SAP Upgrade

ERP 6.0

DB
SUM

Installation de SAP NW
7.3 min est nécessaire !
SAP EHP 7
ERP 6.0
Split ABAP + JAVA EHP 0-6

DB
SAP EHP 8 est basé sur la
plateforme technique
SAP NetWeaver 7.5, qui
ne supporte pas non
Unicode.
ERP 6.0
EHP 7-8

DB
Customer-Specific Maintenance
"Support never ends" - Customers receive support services even after the mainstream and
extended maintenance phases for a release have ended. This third phase is called customer-specific
maintenance.
Your release can enter into customer-specific maintenance:
• when the mainstream maintenance period ends and no extended maintenance is offered.
• when the mainstream maintenance period ends and you do not take advantage of an existing extended
maintenance offering.
• when the extended maintenance period ends.
• when your extended maintenance contract expires.

During customer-specific maintenance some restrictions apply to the scope of support (for details
see SAP Note 52505).
Customer-specific maintenance is offered for all SAP releases except for SAP Business One and SAP
BusinessObjects solutions not based on SAP NetWeaver and does not have an expiry date. During
customer-specific maintenance, the customer continues to pay the annual support fee for the
support option they have (for example SAP Enterprise Support). Customer-specific maintenance
does not have to be ordered explicitly, but begins automatically.