Scribd Logo
Upload

Welcome to Scribd!

  • Kepuasan Pelanggan

    Uploaded by

    Marda Kustria Dewi
    4 views5 pages
    kepuasan pelanggan

    Original Title

    Copy of Kepuasan Pelanggan

    Copyright

    © © All Rights Reserved

    Available Formats

    XLSX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    kepuasan pelanggan

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    4 views5 pages

    Kepuasan Pelanggan

    Uploaded by

    Marda Kustria Dewi
    kepuasan pelanggan

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 5

    SS S TS STS

    hari kuesioner total


    4 3 2 1
    1 5 14 1 0
    2 4 14 2 0
    3 1 14 4 1
    4 4 16 0 0
    5 5 14 1 0
    1 20
    6 3 16 1 0
    7 3 17 0 0
    8 5 11 4 0
    9 4 13 3 0
    10 5 13 2 0
    1 25 102 0 1 128
    2 11 102 13 2 128
    3 4 59 54 11 128
    4 26 91 10 1 128
    5 22 106 0 0 128
    2 32
    6 27 101 0 0 128
    7 19 106 3 0 128
    8 14 94 19 1 128
    9 18 80 27 3 128
    10 15 107 4 2 128
    1 8 37 0 0
    2 8 35 2 0
    3 2 22 18 3
    4 10 35 0 0
    5 10 35 0 0
    3 45
    6 9 36 0 0
    7 4 39 2 0
    8 7 35 3 0
    9 9 27 9 0
    10 6 39 0 0
    1 8 42 0 1
    2 0 42 8 1
    3 1 18 26 6
    4 13 30 7 1
    5 8 43 0 0
    4 51
    6 14 37 0 0
    7 12 38 1 0
    8 7 29 14 1
    9 7 27 14 3
    10 6 41 2 2
    lembar ke/kuisioner 1 2 3 4 5 6 7 8 9 10

    1 3 3 3 3 3 3 3 3 3 3
    2 3 2 2 3 3 3 2 2 2 3 1
    3 3 2 1 2 3 3 3 2 2 3 2
    4 3 3 2 4 4 4 3 3 3 3 3
    5 3 3 2 4 4 4 3 3 3 3 4
    6 3 3 3 3 3 3 3 3 3 3 5
    7 3 3 3 3 3 3 3 3 3 3 6
    8 3 3 2 4 4 4 4 4 4 4 7
    9 3 3 2 4 4 4 4 4 4 4 8
    10 3 3 2 4 4 4 4 4 4 4 9
    11 3 3 2 3 3 3 3 3 3 3 10
    12 3 3 2 3 3 3 3 3 3 3
    13 4 3 3 3 3 3 4 2 2 3
    14 4 3 2 3 3 3 4 2 2 3
    15 4 3 3 3 3 3 4 2 2 3
    16 3 2 2 3 3 3 3 2 2 3
    17 3 3 2 3 3 3 3 3 3 3
    18 3 3 2 3 3 3 3 3 3 3
    19 3 3 2 3 3 3 3 2 2 3
    20 3 3 2 3 3 3 4 2 3 3
    21 3 3 2 3 3 3 3 2 2 3
    22 3 3 3 3 3 3 3 3 3 3
    23 3 3 3 3 3 3 3 3 3 3
    24 3 3 2 3 3 3 3 3 3 3
    25 3 3 2 3 3 3 3 3 3 3
    26 4 3 2 4 3 4 4 4 4 3
    27 4 3 2 4 3 4 4 4 4 3
    28 3 3 3 3 3 3 3 3 3 3
    29 4 3 3 2 3 4 3 3 3 3
    30 4 3 3 2 3 4 3 3 3 3
    31 1 1 1 1 3 3 3 1 1 3
    32 3 3 3 4 3 4 3 3 4 4
    33 3 3 3 3 3 3 3 3 3 3
    34 3 3 4 3 3 4 4 3 4 4
    35 3 2 2 3 3 3 3 3 3 4
    36 3 3 2 3 3 3 3 3 3 3
    37 3 2 2 2 3 4 4 2 2 3
    38 3 2 2 2 3 4 4 2 2 3
    39 3 3 1 4 4 3 3 3 1 2
    40 3 3 1 4 4 3 3 3 1 1
    41 3 3 3 4 3 3 3 4 3 3
    42 3 2 2 3 3 3 3 2 2 3
    43 3 3 3 4 3 3 3 4 3 3
    44 3 3 1 4 4 3 3 3 2 2
    45 3 3 3 3 3 3 3 3 3 3
    46 3 2 1 2 3 3 3 2 2 1
    47 4 3 3 2 3 4 3 3 3 3
    48 3 3 2 3 3 3 3 3 3 3
    49 3 3 3 3 3 3 3 3 3 3
    50 3 3 3 3 3 3 3 3 3 3
    51 3 3 2 3 3 3 3 2 2 3
    4 3 2 1
    8 42 0 1
    0 42 8 1
    1 18 26 6
    13 30 7 1
    8 43 0 0
    14 37 0 0
    12 38 1 0
    7 29 14 1
    7 27 14 3
    6 41 2 2

    You might also like