Professional Documents
Culture Documents
BSPA- 2C
1. How different is online marketing than the traditional marketing? Compare selling
to a virtual buyer with a physical buyer. In what aspects are they similar or
different?
4. What does the online store offer that the “brick and mortar” store cannot? What
does “brick and mortar” store offer that virtual store cannot?
Online store enables the customer to browse the firm's range of products and
services, view photos or images of the products, along with information about the
product specifications, features and prices. Online customers must have access to
the Internet and a valid method of payment in order to complete a transaction, such
as a credit card, an Interac-enabled debit card while in “brick and mortar” they must
go with business that offers products and services to its customers face-to-face that
as of now is hassle because there are times that we do things that is more important
to this. In the other hand, “brick and mortar” offer the ability to speak directly to a
sales representative and get further information and advice about products or
services unlike to virtual store because it is form of interactive media/electronic
marketing that allows customers to view and order merchandise on their computer
screens. In addition, “brick and mortar” much faster and easier to return a defective
or unwanted product in-store rather than shipping back to an online retailer.
5. Will the online site ever completely replace the “brick and mortar” store? Why or
why not?
For my own perspective, no because as of now “brick and mortar’ exist and it
brought good offer rather than to other online. In relation to this consumers still
cannot resist the social experiences and certain advantages that brick-and-mortar is
able to provide. It plays big role in our lives because we can assure that brick-and-
mortar stores have is the ability for consumers to inspect products before buying
them which is good for us. They can replace the item right then and there, with no
shipping costs, no deadline stress, and certainly no waiting that mostly consumers
want.