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TRAINING SCHEDULE

Day 1

- Personal grooming – 30 minutes


- Radio/telephone etiquette – 10 minutes
- Communication – 40 minutes
- Group project on communication/presentation – 20 minutes
- Questions and answers
- Etiquette sound offs/ awkward moments – 20 minutes
- Classroom management - participatory

Day 2

- Personal Development
- Reading – 30 minutes
- Language, Diction – 40 minutes
- Ready sessions – 60 minutes
- Classroom management – participatory
- Printed materials to practice on
- Reading materials

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