LEAN

CHANGE AGENT
AGILE AND CHANGE MANAGEMENT

leanchange.org 1.1
AGILE MANIFESTO
INDIVIDUALS AND INTERACTIONS
OVER PROCESSES AND TOOLS
WORKING SOFTWARE OVER
COMPREHENSIVE DOCUMENTATION
CUSTOMER COLLABORATION OVER
CONTRACT NEGOTIATION
RESPONDING TO CHANGE OVER
FOLLOWING A PLAN
AGILE IN CHANGE
MANAGEMENT

Create a change
management manifesto
that aligns with the
Agile manifesto
 Pull over Push
Touch over Technology
Organic over Scripted
Growth over Perfection

Created at Lean Change Agent,

Farmington Hills
by Karin Clement, Kate Zagorskis,
Debra Cerelli-Fritz
TRADITIONAL USING AGILE
CHANGE FOR CHANGE
Standards Contextual

Process-driven People-driven

Tools and Templates Face-to-Face

Plan-driven Feedback-driven

Change Activities Experiments

Urgency Purpose

Change people own it People directly affected own it

INDIVIDUALS AND
INTERACTIONS
visualize work
lighter-weight tools
“WORKING
SOFTWARE”
diagnostics over metrics
co-created change plans
“CUSTOMER
COLLABORATION”
#NoPPT #NoSharepoint
customer empathy
“RESPOND TO
CHANGE”
wing it
customer empathy
VISUALIZE WORK, DO STANDUPS, WORK
IN WEEKLY SPRINTS, DO RETROSPECTIVES

SHU (BEGINNER)
Follow the process, don’t question it until you know you should
CULTURE HACKING, LIMIT NUMBER OF IN-PROGRESS
CHANGES, USE EXPERIMENTS INSTEAD OF
EXECUTING CHANGE ACTIVITIES, “BREAK THE RULES”

HA (ADVANCED)
Realize you can change the rules to suit your context
CREATE YOUR OWN CONTEXTUAL CHANGE
FRAMEWORK USING THE MOJITO METHOD

RI (EXPERT)
Realize that you own your process and can create it
SMALL INTERVENTIONS AND MOVEMENTS
OVER TIME. ONLY CONVERSATIONS MATTER.

KOKORO (SIMPLIFY)
No more frameworks do you require…a Jedi you are
AGILE IN CHANGE
MANAGEMENT

Say it in a tweet…