Professional Documents
Culture Documents
Literature Review 1. You will know the theories that might be used to resolve the
issue you recognised.
2. You will know meaning, dimensions, categories, components,
levels of the issue or phenomena.
3. You will know what research was done on your issue, and how
your issue was already resolved or explored or understood.
4. Was there any unresolved issue in your chosen area
Data Collection To resolve or solve or understand an issue, data is needed. You have to
collect the data.
The data may be in the following forms. 1. Questionnaire-generate
responses from employees or customer 2. Oral accounts or narratives of
the customers or employees 3. Company reports and 4. Anecdotes,
events, news etc from magazines and newspapers
Data Analysis
Collected data to be put in order, arithmetic operations, statistical
operations, graphs, tables, etc.
1. Questionnaire format
Research 2. How many people have to be interviewed or how many
Methodology questionnaires to be administered to
3. What data has to be collected
4. How it has to be analysed for understanding or resolving an
issue