Totalmovie - CASE STUDY

OTT Network Operation Centers for

Totalmovie Global Internet TV Service

CORPORATE OFFICE
900 Park Centre blvd.
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Phone: 305-594-7445
www.univtec.com
Totalmovie - CASE STUDY
OTT Network Operation Centers for
Totalmovie Global Internet TV Service

THE CUSTOMER
Totalmovie, a Grupo Salinas company, is Latin America’s first legal premium video
online streaming service and a world leader in OTT video entertainment. It operates in
40 countries, providing movies, regional content and television series on demand for
viewing on subscriber platforms including PCs, Blu-ray players, iPads, Android tablets,
smartphones, internet TVs and PlayStations.

THE NEED
As an innovator in the increasingly competitive internet-based entertainment
market, Totalmovie has introduced the world’s first connected linear television
service. The service allows subscribers to watch live, linear free-to-air
television as well as video-on-demand via its integrated internet-based OTT
solution.
Totalmovie recently rolled its OTT linear and on-demand services in major
emerging markets worldwide in collaboration with strategic distribution
partners. As such, they need to ensure that the viewing experience be
seamless, high-quality and glitch-free for both linear playouts and VOD
services—and faithfully replicate that experience across all markets.

THE CHALLENGE
Totalmovie is growing at a rapid pace and committed to launching its new service in
multiple markets within an extremely tight horizon. They needed experts who could
rapidly and expertly collaborate in designing and implementing a complete network
operations center (NOC) that would support signal downlinking, enable creation of linear
playouts, host the VOD services and provide round-the-clock monitoring of video quality.
Moreover, the Totalmovie NOC had to be replicable in locations around the world and
quickly, easily adapted to the requirements of Totalmovie’s local partners in each new
market.

UNIV Case Study OTT Network Operation Centers for Totalmovie Global Internet TV Service www.univtec.com ©UNIV. All Rights Reserved
Totalmovie - CASE STUDY
OTT Network Operation Centers for Totalmovie Global Internet TV Service

THE SOLUTION CONCLUSION

Totalmovie turned to Unified Video Technologies (UNIV) Working under a tight deadline and in partnership with
to design, engineer, integrate and install the Miami Totalmovie engineers, UNIV designed, engineered and
NOC, which served as the prototype on which the others built a sophisticated NOC that ensures seamless,
would be based. high-quality linear and VOD service for Totalmovie
UNIV engineers worked closely with Totalmovie to subscribers.
understand the service and implement a clean, “We approached UNIV based on their sterling reputation
streamlined solution that ensures seamless, high-quality for agility and creative problem-solving. We were thrilled
service and minimizes complexity. The linear content with their excellent service, keen attention to our needs,
solution is an end-to-end workflow for downlinking digital and ability to design and build an outstanding NOC that
signals, digitizing linear feeds, transcoding assets, can be easily installed in our locations worldwide within
creating linear playouts and monitoring streams for an extremely tight timeframe,” said Peter Douglas, VP of
quality at every point. Operations and Engineering.
The NOC integrates state-of-the-art technology from “It was a pleasure to work on this project with
multiple vendors. The technical room is capable of Totalmovie, a true pioneer in the OTT arena for Latin
delivering over 40 live linear feeds and is designed to America. The UNIV engineering team was glad to go the
scale to over 150 channels at each NOC location. The extra mile to deliver high quality integration in record
system can host catch-up television and an unlimited time,” said UNIV CEO Pablo Goldstein.
number of videos, and is able to create over eight
different profiles for each asset to ensure mobile device
playback.
The NOC monitoring room has eight large screens with
multiviewers, with each including alarms set to catch any
malfunction in audio, video or captioning. The monitoring
room serves as a service desk and enables operators to
recall any signal through the video router and
troubleshoot problems from their desks. This proactive
solution will reduce the number of customer service
calls.
The UNIV team worked on an intensive 60-hour week
schedule to ensure that the NOC would be thoroughly
tested and operational well within Totalmovie’s
demanding timetable. Like all UNIV installations, the
design provides redundancy with no single point of
failure. Every device, cable, connector and console in
the NOC is labeled and installed precisely as specified in
workflow and connectivity plans.

UNIV Case Study OTT Network Operation Centers for Totalmovie Global Internet TV Service www.univtec.com ©UNIV. All Rights Reserved