Ramana

Ph No: 630-373-6285

E-mail: vgramana@gmail.com

Current Laction: Plano, TEXAS.

PROFESSIONAL SUMMARY

11 + years of experience in the IT Industry with strong experience in System Analysis,

Design, Development, Testing and Trouble shooting in many of platforms and
challenging environments.

Around 11 years’ Experience in SIEBEL CRM Applications – Full Life Cycle

Implementation of (SDLC) Siebel 8.2.2.2, 8.1.1.7, Siebel 8.0/
7.8.2/7.7.2/7.5.3/7.5.2/7.0.4.

Expertise in Siebel Configuration, Workflows, EAI and eScript.

Implemented Siebel Public Sector, Siebel eCommunications, Siebel Call Center,

Siebel Sales, Siebel ePharma and Siebel Financial Services.

Strong Experience in working on Technical aspects of Order Management, Pricing

and Product configuration in Siebel eCommunication Application

Strong Experience in working with Campaign and List Management in Siebel

eCommunication Application

Worked on Open UI requirements.

Strong Experience in working with Public Sector Case management, Communication

and email System in Siebel Application

Strong Experience in working on Claims, Payments and Policies configuration in

Siebel Financial Application.

Hands on Experience in Siebel Loyalty module in Telecom Domain

Performed other Siebel administration tasks such as incremental or full SRF compile,
repository migration, migrate SRF to different Siebel environments, setting up
Siebel Users, responsibilities, positions, State Models, Audit Trails and LOV.
Excellent experience on Assignment Manager

Extensively worked on Siebel Configuration, eScripting, Siebel EAI using Integration

Objects, Business Services, VBC’s and EBC.

Worked extensively on Workflows, Business Components, Integration Objects,

Configuration, eScripting(Browser, Server and Business Services),Smart Script and
EAI.

Excellent worked on migration of legacy data into Siebel using EIM server task

Extensively worked on Informatica Powercenter Designer Components -Source

Analyzer, Warehouse Designer, Mapping Designer, Transformation Developer,
Workflow Manager and Workflow Monitor.

Worked on Actuate eReport Designer professional for developing Reports using

Siebel data

Project execution responsibilities include right from gathering requirements from

Business leads, Technical design review sessions, Development and Testing.

Expertise on Account, Opportunities, Campaigns, Contact, Order, Quote, Marketing

Events and Agreement management.

Extensively worked on different Support

environments like Production and Test environments to solve the issues

Extensively worked on Performance related issues in Siebel Application.

Excellent experience on migration of SFDC(Sales Force Dot com) data

Excellent knowledge and experience in PL/SQL,SQL server

TECHNICAL SKILLS

CRM :Siebel Public Sector 8.2.2.2, Siebel Call Center 8.1, Siebel Call Center
8.0,Siebel eCommunications7.7, Siebel 7.5.2 Call Center , Application, Siebel
ePharma Siebel Insurance 7.8.2, Siebel finance 7.5.2 , Siebel 7.0.4, Siebel 7.0.3

Scripts : eScript, VBSCript

Report Tool : Actuate eReport Designer Professional

ETL Tool : Informatica Power Center

Languages : C, C++, Java, Visual Basic, SQL and PL/SQL

Operating System : UNIX, Windows NT and Windows XP

Database : Oracle 8i/9i, MS SQL Server and MS-Access

Web : JavaScript, JQuery, HTML and XML

DB Tools : SQL Loader, Toad and Erwin.

PROFESSIONAL EXPERIENCE

Consistently received outstanding performance evaluations in all positions held.

Strengths include excellent organizational, time management, leadership,
interpersonal and problem solving skills.

Requirement gathering, GAP analysis, BRD documentation, Project Estimation.

Co-responsible for providing phase wise solution approach, prepare effort and
resource estimation for the phased releases.

Co-Responsible for delivery of solution approach, POC’s, analysis and design.

Co-Responsible for deliverables of the project. Responsible for all deliverables from
offshore. Act as one of the primary point of contact for offshore.

Actively participating in recruiting and mentoring new members

Co-Ordinating with Test Leads Group and responsible for testing process.

Playing key communication role, which is accountable for accurate and timely status
reporting to executive steering committee

With best practices of Project Management to ensure that tasks are successfully
delivered meeting plans for scope, time and cost

Establishing process controls within project and mapping risks to controls, linked
plans to specific, measurable and realistic metrics and performance indicators that
were used in executive reporting package.

Educational Qualifications
M.Sc (Computer Science), Kakatiya University, India.

References

References are provided upon request.