(The compendious scope of the practice of architecture the primacy of the architectural professional in the design of the built environment.) The Comprehensive Service of the Architect 3. Office Project Management 3.1 Project Management a. The Small Project b. The Project Teams c. Project Operations d. Project Controls 3.2 Risk Management a. Managing Project Risks and Opportunities b. Project Disputes c. Firm Insurance 3.3 Inter-Professional Relationships a. Inter-Firm Alliances b. Design Team Arrangements ------------------------------------ 3. OFFICE PROJECT MANAGEMENT 3.1 Project Management - a. The Small Project b. The Project Teams c. Project Operations d. Project Controls 3.2 Risk Management a. Managing Project Risks and Opportunities b. Project Disputes c. Firm Insurance Risk management is the identification, evaluation, and prioritization of risks (defined in ISO 31000 as the effect of uncertainty on objectives) followed by coordinated and economical application of resources to minimize, monitor, and control the probability or impact of unfortunate events or to maximize the realization of opportunities. Management (or managing) is the administration of an organization, whether it is a business, a not- for-profit organization, or government body. Management includes the activities of a. setting the strategy of an organization and b. coordinating the efforts of its employees (or of volunteers) to accomplish its objectives through the application of available resources Ex. a. Financial b. Natural c. Technological d. Human resources. The term "management" may also refer to those people who manage an organization. 3 Levels of Managers 1. Senior Managers as members of a Board of Directors and a chief Executive Office (CEO) or a President of an organization. 2. Middle Managers 3. Lower managers, such as supervisors and front-line team leaders
Management involves: 1. identifying the mission, 2. objective, 3. procedures, 4. rules and manipulation of the human capital of an enterprise to contribute to the success of the enterprise. Six functions that needs to be considered in Management: 1. forecasting 2. planning 3. organizing 4. commanding 5. coordinating 6. controlling Planning: Deciding what needs to happen in the future and generating plans for action (deciding in advance). Organizing (or staffing): Making sure the human and nonhuman resources are put into place. Coordinating: Creating a structure through which an organization's goals can be accomplished. Commanding (or leading): Determining what must be done in a situation and getting people to do it. Controlling: Checking progress against plans.
Basic roles • Interpersonal: roles that involve coordination and interaction with employees Figurehead, leader • Informational: roles that involve handling, sharing, and analyzing information Nerve centre, disseminator • Decision: roles that require decision-making Entrepreneur, negotiator, allocator
Skills Management skills include: • political: used to build a power base and to establish connections • conceptual: used to analyze complex situations • Interpersonal: used to communicate, motivate , mentor and delegate • diagnostic: ability to visualize appropriate responses to a situation • Leadership: ability to lead and to provide guidance to a specific group • technical: in one's particular functional area. • Behavioral: Perception towards others.
The Ideal risk management v prioritization process is followed whereby the risks with the greatest loss (or impact) and the greatest probability of occurring are handled first, v risks with lower probability of occurrence and lower loss are handled in descending order.
Method For the most part, these methods consist of the following elements, performed, more or less, in the following order. 1. identify, characterize threats 2. assess the vulnerability of critical assets to specific threats 3. determine the risk (i.e. the expected likelihood and consequences of specific types of attacks on specific assets) 4. identify ways to reduce those risks 5. prioritize risk reduction measures
Principles The International Organization for Standardization (ISO) identifies the following principles of risk management: Risk management should: • create value – resources expended to mitigate risk should be less than the consequence of inaction • be an integral part of organizational processes • be part of decision making process • explicitly address uncertainty and assumptions • be a systematic and structured process • be based on the best available information • be tailorable • take human factors into account • be transparent and inclusive • be dynamic, iterative and responsive to change • be capable of continual improvement and enhancement • be continually or periodically re-assessed Process According to the standard ISO 31000 "Risk management – Principles and guidelines on implementation," the process of risk management consists of several steps as follows: A. Establishing the context This involves: 1. identification of risk in a selected domain of interest 2. planning the remainder of the process 3. mapping out the following: 1. the social scope of risk management 2. the identity and objectives of stakeholders 3. the basis upon which risks will be evaluated, constraints. 4. defining a framework for the activity and an agenda for identification 5. developing an analysis of risks involved in the process 6. mitigation or solution of risks using available technological, human and organizational resources B. Identification Identify potential risks. Risks are about events that, when triggered, cause problems or benefits. Hence, risk identification can start with the source of our problems and those of our competitors (benefit), or with the problem itself.
Megaprojects (infrastructure) Megaprojects (sometimes also called "major programs") are large-scale investment projects, typically costing more than $1 billion per project.
Megaprojects includes: a. major bridges, b. tunnels, c. highways, d. railways, e. airports, f. seaports, g. power plants, h. dams, i. wastewater projects, j. coastal flood protection schemes, k. oil and natural gas extraction projects, l. public buildings, m. information technology systems, n. aerospace projects, and o. defense systems. Megaprojects have been shown to be particularly risky in terms of finance, safety, and social and environmental impacts. Risk management is therefore particularly pertinent for megaprojects and special methods and special education have been developed for such risk management.
Contractual Problems Standard forms of contract clearly prescribe the risks and obligations each party has agreed to take. Such rigid agreements may not be appropriate for long-term transactions carried out under conditions of uncertainty.
Common Cause of Construction disputes 1. Acceleration The construction costs associated with acceleration are likely to be less than the commercial risk the developer may face if key dates are missed. 2. Coordination In complex projects involving many specialist trades, particularly mechanical and electrical installations, co-ordination is key, yet conflict often arises because work is not properly co-ordinated. 3. Culture The personnel required to visualise, initiate, plan, design, supply materials and plant, construct, administer, manage, supervise, commission and correct defects throughout the span of a large construction contract is substantial. Such personnel may come from different social classes or ethnic backgrounds. 4. Differing Goals Personnel engaged on a large construction contract are likely to be employed by one of many subcontracted firms, including those engaged as suppliers and manufacturers. Each of these firms may have their own commitments and goals, which may not be compatible with each other and could result in disputes. 5. Delays Disputes frequently arise in respect of delays and who should bear the responsibility for them. Most construction contracts make provision for extending the time for completion. The sole reason for this is that the owner can keep alive any rights to delay damages recoverable from the contractor. 6. Design Errors in design can lead to delays and additional costs that become the subject of disputes. Often no planning or sequencing is given to the release of design information, which then impacts on construction. 7. Engineer and Employer’s Representative The personality of the Engineer or the Employer's Representative and their approach to the proper and fair administration of the contract on behalf of the Employer is crucial to avoiding disputes, 8. Project Complexity In complex construction projects the need to carry out a proper risk assessment before a contract is entered into is paramount: yet this is often not done. 9. Quality and Workmanship In traditional construction contracts, disputes often arise as to whether or not the completed work is in accordance with the specifications. The specification may be vague on the subject of the dispute in question, and each party to the contract may have a different view on whether the quality and workmanship is acceptable 10. Site Conditions If the contract inadequately describes which party is to take the risk for the site conditions, disputes are inevitable when adverse site or ground conditions impede the progress of work or require more expensive engineering solutions. 11. Bid/Tender The time allowed to scrutinize the tender documents, prepare an outline programme and methodology, carry out a risk assessment, calculate the price, and conclude the whole process with a commercial review is often impossibly short. Mistakes in this process may have an adverse effect on the successful commercial outcome of the project. 12. Variations Variations are a prime cause of construction disputes, particularly where there are a substantial number, or the variations impact on partially completed work or are issued as work is nearing completion. The nature and number of variations can transform a relatively straightforward project into one of unmanageable complexity. 13. Value Engineering This term often lacks definition in construction contracts and can lead to disputes, particularly where the saving is to be shared between the contractor and the owner. Savings in respect of the supply and installation of the material or product
3.2 Risk Management c. Firm Insurance Insurance is a contract, represented by a policy, in which an individual or entity receives financial protection or reimbursement against losses from an insurance company. The company pools clients' risks to make payments more affordable for the insured.