HP Color LaserJet Enterprise M552 and M553 Series Firmware Readme

Product Name(s): Color LaserJet Enterprise M552dn

Model Number(s): B5L23A
Product Name(s): Color LaserJet Enterprise M553n, Color LaserJet
Enterprise M553dn, Color LaserJet Enterprise M553x
Model Number(s): B5L24A • B5L25A • B5L26A

This document contains information for the firmware revision number:

Firmware Datecode: 20150403
Firmware Revision: 2305076_518484
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.5

IMPORTANT NOTE: Firmware updates using Web Jet Admin will require Web
JetAdmin Version 10.3 SR4 or greater. Older versions of WJA will not recognize
the firmware files for this product.

Description
-- What is included in the Firmware bundle?
-- Who needs this firmware?
-- Determining the current version level of your firmware

Enhancements and Fixes provided with this firmware revision

Enhancements and Fixes provided with the previous revision(s)

Installation Instructions
-- Additional Information to know
-- Using the Embedded Web Server
-- Using the Walk up USB port
-- Web Jetadmin

System Requirements
Technical Assistance
Customer Support
Internet
Additional Information
Legal Statements
-- Trademark Notices
-- OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English)
-- License and Copyright

Description
This Readme file provides specific installation instructions and other information you
should know before you perform a firmware update for your HP LaserJet Series printer or
MFP. Installation instructions are provided for Single and Multiple Printer Updates.

This document provides specific update, installation and troubleshooting information. For
additional information on the device features, refer to the online user guide found on the
Windows Printing System Installer CD-ROM that came with your printer or at hp.com.

What is included in a Firmware bundle?

The HP LaserJet printer firmware update file available from the hp web site contains
firmware for the printer, embedded JetDirect (if applicable), HP paper handling
accessories used with the device in one convenient download file. When the Remote
Firmware Upgrade file is sent to the HP LaserJet Printer or MFP firmware for the engine
and all connected accessories are upgraded.

Who needs this firmware?

Similar to Hewlett Packard providing improved software for your HP LaserJet Printer or
MFP, Hewlett Packard provides firmware updates for your printer periodically through its
supported lifecycle. A firmware update may be necessary if it is determined that you may
benefit from the resolution of any issue that is documented below. These updates are
available on the HP support web site.
Determining the current version level of your firmware

To determine the current level of firmware installed on the device:

Go to the printer’s or MFP’s control panel.
1. Go to the printer’s control panel.
2. Scroll down and select the Administration application.
3. Select the Reports menu.
4. Select the Configuration/Status Pages menu.
5. Select the Configuration Page option.
6. Select the Print.

On the printed Configuration page look in the section marked "Device Information" for the
Firmware Datecode and Firmware Revision. The Firmware Datecode and Firmware
Revision will look something like this:

Firmware Datecode: 20121009

Firmware Revision: 2201000_231082

IMPORTANT NOTE:

This firmware file requires an interactive update method. You CANNOT update these
Product(s)/Model(s) using the traditional FTP, LPR or Port 9100 methods of upgrading.
Please use one of the following methods listed below to update the firmware of this
device.
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20150403
Firmware Revision: 2305076_518484
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.5

ENHANCEMENT:

Base:

 No New Updates -- Original Release

Digital Sending:

 No New Updates -- Original Release

Analog Fax:

 No New Updates -- Original Release

Security/Authentication:

 No New Updates -- Original Release

Embedded JetDirect:

 No New Updates -- Original Release

FIXES:

Base:

 No New Updates -- Original Release

Digital Sending:

 No New Updates -- Original Release

Analog Fax:

 No New Updates -- Original Release

Security/Authentication:

 No New Updates -- Original Release

Embedded JetDirect:

 No New Updates -- Original Release

Current firmware revisions included in this firmware bundle:

DEVICE FIRMWARE REVISION
COMPONENT FIRMWARE VERSION
HP Color LaserJet Enterprise M552 and Firmware Datecode: 20150403
M553 Series Firmware Firmware Revision: 2305076_518484
Embedded JetDirect: JSI23500060
DC Controller: 4.130
Optional Tray Version 3.102
HP Fleet Bundle Version Designation Original Release FutureSmart 3.5

No Previous Releases -- Original Version

Installation Instructions

NOTE: Please be aware that an update in some circumstance may require ten minutes or
more to complete.

You can send the firmware update to a device at any time; the device will wait for all I/O
channels to become idle before cycling power.

Please print a configuration page prior to performing any firmware update. To print the
configuration page:

1. Go to the printer’s control panel.

2. Scroll down and select the Administration application.
3. Select the Reports menu.
4. Select the Configuration/Status Pages menu.
5. Select the Configuration Page option.
 6. Select the Print.

On the printed Configuration page look in the section marked "Device Information" for the
Firmware Datecode and Firmware Revision. The Firmware Datecode and Firmware
Revision will look something like this:

Firmware Datecode: 20120808

Firmware Revision: 2200890_229591

The elapsed time for an update depends on the I/O transfer time as well as the time that it
takes for the printer to reinitialize. The I/O transfer time depend on the speed of the host
computer sending the update and the I/O method (USB or network).
The re-initialization time will depend on the specific hardware configuration of the printer,
such as the number of EIO devices installed, the presence of external paper handling
devices, and the amount of memory installed. Finally, any print jobs ahead of the
firmware job in the queue will be printed before the update is processed.

NOTE: When the update process has completed the LaserJet will need to be rebooted.
Once the printer is back online, print a Configuration Page and verify that the new
firmware has been installed.

Additional information to know

The firmware file will be in the following file format “xxxxxxx.bdl” where “xxx” indicates
the firmware file name and the “.bdl” is the files extension.
This file requires an interactive update method. You cannot update the printer using the
traditional FTP, LPR or Port 9100 methods of upgrading. Please use one of the following
methods listed below to update the firmware of this device.

How to perform firmware upgrades.

Embedded Web Server: (control panel is at a Ready screen)

Please visit the following link to a view video on this firmware upgrade method explained
below. YouTube address: http://youtu.be/adeJ69EKi04

NOTE: Please be aware that an update in some circumstance may require ten minutes or
more to complete.

After uncompressing the file you will see a xxxxxxx.bdl file.

1. Open an Internet Browser Window.
2. Enter the IP address in the URL line.
 3. Select the Firmware Upgrade link from within the Troubleshooting tab.
4. Browse to the location that the firmware upgrade file was downloaded to, and
then select the firmware file. Select the Install button to perform the upgrade.
NOTE: Do not close the Browser Window or interrupt communication until the
Embedded Web Server displays the Confirmation Page.
5. Select Restart Now from the EWS confirmation page, or turn the product off
and then on again using the power switch. The printer will not automatically
reboot.

Once the printer or MFP is back online, print a Configuration Page and verify that the new
firmware has been installed.

Pre-Boot walk-up USB thumb drive: (control panel Pre-Boot menu)

NOTE: Only to be used if the printer is not able to boot to READY
After uncompressing the file you will see a xxxxxxx.bdl file.
1. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumb
drive). USB Flash Drives with a CD formatted partition may not be recognized by
the printer. You may need to try a different USB flash drive.
2. Turn the printer ON.
3. Press the HP logo in the middle of the screen when you see the “1/8” under the
logo.
4. Press the Down arrow to highlight Administrator, and then press the OK key.
5. Press the Down arrow to highlight Download, and then press the OK key.
6. Insert the portable USB storage device with the xxxxxxx.bdl file on it.
7. Press the Down arrow to highlight USB Thumbdrive, and then press the OK
key.
8. Press the Down arrow to highlight the xxxxxxx.bdl file, and then press the 6 key.
NOTE: If you have more than one .bdl file on your USB Thumb drive, select the file
you want loaded and press OK.
Please be patient since this may take up to 10 minutes to reboot.
9. When the message Complete appears on the control panel display, press the
Back button several times until you see the Continue menu, then press the OK
key.
10. The printer will continue to boot to the Ready state.

Once the printer or MFP is back online, print a Configuration Page and verify that the new
firmware has been installed.
Walk-up USB thumb drive: (Standard control panel menu)
Please visit the following link to a view video on this firmware upgrade method explained
below. YouTube address: http://youtu.be/MHB18T45LX0

After uncompressing the file you will see a xxxxxxx.bdl file.

1. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumb
drive). USB Flash Drives with a CD formatted partition may not be recognized by
the printer. You may need to try a different USB flash drive.
2. Turn the printer ON.
3. Scroll down and select the Device Maintenance application.
4. Select the USB Firmware Upgrade menu.
5. Insert the portable USB storage device with the xxxxxxx.bdl file on it into the USB
port on the front control panel of the product.
6. Select and highlight the xxxxxxx.bdl file you would like to use.
NOTE: If there is more than one xxxxxxx.bdl file on the storage device, make sure
that you select the correct file for this product.
7. Select the Upgrade button in the lower right corner to begin the upgrade process.

When the upgrade is complete, the printer will reboot automatically.

NOTE: The upgrade process may take 10 or more minutes to complete. Please do
not interrupt the updating process.

Once the printer or MFP is back online, print a Configuration Page and verify that the new
firmware has been installed.

Web Jetadmin (Supported with version 10.3 SR4 or newer)

Please visit www.hp.com and type “Web Jet Admin” in the “Search” Box to find more
information about new releases of Web Jetadmin and the release note information for
those releases.

Upgrading Firmware:
1. Start Web Jetadmin 10.3 SR4 or newer
2. From the “Device Management” section, select "All Devices” (or the appropriate
device group). An “All Devices” list will appear in the center window.
3. Find your device in the list, or type the IP address of the device in the Quick Device
Discovery section in the lower-left of the screen (this will highlight your device in
the device list). You can sort the device list by clicking on a column name at the
top.
 4. If your device list is sorted my model number, you may select multiple devices with
the same model number by Control-Click or Shift-Click.
5. Right-click on the device and select “Upgrade firmware…”.
6. An Upgrade Firmware window will appear. Select “Device firmware” and click
“Next”
7. A list of available firmware will appear. If the correct version is listed, click
“Next”, and the upgrade process will start.

NOTE: If the correct firmware version does not appear within the list, you will need to
manually upload it into WJA. New firmware may be available on an FTP site prior to
appearing on hp.com. The instructions below allow you to upload a firmware file from
your local PC to WJA 10.3 SR4 or newer

Uploading new firmware files into WJA:

1. Click on “Firmware/Firmware Repository” in the “Device Management” pane
2. A “Firmware Repository” window will appear in the center of the screen
3. Click on “Upload” in the upper-right of the window
4. Browse to the .bdl file on your local PC
5. Click “Upload”
6. Once the .bdl file is uploaded, go back to step 2 in the first section and complete
steps 2 through 6.

NOTE: Do not turn printer off during the update process! When the update process is
complete, the printer will automatically reboot. If the firmware update process fails, Web
JetAdmin will provide notification with a page (screen) of information regarding the
reason(s) for failure. A link will be provided to attempt the process again.

System Requirements
The Firmware upgrade process requires a network or USB port connection.

Technical Assistance
Some of the services below are provided for the United States only. Similar services to
those listed below are available in other countries. See your printer's user guide or call
your local authorized HP dealer.

Customer Support
See your printer's user guide or call your local authorized HP dealer.

Internet
An anonymous FTP library service is available worldwide for around-the-clock-access to
drivers and technical support information for HP peripheral and computer products.
 Please note that paths may change without notice. Access the Internet or FTP address and
use the menus to locate the software or support of your choice.

URL for HP Color LaserJet Enterprise M552 and M553 Support:

URL for Firmware downloads:

www.hp.com/support/colorljM552

www.hp.com/support/colorljM553

URL for Support:

http://www.hp.com/go/support

URL for Access HP: http://www.hp.com

FTP address: ftp.hp.com
Login: anonymous
Password: your Internet email address

Additional Information
Refer to your printer's user guide for additional methods of obtaining software and support
information, such as printer driver distribution centers other online services, fax services,
and other online support.

Legal Statements
Trademark Notices
MS-DOS, Windows, Windows 2000, Excel 2000, Microsoft Office, Windows Server
2003, Outlook, PScript and Internet Explorer are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
PostScript is a registered trademark of Adobe Systems Incorporated.
Quark and QuarkXpress are trademarks of Quark Inc.
Mac, Macintosh and Safari are registered trademarks of Apple Computer, Inc.
The Adobe logo, Acrobat, the Adobe PDF logo, Distiller, and Reader are either registered
trademarks or trademarks of Adobe Systems Incorporated in the United States and/or
other countries.
Novell is a registered trademark of Novell, Inc., in the United States and other countries.
Netscape Navigator, is a registered trademark of Netscape Communications Corporation
in the United States and other countries.

OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English) can be found here:

ftp://ftp.hp.com/pub/softlib/software12/licenses/OpenSourceLicenses.pdf
License and Copyright
© Copyright 2015 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties
for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors
or omissions contained herein