There is probably no personal care during use, and that are rarely mentioned (and are most valued category that is more competitive than by consumers), are: cleansing, fragrance, viscosity and foaming. shampoos.With this in mind,formulators of Cleansing: Cleansing is taken for granted by consumers. shampoos are asked by marketing to develop In fact, while marketing people may be concerned that the products to both appeal to consumers and shampoo being developed by R&D cleans adequately, in reality perform (whatever “perform” means). all shampoos contain several times the amount of surfactant Ken Klein is president of Cosmetech needed to clean even the most soiled hair! It would be almost Laboratories in Performance impossible to make a shampoo using today’s anionic surfactants Fairfield, NJ and has more than 32 years Speaking about performance,I scanned that didn’t clean the hair. of experience in the the shampoo products available on www. Fragrance: Fragrance is one of the most important reasons cosmetic industry. He was an adjunct drugstore.com and quickly was able to a person buys a shampoo. Have you ever seen a shampoo that professor at Fairleigh come with a list of claims (see sidebar). I was fragrance-free? I think not! Dickinson University and is an instructor stopped looking at the claims after review- Viscosity: To a purchaser, a shampoo that is thick implies it for the Society of ing the labels of approximately 25 sham- must be “rich” (whatever that means) and will certainly perform. Cosmetic Chemists, poos of the more than 300 they sell! It is silly, but who am I to argue with consumers? where he teaches courses in cosmetic We have come to expect these outra- Foaming: The consumer, standing in the shower with eyes formulation, sunscreens closed and wet hair, applies the shampoo, rubs, feels the foam/ geous claims, as have consumers. A con- and emulsions. He holds degrees in sumer may indeed purchase the shampoo lather and quickly makes a judgment as to the performance of chemistry from CCNY based on one or more of these claims, but the shampoo. If it does not provide a copious, lubricious, dense and Long Island University. He is also the four attributes that come into play only foam quickly (that also smells pleasant) the consumer will have a an Advisory Board rather negative impression of the shampoo that will be difficult to member for Cosmetics overcome even if it does a great job in providing hair conditioning. & Toiletries magazine. Shampoo Label Claims Found Let’s spend a few minutes talking about foam evaluation. in a Quick Search of Drugstore. Com Foam Evaluation Without question the best method to evaluate the foaming Volumizer ability of the shampoo is consumer testing, most often done in a Thickens salon setup. However, it is costly and very time consuming. Just 100% vegan imagine, you have just finished preparing a shampoo formulation DEA free using a new conditioning polymer and you have to wait several Sulfate free days (at best) before you will know if it negatively affects the Mild foam attributes.This is an intolerable situation. Purifies Foam evaluation has been going on for many years. Following Balances is a brief description of the most popular methods employed by Conditions chemists. In each of these methods the temperature of the water pH balanced and water hardness may be varied.Additionally,a synthetic sebum Maximizes bounce may be added to simulate the presence of “soil,” i.e., dirty hair. 50% organic ingredients Ross Miles: This method is the oldest standardized method, Shiny hair dating back to 1941. A dilute solution is dropped from a fixed Detangles height into a pool of the same dilute solution and the foam vol- Healthy hair ume is measured.This test produces an airy foam that in no way Softer hair approximates foam produced in actual use by the consumer. Hydrating These days it is only used by suppliers of surfactants. It doesn’t Ultra-hydrating give an accurate reading on foam volume, foam density or foam Clarifies and absolves impurities longevity. In my opinion, it shouldn’t be used by anyone. Rejuvenates Cylinder shake: Also developed in 1941 (Stiepel),the cylinder Adds vibrancy shake method is, by far, the most widely used foam evaluation Provides weightless moistur- test method. izing “If it [the shampoo] does not provide a copious, lubricious, dense foam quickly (that also smells pleasant) the consumer will have a rather negative impression of it that will be difficult to overcome even if it does a great job in providing hair conditioning.”
A fixed amount of dilute shampoo is poured into a graduated cylinder.