Answer Assignment 2

1. Some different departments in a Hospital and describe :

No. Department Describe

1. Audiologist a department who specializes in ear problem.
2. Allergist a department who deals with patients with allergic issue.
3. Anesthesiologist a department who handles the illness caused by anesthetic
medicines.
4. Cardiovascular Center a department who works on heart problem. holistic approach to
heart health ranging from prevention and early detection to
diagnosis, treatment, heart surgery and rehabilitation. Specialists
include medicine-based doctors, endovascular specialists, heart
surgeons, cardiac rehabilitation professionals, as well as
subspecialists such as pediatric cardiologists. Our specialists are
verified to be at international standards for diagnosing and treating
cardiac conditions.

5. Dentist a departmentwho specializes in problem with teeth.

6. Dermato & Aesthetic Clinic a department who deals with skin issues / diseases.
7. Endocrinologist a department who works on epidemic diseases and its prevention
for contagion.
8. ENT Specialist specializes on Ear, Nose and Throat problem.
9. Epidemiologist a department who works on epidemic diseases and its prevention
for contagion.
10. Obstretic and Gynecology Center a department who deals with female reproductive system and
(Obgyn) prenatal condition of mothers. Obstetrical care includes
management of both routine and high-risk pregnancies, prenatal
diagnosis and treatment. Gynecological services include care for all
disorders of the female reproductive system.
11. Imunology a department who specializes in the immune system.
12. Infectious Medicine Specialist a department who focuses on treatment for infectious diseases.
13. Medical Geneticist a department who specializes in diseases caused by genetics.
14. Microbiologist a department who studies on viruses and bacteria in diseases.
15. Neuroscience Center a department who deals with brain issue (dokter spesialis otak)
16. Oncology Center a department who focuses on the treatment for cancer and patients
at-risk.
17. Neurosurgeon a department who operates the patients with brain problem.
18. Orthopedic Center a department who deals with operation on the skeletal system.
19. Spine & Arthopolasty Center a department who serves an integrated and comprehensive medical
treatment for bone syndromes or disorders patients.
20. Pediatric Center a department who focuses on kids diseases and general health
problems.
21. Physiologist Center a department who works on the states of human body.
 22. Plastic surgeon a department who deals with the plastic surgery.
23. Psychiatrist a department who specializes on human psychology (psikolog)
24. Radiology a department who focuses on the use of x-rays for medical
treatment. (radiolog)
25. Uro-nephrology Center a department who is an expertise in urology system. this is
department multidisciplinary that offers a comprehensive range of
services for the evaluation, diagnosis and treatment of acute and
chronic adult and pediatric urological conditions as well as acute
and chronic renal failure.
26. Gastro Intestinal & Liver Center a department who provides consultation, observation, endoscopy
and other health services for gastrointestinal and liver issues.
27. Ophtalmology Center a department who the diagnosis and treatment of conditions related
to the eyes

2. Which hospital departments would be most appropriate for the following patients?
1. Diabetic coma – Department Internist (Imunology)
2. Radical Prostatectomy – Department Uro-nephrology Center
3. Skin lesion removed – Department Dermato & Aesthetic Clinic
4. Foreign body in his eye – Department Ophtalmology Center
5. A threatened abortion – Department Obstretic and Gynecology Center (Obgyn)

3. Some professional who works in a hospital:

• Anesthesia Technician • Nurse Practitioner

• Clinical Nurse Specialist • Nursing
• Discharge Planner • Patient Advocate
• Emergency Medical Technician • Physical Therapist
• Head of Operating Room • Physician Office Manager
• Home Health Aide • Physicians Assistant
• House Supervisor • Registered Nurse (RN)
• Licensed Practical Nurse (LPN) • Surgery Center Administrator
• Medical Librarian • Surgery Scheduler
Different duties of theb staff
1. Transporter: Transports patients by wheelchair, stretcher or patient aid devices.
2. Nursing Assistant: Performs basic patient care activities and related non-professional services in caring for the
personal needs and comfort of patients. Monitors and records vital signs. Sets up, maintains and uses
equipment and devices.
3. Emergency Medical Technician: Recognizes situations requiring immediate action and responds appropriately.
Contributes to the nursing assessment of patients by reporting changes in patients conditions. Performs various
patient care activities and related duties necessary to care for patients needs and comfort.
4. Paramedic: Provides advanced life support care to the sick and injured in accordance with standard operating
procedures. Safely transports patients to a medical facility. Provides concise and accurate information pertaining
to the initial condition, history, and treatment of patient. Position requires national and state paramedic
certification. CPR and Advanced CLS certification.
5. Monitor Technician: Monitors, records, interprets, and documents the electrocardiographic tracings of patients
on telemetry monitors. Reports irregularities.
6. Operating Room Technician: Assists in preparing preoperative site, instruments, and supplies. Sets up,
maintains, and uses equipment. Arranges sterile setup for surgical procedures, passes instruments, sponges,
etc. Assists with preparation of the patient for surgery.
7. Surgery Scheduler: Schedules and confirms surgery cases with physician’s office staff and other hospital
personnel. Performs final screening of and distributes intraoperative reports. Maintains surgery and surgery
personnel records and data. Types surgery schedule, reports, tray sheets, and other documents.
8. Licensed Practical Nurse (LPN): Performs nursing care activities in accordance with physicians’ orders under
the guidance and direction of the registered nurse. Participates in nursing assessment, planning, implementation,
and evaluation of patient care. Documents all aspects of care delivered. Responds to patient’s needs and
requests.
9. LPN - IV Certified: Under general supervision of registered nurse, performs assigned nursing procedures by
observing, recording and reporting the physical and mental condition of patients. Responsible for nursing
procedures that include administering drugs, observing and recording reactions; performing procedures. Assists
physicians with examinations and treatments.
10. Registered Nurse (RN): Provides and supervises the delivery of patient care. Prepares equipment and assists
physician during examinations and treatments. Completes admission assessment. Plans, implements, and
evaluates patient care in unit. Administers medication, changes dressings, cleans wounds, and monitors patient’s
vital signs. Evaluates and documents patient’s status and progress. Manages all assigned personnel, supplies,
and equipment.
11. Discharge Planner: Manages and facilitates the safes and timely transfer of patients from hospital to skilled
nursing facility, home or other facility. Verifies discharge information as reported on discharge form. Processes
and verifies fee and master file changes.
12. Charge Nurse (RN): Directs nursing service activities in assigned care unit for the duration of one shift and/or in
the absence of the Head Nurse. Provides professional nursing care for patients. Assesses, plans, evaluates and
documents the nursing process of assigned care unit.
13. Instruction - Education (RN): Responsible for in-service nursing education programs. Coordinates orientation
programs and refresher courses to maintain proficiency levels and to update skills for nursing staff.

14. Case Manager (RN): Assumes clinical management and outcomes of high cost/high risk patients by working with
health care providers, patients and families to develop cost effective plans of care. Assists with comprehensive
 care planning, implementation of care plans, communication and evaluation of progress towards goals. Ensures
appropriate level of patient/family health knowledge for discharge.
15. Clinical Nurse Specialist: Provides direction and instruction to the nursing staff in a specialized area.
Responsible for the coordination of patient needs with the medical staff and regular evaluation of the care being
administered.
16. House Supervisor: Supervises and coordinates nursing personnel activities in multiple patient care units.
Verifies that patient needs are met and evaluates unit nursing care and performance. Participates in planning
work of own units and coordinates activities with other patient care units and related departments.
17. Medical Librarian: Provides library services to meet the day-to-day informational, educational, research-related
needs of the medical and hospital staffs.
18. Infection Control Nurse (RN): Responsible for the development and ongoing management of the Infection
Control Program, including surveillance, prevention and control of infection among patients, employees, medical
staff and visitors. Assures compliance with regulatory agencies.
19. Performance Improvement -RN: Manages and implements performance improvement programs to measure,
improve and reward employee performance. Develops reports on the improvement efforts and ongoing
performance measures.
20. Head of Quality Review: Interprets and assures compliance with organizational policies, standards, objectives
and regulatory requirements. Oversees hospital wide benchmarking projects. Designs/improves and implements
multidisciplinary concurrent and continued outcome review of hospital processes. Coordinates the JACHO
survey. Develops quality standards.
21. Nurse Unit Manager (RN): Responsible and accountable for all activities surrounding the operation of a
specified unit(s) on a 24 hour basis. This includes supervision, guidance, and direction of personnel, assurance of
quality patient care and efficient operation of the unit(s) from both organizational and economic aspects.
22. Head of Operating Room: Responsible for the nursing services provided in the operating room and patient
holding/receiving areas. This includes the establishment and maintenance of a clean and safe environment,
control of medications, preparation of patients for surgery, and immediate post-operative care.
23. Head of Emergency Department: Schedules, makes personnel assignments, evaluates staff, and arranges
specialized procedures. Ensures effective utilization of staff and department resources.
24. Clinical Applications (RN): Establishes and manages clinical processes and information standards, education,
communication, and compliance. Provides guidance in the integration of team management and development;
clinical content; workflow and operational processes. Assists with projects related to patient care, medication
administration, patient safety, emergency department, surgery, electronic medical record documentation, and
data collection and reporting for clinical processes.
25. Chief Nursing Officer: Plans, implements, and directs all nursing activities to assure quality care and
appropriate quality of services. Ensures patients receive level of nursing care based upon their needs. Prepares
budget, policies, procedures, and standards for care. Ensures compliance with all regulatory guidelines and
standards. Evaluates effectiveness of nursing services in relation to objectives and costs. Supervises training.
26. Nurse Practitioner: A licensed registered nurse who provides medical care and treatment to patients in a
medical facility such as a clinic, health center, physician’s office or public health agency under the direction of a
physician. May have prescription authority.

27. Physician’s Assistant: Provides general medical care and treatment to patients under direction and supervision
of a physician. Elicits detailed patient histories. Performs complete physical examinations. Reaches tentative
 diagnosis and orders appropriate laboratory tests. Counsels patients and family on health and disease. Performs
other therapeutic procedures.
28. Surgery Center Administrator: Manages all activities in the center. Possesses a strong commitment to
excellent clinical outcomes, cost efficiency, product enhancement, and high business ethics.
29. Anesthesia Technician: Cleans, assembles, and stocks materials, anesthesia equipment and machines.
Prepares, operates, and maintains anesthesia equipment. Sets up monitors and troubleshoots monitor
malfunctions.
30. Nurse Anesthetist (CRNA): Administers local, inhalation, intravenous, and other anesthetics prescribed by
Anesthesiologist. Prepares prescribed solutions. Notes patient’s skin color, dilation of pupils, and monitor
patient’s condition during anesthesia.
31. Physician Office Assistant: Prepares treatment rooms for patient examinations. Obtains detailed history and
performs physical examinations. Measures vital signs. Maintains records and writes progress notes on patient
chart. Cleans and sterilizes instruments.
32. Physician Office Manager: Performs and oversees all daily operations in both clinical and administrative
clerical areas to ensure that the office runs efficiently and practically. Prepares work schedule, financial and
operational reports.
33. Head of Clinical Operations: Overall leadership of clinics, including daily operations, human resources, and
financial management of primary care, medicine and surgical specialty clinics. Supervises daily activities and
employees.
34. Patient Advocate: Acts as a liaison to the patient/visitor/hospital in resolving specific issues and concerns.
Interviews patients and visitors with specific concerns and intervenes appropriately on patients behalf.
Analyzes/prepares data and reports. Develops and delivers educational inservice programs.
35. Home Health Aide: Provides services to meet patient personal care needs. Takes and records vital signs.
Transfers patient. Assists in ambulation and exercise. Performs light laundry and cleaning patient’s living area.
36. Home Health Licensed Practical Nurse (LPN): Provides nursing services under direction of a Registered
Nurse.
37. Home Health Registered Nurse (RN): Provides nursing services for clients consistent with the philosophy,
policies, and standards of care.
38. Home Health Supervisor (RN): Directs, coordinates and supervises skilled nurses and home health aides.
Serves to ensure case management of patient loads. Ensures patient assignments are made to appropriate staff.
39. Head of Home Health: Responsible for profitability, planning and overall administration. Plans and directs a staff
of professional and support personnel. Oversees coordination of schedules and work assignments. Initiates and
ensures compliance with policies, procedures and legal requirements.
40. Activity Therapist: Performs assessments of patient’s activity history prior to admission and assists in
development of treatment plan. Directs and organizes activities, arts, and crafts. Regulates content of program in
accordance with patient’s capabilities, needs and interests. Instructs patients in calisthenics, stretching and
individual and group sports.
41. Respiratory Therapy Technician: Initiates assessment based on the patient’s presenting problems or needs,
the physician’s medical diagnosis policy. Collects key information from patient, family/significant other,
laboratory, and other medical reports. Determines patient needs and priorities for respiratory care with special
consideration given to patient teaching. Determines which standards of care and practice apply to the patient.
Documents assessment, including respiratory interventions or other attending physician.
42. Registered Respiratory Therapist (RTT) : Arranges and operates a variety of oxygen and other therapeutic gas
and mist inhalation equipment. Administers prescribed doses of medical gasses and aerosolized drugs. Prepares
 and maintains a chart for each patient containing all pertinent background information and treatment records.
Cleans, inspects and tests inhalation therapy equipment to ensure proper operating conditions.
43. Certified Respiratory Therapist : Arranges and operates a variety of oxygen and other therapeutic gas and mist
inhalation equipment. Administers prescribed doses of medical gasses and aerosolized drugs. Prepares and
maintains a chart for each patient containing all pertinent background information and treatment records. Cleans,
inspects and tests inhalation therapy equipment to ensure proper operating conditions.
44. Head of Respiratory Therapy: Supervises the direct clinical practice of respiratory care. Assists in enforcing
departmental, hospital policies, and procedural guidelines. Assists with orientation, training and evaluation of new
employees. Co-ordinates schedule and staffing. Provides in-service education and participates in quality
improvement research. Performs service recovery and direct patient care.
45. Hemodialysis Technician: Responsible for patient assessments, participates in patient and family teaching.
Works cooperatively with ancillary nursing and other patient team personnel, assisting the nephrologist with
necessary dialysis procedures. Performs the dialysis procedure under direct supervision of Registered Nurse.
Maintains standards for professional practice in a clinical setting.
46. Head of Dialysis: Provides and improves patient care in surgery, acute renal failure and patients requiring
apheresis. Collaborates and communicates with physicians and other disciplines in the planning and delivery of
patient surgical, acute renal and apheresis patients. Maintains a comprehensive knowledge of dialysis, apheresis
and operating room. Evaluates, plans, develops, organizes, directs, and coordinates nursing services in surgery
and dialysis.
47. Physical/Occupational Therapy Aide: Prepares patients and equipment for treatment. Ensures department is
maintained in an orderly condition. Assists the therapist to support patient during ambulation and gait training.
Removes and replaces braces, splints and slings from patient bodies before and after treatment. Changes linen
and cleans and stores equipment after use.
48. Licensed Physical Therapy Assistant: Administers physical therapy treatment to patients, working under
direction of and assistant to Physical Therapists for inpatients and outpatients. Monitors and completes progress
notes and discharge summaries. Schedules patients for treatment. Ensures all treatments are performed as
ordered or communicates why treatment was not performed.
49. Physical Therapist: Evaluates patient needs, plans, and conducts medically prescribed treatment programs.
Implements comprehensive program using a variety of treatment techniques. Re-evaluates, modifies treatment in
response to changing patient needs. Educates patient and family about in-home treatment. Evaluates, records,
and reports progress.
50. Certified Occupational Therapy Assistant: Schedules, plans and delivers prescribed occupational therapy
treatments, services and instruction to patients in such areas as daily living skills, functional mobility,
neuromuscular reeducation, vocational, general musculoskeletal, energy conservation and joint protection.
Utilizes orthotic and adaptive equipment and positioning devices as required. Administers and may interpret basic
evaluations. Documents patient status and reports changes.
51. Occupational Therapist: Plans and directs educational, vocational and recreational activities to facilitate
development and rehabilitation of mentally, physically, or emotionally handicapped patients.
52. Certified Athletic Trainer: Specializes in athletic health care involving prevention, recognition, evaluation and
assessment, immediate care, treatment, rehabilitation and reconditioning. Ensures continual communication
between injured athlete, physician, coach and family.
53. Speech Therapist: Provides direct speech-language pathology evaluation and treatment services to patients.
Develops and implements treatment plan. Reassesses patient’s performance and modifies goalsand treatment.
Documents patient’s performance. Plans for patient’s discharge.
54. Enterostomal Therapist: Provides patient consultation. Assists with development of wound care program,
updates and educates regarding wound care management. Implements the physicians plan of treatment.
55. Head of Rehabilitative Services: Planning, developing, and facilitating the implementation and evaluation of
occupational therapy, physical therapy, and speech/language pathology programs. Provides clinical consultation.
Evaluates staff performance.
56. Laundry Worker: Operates one or more machines to wash hospital laundry and linen. Performs/operates the
tumbler, flat work iron, steam press and distribution of laundry/linens under supervision.
57. Housekeeper: Cleans designated patient rooms and support areas. Cleans floors, surfaces, windows, and
furniture. Removes trash and soiled linen. Replenishes soap and paper towels. Distributes clean linen. May
replace linens and make up bed units.
58. Head of Housekeeping: Plans and directs the activities of subordinates involved in maintaining the
organization’s interior in an attractive, sanitary, and orderly condition. Inspects physical facilities and makes
recommendations regarding painting, repairs, refurbishing, etc.
59. Sleep Technician: Performs polysomnographic recordings and all technical duties related to polysomnographic
evaluation of sleep related breathing disorders.
60. EKG Technician (CPT): Records electromotive variations in action on the electrocardiograph. Attaches/removes
electrodes to specified areas of patient’s bodies. Reviews recording from each electrode for clarity and
deviations.
61. Radiology Technologist (ARRT): Operates x-ray equipment to make radiographs of designated portions of the
body to provide x-ray therapy to patients under the supervision of a radiologist. Provides coverage to the
emergency room, surgery, and any other situations requesting radiologic procedures. Reviews each examination
for technical accuracy. Prepares patients for x-ray exam and may maintain required clerical records and reports.
62. Special Procedures Radiology Technician: Applies digital and diagnostic imaging to assist in diagnosis and
treatment. Performs venous and arterial imaging and related procedures to demonstrate vascular abnormalities.
Administers injections, oral solutions, or insertions. Operates darkroom equipment processing film. Reviews,
inspects, and evaluates x-ray examinations.
63. CT Technologist: Produces computerized tomographic scanner radiographs of designated anatomical areas.
Identifies, interviews, screens, and explains procedure to patient. Prepares equipment and supplies. Checks,
recalibrates, and tests calibrating equipment.
64. MRI Technologist: Administers radioactive materials in order to perform the imaging, laboratory, and dynamic
function studies necessary to aid in diagnosis and treatment of illness. Operates radioactive equipment and
performs a variety of laboratory tests. Posts test results to patient charts.
65. Perfusionist: Accountable for setting up, operating, and maintaining heart-lung machines such as: blood
pressure and EKG monitoring equipment, cell saver, electromagnetic blood flow equipment, and balloon assist
devices.
66. Radiation Therapist: Carries out course of treatment to treat cancer with radiation therapy. Operates radiation
equipment. Records and monitors patient’s response, treatment records and appointments.
67. Nuclear Medicine Technologist: Identifies and reviews each patient’s requisition. Assesses patient condition.
Ensures proper use of restraint/support devices. Completes examination and reviews for technical accuracy.
Assists in performing all Nuclear Medicine procedures. Maintains supplies and isotopes.
68. Dosimetrist-Certified: Assists radiation oncologist and provides dosimetry calculations and dosimetry plans to
provide radiation therapy to patients. Assists in the safety and quality review of the Radiation Oncology
Department.
69. Mammography Technologist (Certified): Provides health care services, applying x-ray energy to assist in
diagnosis or treatment. Performs medical imaging techniques and related procedures to demonstrate breast
anatomy for interpretation and/or intervention by, or at the request of a licensed practitioner.
70. Cardiovascular Technician: Performs noninvasive procedures which include Holter monitoring,
electrocardiograms, cardiac stress tests, and veinous arterial and cerebral vascular studies. Schedules patients,
calculates specific tests and maintains equipment.
71. Ultrasound Technologist (Registered) : Performs diagnostic sonographic examinations utilizing ultrasonic
equipment. Locates, evaluates, and records pertinent anatomical, pathological and functional data. Records test
results and updates patient records. Maintains and calibrates equipment.
72. Radiology Supervisor: Oversees all personnel performing radiology procedures, including ultrasound, nuclear
medicine, and general radiologic views.
73. Head of Radiology: Ensures compliance with policies and procedures. Oversees all personnel performing
radiology procedures, including ultrasound, nuclear medicine, and general radiologic views.
74. Clinical Laboratory Assistant: Conducts a variety of routine tests. May make qualitative determinations relative
to specific tests. Uses standard laboratory procedures. Keeps detailed test records and reports findings.
75. Phlebotomist: Draws blood samples. Identifies patient and labels specimen. Keeps collecting trays clean.
Organizes and maintains adequate supply levels. Assists in training new employees.
76. Medical Laboratory Technician (MLT) : Provides technical assistance in the performance of routine tests.
Prepares reagents and solutions. Reports abnormalities. Maintains detailed records of daily activities.
77. Histology Technician: Receives and cuts, stains, mounts, and studies specimens of human tissues for the
pathologist’s examination.
78. Medical Technologist (ASCP) : Performs a variety of chemical, microscopic and bacteriologic tests to obtain
data for use in diagnoses and treatments of disease.
79. Cytotechnologist: Stains, mounts, and studies cells of human body to detect evidence of cancer, hormonal
abnormalities and other pathological conditions. Prepares microscopic slides, fixes and stains slide to preserve
specimen and enhance visibility of cells. Examines slide to identify abnormalities. Reports abnormalities to
Pathologist.
80. Echocardiography Technician: Performs sonographic testing to record anatomical structures and their
motions. Prepares patient psychologically and physically for examination. Operates echocardiographic recorder
while performing the examination, visualizing as many cardiac structures as possible. Selects appropriate
tracings for cardiologists’ review. Maintains cross-file of patients and diagnosis. Maintains and troubleshoots
equipment.
81. Cath Lab Technologist: Assists Cardiologist in a variety of technical administrative and research duties related
to cardiac catheterization as directed.
82. Laboratory Supervisor: Supervises all sections of the laboratory, the performance of tests, and instrument
maintenance during the shift. Establishes schedules and work assignments. Monitors test results in order to
ensure test validity. Investigates new procedures and implements quality control programs.
83. Head of Laboratory: Manages and directs employees in all sections of the laboratory in the performance of
tests for the diagnosis and treatment of disease. Establishes schedules and work assignments. Monitors test
results in order to ensure test validity. Investigates new procedures and implements quality control programs.
84. Head Cardiac Catheterization Laboratory: Directs the activities of the cardiac catheterizationlaboratory.
85. Endoscopy/Pain Management Technician: Prepares rooms for Endoscopy procedures. Provides general
assistance and supportive tasks and direct and indirect patient care. Provides care that meets the psychosocial,
physical and general aspects of care. Meets the communication needs of patient and family.
86. Bio-Med Equipment Technician: Inspects and documents the condition of all diagnostic, therapeutic, and
clinical equipment. Troubleshoots, calibrates, and repairs all equipment. Performs scheduled inspections,
maintenance, and electrical safety tests on all medical equipment. Maintains and repairs communication
equipment.
87. Sterile Supply Technician: Loads, operates, and unloads sterilizers. Labels each item. Loads and arranges
items on sterilizer carts. Prepares and maintains control log book. Prepares test packs. Makes rounds to retrieve
all used and soiled equipment, instruments and instrumentation. Performs decontamination tasks. Dissembles,
cleans, and reassembles equipment and instrumentation.
88. Sterile Supply Supervisor: Supervises and coordinates activities of personnel in central supply room engaged
in furnishing sterile and non-sterile supplies and equipment for use in care and treatment of patients. Directs
activities of personnel in use of sterilizing equipment, preparation of solutions, setting up standardized trays and
maintaining equipment of central supply room.
89. Social Worker (BSW): Works with patient and/or family to provide information on outside agencies that can
provide emotional, social, and financial assistance.
90. Social Worker (MSW) : Responds to referrals requiring social work services. Identifies high risk patients.
Assesses psychosocial needs/problems of patients/families. Develops and implements a safe and appropriate
plan specifying services based upon assessed needs. Maintains medical record documentation.
91. Pharmacy Technician: Provides supportive assistance within the pharmacy to include preparing medications,
requisitioning of pharmaceutical supplies, acquiring patient medication history, and performing general clerical
duties.
92. Senior Pharmacy Technician: Performs more complex technical duties as assigned by pharmacists involving
medication preparation and distribution. The duties may be prearranged work assignment or as result of a
specific request by a pharmacist with whom the technician is working. All work checked by a pharmacist.
93. Pharmacist (Staff): Reads, interprets, compounds and dispenses medications. Determines appropriateness of
medication based upon patient’s medication profile. Calls physicians or nurses to clarify orders or recommends
changes. Oversees prompt delivery of medications to the nursing units. Provides accurate medication therapy
information to patients, physicians and other paramedical personnel.
94. Head of Pharmacy: Plans, organizes, directs, controls, and evaluates pharmaceutical services. Develops
department policies and procedures. Compounds and/or dispenses inpatient orders. Dispenses controlled drugs
and maintains perpetual inventory records. Maintains adequate stock levels. Insures drugs are properly handled
and stored. Provides drug information in response to specific requests. Interprets prescriptions, evaluates for
dosage, route, frequency, and interactions.
95. Cashier/Food Service: Performs duties required to maintain cash register during serving hours and ensures the
proper set-up of dining areas.
96. Cook: Prepares, seasons, and cooks a variety of foods following prescribed recipes, diets and procedures to be
served to patients, employees and guests.
97. Dietary Aide: Assists in the preparation, service/delivery and storage of food. Assembles prepared foods,
delivers, and returns trays to cleanup area. Cleans and maintains sanitary conditions.
98. Registered Dietitian: Plans therapeutic diets and implements preparation and service of meals for patients.
99. Head of Food Services: Plans and directs the activities of subordinates involved in providing regular and
therapeutic diets and food service to patients. Responsible for the storage of food and preparation of food
supplies, maintenance of equipment, and proper sanitation of work area.
100. Security Representative: Guards hospital property against fire, vandalism, illegal entry and infraction of rules.
Monitors entrance/exit or may be assigned to patrol route. Enforces organizational policies and state and local
laws.
101. Security Supervisor: Plans, organizes and directs the hospital’s security system in consultation with
administration. Responsible for the safety and well being of all patients, employees and property. Cooperates
closely with law enforcement agencies.
102. Human Resources Assistant: Performs various clerical duties relating to Human Resources programs (benefits,
insurance, employment applicants, and new employee orientation). Processes and maintains files, forms, reports,
and records.
103. Recruiter: Interviews prospective employees, refers applicants to specific job openings, and checks references.
Makes job offers and may conduct orientations. Recruits on college campuses. Drafts and places
advertisements. Maintains applicant files. Advises on employment policies and laws.
104. Benefit Representative: Coordinates the administration of employee benefit programs. Advises employees on
eligibility, provisions and other matters related to benefits. Maintains employee information.
105. Compensation Analyst: Develops compensation procedures. Administers merit program. Prepares job
descriptions. Evaluates jobs and assigns grade. Participates in and/or conducts salary surveys. Analyzes and
reports on various compensation issues.
106. Human Resources Information Systems Analyst: Designs, develops and maintains HRIS databases,
supports the Benefits/Payroll system, develops automated solutions. Designs, develops and implements
databases to support needs. This includes the ability to obtain, link and integrate data from multiple data
sources.
107. Payroll Clerk: Audits and adjusts time and attendance records. Calculates overtime, differentials and other
special adjustments. Prepares and issues payroll checks. Prepares, verifies, issues payroll tax reports and payroll
tax checks. Calculates tax deductions, benefits and other deductions. Assists employees in understanding payroll
calculations and deductions, investigates problems and makes appropriate corrections.
108. Human Resources Generalist: Provides technical support and service to management and employees in one
or more Human Resources functional areas. Conducts research and makes recommendations. Develops and
implements policies, and programs. Documents and maintains personnel records. Submits required federal and
state reports. Ensures compliance with all federal and state laws. Researches and resolves system and
procedural problems.
109. Head of Human Resources: Directs the development, implementation and coordination of policies and
programs covering employment, placement, orientation, training, employee relations, compensation,
organizational development, safety and health, benefits and employee services. Directs the development and
consistent implementation of human resources policies and practices throughout hospital.
110. Medical Records Specialist: Coordinates the progression of the patient’s medical record. Codes diseases and
operations. Prepares statistical reports. Locates, retrieves, and responds to requests for medical record
information. Repairs folders. Files reports.
111. Transcriptionist: Transcribes all medical dictation, notes, and reports to patients file. Maintains transcription log
and patients medical files. Posts transcribed reports.
112. Code Analyst: Retrospectively reviews inpatient charts to determine proper principal and secondary diagnoses
to assure accuracy and obtain maximum allowable reimbursement. Codes all types of medical records for
generation of indices and statistics, proper billing, and compliance with regulations. Prepares statistical reports.
113. Health Information Technician: Releases protected health information (PHI) according to HIPAA, State and
Federal regulations. Performs ROI in a timely fashion for the following categories: Continuation of Care
(Physicians Offices and Hospitals) external insurance companies, schools, government agencies, legal
correspondence and personal patient requests. Process internal requests for Patient Financial Services for both
Inpatient and Outpatient visits.
114. Head of Medical Records: Supervises department personnel involved in maintaining the medical records of all
patients. Responsible for coding and abstracting diagnoses, treatments, and other information from patient
records. Ensures that all medical records are maintained in compliance with all accreditation and regulatory
requirements.
115. Admissions Clerk: Obtains insurance, and financial data information necessary to pre-admit or admit patient.
Prepares necessary charts with consent forms. Collects required deposits. Assigns room and prepares items
related to admitting. Interprets physician’s orders for admissions and orders tests as specified. May also refer,
transfer and discharge patients in accordance with established practices.
116. Admissions Supervisor: Coordinates activities related to admission. Coordinates with physicians, and hospital
staff to schedule patient’s admission. Assigns accommodations. Prepares record of admissions. Notifies
department of admission. Maintains census records.
117. Head of Admissions: Heads a specific functional area for multiple facilities or geographical are of the care-
providing segment of an organization. Responsible for coordinating and directing the activities of employees
engaged in the admittance of inpatients and outpatients. Prepares admitting records, makes accommodation
arrangements, and maintains admissions and transfer records as required. Ensures all admitting information is
verified and provided to operating units on a timely basis.
118. Computer Operator: Prepares data for entry. Sets up, and operates computer and peripheral equipment.
Monitors system performance. Distributes computer output. Resolves terminal and printer problems. Performs
preventive maintenance. Assists users in resolving problems and answers users questions.
119. Help Desk Coordinator: Answers questions and provides technical support for personal computer users.
Assists with definition and resolution of software-related problems or software/hardware incompatibilities.
Oversees installation and provides user training.
120. Network Specialist: Assists in planning, designing and implementing microcomputer configurations. Installs
network, software applications, and upgrades. Helps users with technical support and training. Troubleshoots
network, hardware, software, cables, and printer problems. Assists with computer maintenance and repairs.
121. Programmer Analyst: Follows detailed specifications to develop and write new computer programs to store,
locate, and retrieve specific documents, data, and information. Maintains current programs. Assists in installing
new software and hardware. Installs programming updates. Codes, tests, and debugs solutions. Analyzes,
upgrades and troubleshoots systems and documents work performed.
122. Systems Analyst: Provides technical and analytical support for implementation for new systems, including
developing tool-based screens and reports. Responsible for ongoing training, testing, and toolbased
enhancements to production systems. Works on tasks related to system design, detailed design, test planning,
conversion and ongoing application support. Assesses technology and systems and reports feasibility, benefits
and cost.
123. Head of Management Information: Directs and coordinates information systems planning and functions,
including all phases of systems design, programming, installation and operations. Develops and recommends
 objectives, policies, and procedures relating to management information systems. Creates information
applications to support business functions. Evaluates systems capabilities and makes recommendations to
promote optimal utilization.
124. Insurance Billing Clerk: Verifies patient insurance coverage. Processes and ensures the completeness of
insurance claims. Follows up on insurance payments and filings. Receives and posts monies received for patient
payments. Answers questions concerning account status. Follows-up on claim denials, pending, and aged
claims. Activates collection procedure, generates letters, and documents actions.
125. Claims Analyst: Administers cost management programs to reduce medical claims expense and to identify and
recover medical claims expense dollars from liable parties. Trends provider billing practices and identifies cost-
saving opportunities. Develops and delivers training programs with regard to billing appropriateness and health
plan guidelines for claims processors and providers.
126. Billing Supervisor: Directs and coordinates activities of insurance billing department. Ensures timely and
accurate billing. Organizes office operations. Reviews aged trial balances to insure accuracy and timeliness of
the patient financial and billing record. Coordinates department activities with all other departments.
127. Receiving & Distribution Clerk: Receives and matches incoming supplies with packing documents. Records
and reports discrepancies or damages in shipment. Tags all items. Delivers items andmaintains issue log.
Maintains receiving and distribution files. Fills and delivers all stock requisitions. Ensures inventory levels are
maintained and initiates replenishing requests.
128. Medical Buyer: Obtains quotations on sterile and non-sterile hospital supplies, places orders, and conveys
pertinent information to departments. Maintains sufficient inventory. Prepares specifications for materials and
supplies. Prepares cost analysis. Decides method of shipment consistent with delivery requirements.
129. Contract Analyst: Performs comparative financial analysis to develop savings projections of contract
alternatives for supplies, equipment and purchased services. Interprets the results of the analysis and presents
key findings. Assists staff with the consistent application of decision support tools. Designs databases, queries
and reports to meet strategic business requirements. Identifies cost reduction opportunities.
130. Head of Materials Management: Directs the purchasing and distribution activities of the hospital. Develops
policies for the purchase of materials, supplies, equipment, and services. Oversees warehousing and distribution
activities.
131. Cashier/Patient Accounts: Receives payment from patients, issues receipts, reconciles daily cash, verifies
account balances, prepares refunds, posts and prepares receipts for deposit, maintains required records, reports,
and files.
132. Accounts Payable Clerk: Under general supervision, verifies accuracy of vendor invoices to purchase
requisition, ensures proper approval and processes for payment. Maintains vendor payment files and contacts
purchasing and appropriate personnel in order to ensure receipt of order items, and computes entries on invoices
and credit memorandums to determine prices and discounts.
133. Patient Financial Representative: Performs patient account services for patients and families to include pre-
registration consultation, insurance and other health care programs, analysis, discharge and collection
consultation, billing consultation and post discharge follow-up. Obtains information from patients to determine
eligibility for government assistance programs. May, under direction, approve payment plans or extension of
credit.
134. Collection Representative: Establishes payment plans for self pay/insurance accounts. Collects delinquent
accounts. Prepares necessary forms and information for Small Claims Court.
135. Accountant: Analyzes and maintains financial reports, budgets, income and balance sheet statements, tax
returns, consolidated statements and various other accounting statements and reports. Prepares monthly journal
 entries. Reviews and verifies the accuracy of the various journals and records Performs professional operating or
cost accounting work requiring knowledge of the theory and practice of recording, classifying, examining, and
analyzing the data and records of financial transactions.
136. Senior Accountant: Prepares balance sheets, profit and loss statements, and other financial reports. Analyzes
trends, costs, revenues, financial commitments, and obligations incurred to predict future revenues and
expenses. Reports organization's finances to management, and offers suggestions about resource utilization, tax
strategies, and assumptions underlying budget forecasts.
137. Head of Patient Financial Services: Establishes and implements written policies and procedures. Organizes,
monitors and evaluates operations. Schedules hours, staff, and work assignments.
138. Controller: Directs the establishment and maintenance of accounting principles, practices, and procedures.
Maintains all accounting records. Directs the development, analysis and interpretation of statistical and
accounting information.
139. Chief Financial Officer: Plans, directs, and controls the organizations overall financial plans and policies, and
accounting practices. Maintains relationships with the financial community. Directs functions such as financial
administration, treasury, budgeting, tax, accounting, management information systems, and various
administrative functions. Develops and coordinates necessary and appropriate accounting and statistical data
and reports.
140. Head of Managed Care: Responsible for the negotiation, execution, and maintenance of contractual
arrangements with managed care organizations. Evaluates existing contractual arrangements and monitors
financial and operational performance.
141. Head of Foundation: Responsible for obtaining new revenue funds through the acquisition of gifts, donations,
and grants. Acts as a liaison with various outside agencies and organizations in order to raise funds.
142. Marketing Representative: Administers marketing information systems. Performs analytical assessments of
new and existing markets and market segments. Conducts market research. Assists with organization and
development of marketing plans and strategies.
143. Community Relations Representative: Assists in daily public relations, marketing and community relations
activities. Assists in coordinating both external and internal communications.
144. Head of Marketing: Plans, directs and coordinates the marketing of new and existing services. Represents
organization in interactions with the community and media. Continually evaluates the timely adjustment of
marketing strategy and plans to meet changing market and competitive conditions. Recommends changes in
marketing philosophy and policy.
145. Mental Heath Technician: Responsible for coordinating the non-medical treatment services. Gathers
information, evaluates patient’s individual needs, develops treatment plans, provides counseling, and acts as
primary therapist during patient’s history stay. Relays pertinent information concerning treatment and progress to
other members of the treatment team.
146. Assessment & Referral Coordinator: Coordinates referrals and admission of patients with behavioral medicine
issues. Assesses the patients need for inpatient care.
147. Mental Health Counselor: Participates in a multidisciplinary team to assess and treat patients. Provides
individual and group counseling.
148. Head of Behavioral Medicine: Administers and evaluates the effectiveness of entire psychological services to
patients including; the study, diagnosis, and treatment of mental, emotional, and behavioral disorders. Oversees
testing and counseling services.
149. Compliance Officer: Ensures conformance with applicable laws, regulations, and accreditation standards.
Develops and implements the compliance program. Develops and maintains timely reporting of compliance
information.
150. Utilization Review Technician: Monitors hospital utilization levels, intensity of patient illness, and need for
hospitalization to ensure appropriate utilization of hospital resources.
151. Head of Utilization Review: Develops and maintains utilization management plan. Maintains compliance with all
regulatory agency guidelines. Ensures that proper data is collected and all reports, records, and data are
confidentiality maintained. Represents the hospital at all Medicare Part A appeals. Supervises activity,
retrospective reviews and studies. Consults with primary physician, nursing service, ancillary services regarding
specific patients issues. Develops quality standards.
152. Grounds Keeper: Maintains grounds of the hospital by mowing, watering, picking up and disposing of liter.
153. Maintenance Mechanic: Inspects, tests, maintains, and repairs all equipment. Performs building maintenance.
Performs preventative and repair maintenance on all mechanical, electrical, or electronic equipment and systems.
Fabricates parts. Operate machines necessary to make repairs.
154. Communications Technician: Responsible for installation, maintenance and repair of all communications and
taping systems.
155. Electrical/Electronic Mechanic: Maintenance and repair of electrical and electronic equipment, systems and
components. Performs tests and inspections on systems. Performs routine and corrective maintenance.
Performs demolition and renovation of facilities.
156. Instrument Technician: Decontaminates, inspects, assembles and chooses appropriate sterilization modality for
surgical instrument sets for cases. Maintains well functioning complete and accurate tools that will add to quality
of patient care.
157. HVAC Mechanic: Maintains and repairs hospital heating, ventilation and air conditioning system to insure that
our patients receive quality and safe care by following the standards of the Engineering Department and the State
and local codes.
158. Maintenance Supervisor: Establishes priorities, supervises the maintenance and repairs of general equipment,
plumbing, and sewers. Inspects, evaluates, physical condition of facility and equipment. Directs fabrication,
repairs, renovations, and alterations. Coordinates and schedules preventive maintenance.
159. Facility Project Coordinator: Plans, organizes, supervises, coordinates all renovation and repair projects,
which are necessary in maintaining the physical structures, mechanical, electrical systems, utilities and grounds
in an operative, safe working condition. Supervises bidding, issuing purchase orders, and maintaining required
documentation associated with the work. Negotiates priorities, plans work schedules, makes job assignments,
orders needed material, supplies and parts. Recommends use of outside specialty contractors.
160. Head of Engineering/Plant Operations: Plans and directs the overall engineering, construction and
maintenance activities of all buildings, grounds and mechanical/electrical systems. Ensures compliance with all
regulatory requirements.
161. Switchboard Operator: Operates PBX equipment. Answers and relays calls. Places long distance calls.
Records and verifies billings. Maintains location listing of all phones. Coordinates maintenance and servicing of
equipment. May perform some clerical duties or act as receptionist to incoming visitors.
162. Receptionist: Greets and provides information to visitors. Performs a variety of clerical duties such as typing,
filing, recording and processing paperwork. May operate console to take and relay incoming calls.
163. Data Entry Clerk: Performs data entry for the processing of various accounting and statistical data. Operates
printer in conjunction with data entry function.
164. Mail Clerk: Sorts, delivers and picks up mail, proof work, legal documents, packages, and internal
correspondence and documents from various Bank and other sites.
165. File Clerk: Arranges records for filing. Files in permanent file. Retrieves files. Performs other duties as
assigned. Operates office equipment.
166. Unit Clerk: Assists the nursing unit in clerical duties, transcribing physicians’ orders, maintaining medical supply
inventories, and coordinating an efficiently run unit. Prepares, compiles, and maintains records. Answers
telephone, call lights, and relays information. Notifies nursing when physician’s order is received.
167. Department Secretary: Performs the secretarial function for the management/professional staff and is
accountable to the department director. Types correspondence, statistical forms, policies, procedures, purchase
orders, etc. Assists with the clerical operation of office equipment. Takes and transcribes meeting minutes.
Inventories and orders office supplies. Sets up and confirms appointments. Files all records and correspondence.
168. Executive Assistant: Assumes administrative responsibility for projects that may be complex, involve wide
impact and confidential issues. Coordinates and schedules meetings, prepares agenda, assembles materials and
prepares minutes. Composes correspondence and reports. Screens and places phone calls. Maintains files.
169. Administrative Assistant: Provide secretarial and clerical support services to senior executives.
170. Chief Executive Officer/Administrator: Directs the development of short and long range policies, budgets and
operating plans. Once approved, oversees their consistent interpretation, implementation, and achievement.
Establishes organizational structure and delegates authority. Represents organization within community.
171. Chief Operating Officer: Directs and coordinates activities of organization in accordance with
established policies, goals and objectives. Ensures the achievement of short and long range goals.
172. Hospitalist: A primary care physician who assumes responsibility for the observation and treatment of
hospitalized patients and returns them to the care of their private physicians when they are discharged from the
hospital.
173. Medical Director: Directs, plans, and coordinates activities of employees engaged in medical services.
Enforces medical services and safety regulations and advises staff and supervisors on administrative changes.
Recommends measures to improve methods, performance, and quality of medical service, and suggests
changes in working conditions to increase efficiency.
174. Internal Auditor: Audits the accounting and statistical data of various units or departments. Audits the activities
of various departments for compliance with plans, policies, and procedures prescribed by management.
Determines proper accountability of assets through physical count, inventory, andn conformation. Prepares and
submits reports on the results of audits, recommending improvements in polices and procedures.
175. Head of Risk Management: Responsible for development and coordination of risk management programs
designed to reduce the incidence and magnitude of damage claims made against the provider organization.
Through the proper combination of casualty and liability insurance, ensures that the provider organization is
adequately protected against financial loss. Collects, analyzes, and reports information pertaining to actual
claims and potential liabilities.
176. Head of Volunteer Services: Responsible for developing program goals and objects related to the effective
utilization of volunteer services in support of the organization’s personnel. Evaluates requests for volunteer
services and develops programs which respond to provider organization’s needs. Acts as liaison with all parties
by volunteer services.
177. Credentialing Technician: Processes provider applications and re-applications including the initial mailing,
review, and loading. May assist in the implementation of procedures and activities related to the credentialing,
re-credentialing and privileging of network providers. Maintains provider profiling system and communicates with
providers by phone and mail regarding credentialing status and information.
178. Chaplain: Visits with patient and/or family to establish rapport and facilitate communication. Keeps family
informed of patient’s progress. Makes phone calls on behalf of the patient or family members. Works closely with
physicians, nurses, and families in an effort to stabilize a highly emotional situation. Keeps staff informed of
patient issues.

4. The most common types of accidents the workplace

Immunology & Pulmonology and Internal Medicine (Internist)