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Ways of managing knowledge in the organization are very important for survival in today’s

competitive environment, and in that the concept of knowledge management is created. The
term knowledge management is still vague, as revealed in the literature (Tiago, Couto, Tiago,
& Vieira, 2007). Different researches have interpreted knowledge management differently as
shown in Table I. According to Beckman (1999), definitions of knowledge management are
very subjective. He further went on to relate knowledge management to experience.

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