Professional Documents
Culture Documents
RELATIONSHIP
As per the KYC policy (RBI, Dec. 2004), a customer may be defined as :
- A person or entity that maintains an account with the Bank and /or has a
business
- One on whose behalf the a/c is maintained (the beneficial owner)
- Beneficiaries of transactions conducted by professional intermediaries, such as
Stock Brokers, Solicitors etc. as permitted by the Law, and
- Any person or entity connected with a financial transaction which can pose
Significant reputational or other risks to the bank, for example - a wire transfer
Or issue of a high value demand draft as a single transaction.
BANKER –CUSTOMER RELATIONSHIP in different transactions :
The primary relationship between a banker and customer is that of a debtor and
creditor (Reason: on opening the SF/CA/Term/any deposit account the banker
becomes a debtor). However a banker is different from an ordinary debtor on two
counts, viz.
- The banker is required to pay the customer only when payment is
demanded within business hours of a working day at the branch (An
ordinary debtor should search for his creditor and repay the debt).
- For a normal debt, the period of limitation start from the date of
debt. However, in case of bank deposits, it starts from the date of
demand, by the depositor.
Apart from the primary relationship, there can be other legal relationship
between a banker and customer depending up to the transaction as given
hereunder: