobs to one device
Next Controller, which now allows added solution partners to create more and release to any others. While each
applications to be embedded onto the truly customized MFP solutions to meet device needs to be licensed, users can
MFPs themselves. specific business needs by expanding change the number of sets, and can
the integration capabilities of Toshiba change to output in duplex
MFPs via compatibility with a host
of third-party applications such as
e-BRIDGE Re-Rite, Microsoft SharePoint,
Exchange, Google Drive and more.
Toshiba e-BRIDGE Re-Rite 8 is a capture e-BRIDGE Plus for Green Information

solution that integrates with many provides users with usage data from
Toshiba MFPs to enable one-touch up to ten networked MFPs and displays
automatic OCR and conversion of them at a glance on the device’s UI,
paper documents into editable digital helping to cut costs and mitigate waste
documents that can be sent to shared production. Information provided
network folders, e-mail addresses or includes the number of sheets used,
FTP sites. as well as the user’s duplex and
N-in-1 ratios both graphically and in
percentage values. The tool also allows
administrators to customize messages
based on the performance of each user
and even gives said user a rank based
on the performances of others in their
given workgroup.
IMAGE QUALITY 7.0
Print Mode Copy Mode
Text Good Good
Line Art Good Good
Halftone Pattern Very Good Good
Halftone Range Excellent Good
Solids Good Very Good
5
PRINT QUALITY 7.5
Fully-formed text without breakup, but density of characters appear light
Lines exhibit consistent thickness, but toner overspray causes them to appear gray
Very smooth halftone pattern with no banding evident
Distinct separation between all halftone levels
Solids displayed average boldness with some mottling visible
PRINT DENSITY
Tested Model Competitive Average
Black 1.31 1.38
Measurements are based on four readings corresponding to four different solid black locations on the output. The higher the density
reading, the darker the image.
VISIBLE HALFTONE RANGE
Halftone output was visible from the 10% to 100% dot-fill levels, with distinct
transitions between all levels.
The halftone range test original consists of 10 blocks of increasing dot-fill levels (10 to 100%, in 10% increments).
COPY QUALITY 5.5
While text is bold, characters are jagged
While lines are distinct with consistent thickness, some stair-stepping is evident; fine lines were also too light
Halftone patterns are smooth overall and show no banding, but are very grainy
Distinct separation through most halftone levels
Bold solids
COPY DENSITY
Original Tested Model Competitive Average
INA 1.48 1.39

Measurements are based on two readings corresponding to two different solid black locations on the output. The higher the density, the
darker the image.
6
VISIBLE HALFTONE RANGE
Halftone output was visible from the 15% (which is the minimum coverage
Toshiba e-STUDIO4518A area on the original) to 91% dot-fill levels, with distinct transitions between
most levels.
The halftone range test original consists of eight blocks of increasing dot-fill levels (15%, 29%, 53%, 77%, 83%, 91%, 95%, 100%).
USABILITY 7.5
SERVICEABILITY/MANAGEMENT 7.0
Multiple drivers can be installed simultaneously, but cannot be pushed out to multiple PCs
No user intervention is required for the configuration of accessories. The installer supports test-page printing at the final
stage of installation.
One-to-one cloning for device settings is supported
Dynamic, step-by-step instructions on control panel display for clearing misfeeds.
Simple and clean procedures for replacing toner and waste toner container; toner and waste toner container are user-
replaceable.
Easy navigation of the web user interface and fleet management utility.
IT administrators can utilize VNC remote panel operation for training purposes; the VNC Viewer can be operated remotely
in real time.
Two levels of email alerts at fleet management utility help IT personnel keep devices running; in addition, usage can be
tracked by device or by department for accurate cost analysis.
Instead of being browser-based, the fleet management utility requires software to be loaded on any PC where it is used.
The device’s web utility includes detailed status on consumables and media supplies. Status information on currently
running and pending jobs is also available, and history can be exported as a CSV or XML file. Administrators can also clone
settings from one device to another.
7
Administrators can add applications to the device by using the Applications tab in
the web server. Applications loaded include Scan to/Print from Dropbox, One Drive,
Google Drive, Box, USB storage, and Google Cloud Print. Once loaded, the user can
add these applications to the control panel (user credentials are needed to use the
applications).
The process for replacing toner and waste toner con-

tainer is simple and clean. The waste toner container is
located in the front panel, where users must squeeze
both green tabs on the container in order to remove it.
8
Both length and width guides slide in the drawers when adjusting paper size; plus easy-to-see limit indicators help ensure
that paper won’t be overloaded in each drawer.
CONSUMABLE RATED YIELDS
USER- REPLACEABLE Competitive Average Tested Model
Black Toner 43,900.00 43,146.67

SERVICE- REPLACEABLE Competitive Average Tested Model
Black Developer 150,000.00 346,000.00
Black Photoconductor 150,000.00 262,185.19
WALK-UP EXPERIENCE
8.0
Users can easily switch between the Scan, Copy and Simple Scan and Simple Copy screens based on preference and need;
control panel can be customized on a user by user basis.
Scan preview can be enlarged using pinch technique with fingers; while users can also delete, replace, insert, and rotate
pages, onscreen editing is not supported.
Users cannot create subfolders to store files on the machine’s hard drive, but can register and rename a Job box using the
e-Filing selection on the Main page of the web UI.
Automatic skew correction with a document feeder option makes sure scanned documents are produced accurately.
Data entry is easy via the large QWERTY keypad with comfortably spaced keys. Scan to email does not support the ability
to store extensions or domains as one-touch keys. According to Toshiba, a software keyboard is customizable according to
the customer’s request.
The layout of the scan to USB menu is the same as the scan to email menu, which ensures a smooth transition from one to
the other when using functions such as preview, background suppression and blank page removal.
9
Scan to Word, Excel and PowerPoint with optional embedded OCR is a big time saver, eliminating the need to reproduce or
search for the original electronic document to reuse. Users can also edit and add information to a digital version of a hard
copy document
Print from and Scan to USB menus do not auto-populate upon insertion of a USB flash drive without Toshiba’s Auto-
Launcher. While the Auto-Launcher comes at no extra cost to the customer, it is not an out-of-box feature and must be
requested prior to installation.
While users can scan and store Word, Excel and PowerPoint files onto a USB drive, they cannot print those files from the
USB drive.
Storing manually-entered addresses to the address book is supported, but not from the scan menu as some competitors
allow. Users must instead go to the address book under User Functions; just two scan destinations are supported in one
session.
Less intuitive procedures for network folder browsing from the control panel and the web, requiring the entry of IP
address or server name in order to browse network folders.
Jobs can be prioritized one slot at a time, but only quantity can be modified for jobs in queue. Additional modifying of jobs
in queue is supported when using multi-station print functionality, including the number of sets, and output in duplex.
Print Around allows jobs for which resources are available to be run, eliminating bottlenecks.
The Home screen can be customized on a user by user basis via card
or pin authentication, adding features such as ID card copy, duplex
copy, scan to file and templates for quick access. Function buttons
can easily be added and rearranged via drag and drop, and renamed
and resized. Apps for Scan to Dropbox, OneDrive and Google Drive
can be loaded onto the Home screen. Users can customize the panel’s
fonts and background color, as well. Each user can also register up to
75 of their own templates with a password or place the settings in the
public template group or useful template group.
Toshiba’s new optional embedded panel UI, Elevate, simplifies

workflows and boosts customization further by creating folders and
one-touch keys for commonly-used jobs per a particular vertical print
space (i.e. education, medical, house of worship, government, legal
etc.), eliminating clutter on the display and increasing productivity.
10
In addition to one email address, the Simple Scan menu includes

selections for commonly used functions such as color, format,
resolution and duplex. The Scan Mode button will conveniently
bring users to the normal scan menu with all settings and multiple
destinations available.
The Simple Copy menu can be easily selected and includes selections
for commonly used functions including multiple sets, color mode,
reduction/enlargement, staple or non-staple and duplex.
Most commonly used copy features are accessible from the main
screen. In addition, paper source and exit tray can be conveniently
selected directly from the graphic of the device on the main Copy
tab. Proof Copy is also programmable from the Basic tab. Touch keys
for storage and template are also located at the top of every control
panel screen for easy access. With storage, scanned data can be
stored in the e-Filing box of the machine at the same time originals
are scanned or copied. Users can also opt to store scanned data in
the shared folder of the machine or a computer on the network.
WORKSTATION EXPERIENCE 7.5
Users can save up to 20 profiles per user or per driver-equipped PC for quick job programming, which can be done
conveniently from every tab of the driver. Users can also program workflows from the Templates tab.
Drivers offer point-and-click support for selection of paper source and output tray, as well as a job review that includes
both a graphical image with settings and a thumbnail view.
The process for secure print jobs is intuitive, and multiple jobs and sets can be output at once with the same PIN; a
function to display asterisk (*) instead of file name at the hold job list and job status queue is supported.
11
With Multi-Station Print support, users can send a job from their desktop to a machine and can retrieve said job via
authentication at any machine on the same network. Multi-station print supports changing the number of sets and
outputting in duplex for jobs in queue.
While pin-protected PDFs stored on a USB drive are selectable, and a pin can be entered, encrypted files could not be
printed. The device would not accept the correct pin for a variety of secure files. Users also cannot print popular Office file
formats such as DOC, XLS, and PPT on a USB drive.
Users can designate a particular tab within the driver as the default using the Default Menu Setting selection from the
Others tab
Access to the web user interface from the driver provides highly detailed consumables and paper status, as well as highly
customizable email alerts; paper and toner status are also available at the control panel.
Status messages at the bottom of the control panel take the hassle out of checking for depleted supplies or maintenance
needs.
Stapling is not available for selection on the main driver screen in default settings. Duplex is set as a default setting, but is
not selectable from the main tab in case the user wished to print in simplex.
No support for direct print.
The standard drivers include seven tabs: Basic,

Finishing, Paper Handling, Image Quality, Effect, Others
and Templates. Some commonly used features, such
as paper source and size, exit tray, orientation, color
mode and quantity are located on the basic tab, but
users must navigate to the finishing tab to access
functions such as duplexing and stapling. The finishing
tab can be made the default tab whenever the driver is
opened. Any programmed settings can be saved as a
Profile from any tab and made accessible on every tab
of the driver. Incompatible settings are either grayed
out or changed to correct settings with a dialog that
manual operation is necessary. In addition, the setting
changes are viewable in the print preview, helping to
eliminate any miscues prior to submitting the job to
print
12
The settings of each template on the Templates tab can

be changed and renamed for quick programming of
commonly run workflows. The Templates tab can also
be made the default tab whenever the driver is opened.
MOBILITY
Not Rated
The e-STUDIO4518A is Mopria-certified, supports Wi-Fi Direct and Google Cloud Print, along with an option for a wireless
connection.
Toshiba e-BRIDGE Print & Capture, a free download from the Google Play and iTunes app stores, delivers printing and
scanning functionality from various models of Android and iOS devices to compatible Toshiba e-STUDIO MFPs over a
shared WiFi network. The app offers automatic discovery of compatible printer/scanner models and can store devices
for future use. Alternatively, users can manually add printers via IP address or generate and print the QR code of the
e-STUDIO MFP for easy ongoing device detection.
e-BRIDGE Plus Apps include connectors for OneDrive for Business, SharePoint Online, and Exchange Online, Box, Google
Drive, Dropbox, and Google Cloud Print.
SECURITY 9.5
This device supports network authentication for users at the control panel as well as optional ID card authentication
Access control includes the ability to restrict color and direct printing, along with the ability to limit address book and USB
port access
Standard hard drive overwrite and encryption, though there is no support for digital user signatures
Increased job protection thanks to encrypted secure print, secure print, and secure scan to USB
Standard IP- and MAC-address filtering, as well as port disablement
13
SPECIFICATIONS 5.0
With the exception of below-average maximum storage and below-average maximum paper capacities, specifications for
the e-STUDIO4518A were largely competitive
The Duplex Single-Pass Feeder (DSPF) is offered as a separate configuration option, while other competitors in the same
print space offer the feeder as standard.
Standard NFC and searchable PDF
Extensive vertical-specific workflows with Elevate embedded platform is advantageous
SPEED 7.5
PRINT SPEED 7.0
Print speed was largely faster than the competition, especially when printing short-run jobs. Output times in both overnight
and daytime sleep modes were also much faster than the competitive averages.
Recovery Times (in Seconds)
21.00
Daytime Sleep
23.67
21.00
Overnight Sleep
53.00
0 10 20 30 40 50 60
Recovery time in seconds indicates the time it took to warm up, process the image and deliver a single-page test
document to the output tray. The unit was tested with the PCL driver.
14
First-Page Print Time From Ready Mode by File Type (in Seconds)
12.80
Word DOC
9.70
7.80
PowerPoint PPT
8.80
7.70
Acrobat PDF
8.30
0 2 4 6 8 10 12 14
First-print time indicates the time it took to process the image and deliver a single-page test document to the out-
put tray. The unit was tested using the PCL driver.
Single-Set Print Speed (in PPM)
Simplex (10 Page File) 34.40

30.30
Duplex (10 Page File) 30.70

24.90

16.30

11.30
0 5 10 15 20 25 30 35 40
Single-set speed is tested using Buyers Lab’s proprietary 3-page and 10-page testing documents. The unit was tested using
the PCL driver.
15
Job Stream Test
37.50
PCL
36.10
35.70
PostScript
36.20
34.5 35 35.5 36 36.5 37 37.5 38

BLI’s job stream includes Word documents, Outlook email messages, Excel spreadsheets, PowerPoint, HTML and
Acrobat PDF files, totaling 19 pages. This test simulates the type of traffic a typical device might experience in a
real-world, multi-user environment. All of the files are sent to the device as a group, at which time the stopwatch
begins; timing ends when the last page of the last file exits the device.
Average Print Speed (Multi-Set; in PPM)

39.70

38.40

32.60

19.10
0 5 10 15 20 25 30 35 40 45
Speed is tested using Buyers Lab’s proprietary 3-page and 10-page testing documents. Buyers Lab obtains the overall speed
by averaging the tested speed for each run length (1, 5, 10, and 20 sets). The unit was tested using the PCL driver.
16
Booklet Print Speed (in PPM)
30.40
PCL
44.60
0 5 10 15 20 25 30 35 40 45 50
Booklet print speed is tested by having the device print, fold, saddle-stitch and output 10 sets of a 16-page PDF file.
The unit was tested using the PCL driver.
SCAN SPEED 9.5
The unit’s scan speeds were among the fastest times in the group for every mode tested and color scan files were much
smaller than the competitive average when compressed.
Scan Speed (in IPM)
Full-Color Simplex 87.80

78.90
Full-Color Duplex 157.50

142.90
Black Simplex 87.10

73.20
Black Duplex 154.00

134.20
0 20 40 60 80 100 120 140 160 180

Testing is conducted with a 10-page file scanned in default mode at 300 dpi in PDF format.
17
SCAN FILE SIZE (IN KB)

Full-Color (Default Compression) 1,382.00 789.00
Full-Color (Best Compression) 65.00 133.00
Black (Default Compression) 42.00 57.00
Black (Best Compression) NA 37.00
Testing is conducted with single-page files scanned at 300 dpi in PDF format.
COPY SPEED 6.5
While copy speeds were generally competitive, first-copy times from the platen and document feeder, as well as output
times for short-run jobs are faster than the competition.
First-Copy Times (in Seconds)
4.20
Platen
5.71
5.37
Document Feeder
7.61
0 1 2 3 4 5 6 7 8
First-copy time is measured as the time it takes for a single copy to completely exit the device when a copy is made
from an original placed in the document feeder and on the platen.
18
Single-Set Copy Speed (in CPM)
Simplex (1:1, 10 Page File) 33.50

31.70
Duplex (1:2, 10 Page File) 26.90

23.60
Duplex (2:2, 10 Page File) 32.20

30.90
0 5 10 15 20 25 30 35 40
Single-set copy speed is tested using 3-page and 10-page mixed-color and black documents. Timing begins as the start
button is pressed, pages are scanned through the document feeder and timing ends when the last page of a single-set of the
document exits the device.
Average Copy Speed (in CPM)
39.20
Simplex (1:1, 10 Page File)
40.60
37.10
Duplex (1:2, 10 Page File)
37.70
40.40
Duplex (2:2, 10 Page File)
41.30
35 36 37 38 39 40 41 42
Copy speed is tested using 3-page and 10-page mixed-color and black documents. Buyers Lab obtains the overall speed by
averaging the tested speed for each run length (1, 5, 10, and 20 sets).
19
Booklet Copy Speed (in CPM)
29.70
Black
42.70
0 5 10 15 20 25 30 35 40 45
Booklet copy speed is tested by having the device copy, fold, saddle-stitch and output 10 sets of a 16-page document.
POWER CONSUMPTION Not Rated
PROJECTED ANNUAL ENERGY CONSUMPTION (IN KWH)
Total Annual Energy Consumed 300.4976

Competitive Average 185.7979
Pages Printed 414 total - 6 jobs of 69 pages each
Test Documents Used DOC, XLS, PPT, HTML, PDF, Outlook e-mail messages
Output Modes 50% simplex, 50% duplex
Calculations based on printing Buyers Lab’s job stream test suite over a four-hour period, with the machine set to go into its energy-save
and/or sleep modes at the shortest intervals possible. Total yearly energy consumption is calculated based on the total energy used during
a typical workday, plus overnight and weekend sleep energy. Total number of pages run is based on a Buyers Lab survey of average
monthly volumes by speed range.
20
ENVIRONMENTAL FEATURES
Specified capable of running recycled paper (30%/50%/100%

Yes/Yes/Yes
post-consumer content)
Instant/Quick Fusing Yes
Duplexing Yes
Toner-save mode Yes
RoHS compliant Yes
Toner cartridge recycling program for this product Yes
Ability to program features such as duplexing and auto shut-off
Yes
over entire fleet
What tool can be used to do this? Universal print driver
Eco-Label Certifications
ENERGY STAR Yes
ECMA-370/The Eco Declaration, Germany Blue Angel,
Other Japan Eco Mark, Nordic Swan Label, Taiwan Green
Mark, Thai Green Label, EPEAT Gold, WEEE Directive
INA: The vendor declined to provide this information

NA: Not applicable
21
SUPPORTING TEST DATA
Test Environment: This product was tested in Buyers Lab’s US test lab, in an environment monitored by two
Temp/RH chart recorders, which ensures that the typical office conditions are being maintained. All products lab
tested by Buyers Lab are powered by dedicated circuits.
Test Equipment: Buyers Lab’s dedicated test network in the US, consisting of Windows 2008 servers, Windows 7,
and 8 and 10 workstations, 10/100/1000BaseTX network switches and CAT5e/6 cabling.
Test Duration: Products are tested for two months, a portion of which consists of a durability test during which
the product is run at half of its manufacturer-rated maximum monthly volume, with 25 percent of the test
volume comprised of copy jobs and 75 percent comprised of print jobs. Buyers Lab’s daily test usage is designed
to replicate real-world use over an eight-hour workday, and as such includes a mix of various-size documents,
simplex and duplex modes, and a mix of short, moderate and long run lengths, and on/off cycles, throughout
the day. The durability evaluation also includes testing of the document feeder/scanner in simplex and duplex
modes for an additional 10 percent of the monthly maximum volume, evenly divided over the course of the test.
Tested Configuration: Toshiba e-STUDIO4518A base unit, plus Envelope Feeder (MY-1049), Bridge Unit (KN-
5005), Hole Punch (MJ-6105N), Dual Scan Document Feeder (MR-4000), Booklet Finisher (MJ-1110), Card Reader
Holder (GR-1320), Interface USB Hub Kit (GR-1310), Wireless LAN/Bluetooth (GN-4020), and Embedded OCR En-
abler (GS-1080).
Competitive Average Model Group: Buyers Lab defines competitive models as comparably equipped
models, that support the same maximum paper size as the tested model, in the same speed range (+/- 5ppm),
with a similar duty cycle and target market. Tested speed performance is compared to competitive devices in
this speed range tested to date. For all other sections that have data analysis, comparisons are made against
competitive devices in this speed range.
Test Procedures: Buyers Lab’s lab testing includes both Buyers Lab proprietary and industry-standard test
procedures and documents. The reliability test is conducted using Georgia Pacific and Boise paper in the US,
and UPM, Data Copy and Mondi paper in the UK. In both labs, 30 percent of the paper is recycled. The media
used for image quality testing is Georgia Pacific Printing Paper (24 lb., 96 brightness) in the US and UPM Future
ImageTech 100 gsm in the UK.
Note: This report is based on Buyers Lab testing one representative test sample at a specific point in time.
Buyers Lab is not responsible for differences in performance that may be the result of lot-to-lot variation,
changes in production and machine modifications implemented by the manufacturer, service issues or any
other reason beyond Buyers Lab’s control. Test unit serial #: CZGH10704
About Keypoint Intelligence - Buyers Lab: Keypoint Intelligence is a one-stop shop for the digital imaging
industry. With our unparalleled tools and unmatched depth of knowledge, we cut through the noise of data to
offer clients the unbiased insights and responsive tools they need in those mission-critical moments that define
their products and empower their sales.
For over 50 years, Buyers Lab has been the global document imaging industry’s resource for unbiased and
reliable information, test data, and competitive selling tools. What started out as a consumer-based publication
about office equipment has become an all-encompassing industry resource. Buyers Lab evolves in tandem with
the ever-changing landscape of document imaging solutions, constantly updating our methods, expanding our
offerings, and tracking cutting-edge developments.
22
KEYPOINT INTELLIGENCE - BUYERS LAB • NORTH AMERICA • EUROPE • ASIA
Gerry Stoia, CEO Joe Tischner

Wide Format & Cut Sheet Production Analyst
Deanna Flanick, CRO Joe.Tischner@keypointintelligence.com
Patrick Albus, CFO EUROPEAN ANALYSTS
Priya Gohil
Randy Dazo Senior Editor
Group Director, Office Technology & Services Priya.Gohil@keypointintelligence.com
Randy.Dazo@keypointintelligence.com
Samantha Phillips
Jamie Bsales Editor
Director, Software Analysis Samantha.Phillips@keypointintelligence.com
Jamie.Bsales@keypointintelligence.com
Simon Plumtree
George Mikolay Senior Editor
Associate Director, Copiers/Production Simon.Plumtree@keypointintelligence.com
George.Mikolay@keypointintelligence.com
Andrew Unsworth
Marlene Orr Editor, Software Evaluation
Director, Printer & MFP Analysis Andrew.Unsworth@keypointintelligence.com
Marlene.Orr@keypointintelligence.com
Carl Schell LABORATORY

Managing Editor
Carl.Schell@keypointintelligence.com Pete Emory
Director, U.S./Asia Research & Lab Services
U.S. ANALYSTS
David Sweetnam
Kris Alvarez Director, EMEA/Asia Research & Lab Services
Editor
Kris.Alvarez@keypointintelligence.com
COMMERCIAL
Lee Davis
Editor, Scanner/Software Evaluation Mike Fergus
Lee.Davis@keypointintelligence.com Vice President of Marketing & Product Development
Kaitlin Shaw Gerry O’Rourke

Editor, Printer & MFP Evaluation International Commercial Director
Kaitlin.Shaw@keypointintelligence.com
23
Awarded to
Toshiba America Business Solutions, Inc.

for the performance of the
in Buyers Lab’s in-house durability test
January 2019
Gerry Stoia, CEO Date
This is to certify that when subjected to a 150,000-impression Buyers Lab durability test,
the Toshiba e-STUDIO4518A proved to be a highly reliable product.
BUYERS LABORATORY
The Leading Independent Office Products Test Lab and Business Consumer Advocate
North America • Europe • Asia • Keypointintelligence.com
©2019
©2016 Buyers KeypointLLC.
Laboratory Intelligence.
DuplicationReproduced with permission.
without permission is prohibited.

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Lab Test Report

A Comprehensive Keypoint Intelligence Laboratory Evaluation

Robust security features help protect confidential data

Print Around functionality mitigates potential bottlenecking of jobs held in queue

Faster-than-average short-run job speeds in print and copy modes

Faster-than-average scan speeds in all modes tested

Fast speeds when copying short- and long-run duplexed jobs

Faster-than-average first-copy times from the document feeder and platen

Characters and lines lack boldness overall

Below-average maximum paper capacity

Higher-than-average price when configured comparatively against competitors

No direct print support

No support for digital signature for job tracking

Impressions Printed 150,000

Scanned Pages 15,000

Toshiba e-BRIDGE Re-Rite 8 is a capture e-BRIDGE Plus for Green Information

IMAGE QUALITY 7.0

Print Mode Copy Mode

Text Good Good

Line Art Good Good

Halftone Pattern Very Good Good

Halftone Range Excellent Good

Solids Good Very Good

PRINT QUALITY 7.5

Fully-formed text without breakup, but density of characters appear light

Very smooth halftone pattern with no banding evident

Distinct separation between all halftone levels

Solids displayed average boldness with some mottling visible

Tested Model Competitive Average

Black 1.31 1.38

VISIBLE HALFTONE RANGE

COPY QUALITY 5.5

While text is bold, characters are jagged

Distinct separation through most halftone levels

Original Tested Model Competitive Average

INA 1.48 1.39

VISIBLE HALFTONE RANGE

One-to-one cloning for device settings is supported

Dynamic, step-by-step instructions on control panel display for clearing misfeeds.

The process for replacing toner and waste toner con-

CONSUMABLE RATED YIELDS

USER- REPLACEABLE Competitive Average Tested Model

Black Toner 43,900.00 43,146.67

Black Developer 150,000.00 346,000.00

Black Photoconductor 150,000.00 262,185.19

Toshiba’s new optional embedded panel UI, Elevate, simplifies

In addition to one email address, the Simple Scan menu includes

WORKSTATION EXPERIENCE 7.5

No support for direct print.

The standard drivers include seven tabs: Basic,

The settings of each template on the Templates tab can

Standard IP- and MAC-address filtering, as well as port disablement

Standard NFC and searchable PDF

Extensive vertical-specific workflows with Elevate embedded platform is advantageous

PRINT SPEED 7.0

Recovery Times (in Seconds)

Single-Set Print Speed (in PPM)

Simplex (10 Page File) 34.40

Duplex (10 Page File) 30.70

Simplex (3 Page File) 20.30

Duplex (3 Page File) 16.80

Job Stream Test

34.5 35 35.5 36 36.5 37 37.5 38