Conclusion

To conclude, balanced scorecard is definitely a useful tool to renew an

organisation’s mission and strategic objectives. It measures multiple areas such as
strategic and operating areas rather that solely focus on a single factor. Commercial
banks can continue to enhance core competition if the bank show commitment to
the adoption of BSC. It helps to identify possible shortcomings and flaws of
existing objectives. By updating information technology based solution, banks will
inevitably change in service model. More studies are required in key areas for
improvement as the result s need to be more accurate so that the banks can be more
successful in its domain. BSC has also proven to be useful as a communication tool
as it enables to pass information more easily. The activities in an organisation is
becoming much more efficient as every member is committed to the strategy and it
simplifies the comparison of the analysis of monthly review and the results of the
review with strategic objectives. Last but not the least, the balanced scorecard is
considered to be “ the cornerstone of a successful business in current and future”
because its function is not just a measurement system.