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and status of maintenance capability [Wireman, 2004]. The above relationship between the FRs and DPs will be
Moreover, working out the right sequence of initiatives for used as a TPM implementation framework which aids the
deploying TPM practices successfully in a structured and most TPM implementation process in discrete parts manufacturing
effective manner has been a challenge and an identified organizations. The 6 FR/DP pairs (modules) are necessary
success factor for organizations world-wide, a key element of and sufficient modules for a successful TPM implementation
TPM programs [Ahuja and Khamba, 2008a]. process. These modules are named as preparation and kick
With these needs in mind, this paper uses Axiomatic off, accidents, costs, customer satisfaction, productivity and
Design principles for developing a structured and logically sustainability modules. Any parameter affiliated with the TPM
sequenced TPM implementation process. Axiomatic Design implementation process is considered to fit in any of the 6
principles have been expanded and applied to numerous modules, based on its primary effect on the process. The
engineering and non-engineering applications and proved to decomposition of the modules is summarized in Figure 1.
provide structured implementation procedures [Kulak et al., The matrix is filled by posing a question while jumping from
2010] and specifically the principles have been used in design row to row, “Does this particular DP directly contribute to the
of manufacturing systems systemically and logically [Cochran performance of the FR in question?” The relationships
et al., 2002]. In the following sections, the steps followed in between FRs and DPs and some of the proposed solutions
the decomposition of the TPM implementation process are (DPs) are based on author’s industrial experience, knowledge
explained and the matrix generated out of the decomposition on TPM implementation process and wide literature
is discussed. references. Some of the decisions that produce the lower level
FRs associated with TPM implementation process, shown in
2 DECOMPOSITION OF TPM Figure 1, are briefly explained below.
IMPLEMENTATION PROCEDURE
2.1 INITIATING A TPM PROGRAM (FR/DP1)
Top management expectations out of a successful TPM
implementation can fairly be assumed to be the same in all Planning to implement a TPM program has a positive
organizations. According to Yamaguchi [2011], from a effect on all FRs of the program. Preparing and kicking-off a
management point of view, a successful implementation of a TPM program can follow the first six steps suggested by
TPM project should yield increased productivity, reduced Nakajima [1988]. It is worth noting that the planning activities
costs and customer complaints, and eliminated accidents. are done in such a way to increase the effect of the DP on the
Nakajima [1988] recommends allocation of time to prepare remaining 5 FRs.
and kick-off the TPM program; and Ahuja and Khamba 2.2 REDUCING ACCIDENTS TO ZERO (FR/DP2)
[2008a] cover many papers that suggest the need to practice
OSHA [2011] lists the common causes of accidents in
the necessary activities to sustain the program. Hence,
organizations; to eliminate the causes FR21-26 are identified.
Further decomposition of one of the causes of accidents,
FR0 - Implement TPM successfully
DP22-methods to reduce equipment breakdown, yields
DP0 - Methods for successful TPM implementation
FR221-involve everyone and FR222-planned maintenance.
Further decomposing DP0- Methods for successful TPM 2.3 REDUCING COSTS (FR/DP3)
implementation yields:
Costs associated with TPM can be reduced by reducing
Table 1. FR/DP1 decomposition. inefficient use of production resources, labor cost, delays in
recognizing and communicating problems, and facilities cost
FR DP [Gomez et al. 2000], which lead to FR/DP31, FR/DP33,
1 Initiate a TPM program Preparation stage and TPM FR/DP321, FR/DP322, and FR/DP34 respectively. Further
kick-off decomposition of FR/DP31 and FR/DP 33 lead to the three
2 Reduce accidents to zero Methods to reduce accidents major losses that impede efficient use of production resources
to zero (energy, yield and consumables losses), two of the seven
3 Reduce costs Methods to reduce costs major losses that impede overall equipment efficiency (speed
4 Reduce customer Increasing customer and defect/rework losses), and the five major losses that
complaints satisfaction impede worker efficiency (logistic, inspection, motion,
5 Increase productivity Methods to increase management and line organization losses). To maintain the
productivity functional independence of the FRs, equipment break down
6 Sustain the TPM Methods to sustain TPM loss which can also be grouped under this module, is
program activities considered under FR2 only. The particular selection of the
FRs is done in such a way to separate the requirements that
FR1 X 0 0 0 0 0 DP1 directly affect predictability of the operations from those that
FR2 X X 0 0 0 0 DP2 do not.
FR3 X X X 0 0 0 DP3
(1)
FR4 X 0 0 X 0 0 DP4
FR5 X X X X X 0 DP5
FR6 X 0 0 0 0 X DP6
2.6 SUSTAINING THE PROGRAM (FR/DP6) reduce costs before attempting to reduce accidents, for
Using the factors that influence TPM failure presented by instance, will likely increase costs by adding expenses to cover
Rodrigues and Hatakeyama [2006] and Chan et al. [2005], incidences of accidents, besides human safety is a priority.
arguments to standardize improvements by Shukla and Similarly, attempt to increase productivity or reduce costs not
Cochran [2011], and the need to minimize investment over the along activities that satisfy the customer would likely increase
production system lifecycle suggested by Cochran et al. [2002], inventory of unsold products. Furthermore, if activities to
a list of requirements is prepared. sustain the program are attempted at the middle or the end of
the duration, successful implementation of TPM cannot be
3 RESULTS AND DISCUSSION guaranteed [Ahuja and Khamba, 2008a]. Aside from the
accidents module, the results are in line with that of
After decomposing the TPM implementation goals, a manufacturing system design decomposition approach developed by
decoupled design matrix was derived. The derived design Cochran et al. [2002], whose implementation or improvement
matrix, Figure 1, was put in the form of a flow diagram of manufacturing systems follows the sequence of quality
shown in Figure 2. The pillars and foundations of TPM that improvement, problem solving, predictable output and delay
commonly appear in literature were highlighted for reduction.
comparison with this framework. Weak design couplings and In this framework, the accident reduction module is
weak relationships between FRs and DPs that were identified attempted right after planning and kicking-off the program.
after decomposition of the top level requirements were Since an education and training program fulfills the highest
indicated by the letter “Y”; these relationships were neglected number of requirements, it is a priority in the TPM
in the generation of the flow diagram because of their limited implementation process. The result is similar to that of
effect on TPM implementation process. All FR/DP pairs Steinbacher and Steinbacher [1993] and Ahuja and Khamba
were assigned module numbers “Mx(xx)”; the module [2009] who argue that education and training is an element of
numbers were used to refer a module in relation to other all other pillars (functional requirements in this framework).
modules and aid checking whether the left most DPs of a Using the design matrix, the curriculum for an education and
module have been attempted before initiating the right most training program or any other DP can be designed in such a
DP. way to satisfy the indicated FRs in the costs and productivity
At the highest level of this framework, the accident modules. Thus, investment in education and training or in any
reduction parameters satisfy cost reduction and productivity other DP should continue until the monetary benefits gained
increment requirements; moreover, customer satisfaction from all the functional requirements that they depend on
increment parameters satisfy productivity requirements while matches [Cochran et al., 2011]. Furthermore, the 5S and
their requirements are independent of accident and cost activities to make operations mistake proof can be carried out
parameters. Hence accident, cost reduction and customer in parallel with autonomous and preventive maintenance
satisfaction activities should be attempted before making any activities, which greatly increases the speed of
activity related to productivity increment. Further, the rest of implementation.
the parameters cannot satisfy the requirements to sustain the In the costs module, the activities follow the sequence
TPM program, which suggests the need to start all the shown in Figure 2. The benefits of this particular sequence
activities necessary to sustain the program early on. are two fold: (1) reduce costs associated with the machines
Any attempt to alter the sequence of implementation and worker inefficiency, and (2) in line with the argument
would likely be ineffective to achieve the intended goals, or from Cochran et al. [2002], provide predictable output through
would require iterations and extra investment. Attempts to
DP311-315 and reduce operational delays through DP331- regularly published results as part of a benchmarked
335. To sustain the operations’ output predictability, operators maintenance activities, and proper application of lean
have to quickly recognize problems and communicate to the manufacturing philosophy; hence, relatively small reward and
right people preferably in real time, which is provided by recognition efforts would likely suffice to improve moral.
DP321 and DP322. Since this module contributes to the health of the overall
The level of success of the TPM implementation program, an early maturity of this module is advisable. The
program is highly dependent on the costs module; the DPs, control junction, in Figure 2, leading to this module has a
efficient layout and balanced work flow, have a significant responsibility to allocate resources to achieve the intended
contribution to the success of the program. It is a cautious maturity levels. Moreover, in line with maintenance
belief of the author that TPM implementation programs fail benchmarking, the practicing organization should develop
to achieve their intended goals mainly due to the low level of qualitative or quantitative metrics specifically designed to
achievement of the two DPs on satisfying their respective check the level of achievement by each DP in meeting the
requirements. A case on the importance of the two DPs is requirements set in this framework. The metrics can be used
shown by Estrada et al. [2000] where a long assembly line to check whether to continue or stop making efforts and
which had a slow defect detection capability, high work in predict the likelihood of success of the succeeding activity. As
progress, low process predictability, no flexibility and low part of this framework, a general metric fit for the stated
operator interest to solve problems other than on their part of TPM implementation requirements is set for further research.
a line, when the system was converted to cell layout all the Once the top level TPM implementation sequence is
problems were significantly improved. When a TPM program determined, on a need basis, organizations can further
is attempted for systems which have not achieved a cell level decompose the stated high level modules to low level
layout will likely inherit the weaknesses of the lower level modules. This further decomposition to lower hierarchies
manufacturing system layouts, leading to limited success or should be checked against the constraints in an organization;
failure of the program. Furthermore, the conventional barriers which Ahuja and Khamba [2008b] classified as
approach of prioritizing and addressing operational losses has organizational, cultural, behavioral, technological, operational,
being using the effect of the losses on costs or overall financial and departmental can be used as constrains. Even
equipment effectiveness (OEE). This approach is more though most of the proposed DPs are conventional for
operations focused thinking than systems thinking which achieving their corresponding FRs, the matrix is open for
limits the effectiveness of the maintenance efforts. improvement on the arrival new management principles or
In the customer satisfaction module, office TPM is a organization specific DPs, as far as decoupled nature of the
major activity next to research and development activities. matrix is maintained. The improvement efforts should give
Customers do not benefit much by the activities to reduce priority to the modules indicated by “Y”. Such practice avoids
accidents, costs and increase productivity in production floor, what Wireman [2004] calls a “cook-book” approach.
but by some activities in the offices. Hence due effort should Further, this procedure is developed with an
be invested in R&D, office TPM, through put and organization-independent scenario in mind, unlike most of
rescheduling capability. Further, this module is weakly coupled the existing methods, which are based on empirical results that
with the costs module. Some of the efforts to increase were found to work on specific organizations. The non-AD
equipment predictability contribute to a reduction of approaches do not argue on the efficiency and effectiveness
customer complaints by increasing the dependability of the of the approach used outside the bounds of empirical
organization while research and development efforts comparisons. Using the decoupled nature of the approach
contribute to the elimination of defects/rework in production developed in this paper, however, the efficiency and
floor. Similarly, office TPM, fast through put and rescheduling effectiveness of TPM implementation procedure can be
capability efforts contribute to management losses. However, argued.
from the point of view of TPM implementation these
relationships can safely be ignored. 4 CONCLUSION
In the productivity module, the selected FRs intend to The paper has used AD principles to systematically
eliminate the causes that impede overall equipment efficiency, sequence TPM affiliated parameters to ease the
which an operator has limited capability to influence the implementation process in discrete parts manufacturing
process or the machine. To gain maximum benefit out of the organizations. The developed AD matrix presents three
proposed sequence in this framework, the production system benefits. First, it identifies TPM activities that can be
should sustain a predictable output before attempting this attempted along other activities, thereby increasing the speed
module. After devising a method to synchronize plant shut of implementation. Second, it identifies the right sequence of
downs and equipment start up times with operator break implementation that would likely reduce the effort to actually
times, and a method to engage operators in value adding attempt to satisfy a particular goal. Last, it becomes easier to
activities during star ups, the rest of activities can be identify the functional requirements that could be affected by
implemented simultaneously. a TPM activity, hence easier to design and plan activities to
In the sustainability module, the sequence of satisfy particular requirements. The paper also leaves the TPM
implementation should follow the one shown in Figure 2 to implementation matrix open for further decomposition and
reduce the investment necessary to achieve the requirements. improvement by practicing organizations in accordance to
For example, employee moral can be improved by committed their needs.
top management, participation in the cross functional teams,