Research activity

Date of submission: On or before March 19, 2019

The National Quality Management Program maintains a web site at

https://www.nist.gov/baldrige/baldrige-award that provides information about the prestigious Malcolm
Baldrige National Quality Award.

Required:
1. What is the Malcolm Baldrige National Quality Award?
2. What organizations are recent winners of the award? What industries are they from?
3. Is any evidence presented on the website that winners of the award are more successful than
other organizations?
4. Briefly describe the criteria that are used for awarding the education award. Do the criteria
require that specific goals be met in terms of achievement on standardized tests or other
measures of performance?