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  • Glenn Kelly: Experience

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    Glenn Edward
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    Glenn Kelly has over 9 years of experience in customer service roles, including 6 years at McDonald's Canada where he worked his way up to management. He is currently a call center agent for OTC Systems LTD, handling objections to promote car dealership sales. Kelly has some post-secondary education from Fanshawe College in business and tourism programs. In his free time, he volunteers with Special Olympics.

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    Resume

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    Glenn Kelly has over 9 years of experience in customer service roles, including 6 years at McDonald's Canada where he worked his way up to management. He is currently a call center agent for OTC Systems LTD, handling objections to promote car dealership sales. Kelly has some post-secondary education from Fanshawe College in business and tourism programs. In his free time, he volunteers with Special Olympics.

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    © All Rights Reserved
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    5 views1 page

    Glenn Kelly: Experience

    Uploaded by

    Glenn Edward
    Glenn Kelly has over 9 years of experience in customer service roles, including 6 years at McDonald's Canada where he worked his way up to management. He is currently a call center agent for OTC Systems LTD, handling objections to promote car dealership sales. Kelly has some post-secondary education from Fanshawe College in business and tourism programs. In his free time, he volunteers with Special Olympics.

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    of 1

    GLENN KELLY

    519-324-6433
    glennjamin.edwards@gmail.com

    Experience
    McDonald’s Canada (2006-2015)

    Customer Service

     Demonstrated a professional and friendly behaviour when serving customers on a daily


    basis.
     Capable of multitasking and doing different tasks at once.

    Management (2013 – 2015)

     Supervised kitchen staff and handled operations during the midnight hours.
     Worked with computers on a daily basis, used Microsoft Excel.

    OTC Systems LTD (March 2017 – Present)

    Call Center Agent

     Handled objections on a regular basis using a friendly engaging tone to promote car
    dealership sales to customers.

    Education
    Leamington District Secondary School

     Graduated 2008

    Fanshawe College (2015-2017)

     Finished classes in both business and travel and tourism programs. Did not Graduate.

    Awards and Acknowledgements


    Volunteer for Special Olympics (2011 and 2012) – assisted with leading groups to events.

    Linked In
    https://www.linkedin.com/in/glenn-kelly-88b7b2a7/

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