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1. Introduction
In the present highly dynamic and continuously changing environment, the global
competition among organisations has lead to higher demands on most manufacturing
organisations (Miyake and Enkawa, 1999). Global competition among manufacturing
organisations has heralded a tremendous change in approach of management, techniques
of product and process, expectations of customer, attitude of supplier as well as
competitive behaviour (Ahuja et al., 2006). The challenges thrown up by this competition
has forced the manufacturing organisations worldwide to nurture high reliability, quality,
availability and maintainability in the manufacturing systems by implementation of various
strategic and proactive market-driven strategies to remain competitive in a highly dynamic
environment (Ahuja and Khamba, 2008). Thus, to remain at the top, an organisation needs
Received 22 September 2013
Revised 19 February 2014
to change strategies, improve product quality and reduce cost of production at a faster rate
Accepted 2 June 2014 than its competitors (Singh and Ahuja, 2012).
PAGE 278 JOURNAL OF ASIA BUSINESS STUDIES VOL. 8 NO. 3, 2014, pp. 278-294, © Emerald Group Publishing Limited, ISSN 1558-7894 DOI 10.1108/JABS-09-2013-0051
Manufacturing methods have usually been considered as an operating expense to be
minimised, and not treated an investment in increasing reliability of process in many
organisations (Patterson et al., 1996). The inadequacies of the manufacturing practices in
the past have adversely affected the organisational competitiveness by reducing
throughput and reliability of production facilities (Ahuja and Khamba, 2008). This has
resulted in fast decline in quality of products and overall production, lowering of equipment
availability due to excessive system downtime, increasing cost of product and increasing
inventory, thereby leading to unreliable delivery performance. As organisations in today’s
highly challenging scenario have working to reduce costs and enhance quality and
responsiveness, the reduction in inventory and excess capacity have come out with serious
weaknesses in the traditional manufacturing programmes (Lawrence, 1999).
To meet all the challenges, organisations try to introduce different manufacturing
techniques (Singh and Ahuja, 2012). Efforts have been made by management of
organisations to reduce the manufacturing costs and to enhance the product quality.
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2. Literature review
Holding of high inventory has been commonly considered as poor management (Boute
et al., 2004). JIT has been depicted as an inventory control technique and the Japanese
auto industry has recognised JIT as the developer of inventory management philosophy
(Aghazadeh, 2003). It is a systematic approach which reduces inventory by supplying
material at production and distribution points only when needed (Lee and Wellan, 1993). As
the name implies, JIT is to produce goods JIT for use or sale (Adeyemi, 2010). Indeed, JIT
is a method of production that has been developed to evolve a defect-free process (Cheng
and Podolsky, 1996). Horngren and Foster (1987) listed four cardinal objectives of JIT, as
shown in Figure 1.
JIT is an approach to manufacturing based on waste reduction and rapid response to
customer demand (Mullarkey et al., 1995). It is not like traditional forms of production,
where fabrication, sub-assembly or assembly takes place as and when material is
average part cycles times and increase in kanban cards, while simultaneously retaining full
customer satisfaction.
Danese et al. (2012) in their research work developed six hypotheses on the relationships
between JIT production, JIT supply, efficiency and delivery performance. Authors
concluded that JIT production practices have positively affected both efficiency and
delivery. JIT supply practices positively moderate the relationship between JIT production
and delivery, while there is no significant moderating effect when considering the impact on
efficiency.
Chen and Tan (2013) have shown that organisation ownership not only impacts the
implementation of JIT and operations performance but also impacts the relationship
between JIT implementation and operations performance:
Moreover, the results revealed that, for firms operating in China, the implementation
frequency of JIT practices varies with organisation ownerships.
The foreign and joint venture firms (JVFs) were found to have a higher level of JIT
implementation and can also achieve better performance from JIT implementation than
state-owned and private-owned firms.
Also, JIT implementation was found to have a significantly positive relationship with
operations performance in all types of ownership firms.
Malik et al. (2011) have conducted their research on JIT-based quality management in
Indian manufacturing industries, and after employing various statistical techniques in their
survey, it has been depicted that the degree of difficulty in implementation of JIT-based
quality management was found to be 3.18 on a scale of zero-five, implying that
implementation of JIT-based quality management in totality is reasonably difficult in Indian
industries.
Kumar and Grewal (2007) have discussed the critical elements of the JIT in the context of
Indian service industries. The study has been analysed by sending a questionnaire to
about 60 service industries in Chandigarh, Delhi, Punjab, Haryana and Himachal Pardesh.
On the basis of 30 responses received, authors identified critical elements of JIT. Attempt
was made to examine the degree of importance and degree of difficulties, of these critical
elements in Indian service industries. The results revealed that JIT played an important role
in service industries. Authors suggested that elements that were less difficult but more
important should be implemented in the initial stage.
Mahadevan (1997) discussed the readiness of Indian industries in implementation of JIT.
The survey was conducted by sending a questionnaire that identified 14 critical factors and
participating organisations were asked about importance of these factors. It has been
found that automobile industry in India made significant changes in many areas like JIT
purchasing, implementation of TPM and multi-skill labour. These factors contribute towards
Figure 2.
To ensure the contributions made by JIT manufacturing initiatives towards realisation of
manufacturing performances, a detailed “JIT questionnaire” has been designed for
accessing the JIT implementation capabilities of the Indian manufacturing industry and
recognition of manufacturing performances. The JIT questionnaire has been designed
through extensive literature review of studies by Benson (1986), Lee and Seah (2007),
Golhar and Stamm (1991), Clark and Mia (1993), Ramarapu et al. (1995), Spencer and
Guide (1995), Yasin and Wafa (1996), McLachlin (1997), Wafa and Yasin (1998), Claycomb
et al. (1999), Canel et al. (2000) and Kumar (2010) and validated through peer review from
academicians, consultants, JIT councillors and practitioners (JIT co-coordinators) from the
industry.
In the present study, the questionnaire survey technique has been used for gathering
information on the status of JIT implementation issues and the recognition of various
manufacturing performances in the Indian manufacturing industry. For carrying out the
survey effectively, the JIT questionnaire has been designed by conducting extensive
literature review, and it has been validated through peer review from academicians,
consultants and JIT practitioners from the industry. To ensure the relevance and
effectiveness of the questions, the questionnaire has been pre-tested on an exemplary
sample of industry. The suggestions received from the peers, consultants, managers and
senior executives from the industries and academicians have been added to make the
questionnaire more accordant to the purpose and bring out major outcomes as a result of
strategic JIT implementation. The JIT questionnaire delivers the purpose of divulging the
exploits of Indian organisation with JIT practices and highlights the major contributions of
manufacturing performance measures have also been assessed to evolve the recognition
of the contributions of the various JIT implementation success factors towards achievement
of specific manufacturing performance improvements, Further, the outcome of
enhancements in manufacturing performance with respect to “time frame of JIT
implementation” has been accessed to confirm the fact that JIT implementation is not an
overnight process, and it requires quite a reasonable period that varies between three and
five years to realise the true potential of JIT. The study has revealed improvements in
manufacturing performance over time that extends up to five years and beyond. In this
research, various statistical methods and tools has been employed for extracting out
important factors and elements contributing towards realisation of improvement in
manufacturing performance. For the analysis, the various statistical tools like Cronbach’s
alpha, Pearson correlation coefficient, multiple regression analysis, canonical correlation
and two-tailed t-test have been employed to find out the contributions of JIT implementation
initiatives towards achievement of manufacturing performance improvements in the Indian
manufacturing organisations. For the present study, formulation of hypotheses is shown
below:
H1. A significant overall association exists between JIT success factors and JIT
manufacturing performance parameters.
Questionnaire” belonged to the top management and executives that included several Vice
Presidents, General Managers (GM), Head – Quality Assurance, Head of Operations,
Head – Process Engineering, Quality Coordinators, Head – Improvement Management,
Chief Managers, Manages Manufacturing, GM – TPM, TPM Head, GM – Technical, Quality
Managers, etc.
The responses received from various organisations have been compiled and critically
analysed to access the performance of various JIT-related issues of Indian manufacturing
industry. Cronbach’s alpha has been applied to various JIT implementation success factors
and JIT implementation performance measures to evaluate the reliability of the input and
output data collected through the JIT questionnaire. The values of Cronbach’s alpha for
various input and output parameters has been depicted in Table I.
The values of Cronbach’s alpha for all the input and output parameters are in excess of
0.65. This indicates the significantly high reliability of data for various input and output
parameters.
The validation of all the input variables (A1, A2, A3, A4, A5 and A6) and output variables
(B1, B2, B3, B4, B5, B6, B7, B8, B9 and B10) has been done by discriminant validity
analysis. It is clear from the Table II that all the respective within covariance values of
variances are more than the between variables covariance values. Therefore, input and
output variables are further validated.
On the basis of the responses received from the organisations, evaluation of association of
various JIT success factors with key manufacturing performance parameters has been
made. Table III shows the Pearson correlations between various JIT implementation
success factors and manufacturing performance parameters. The Pearson correlations
have been calculated to assure the significant factors contributing to success of the JIT
implementation programme in the organisations. Only those pairs are considered as having
a significant association which have Pearson correlation ⱖ 40 per cent and statistically
significant at one per cent level of significance.
To know about critical success factors for attaining results through holistic JIT
implementation, the significant correlations have been obtained as a result of Pearson’s
correlation and covariance, and these are validated through “Multiple Regression
Analysis”, as shown in Table IV. The notations shown in the table include  ⫽ regression
coefficient (beta coefficient), R ⫽ multiple correlation coefficient. The significant factors ()
0.851 0.918 0.845 0.856 0.926 0.831 0.809 0.870 0.816 0.828 0.840 0.839 0.812 0.782 0.817 0.860 0.912
A1 0.016 0.011 0.012 0.011 0.009 0.009 0.012 0.013 0.015 0.015 0.013 0.016 0.015 0.012 0.013 0.016
A2 0.011 0.014 0.012 0.011 0.012 0.012 0.013 0.013 0.012 0.013 0.015 0.016 0.014 0.014 0.015 0.017
A3 0.012 0.012 0.015 0.012 0.010 0.012 0.013 0.013 0.016 0.015 0.014 0.018 0.016 0.017 0.018 0.019
A4 0.011 0.011 0.012 0.013 0.011 0.010 0.012 0.012 0.012 0.013 0.011 0.016 0.015 0.015 0.015 0.017
A5 0.009 0.012 0.010 0.011 0.017 0.012 0.011 0.011 0.010 0.011 0.012 0.016 0.014 0.013 0.012 0.014
A6 0.009 0.012 0.012 0.010 0.012 0.021 0.013 0.011 0.013 0.014 0.013 0.018 0.015 0.016 0.017 0.017
B1 0.012 0.013 0.013 0.012 0.011 0.013 0.020 0.015 0.013 0.014 0.018 0.016 0.016 0.015 0.016 0.020
B2 0.013 0.013 0.013 0.012 0.011 0.011 0.015 0.019 0.014 0.016 0.016 0.019 0.015 0.017 0.013 0.013
B3 0.015 0.012 0.016 0.012 0.010 0.013 0.013 0.014 0.030 0.022 0.017 0.021 0.019 0.017 0.015 0.012
B4 0.015 0.013 0.015 0.013 0.011 0.014 0.014 0.016 0.022 0.025 0.018 0.023 0.020 0.017 0.015 0.013
B5 0.013 0.015 0.014 0.011 0.012 0.013 0.018 0.016 0.017 0.018 0.026 0.016 0.017 0.015 0.013 0.015
B6 0.016 0.016 0.018 0.016 0.016 0.018 0.016 0.019 0.021 0.023 0.016 0.031 0.020 0.021 0.016 0.016
B7 0.015 0.014 0.016 0.015 0.014 0.015 0.016 0.015 0.019 0.020 0.017 0.020 0.027 0.019 0.015 0.014
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B8 0.012 0.014 0.017 0.015 0.013 0.016 0.015 0.017 0.017 0.017 0.015 0.021 0.019 0.025 0.012 0.014
B9 0.013 0.015 0.018 0.015 0.012 0.017 0.016 0.016 0.022 0.020 0.017 0.023 0.021 0.020 0.030 0.025
B10 0.016 0.017 0.019 0.017 0.014 0.017 0.020 0.020 0.020 0.020 0.022 0.022 0.023 0.023 0.025 0.033
with significance level, multiple correlation coefficient (R) and F-values for each
performance parameter are indicated in Table IV. The results show that various JIT success
factors depicted in the table have significant contribution with the respective manufacturing
performance parameters reported.
Finally, to calculate the inter-relationship between various JIT success factors and
manufacturing performance, canonical correlation analysis has been used. The main aim
Table III Values of Pearson correlation for all input and output categories
Pearson correlation B1 B2 B3 B4 B5 B6 B7 B8 B9 B10
A1 0.640 0.724 0.694** 0.762** 0.656 0.735 0.704 0.612** 0.598 0.681**
A2 0.800** 0.796** 0.591 0.682 0.788** 0.797 0.731 0.759 0.730 0.786**
A3 0.764** 0.785** 0.743** 0.789** 0.693 0.820** 0.804** 0.852** 0.813** 0.858
A4 0.703 0.763 0.586 0.707 0.600 0.768 0.797** 0.823** 0.731 0.791
A5 0.615 0.612 0.445 0.537 0.565 0.692** 0.630 0.632 0.530 0.610
A6 0.634 0.544 0.506 0.600 0.571 0.696 0.641 0.681 0.659 0.631
ⴱⴱ
Note: Correlation is significant at the 0.01 level (two-tailed)
Table IV Multiple regression between JIT implementation success factors with manufacturing performance parameters
Performance parameter Significance factor Beta value  t-value Significance (p-value) R-value F-value
and A6) on the independent variate has a range from 0.765 to 0.948. The criterion set of
manufacturing performance parameter variates (B1, B2, B3, B4, B5, B6, B7, B8, B9 and
B10) have also been found to be strongly loaded (range from 0.724 to 0.892) on the
dependent variate.
Because of the modest sample size, stability runs were made by dropping one variable at
a time and re-executing the canonical correlation analysis to assess the validity of the
canonical loadings. Of interest is the stability of the canonical loadings and the statistical
significance of the univariate and step-down F tests for the canonical correlation function.
The correlation between the individual predictor and criterion variables and their respective
canonical variates is measured by canonical correlation, and are similar in interpretation to
factor loadings. Columns 3, 4, 5, 6, 7 and 8 in Table V show the results of these stability runs
Table V Canonical correlation analysis between JIT implementation dimensions and manufacturing performance
results with stability analysis
Results after deletion of
Results with all variables A1 A2 A3 A4 A5 A6
Validation of H1
The canonical correlation of r ⫽ 0.975 at F statistic probability of 0.00 from Table V depicts
a significant overall association between criterion set of various JIT success factors and the
pre-decided set of manufacturing performance parameters. Thus, H1 got validated in the
present context. Further, the Pearson’s correlations also show that there exists a significant
association between various JIT success factors and strategic manufacturing performance
parameters.
It has been observed from Table IV that culture of management, employee’s involvement
and workplace organisation (A1) have significant effect of supplier’s coordination and
relationship (B3), inventory levels (B4), maintainability (B8) and quality enhancement (B10).
As in JIT environment, purchasing of materials plays a very important role and multiple
suppliers are used to purchase the material. To give a fair deal to each supplier, an
organisation must have ethical business values and should be fair to each supplier and it
must imbibe ethical values to deal with its suppliers.
JIT culture of management and involvement of workers helps an organisation to reduce its
inventories, proper maintenance of equipment and machinery. JIT leads to enhancement in
quality of products because of team work and multi-skilling of workforce. Job rotation under
JIT systems create conditions for job enrichment and job enlargement and at the same time
catering for employees’ social needs. In JIT environment, problem solving abilities, ability
to face challenges and involvement of workers, reduces to great extent, WIP inventory,
thereby leading to enhanced equipment maintainability.
Holistic input factor JIT purchasing (A2) has a significant effect on output factors such as
over all organisational achievements (B1), firm’s culture and values (B2), product variety
and flexibility (B5) and quality enhancement (B10). The JIT purchasing leads to reduction
in waste, increases cyclic times, quality of product gets enhanced and very less and few
inspections are required and good quality material will be received.
Effective JIT implementation initiatives can contribute towards improvement of the
competitive position of the organisation leading to enhancement of productivity and more
returns on net assets and returns on capital employed. The factor (A3) product and
manufacturing flexibility, facility layout has exhibit significance on most of the
manufacturing performance measures like overall organisational achievements (B1), firm’s
culture and values (B2), supplier’s coordination and relations (B3), inventory levels (B4),
set-up time (B6), production (B7), maintainability of equipment (B8), delivery compliance
(B9) by commitment of management, workers participation, multi-skill labour, quality
In the end, from the above analysis, new JIT model for Indian manufacturing industry has
been shown in Figure 5. Figure clearly shows the effect of various input factors on the
performance measure. It is seen from the Figure 5 that most of the performance measures
are affected by input factor A3, and input factor A5 has least effect on the performance
measure.
The gains in various parameters of manufacturing performance over time of the JIT
implementation are shown in Table VII. The table summarises the average and SDs of gains
gathered by various parameters of manufacturing performance due to implementation of
effective JIT initiatives in the manufacturing organisations. It has been seen that the mean
values of the improvements in manufacturing performance accrued in Phase III are
significantly higher than those obtained in Phase II and mean values of Phase II are also
significantly higher than those of Phase I. The significant change in manufacturing
performance parameters in the all three phases can be attributed to the fact that JIT
implementation in the Indian industry is gaining momentum, from the date of
implementation to the maturity Phase III, with only a few manufacturing organisations
having experience ⬎ five-six years regarding JIT practices. Table VIII shows the
comparative analysis of gain in manufacturing performance improvements by effective JIT
implementation programme with respect to time. The values are calculated by using a
statistical tool, two-tailed t-test, at the significance level of p at 0.05. All the tests at various
phases, i.e. t (II/I), t (III/I) and t (III/II) have been carried out to assure the statistical
difference in effectiveness of various manufacturing performance improvements gained as
a result of successful JIT implementation initiatives.
The t (II/I) (stabilising phase), t (III/I) (maturity phase) and t (III/II) (intermediate phase
between stabilising and maturity phases) values are depicted in Table VIII. The values of
various manufacturing performance improvement parameters for t(II/I) phase indicates the
significant realisation of improvement in manufacturing performance in stabilising phase as
compared to introductory phase. Similarly, t (III/I) values show that maturity phases also
have significant realisation of manufacturing performance improvements as compare to
Table VIII Two-tailed t-test results for manufacturing performance improvement parameters with respect to variable
periods
Performance parameters Phase I Phase II Phase III t(II/I) (p-value) t(III/I) (p-value) t(III/II) (p-value)
introductory phase. The values of t (III/II) in Table VIII also show that there is significant
improvement in manufacturing performance during the stabilising and maturity phases. It
is, thus, concluded that organisations starts reaping of JIT benefits since the
implementation of JIT.
Acceptance of H3
H3 is accepted fully in the present context, as the manufacturing performance
enhancement in all the three phases is highly significant.
Conclusions
For achievement of vital benefits to meet the challenges of global competition, the present
study highlights the contributions made by various JIT implementation initiatives in the
Indian industry. A pragmatic analysis has been applied in this study so as to recognise the
role of JIT success factors in attaining convincing manufacturing performance
enhancements in the Indian manufacturing organisations. For the purpose, categories of
various JIT success factor and manufacturing performance factors have been established
in the study. To support how critical JIT success factors and key manufacturing
performance enhancement parameters are related to each other, empirical evidence has
been presented in the study. The research reveals that the JIT initiatives have great
influence in affecting manufacturing performance improvements, improvement of culture of
an organisation, involvement of employees, quality, etc. This authenticates that JIT
initiatives have extremely high potential in recognising overall competencies of the
organisation. The research also acknowledged the fact that the top management can play
a major role towards achievement of improvements in manufacturing performance by
providing competent framework for JIT implementation, implementing an efficacious
reward and recognition system in the organisation and providing resources for coping up
Further, the present research affirms the fact that implementation of JIT programme does
not bring about immediate results. It requires systematic planning and a focused plan of JIT
implementation, assisted adequately by top management through adequate enhancement
in culture of organisation over adequate time to attain the true results from the holistic JIT
implementation programme.
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