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  • 04 September 2019

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    ahmad syukri
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    A daily monitoring report from September 4, 2019 tracked the number of open and closed tickets as well as remaining tickets for Datin, non-Datin, and WiFi ID services. For Datin tickets, there were 14 open, 3 closed, and 11 remaining, with an achievement rate of 21.4%. For WiFi IDs, there were 15 open, 12 closed, and 3 remaining, with the highest achievement rate of 80%. The total number of tickets was 38 with 20 closed and 18 remaining, resulting in an overall achievement rate of 52.6%.

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    04 SEPTEMBER 2019.xlsx

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    A daily monitoring report from September 4, 2019 tracked the number of open and closed tickets as well as remaining tickets for Datin, non-Datin, and WiFi ID services. For Datin tickets, there were 14 open, 3 closed, and 11 remaining, with an achievement rate of 21.4%. For WiFi IDs, there were 15 open, 12 closed, and 3 remaining, with the highest achievement rate of 80%. The total number of tickets was 38 with 20 closed and 18 remaining, resulting in an overall achievement rate of 52.6%.

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    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    3 views2 pages

    04 September 2019

    Uploaded by

    ahmad syukri
    A daily monitoring report from September 4, 2019 tracked the number of open and closed tickets as well as remaining tickets for Datin, non-Datin, and WiFi ID services. For Datin tickets, there were 14 open, 3 closed, and 11 remaining, with an achievement rate of 21.4%. For WiFi IDs, there were 15 open, 12 closed, and 3 remaining, with the highest achievement rate of 80%. The total number of tickets was 38 with 20 closed and 18 remaining, resulting in an overall achievement rate of 52.6%.

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    © All Rights Reserved
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    of 2

    MONITORING HARIAN TIKET DATIN , NON DATIN DAN WIFI ID 04 SEPTEMBER 2019

    LAYANAN TIKET OPEN TIKET CLOSE SISA ACH (%)


    DATIN 14 3 11 21.4
    INTERNET 5 2 3 40.0
    WITEL
    JAMBI IPTV 0 0 0 0.0
    VOICE 4 3 1 75.0
    WIFI ID 15 12 3 80.0
    TOTAL 38 20 18 52.6
    tiket datin imbas gamas non datin gamas dan ktr tutup dan wifi ktr tutup

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