Letter of Complain

Number :
Attachment :
Regarding :

Dear,
Guide Sensmart
No.6 Huanglongshan South Rd
Wuhan

With Respect,

Our ordered items from Guide Sensmart are in the form of

No Product Series Serial Number Total

1 Thermographic Camera B160V 5200-311-8000-37A 1 Unit
2 Thermographic Camera D384M ZIR-5200-5M-31X-18000-67 1 Unit

We received the items. We also thank you for the service you provided.
However, after we check the items, there are some point on the standard packing list that we did
not receive. We don’t get the product CD for thermographic Camera products series B160V. We
also don’t get product CD, charging dock, and tripod interface for Thermographic Camera Series
D384M. Please complete all the items as attached on standard packing list.

Thanks for your consideration.