Professional Documents
Culture Documents
p/n: 164700802
Revision A00
January 13, 2010
NOTICE OF PROPRIETARY INFORMATION
The equipment discussed herein is capable of causing great harm to life, limb, and/or prop-
erty. Installation, maintenance, and/or repair of the equipment referenced herein must be
performed by Eaton Corporation duly authorized and trained, certified personnel.
Notwithstanding the foregoing, Eaton Corporation assumes NO responsibility for any dam-
age or injury to any persons or property which may be caused to any extent by reliance on
the information provided herein except to the extent such damage or injury results solely and
directly from the willful negligence of Eaton Corporation, its agents, or employees.
Additionally, Eaton Corporation shall not be liable for any indirect, special incidental, or conse-
quential damages, such as, but not limited to, loss of anticipated profits, good will, or other
economic loss in connection with or arising out of the existence of, the furnishing of, or the
use of the information provided for in this agreement, whether or not the possibility of dam-
age was disclosed to or could have been reasonably foreseen by Eaton Corporation.
Periodically, changes are made to the contents herein. Please contact Eaton Corporation or
your original source for any modification, updates, or new additions. Due to the possibility of
such changes, RELIABILITY ON THE CONTENTS HEREIN IS AT RECIPIENT’S/USER’S OWN
RISK.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form
or by any means, electronic, mechanical, photocopying, or otherwise, without the prior written per-
mission of the publisher, UPS Service Documentation Department, Eaton Corporation.
Eaton Corporation, UPS Service Documentation, 3401 Spring Forest Road, Raleigh, North Carolina
27616. e-mail: E-ESSDocumentation@Eaton.com
Eaton 9155 / 9355 8−15 kVA UPS
System Preventive
Maintenance Procedure
1.1 Preventive Maintenance Procedure Purpose
The preventive maintenance (PM) process is an important component in the
overall service level that we provide to our customers. Not only does it improve
our customer’s confidence in the equipment, it also allows the service
organization several opportunities to provide an increased level of support to our
customers.
The primary goal of the PM process is to reduce emergency calls by:
• Identifying potential problems with the UPS and battery.
• Ensuring a clean environment and proper airflow through the unit.
• Addressing known issues through the implementation of FSBs.
• Addressing previously identified site issues in a less stressful setting.
• Establishing an up-to-date operating status and historical reference data.
The site visit with the customer is as important as the mechanical and technical
aspects of the PM. Building a strong relationship with your customer is important
for the success of the service business.
• Take the time to discuss any issues that are identified in the alarm history.
• Review the number of times the unit has protected the load or operated on
battery.
• Discuss any potential changes or upgrades that could be beneficial to the
customer, and allow them to see that Eaton is concerned for the site power
quality and is there to help them.
Establishing a positive tone during the PM helps to build a strong relationship
with the customer. After all, customer loyalty is the single most valuable asset of
a service organization.
After the PM is complete, attach the downloaded files and complete notes to the
ticket/FAR upload. This practice ensures that there is an accessible record for
reference by technical support and other service personnel. The site history will
be reviewed by the next technician to the site, enabling Eaton representatives to
make better decisions about what the customer needs.
1.3 PM Procedure
Eaton 9155/9355 8-15 kVA System Preventive Maintenance Procedure.
• Does the alarm correlate to the load? If yes, what kind of equipment is the
UPS supplying?
• Has load been added to the UPS since installation?
– If load has been added, were there any problems? If yes,
explain on the PM forms.
• Does the UPS supply any motor loads? What kind?
• Review unit configuration and options with the customer.
• Explain how E-Notify works (EMP must be installed for proper operation).
NOTICE
Note:notice
WARNING
• Check all fans, including rear fan for proper operation when the
unit is restarted.
1.4 Battery PM
Perform the following battery PM procedures on all internal and external
batteries.
1. Inform the customer that battery alarms may occur while performing
the battery PM.
2. Establish work area and safety barriers. Record ambient
temperature:________.
3. Don personal protective equipment.
4. Verify that the UPS is in Normal mode.
5. Measure and record the total battery string voltage for each string.
6. Begin battery PM with the internal battery of the UPS.
Note: Whenever two or more strings of batteries are available, take one string
only offline and test at a time.
7. Open the individual battery string breaker.
8. Verify the breaker is open using a DVM.
9. Acknowledge alarms at the UPS to silence the horn and verify the
alarms are correct.
10. Remove any panels or doors blocking access to the battery trays.
11. Label anderson connectors before disconnecting.
NOTICE
Note:
b. Load test each jar utilizing the L-641 Load Bank on the 50 amp
setting for 10 seconds (record reading; bad if below 11 vdc) -
NOTE - LDI is not necessary when this portion is combined with
the internal batteries.
17. Replace battery tray.
18. Reconnect anderson connector.
19. Verify connection with a DVM.
20. Repeat steps 11-19 for each battery tray.
21. Report weak and failed batteries to the customer and recommend
individual or string replacement of batteries.
22. Remove any debris from the cabinet and record the conditions.
23. Install panels and doors that were removed.
24. Secure the battery cabinet.
25. Close the individual battery string breaker.
26. Verify the breaker is closed using a DVM.
27. Clear any alarms on the UPS.
28. Verify that the charger is on and connected to the batteries.
29. Measure and record AC ripple voltage and current.
30. Verify any ground faults and check positive to ground and negative to
ground.
31. Record charger output current.
32. Record any safety deficiencies. Report these to the customer.
33. Notify the customer that battery maintenance is complete. Discuss
findings and make any necessary recommendations.
34. Have the customer sign off on the PM form.
35. Provide report (Battery Net) of test readings within 48 hours.
1.4.2 Cleaning
Because the UPS is small, clean around the logic and other confined areas with
canned air.
Frequency =
Frequency =
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
1.5.2 Recommendations
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
1.5.3 Sign–off: