CROSSWORD

1. means that that thing or product, for example a soap, is available for use.

2. is the extent to which a product can be used by certain users to achieve specific objectives
with effectiveness, efficiency and satisfaction.

3. The safety of a product will be given by the characteristics of the product itself (its
design, components, composition, shapes, packaging, etc.

4. The ability to satisfy the expectations of the consumer. Fit for the purpose it was designed
for.

5. means to incorpórate features that have a capacity to meet consumer needs (wants) and
gives customer satisfaction by altering producs.

6. Lack of direct data for a new product.

7. A system will be said to be Highly maintainable when the effort associated with restitution
is low.

8. generally applied to a process, product, model, service, system, data size or activity.