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DESKTOP ENGINEER INTERVIEW QUESTIONS & ANSWERS (https://www.wisdomjobs.com/
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Windows Server 2012

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Windows Server 2012 Installation


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Finding another job can be so cumbersome that it can turn into atutorial-1863/windows-server-
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in Systems and graphics engineering, then prepare well for the job interviews to get your dream
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interview
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to achieve your career goals in an easy way. Desktop Engineer is also called as IT Service
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Management. Desktop Engineer job role is to provide help to thetutorial-1863/windows-server-
customers when any incident
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or service requests are created either calling them or by updating the incident with a solution.
Windows and
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Windows Server 2012 Windows


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Windows Server 2012 Resource


Monitor
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Windows Server 2012 Dc


Accounts
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Windows Server 2012 Tutorial (https://www.wisdomjobs.com/e-university/windows-server-2012-
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Directory
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Question 1. What Is The Bene t Of Child Domain?
Windows Server 2012 File System
Answer : There are many bene ts of Child Domain Such As:
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university/windows-server-2012-
Security Boundary
tutorial-1863/windows-server-
Administrative Overhead Low
2012- le-system-21745.html)
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Network Tra c Low
Group Managed Service Accounts
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forIs Path Of Host File In Windows?
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Answer : path : C:WindowsSystem32driversetc
tutorial-1863/group-managed-
where C: is a System root drive. service-accounts-21748.html)

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overview-21749.html)

Windows Server 2012 Dhcp Role


Question 3. What Is The Work Place In Desktop Engineer?
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Answer : Desktop engineers work in o ce environments in most cases. Some companies
university/windows-server-2012-
tutorial-1863/windows-server-
require their engineers to travel between different work sites. There are remote support
technologies that are allowing companies to cut down on their2012-dhcp-role-21752.html)
desktop engineer travel
times, as common problems can be diagnosed and xed over aWindows
remoteServer 2012 Dns Role
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Windows Server 2012 Primary


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Question 4. What Are The Duties Of Desktop Engineer?
Windows Server 2012 Manage
Answer : A desktop engineer is used to set up the computerRecords
infrastructure needed for the
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business. This duty could be as simple as installing operating systems on a few o ce
university/windows-server-2012-
machines or as extensive as setting up a network of hundreds of computers. Desktop
tutorial-1863/windows-server-
engineers install needed operating systems, software and hardware. Peripheral support for
2012-manage-records-21764.html)
printers and servers might also fall under a desktop engineer’s control.
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Windows Server 2012 Iis Security


Question 5. Who Is Desktop Engineer?
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Answer : Desktop engineers provide support and implementation services to business
university/windows-server-2012-
tutorial-1863/windows-server-
infrastructures. This job has a number of different titles. It could be called desktop systems
2012-iis-security-21769.html)
engineer, desktop support, support technician, helpdesk engineer or desktop deployment
engineer. Desktop engineers need to have extensive knowledgeWindows Server 2012
of the software Hyper-v
used by the
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business, as well as the operating systems and hardware peripherals that may be in use.
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Advanced Con guration
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Question 6. What Are The Advancements In Desktop Engineer?
tutorial-1863/advanced-
Answer : Desktop engineers can specialize in certain technologies or go into a
con guration-21773.html)
management position over other desktop engineers. Advancement into other types of
Con gure Wsus Role
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also possible.
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Wsus Policies And Tuning


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Windows Server 2012 Sharing Of


Question 7. Explain Parallel Port? Files
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Answer : Parallel port transmit data in parallel form. It is transfer data 8 bit at a time. It is
university/windows-server-2012-
faster then Serial port. Its a 25 pin female Connector . tutorial-1863/windows-server-
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Windows Server 2012 File


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Question 8. Explain Serial Port? university/windows-server-2012-
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Answer : Serial Port transmit data in a serial form. It transfer data one Bit at a time. It is
2012-easy-printing-21861.html)
transfer data one bit after another Bit. Its a Slower then parallel Port. its a 9 Pin or 25 Pin
Con gure Print Drivers
male connector.
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Question 9. Explain About Operation Master Role? 21917.html)

Answer : WindowsinServer
Operation Master Role is available on Domain Controller 2012 Backup
the Network. There
Management
are ve types of operation master roles:
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Question 10. Explain About Site?

Answer : A site is a geographical area where all of the domains are available. Site
manages the replication tra c between two or more different sites in the network.

Question 11. Explain Forest?

Answer : A group of tree is called forest and does not sharing a contiguous name space
but sharing a common con guration (Schema).

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Question 12. Explain Tree?

Answer : A group of domain is called tree and sharing a contiguous Name Space.

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Question 13. Explain Ntfs?

Answer : NTFS stands for New Technology File Systems

There are three categories in NTFS le systems

NTFS 4.0- NT Operating Systems


NTFS 5.0- 2000 Operating Systems
NTFS 6.0- 2003 Operating Systems ()
In NTFS up to File level security is available
Compression option is available
☰ Encryption option is available
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Disk Quota Option is available
NTFS supported by only limited Microsoft Based Operating System

Question 14. Explain Fat?

Answer : FAT Stands for File Allocation Table

There are three categories in FAT le system.

FAT
FAT-16
FAT-32

In FAT Not up to folder level security is available


Compression option is not available
Encryption Option is not available
Disk Quota Option is not available
FAT supported by all of the Microsoft Based Operating Systems.

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Question 15. Explain Ias Server?

Answer : IAS stands for Internet Authentication Services. IAS server is also known as
RADIUS Server. IAS Server provides the centralized management of multiple RAS & VPN
Server in the Network. On this Server Remote Access Policy and Remote Access logging
options are available.

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Question 16. What Is Vpn Server?

Answer : VPN Stands for Virtual Private Network. It is basically use for mobile user in the
network. This server provides the remote access connectivity for mobile user. In this way all
of the mobile users are connected to server through internet. This server also provides the
connectivity between two or more o ce in the network. VPN is cost effective (No Costly).

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Question 17. Tell Me How Do You Feel About Your Abilities As A Manager?

Answer : Focus on how you achieve results while maintaining good staff relations. Use
examples of your successes and how you have learned from mistakes. Emphasize your
energy and experience.

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Question 18. Identify A Few Firewalls?

Answer : There are two basic types of rewall – network layer, which make decisions
based on source and destination addresses, and application layer, which are hosts run on
proxy servers and allow no direct tra c between networks. Comodo and Zone Alarm are two
commonly used rewalls.

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Question 19. What Is The Purpose Of Boot.ini?

Answer : Boot.ini is used to decide which operating system options are displayed during
the start-up process.

Question 20. What Components Are Needed To Set Up A Basic Home Network?

Answer : Router/Hub,
LAN cards and
LAN cables.

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Question 21. What Are Some Versions Of Windows Xp?

Answer : XP Professional,
XP Home,
Media Centre,
Tablet PC and
Mobile.

Question 22. List Five Microsoft O ce Applications?

Answer : MS Word,
MS Excel,
MS PowerPoint,
MS Outlook and
MS Access.

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Question 23. What Does Dhcp Stand For And What Is Its Purpose?

Answer : Dynamic Host Con guration Protocol – it assigns dynamic IP addresses to


network devices allowing them to have a different IP address each time they are connected
to the network.

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Question 24. What Are Some Of The Ports Available In A Computer?

Answer : Common ports are: PS/2 ports, for keyboard and mouse. USB ports. Sound
ports.LAN or Ethernet ports. VGA ports.
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Question 25. What Are The Lights On A Modem/lan Card And What Do They Indicate?

Answer : The lights are:

Power light – indicates if the power is on.

Link light – indicates if the modem is receiving broadband or Internet signals from the ISP.

Data light – indicates if the Internet is working.

Connectivity light – indicates if the modem is connected to a computer.

Question 26. If The Audio For Your Computer Is Not Working, What Would You Check?

Answer : Check the following: Speaker volume, cable connections, power to the speakers
and device drivers.

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Question 27. Can You Please Explain The Difference Between Ram And Rom?

Answer : RAM stands for Random Access Memory. It is used for the temporary storage of
data that is being worked on. ROM is Read-Only Memory and is used for permanent storage
of data that should never be changed, like BIOS for example.

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Question 28. Explain Hard-disk Partitions?

Answer : Hard disk partitions divide the hard disk drive into smaller segments to enable
better space management. Each partition on the disk can then be considered as a separate
disk allowing different le systems to be used on each.

Question 29. What Are The Disadvantages Of Using Imaging Software?

Answer : This question is designed to test your familiarity with imaging software.
Describe image testing and the attributes of particular software to show your familiarity with
imaging.

Question 30. Which Desktop Operating Systems Are You Familiar With?

Answer : You will need to have familiarized yourself with the system used by the
organisation you are hoping to join. Focus your answer on those systems, but also mention
other systems with which you have experience.

Question 31. Explain The Purpose Of Device Drivers?

Answer : Device Drivers are the software required to run hardware components.

Question 32. What Do You Mean By Ntldr Error?

Answer : NTLDR is known as the Network Loader. It helps in loading the operating
system. If any system is showing “NTLDR is missing” then you need to copy the NTLDR le
from operating system CD.

Question 33. What Is The Syswow64 Folder?

Answer : It is normally found in a 64-bit OS, for example 64bit Win7. This folder is very
similar to the system32 folder of the 32-bit OS.
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Question 34. Windows Cannot Currently Check For Updates, How To Fix It?

Answer : Contact Microsoft: http://support.microsoft.com/mats/windows_update/

Please follow the steps below:

Go to Run, type “services.msc” without quotes and press Enter.


Locate Windows Update.
Right click on Service and select Properties.
In Start-up type, select Enable.
Click Start under Service status.
Click OK.

Question 35. Windows Cannot Currently Check For Updates; What Could Be The Possible
Reasons?

Answer : There could be two possible reasons:

Missing/corrupted les

Update services down

Question 36. Explain Some Commonly Used Lan Cables. What Is The Maximum Length Of
Lan Cable For Proper Communication?

Answer : There are mainly two types:

Cat 5 (Category 5 where 5 indicates twists per inch) & Cat 5e (5e indicates 5 twists per inch
per pair which leads to reduced cross talk). Both Cat 5 & 5e are UTP cables that can support
up to 100 Mbps.

Cat 6 & 6e are UTP cables that can support up to 1 Gbps.

After about 80 meters (260 feet), you will usually see a reduction in speed.

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Question 37. What Are Some Common Sources Of Computer Viruses And How Can You
Prevent Being Infected?

Answer : Some common sources are Internet downloads, email attachments, and
infected CDs/DVDs. You can use trusted anti-virus software and update it regularly. Make
sure it checks every le on the computer. Backup your system periodically in case a major
infection occurs, and be aware of all software and programs that run on your computer.
Never click a suspicious link or download a suspicious le.

Question 38. Can I Make My Hard Disk Dynamic?

Answer : Go to Run then type diskmgmt.msc. After that, right click on hard disk to convert
a basic disk to dynamic disk.

Note: You should be logged in with an administrator account.

Question 39. What Is The Blue Screen Of Death?

Answer : A Blue Screen error is mainly due to hardware or software incompatibility within
the system. The most common reasons for a Blue Screen of Death (BSD) are unwanted
software installation, high CPU usage and faulty RAM. Try the following options.

Pull out the RAM card, rub it with rubber on the chip side, and re-insert.

If a BSD still occurs, try using that RAM on another system.

Every BSD has a unique code; try searching it on Google to nd a solution.

Question 40. Which Command Is Used To Check Ip Con guration?

Answer : You can use ipcon g /all to display all of the current TCP/IP con guration
values, including the IP address, subnet mask, default gateway, and Windows Internet
Naming Service (WINS) and DNS con gurations.

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Question 41. How Do I Edit My Boot.ini? ()


Answer : Open Run, type “mscon g” and press Enter to open System Con guration Utility.
☰ Select the tab labelled BOOT.INI. Click the button labelled Check All Boot
Paths. A dialog box
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will open detailing the location of any invalid operating system locations.

Question 42. What Is The Use Of The Boot.ini File?

Answer : Boot.ini les are required in booting Windows operating systems, starting with
Windows NT. The boot.ini le also provides exibility for dual booting multiple operating
systems on the same computer.

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Question 43. How Do I Start In Safe Mode?

Answer : Open Run, type “mscon g” and press Enter. A system con guration window will
pop up; now go to the Boot tab, check the “Safe boot” box and select “Minimal” for a typical
safe boot. Click Apply and your computer will boot into Safe Mode the next time it restarts.

Reboot the computer. Start pressing the F8 key as soon as your system starts to boot. This
will open multiple boot options including Safe Mode.

Question 44. What Is The Use Of Safe Mode? When Should We Use It In Windows?

Answer : Often, we have to start Windows in Safe Mode in order to remove spyware or for
troubleshooting driver problems and other diagnostic purposes. Only speci c programs and
les with limited driver support are needed to run the operating system. This will allow you to
attempt to remove viruses, change bad drivers and perform other diagnostic tasks that
cannot be done in Normal Mode.

Question 45. How Do I Find The Path That A Packet Takes To Its Destination?

Answer : Using “tracert” command lets you see the path traveled by a packet to its
destination.

Question 46. What Is A Default Gateway? What Happens If I Don’t Have One?

Answer : A default gateway is a routing device used to forward all tra c that is not
addressed to a destination within the local network or local sub-net. If you don’t have a
default gateway, it is not possible to communicate with the network device/host of different
networks. Dial-up internet connections do not require a default gateway though because it is
present in the ISP itself.

Question 47. What Is Dns And Why Do We Use It On Workstations?

Answer : The Domain Name System (DNS) is used to resolve human-readable host
names like www.globalguideline.com into machine-readable IP addresses like
69.143.201.22. The DNS address is con gured on workstations. Windows redirects all
domain names to resolve into IP addresses.

Question 48. Why Do We Use Dhcp?

Answer : Dynamic Host Con guration Protocol (DHCP) is used to assign dynamic IP
addresses to network devices, allowing them to have a different IP address each time they
are connected to the network.

Question 49. Which Windows Os Are You Most Comfortable With?

Answer : This is a very basic question and you can prepare your answer by researching
which OS version is used by the company you’re applying in. Be sure to do a little reading on
the systems you are familiar with, so you can showcase your skills.

Question 50. Tell Me What Other Duties You Undertook That Were Beyond The Scope Of
Your Work. Have You Interacted With The It Staff?

Answer : Communicate your ability to handle different tasks and challenges. Show how
you are well versed with special systems and communicate with professionals in your area
of expertise. Include coordinating with Information Technology professionals to enhance
system communication, peripherals and network operation. You may also relate your
experience in installing computer performance monitoring equipment.

Question 51. Tell Me Have You Been Responsible For Purchasing New Computer Systems
For Your Organization?

Answer : If yes, explain how you’ve worked with vendors (suppliers) and with the
procurement department. Explain methods used to assess future computer needs in the ()
organization.
Question 52. Did You Generally Work In A Team To Solve Problems? Do You Worked
☰ Independently
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for Well?
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Answer : As a desktop engineer you must have the ability to work with others and alone.
Describe how you have worked with your staff members to determine solutions to major
issues. Impart as well your own individual assessments to identify minor failures and how
you’ve used your communication skills to consult others for solutions to problems beyond
your specialty.

Question 53. Tell Me Have You Trained And Coached Employees On Computer Systems?

Answer : If yes, report on the training programs you’ve designed and implemented for
staff. Detail the manner in which you directed them regarding operation of computer
hardware/software systems.

Question 54. Tell Us Have You Upgraded Computer Systems Offered Recommendations On
Upgrades Needed?

Answer : Describe a major upgrade in which you were heavily involved. A success story.
Something you’re proud about. Explain the step taken to ensure smooth upgrade. Rehearse,
don’t memorize; be clear and succinct.

Question 55. Tell Me About Physical Setting Up Of Hardware And Software Systems
Installation For Various Applications And Programs?

Answer : Relate your experience in installing and testing computer systems and ensuring
their proper function.

Question 56. Tell Me Have You Tested Network And Desktop Systems? Have You De-
bugged Computerized Systems?

Answer : In your answer, describe the process you took to identify and solve problems
that affect computer systems. Provide examples if necessary. Tell how you test/trouble-
shoot computers to ensure they function properly.

Question 57. Tell Me What Is Your Specialty? Have You Provided Desktop Support For
Hardware, Software Or Both?

Answer : Are you Microsoft/Cisco certi ed? If you are, give details. Speak about the
procedures you follow to test/maintain equipment and software operation. Discuss any
courses you have taken or manuals and processes you have studied, and more so, applied
practically.

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