GALICIA, ANGELICA B.

August 22, 2019

SPEECH F 8:00-11:00 AM

1. What is communication?

Communication implies a sender, a channel, a message, receiver, a

relationship between sender and receiver, a context in which communication
occurs and a range of things to which “messages” refer. Sometimes, but not
always, there is an intention, or purpose to communicate or to receive.
Communication can be any or all of the ff: an action on others, an interaction
with others and a reaction to others.

Source: Stewart L. Tubbs and Sylvia Moss. Human Communication 4th Edition.
McGraw-Hill. INC (1991, 1987, 1983, 190, 1977, 1974) pg. 5

2. Is communication important in our daily lives? Why or Why not?

YES, without it, I don’t think that humankind would even survive to this
date. It would be impossible to carry on with our daily activities. It would only
lead us to nothing but misunderstandings.

3. Elements/ Components of Communication

1. Sender/Receiver – who is trying to transmit a message

2. Messages – the message that the sender transmits it may be verbal or
non-verbal and intentional or unintentional.
3. Channels – if you are talking on the telephone, the channels that transmit
the communicative stimuli are the telephone wires.
4. Interference – or noise, that is anything that distorts the information
transmitted to the receiver or distract him/her from receiving it.
5. Receiver/Sender – the one who receives the message being transmitted.
6. Feedback – the return to you a behavior you have generated.

Source: Stewart L. Tubbs and Sylvia Moss. Human Communication 4th Edition.
McGraw-Hill. INC (1991, 1987, 1983, 190, 1977, 1974) pg. 5-18

4. Discuss the Process of Communication

A sender is the party that sends a

message. The message, which is the
information will be encoded meaning
transforming her thoughts of the
information to be conveyed into a form
that can be sent, such as words.

A channel of communication must also be selected, which is the manner in

which the message is sent. Channels of communication include speaking,
writing, video transmission, audio transmission, electronic transmission
through
 emails, text messages and faxes and even nonverbal communication, such as
body language to be received.

The receiver must be able to decode the message, which means mentally
processing the message into understanding.

Sometimes, a receiver will give the sender feedback, which is a message sent
by the receiver back to the sender.

Source: Harper, Douglas. “What is the Communication Process?”. Study.com.

Retrieved 2018-08-18

5. What are the purpose and functions of communication?

A. PURPOSE OF COMMUNICATION
1. Flow of Information
The relevant information must flow continuously from top to bottom
and vice versa. The staff at all levels must be kept informed about the
organizational objectives and other developments taking place in the
organization. A care should be taken that no one should be
misinformed. The information should reach the incumbent in the
language he or she can understand better. The use of difficult words
should be avoided. The right information should reach the right person,
at right time through the right person.
2. Coordination
It is through communication the efforts of all the staff working in the
organization can be coordinated for the accomplishment of the
organizational goals. The coordination of all personnel’s and their
efforts is the essence of management which can be attained through
effective communication.
3. Learning Management Skills
The communication facilitates flow of information, ideas, beliefs,
perception, advice, opinion, orders and instructions etc. both ways
which enable the managers and other supervisory staff to learn
managerial skills through experience of others. The experience of the
sender of the message gets reflected in it which the person at the
receiving end can learn by analyzing and understanding it.
4. Preparing People to Accept Change:
The proper and effective communication is an important tool in the
hands of management of any organization to bring about overall
change in the organizational policies, procedures and work style and
make the staff to accept and respond positively.
 5.Developing Good Human Relations
Managers and workers and other staff exchange their ideas, thoughts
and perceptions with each other through communication. This helps
them to understand each other better. They realize the difficulties
faced by their colleagues at the workplace. This leads to promotion of
good human relations in the organization.

6. Ideas of Subordinates Encouraged

The communication facilitates inviting and encouraging the ideas from

subordinates on certain occasions on any task. This will develop
creative thinking. Honoring subordinates’ ideas will further motivate
them for hard work and a sense of belonging to the organization will be
developed. It will provide them with the encouragement to share
information with their superiors without hesitation. The managers must
know the ideas, thoughts, comments, reactions and attitudes of their
subordinates and subordinates should know the same from the lowest
level staff of their respective department.

B. FUNCTIONS OF COMMUNICATION

1. Control
When employees communicate any job-related grievance to their immediate
boss, follow their job description, or comply with company policies,
communication is performing a control function.

2. Motivation
Communication fosters motivation by clarifying to employees what they must
do, how well they are doing it, and how they can improve if performance is
subpar. The formation of specific goals, feedback on progress toward the
goals, and reward for desired behavior all stimulate motivation and require
communication.

3. Emotional Expression
Communication is a fundamental mechanism by which members of group
shows their satisfaction and frustrations. Communication, therefore, provides
for the emotional expression of feelings and fulfillment of social needs.

4. Information
Communication provides the information individuals and groups need to
make decisions by transmitting the data needed to identify and evaluate
choices. Thus communication helps to facilitate decision making.

6. Differentiate the types, levels and rules of communication

A. TYPES OF COMMUNICATION
Intrapersonal Communication is when we talk to ourselves to develop
our thoughts and ideas while interpersonal communication is when people
talk to each other. Small group communication happens when a number of
people are involved while public communication if for public speeches that is
delivered in front of audiences. Lastly, mediated communication usually
involves technology.

B. LEVELS OF COMMUNICATION

Intrapersonal communication is communication in which there is one person

while interpersonal communication, two people on inside a small group of
people in a less formal environment.

In small group communication there is at least three individuals and can

range up to what some social scientist cap at about a dozen. There is no fixed
number. On the other hand, public communication is where one or more
speakers address a group or audience. Lastly, mediated communication
involved the use of technology or tools that have limitations in and of
themselves.

Source: Mason Carpenter, Talya Bauer, and Berrin Erdogan. 12.3 Different Types of
Communication. Principles of Management, v. 1.0 ©2015 Flat World Education, Inc.
http://catalog.flatworldknowledge.com/bookhub/5?e=carpenter-ch12_s03