July 11, 2018

Dear Validator,

The researcher is currently working on his doctoral dissertation which aims to determine the
Relationship of Hotel Ethical Climate on Employees Job Satisfaction and Commitment. Your
validation will provide assurance that this instrument/ questionnaire measures the content area it
is expected to measure.

Using the Content Validity Ratio (CVR) by Lawshe, I believe that one way of achieving content
validity involves you as one of my validators who will consider the importance of individual items
within this instrument.

Please help me assess the items in my questionnaire by using the following ratings and descriptors:

1- Essential
2- Useful but not Essential
3- Not Essential

Attached is the statement of the problem of my study for your reference.

Your valuable validation to each items will be very helpful in this research and the information
retrieved will be used for research purposes only.

Thank you very much!

Respectfully yours,

ISMAEL A. HAGUISAN III

Dissertation Writer

Noted by:

CARMEN C. MENES, PhD

Dissertation Writer’s Adviser
 Survey Questionnaire

I. Respondent’s Profile

Name (optional):_______________________________ Sex: Male_____ Female _____

Age: ____ Length of Service:___

Dear Respondents,

Please read the following and put a check on the numerical equivalent of your response with the
statements listed below. Your valuable answers will be very helpful in this research and the
information retrieved will be used for research purposes only. All data and responses collected will
be treated with utmost confidentiality. Thank you.

Part II- Instrument for Hotel Ethical Climate

Number Code Verbal Interpretation

7 Extremely Ethical
6 Ethical
5 Slightly Ethical
4 Undecided
3 Slightly Unethical
2 Unethical
1 Extremely Unethical

Item Indicate how you perceived based on the following 1 2 3

No. factors.
Essential Useful but not Not
Essential Essential

Factor 1 : Social Responsibility

1.1 The effect of decisions on the customer and the public

are among the main concern in this hotel

1.2 Efficient solutions to problems and conflicts are

always sought here.

1.3 What is best for each employee is the main focus in

this hotel.

1.4 Hotel employees have a strong sense of responsibility

to the outside community.
1.5 It is expected that each employee is cared for when
making decisions here.

1.6 Hotel employees are actively concerned about the

customer’s and the public’s interest.

Factor 2: Rules and Professional Codes

2.1 The most efficient way is always the right way, in this
hotel.

2.2 In this hotel, employees are expected to strictly follow

legal and professional standards.

2.3 Successful hotel employees go by the stated policy.

2.4 Every employee is expected to stick by hotel rules and

procedures.

2.5 Employees are anticipated to cooperate in complying

the hotel business statutory requirements

2.6 Employees take part in complying the hotel business

regulatory requirements

Factor 3: Personal Morality

3.1 In this hotel, employees are expected to follow their

own personal moral beliefs

3.2 The most important consideration in this company is

each person’s sense of right or wrong

3.3 Each employee is assumed to be honest at all times

3.4 Hotel employees are likely to always act with integrity

and virtue.

3.5 In this hotel, a respect for the rights of others is a

primary concern.

3.6 Hotel employees are normal to seek just, fair and

morale resolutions in their decision.
Part II- Instrument for Job Satisfaction

Number Code Verbal Interpretation

7 Extremely Satisfied
6 Satisfied
5 Slightly Satisfied
4 Undecided
3 Slightly Unsatisfied
2 Unsatisfied
1 Extremely Unsatisfied

Item Please indicate your satisfaction in the following aspects of 1 2 3

No your job in this hotel.
Essential Useful Not
but not Essential
Essential

1 Advancement opportunities

2 Direct supervisor

3 Level of pay on your compensation

4 Statutory benefits received (Government mandated benefits)

4 Interactions with your co-employees

5 Types of tasks you have to do on a daily basis.

6 Amount of information and instruction received from top

management on what's going on

7 Types of training received

8 Reward systems in place

9 The way your performance is evaluated

10 The tools/materials/ machines you receive to do your job

11 The financial benefits from this hotel (retirement plan, and

the like)

12 Conduciveness of the workplace

 Thank you very much

Name and Signature of the Validator: ______________________________________________

Statement of the Problem

This study examines the relationship of ethical climate on job satisfaction, organizational

commitment, and employee turnover intention in selected standard class hotels in the central

Philippines. Specifically, the study sought to answer the following questions:

1. What is the ethical climate of the selected standard class hotels as perceived by their

employees when they will be grouped according to age, sex, length of service, and when

taken collectively?

2. What is the perceived level of job satisfaction of employees of selected standard class

hotels when they will be grouped according to age, sex, length of service, and when taken

collectively?

3. What is the perceived level of organizational commitment of employees of selected

standard class hotels when they will be grouped according to age, sex, length of service,

and when taken collectively?

4. Is there a significant relationship between (a) perceived hotel ethical climate and

employee job satisfaction, (b) perceived ethical climate and organizational commitment,

and (c) employee job satisfaction and organizational commitment?