Professional Documents
Culture Documents
net/publication/225083802
CITATIONS READS
11,830 144,754
3 authors:
Leonard L Berry
Texas A&M University
147 PUBLICATIONS 66,538 CITATIONS
SEE PROFILE
Some of the authors of this publication are also working on these related projects:
All content following this page was uploaded by Valarie A. Zeithaml on 29 September 2014.