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Principal Paper Sessions

The Rise of Supermarkets in Developing Countries: Opportunities and Chal-


lenges for Agrifood Products Suppliers (Fred Buttel, University of Wisconsin at
Madison, presiding)

THE RISE OF SUPERMARKETS IN AFRICA, ASIA,


AND LATIN AMERICA

THOMAS REARDON, C. PETER TIMMER, CHRISTOPHER B. BARRETT,


AND JULIO BERDEGUÉ

Supermarkets are traditionally viewed by we hint at emerging implications for farms and
development economists, policymakers, and firms in the region.
practitioners as the rich world’s place to shop.
The three regions discussed here have a great
majority of the poor on the planet. But su- The Context of Traditional Food Retail
permarkets are no longer just niche players and Wholesale Sectors
for rich consumers in the capital cities of the
countries in these regions. The rapid rise of su- As development proceeded in the currently
permarkets in these regions in the past five to developed world, and is proceeding in the
ten years has transformed agrifood markets three developing regions under study here,
at different rates and depths across regions markets shift from fragmented, local markets
and countries. Many of those transformations (such as village markets with wholesale and re-
present great challenges—even exclusion— tail functions) to larger, centralized wholesale
for small farms, and small processing and markets. This “de-fragmentation” tends to oc-
distribution firms, but also potentially great cur first in dry goods such as grains and later in
opportunities. Development models, policies, “fresh products”—fruits and vegetables, meat,
and programs need to adapt to this radical fish, eggs, and milk. There is progressive fresh-
change. food market integration through the rise of
This paper describes the transformation of medium/long distance trade and the establish-
agrifood systems in Africa, Asia (excluding ment of specialized production areas, as one
Japan), and Latin America. First, we describe would expect from the theory of specialization
the traditional retail and wholesale system in and comparative advantage. This integration
the midst of which emerged modern food re- is accelerated by urbanization and improve-
tailing and its procurement system. Second, ments in roads, and thus takes place at different
we discuss the determinants of and patterns rates over regions, countries, and zones. Gov-
in the diffusion of supermarkets in the three ernments have also intervened to spur growth
regions. Third, we discuss the evolution of pro- in the fresh foods and grains wholesale sec-
curement systems of those supermarkets, and tor, such as in Brazil in the 1970s/1980s and in
consequences for agrifood systems. At the end, China now. Governments have also intervened
directly in grain wholesale and even retail mar-
keting, such as the Fair-Price Shops in India
Thomas Reardon is professor at Michigan State University, East and the (now defunct and eclipsed) Foodstuff
Lansing, Michigan; C. Peter Timmer is vice president at Devel- Stores in China. Governments seldom, how-
opment Alternatives Incorporated, Bethesda, Maryland; Christo-
pher B. Barrett is professor at Cornell University, Ithaca, New
ever, intervened in the fresh food retail sector
York; and Julio Berdegué is president of RIMISP, Santiago, Chile. that continued, until the recent rise of super-
This article was presented in a principal paper session at the markets, to be dominated by mom and pop
AAEA annual meeting (Montreal, Quebec, July 2003). The arti-
cles in these sessions are not subjected to the journal’s standard stores, street fairs, and central markets. That
refereeing process. is, traditionally, a major change occurred in the
Amer. J. Agr. Econ. 85 (Number 5, 2003): 1140–1146
Copyright 2003 American Agricultural Economics Association
Reardon et al. The Rise of Supermarkets in Africa, Asia, and Latin America 1141

wholesale sector with only gradual effects on overlap with the drivers of initial supermarket
the food retail sector. diffusion in Europe and the United States. The
In the latter stages of these changes in whole- supply-side drivers were three. First, foreign
sale markets in Europe and the United States direct investment (FDI) was a crucial factor.
were concomitant changes in the retail sec- The development of supermarkets was very
tor, with the advent of self-service stores and slow before (roughly) 1990, as only domestic/
then consolidation of the retail sector via the local capital was involved. In the 1990s and
rise of supermarket chains in the past fifty after, FDI was crucial to the take-off of su-
to eighty years. A reversal of the traditional permarkets. The incentive to undertake FDI
causal direction then occurred: retail transfor- by European, U.S., and Japanese chains, and
mation deeply changed the wholesale sector chains in richer countries in the regions un-
and thus the conditions faced by farmers. Be- der study (such as chains in Hong Kong, South
low we show that a similar retail transforma- Africa, and Costa Rica) was due to satura-
tion has already made great headway in most tion and intense competition in home markets
countries of the three developing regions in and much higher margins to be made by in-
only one decade. vesting in developing markets. For example,
Carrefour earned three times higher margins
on average in its Argentine compared to its
Determinants of Supermarket Diffusion French operations in the 1990s. Moreover, ini-
in Developing Countries tial competition in the receiving regions was
weak, generally with little fight put up by tradi-
The determinants of the diffusion of supermar- tional retailers and domestic-capital supermar-
kets in developing regions can be conceptual- kets, and there are distinct advantages to early
ized as a system of demand by consumers for entry, hence occupation of key retail locations.
supermarket services, and supply of supermar- Attracting FDI were policies of full or partial
ket services—hence investments by supermar- liberalization of retail sector FDI undertaken
ket entrepreneurs. Both functions have as ar- in many countries in the three regions in the
guments incentives and capacity variables. 1990s and after (e.g., China in 1992, Brazil,
On the demand side, several forces drive the Mexico, Argentina in 1994, various African
observed increase in demand for supermarket countries via South African investment after
services (and are similar to those observed in apartheid ended in the mid 1990s, Indonesia
Europe and the United States in the twentieth in 1998, India in 2000). Overall FDI grew five
century). Demand-side incentives were as fol- to ten fold over the 1990s in these regions
lows. First, urbanization, with the consequent (UNCTAD); growth of FDI in food retailing
entry of women into the workforce outside mirrored that overall growth.
the home, increased the opportunity cost of A second crucial supply-side factor was
women’s time and their incentive to seek shop- the revolution the past decade in retail pro-
ping convenience and processed foods to save curement logistics technology and inventory
cooking time. Second, supermarkets and large- management. New practices included efficient
scale food manufacturers spurred the secular consumer response, ECR, an inventory man-
reduction in processed food prices. agement practice that minimizes inventories-
Demand-side capacity variables were as fol- on-hand, and use of internet and computers
lows. First, real mean per capita income growth for inventory control and supplier–retailer
in many countries of the regions during the coordination. These appeared first in devel-
1990s, along with the rapid rise of the middle oped countries and then in the late 1990s
class, increased demand for processed foods and early 2000s swept developing countries
(the entry point for supermarkets as they among leading chains, through home-office
could offer greater variety and lower cost of guidance for local branches of global chains,
these products than traditional retailers due and knowledge transfer and imitation and
to economies of scale in procurement). Sec- innovation by domestic supermarket chains.
ond, rapid growth in the 1990s in ownership of These changes were in turn key to centraliz-
refrigerators meant ability to shift from daily ing procurement and consolidating distribu-
shopping in traditional retail shops to weekly tion in order to “drive costs out of the system,”
or monthly shopping. Growing access to cars a phrase used widely in the retail industry.
and public transport reinforced this trend. Substantial savings were thus possible through
The supply of supermarket services was efficiency gains, economies of scale, and co-
driven by several forces, only a subset of which ordination cost reductions. China Resources
1142 Number 5, 2003 Amer. J. Agr. Econ.

Enterprise, for example, notes that it is saving 75% of the population in Latin America. Su-
40% in distribution costs by combining mod- permarket sectors of other countries in the re-
ern logistics with centralized distribution in its gion have also grown rapidly, but these started
two large new distribution centers in southern later and from a lower base. For example,
China. These efficiency gains fuel profits for supermarkets accounted for 15% of national
investment in new stores, and, through intense food retail in Guatemala in 1994 and today ac-
competition, reduce prices to consumers of count for 35% (Reardon and Berdegué).
essential food products. The development of the supermarket sec-
tor in East/Southeast Asia is generally simi-
lar to that of Latin America. The “take-off”
Patterns in Supermarket Diffusion stage of supermarkets in East/Southeast Asia
in Developing Countries started, on average, some five to seven years
behind that of Latin America, but is regis-
The incentive and capacity determinants of de- tering even faster growth. The average pro-
mand for and supply of supermarket services cessed/packaged food retail share over sev-
vary markedly over the three regions, within eral Southeast Asian countries—Indonesia,
individual countries, and within zones and be- Malaysia, and Thailand—is 33%, but is 63%
tween rural and urban areas at the country for East Asian countries—Republic of Ko-
level. Several broad patterns are observed. rea, Taiwan, and Philippines—(ACNielsen). A
First, from the earliest to the latest adopter rough rule of thumb, applicable from Latin
of supermarkets, the regions range from Latin America, is that the share of supermarkets in
America to Asia to Africa, roughly reflect- fresh foods is roughly one-half of the share
ing the ordering of income, urbanization, and in packaged foods, hence roughly 15–20% in
infrastructure and policies that favor super- Southeast Asia and 30% in East Asia out-
market growth. The overall image is of waves side China (and Japan). The 2001 supermar-
of diffusion rolling along. The first wave hit ket share of Chinese urban food markets was
major cities in the larger or richer countries 48%, up from 30% in 1999. Assuming the ur-
of Latin America. The second wave hit in ban share of the total Chinese population to
East/Southeast Asia; the third in small or be approximately one-third, the total national
poorer countries of Latin America and Asia packaged/processed food retail share of super-
including, for example, Central America and markets is around 20%, similar to the share for
Southern then Eastern Africa. By this time, supermarkets in overall food retail for Brazil
secondary cities and towns in the areas of the or Argentina in the early 1990s. However, the
“first wave” were being hit. The fourth wave, rate of store growth is three times faster in
just starting now, is hitting South Asia. China in 2003 than it was in Brazil and Ar-
Latin America has led the way among de- gentina in the 1990s.
veloping regions in the growth of the super- The most recent venue for supermarket
market sector. While a small number of super- take-off is in Africa, especially in Eastern and
markets existed in most countries during and Southern Africa. South Africa is the front-
before the 1980s, they were primarily financed runner, with roughly a 55% share of super-
by domestic capital and tended to exist in ma- markets in overall food retail and 1,700 su-
jor cities and wealthier neighborhoods. That permarkets for 35 million persons. The great
is, they were essentially a niche retail market majority of that spectacular rise has come since
serving at most 10–20% of the national food re- the end of Apartheid in 1994. To put these
tail sales. However, by 2000, supermarkets had figures in perspective, note that 1,700 super-
risen to occupy 50–60% of national food retail markets is roughly equivalent to 350,000 mom
among the Latin American countries, almost and pop stores or “spazas” in sales. Moreover,
approaching the 70–80% share of the United South African chains have recently invested
States and France. In a single decade Latin in thirteen other African countries as well as
America had the same development of super- in India, Australia, and the Philippines. Kenya
markets that the United States experienced in is the other front-runner, with 300 supermar-
five decades. The supermarket share of food kets. Zimbabwe and Zambia have fifty to hun-
retail sales for the leading six Latin Ameri- dred supermarkets each (Weatherspoon and
can countries averages 45–75%: Brazil has the Reardon).
highest share, followed by Argentina, Chile, Second, within each of the three very broad
Costa Rica, Mexico, and Colombia. Those six regions there are large differences over sub-
countries account for 85% of the income and regions and countries. Usually, these can be
Reardon et al. The Rise of Supermarkets in Africa, Asia, and Latin America 1143

supermarket-growth-ranked according to the multinationalized (foreign-owned) and con-


variables in the supply and demand model pre- solidated. The multinationalization of the sec-
sented above. In Latin America, for example, tor is illustrated in Latin America where
Brazil with a 75% share of supermarkets in global multinationals constitute roughly 70–
food retail store sales can be contrasted with 80% of the top five chains in most countries.
Bolivia with at the most 10%; in developing That supermarket sector growth is substan-
Asia, Korea with 60% can be contrasted with tially driven by FDI from outside these re-
India with 5%; and in Africa, South Africa with gions differentiates supermarket diffusion in
55% can be contrasted with Nigeria with 5%. these regions from that in the United States
Third, the take-over of food retailing in these and Europe. The tidal wave of retail FDI
regions has occurred much more rapidly in was mainly due to the global retail multi-
processed, dry, and packaged foods such as nationals, Ahold, Carrefour, and Wal-Mart,
noodles, milk products, and grains, for which smaller global chains such as Casino, Metro,
supermarkets have an advantage over mom Makro, and regional multinationals such as
and pop stores due to economies of scale. The Dairy Farm International (Hong Kong) and
supermarkets’ progress in gaining control of Shoprite (South Africa). In some larger coun-
fresh food markets has been slower, and there tries, domestic chains, sometimes in joint ven-
is greater variation across countries because of tures with global multinationals, have taken
local habits and responses by wetmarkets and the fore. For example, the top chain in Brazil
local shops. Usually the first fresh food cate- is Pão de Açúcar (in partnership with Casino,
gories for the supermarkets to gain a major- of France, since 1999), and the top chain in
ity share include “commodities” such as pota- China is the giant national chain, with some
toes, and sectors experiencing consolidation 3,500 stores, based in Shanghai and formed in
in first-stage processing and production: of- April 2003 as a fusion of Lianhua, Hualian, and
ten chicken, beef and pork, and fish. In Brazil, two others.
where the overall food retail share of super- The rapid consolidation of the sector in
markets is 75%, the share in Sao Paulo of fresh those regions mirrors what is occurring in the
fruits and vegetables is only 25%. This kind of United States and Europe. For example, in
rough “three to one” ratio is typical in the re- Latin America the top five chains per coun-
gions. This difference is also not uncommon try have 65% of the supermarket sector (ver-
in developed countries: in France, supermar- sus 40% in the United States and 72% in
kets have 70% of overall food retail, but only France). The results are striking: for example,
50% of fresh fruits and vegetables. The conve- 3 of each 10 pesos spent on food by Mexi-
nience and low prices of small shops and fairs, cans are now spent in Wal-Mart! The consoli-
with fresh and varied produce for daily shop- dation takes place mainly via foreign acquisi-
ping, continues to be a competitive challenge tion of local chains (and secondarily by larger
to the supermarket sector, with usually steady domestic chains absorbing smaller chains and
but much slower progress for supermarkets re- independents).
quiring investments in procurement efficiency. These multinationalization and consolida-
Despite the slower growth in supermarkets’ tion trends fit the supply function of our su-
share of domestic produce, it is staggering to permarket diffusion model. Global and retail
calculate the absolute market that supermar- multinationals have access to investment funds
kets now represent, even in produce, and thus from own liquidity and to international credit
how much more in other products where su- that is much cheaper than is the credit accessi-
permarkets have penetrated faster and deeper. ble by their domestic rivals. The multination-
For example, Reardon and Berdegué calculate als also have access to best practices in retail
that supermarkets in Latin America buy 2.5 and logistics technology, some of which they
times more fruits and vegetables from local developed as proprietary innovations. Where
producers than all the exports of produce from domestic firms have competed, they have had
Latin America to the rest of the world! This to make similar investments; these firms either
should be contrasted with the nearly exclusive had to enter joint ventures with global multi-
focus on produce exports in government and nationals or had to get low-cost loans from
donor programs to spur growth in agricultural their governments (e.g., the Shanghai-based
diversification and to help producers gain ac- national chain), or national bank loans.
cess to dynamic markets. Fifth, again as predictable from the diffu-
Fourth, the supermarket sector in these sion model above, the inter-spatial and inter-
regions is increasingly and overwhelmingly socioeconomic group patterns of diffusion
1144 Number 5, 2003 Amer. J. Agr. Econ.

have differed over large and small cities and ers’ responsiveness to incentives, prevail. The
towns, and over richer, middle, and poor con- risks may be due to market failures, such as in-
sumer segments. In general, there has been adequate credit, third-party certification, and
a trend from supermarkets’ occupying only a market information.
small niche in capital cities serving only the Several broad patterns of changes are ob-
rich and middle class—to spread well beyond served in the procurement technologies that
the middle class in order to penetrate deeply result.
into the food markets of the poor. They have First, there is a trend toward centralization
also spread from big cities to intermediate of procurement (per chain). As the number
towns, and in some countries, already to small of stores in a given supermarket chain grows,
towns in rural areas. About 40% of Chile’s there is a tendency to shift from a per-store
smaller towns now have supermarkets, as do procurement system, to a distribution center
many small-to-medium sized towns even in serving several stores in a given zone, district,
low-income countries like Kenya. And super- country, or a given region (which may cover
markets are now spreading rapidly beyond the several countries). This is accompanied by
top sixty cities of China in the coastal area and fewer procurement officers and increased use
are moving to smaller cities and to the poorer of centralized warehouses. Additionally, in-
and more remote northwest and southwest and creased levels of centralization may also occur
interior. in the procurement decision-making process,
and in the physical produce distribution
processes. Centralization increases efficiency
Evolution of Supermarket of procurement by reducing coordination
Procurement Systems and other transaction costs, although it may
increase transport costs by extra movement of
The decisions related to purchasing products the actual products.
for retail shelves rest with the procurement of- Usually retailers have a “step level” or
ficers in supermarket chains. Whether in the threshold throughput where they go from per-
United States, Europe, Nicaragua, Chile, or store to centralized procurement as economies
China, they are under several common “pres- of scale permit and require, and depending
sures” from supermarket managers, operating on the nature and importance of the prod-
under intense competition and low-average uct category procured. For example, we ob-
profit margins. They are caught between the served a small chain (Xiaobaiyang) in an in-
low-cost informal traditional retailers selling termediate city in China that invested re-
fresh local products on one side, and efficient cently in building a distribution center (DC)
global chain competitors like Wal-Mart on the for processed/packaged foods but continues
other side. The procurement officers strive to to buy fresh foods from the spot market (tra-
meet this pressure by reducing purchase and ditional wholesalers). By contrast, a national
transaction costs and raising product quality. chain (Hualian) invested in a large DC for
Reflecting the varied demand of consumers, packaged/processed foods and has recently
procurement officers seek to maintain diver- built a large DC for fresh foods as pro-
sity, year-round availability, and products with duce throughput has attained a critical mass,
assured quality and safety levels. and these products have attained a thresh-
Procurement officers of supermarkets usu- old importance in profits and chain marketing
ally find that they have to construct procure- strategy.
ment systems parallel to and outside of the The top three global retailers have made or
traditional wholesale systems because the lat- are making shifts toward more centralized pro-
ter cannot meet their objectives, and/or be- curement system in all the regions in which
cause they want to cut out the cost represented they operate. Wal-Mart uses a centralized pro-
by the wholesaler’s margin. Compared with curement system in most of its operating areas.
the North American or the European mar- Having centralized its procurement in France,
ket, produce marketing in the study regions is Carrefour has been moving quickly to central-
characterized by poor institutional and public ize its procurement system in other countries.
physical infrastructure support. Private infras- For example, in 2001 Carrefour established a
tructure, such as packing houses, cold chains, distribution center in São Paulo to serve three
and shipping equipment among suppliers and Brazilian states (with 50 million consumers)
distributors is usually inadequate. Risks and with fifty hypermarkets (equivalent to about
uncertainties, both in output and in suppli- 500 supermarkets) in the Southeast Region.
Reardon et al. The Rise of Supermarkets in Africa, Asia, and Latin America 1145

Similarly, Ahold centralized its procurement Third, there is growing use of specialized
systems in Thailand (Boselie). wholesalers. The changes in supplier logistics
Regional chains, such as China Resources have moved supermarket chains toward new
Enterprises (CRE) of Hong Kong—with Van- intermediaries, sidestepping or transforming
guard stores in southern China, are also cen- the traditional wholesale system. The super-
tralizing their procurement systems. CRE is markets are increasingly working with special-
tenth in retail in China and has seventeen ized wholesalers, dedicated to and capable of
large stores in the provinces of Shenzhen and meeting their specific needs. These specialized
Guangdong. In anticipation of growth fol- wholesalers cut transaction and search costs,
lowing its planned $680 million investment and enforce private standards and contracts
in China over the next five years, a shift on behalf of the supermarkets. The emergence
from store-by-store procurement to a cen- and operation of the specialized wholesalers
tralized system of procurement covering each has promoted convergence, in terms of players
province is underway. Two large distribution and product standards, between the export and
centers were completed in 2002. The distri- the domestic food markets. Moreover, there
bution center in Shenzhen is 65,000 square is emerging evidence that when supermarket
meters and will be able to handle forty de- chains source imported produce they tend to
partment stores and 400 superstores/discount do so mainly via specialized importers. For ex-
centers. ample, Hortifruti functions as the buying arm
Second, there is a trend toward logistics of most stores of the main supermarket chain
improvements to accompany procurement in Central America, as does Freshmark for
consolidation. To defray some of the added Shoprite in Africa.
transport costs that arise with centralization, Fourth, the rise of quasi-formal and formal
supermarket chains have adopted (and re- contracts is relatively new in one of the most
quired that suppliers adopt) best-practice personalized, informal markets in the food sec-
logistical technology. This requires that super- tor, the produce sector. Contracts serve as in-
market suppliers adopt practices and make centives to the suppliers to stay with the buyer
physical investments, which allow almost and over time make investments in assets (such
frictionless logistical interface with the chain’s as learning and equipment) specific to the
warehouses. The “Code of Good Commercial retailer specifications regarding the products.
Practices” signed by supermarket chains and The retailers are assured of on-time delivery
suppliers in Argentina illustrates the use and the delivery of products with desired qual-
of best-practice logistics by retail suppliers. ity attributes.
Similar trends are noted in Asia. For example, Manufacturers of private label processed
Ahold instituted a supply improvement fruit and vegetable and meat and cereals
program for vegetable suppliers in Thailand, products typically operate under formal
specifying postharvest and production prac- contract with the supermarkets. Supermarket
tices to assure consistent supply and improve chains have contracts with processing firms,
the efficiency of their operation (Boselie). who in turn may sign contracts with producers.
Retail chains in the three regions increas- Similarly, processed fruits and vegetables
ingly outsource (sometimes to a company in are sold under the label SABEMAS for the
the same holding company as the supermar- supermarket CSU in Costa Rica, and various
ket chain) logistics and wholesale distribution firms produce under contract the products
function, entering joint ventures with other for the private label. As retail sales of private
firms. An example is the Carrefour distribu- label products continue to grow, such contract
tion center in Brazil, which is the product of a arrangements are expected to increase in
joint venture of Carrefour with Cotia Trading Latin America and Asia.
(a major Brazilian wholesaler distributor) and Finally, while food retailing in these regions
Penske Logistics (a U.S. global multinational previously operated in the informal market,
firm). Similarly, Wu-mart of China announced with little use of certifications and standards,
in March 2002 (CIES, 2002) that it would the emerging trend indicates a rapid rise in
build a large distribution center to be oper- the implementation of private standards in the
ated jointly with Tibbett and Britten Logistics supermarket sector (and other modern food
(a British global multinational firm). Ahold’s industry sectors such as medium/large scale
distribution center for fruits and vegetables in food manufactures and food service chains).
Thailand is operated in partnership with TNT The rise of private standards for quality and
Logistics of the Netherlands (Boselie). safety of food products, and the increasing
1146 Number 5, 2003 Amer. J. Agr. Econ.

importance of the enforcement of otherwise- oriented programs and policies” will in fact
virtually-not-enforced public standards, is a be “supermarket-oriented.” Because three or
crucial aspect of the imposition of product four chains can command up to 50% or more
requirements in the procurement systems. In of the supermarket sector in any given country,
general, these standards function as instru- development programs and policies must learn
ments of coordination of supply chains by stan- to deal with just a handful of giant companies.
dardizing product requirements over suppli- This is an enormous challenge, and demands
ers, who may cover many regions or countries. an urgent review and revision of current ideas,
Standards specify and harmonize the product strategies, and practices.
and delivery attributes, thereby enhancing ef-
ficiency and lowering transaction costs. Private
standards of a given chain may also be de- References
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