Standard Section Reference

IOSA CGO 1.6.2

IOSA CGO 2.1.1

IOSA CGO 2.1.4

IOSA CGO 2.2.1

IOSA CGO 2.2.2

IOSA CGO 2.2.3

IOSA CGO 3.2.1

IOSA CGO 3.2.10

IOSA CGO 3.2.11

IOSA CGO 3.2.12

IOSA CGO 3.2.13

IOSA CGO 3.2.14

IOSA CGO 3.2.17

IOSA CGO 3.2.18

IOSA CGO 3.2.3

IOSA CGO 3.2.4

IOSA CGO 3.2.5

IOSA CGO 3.2.8

IOSA CGO 3.2.9

IOSA FLT 1.1.1

IOSA FLT 1.1.2

IOSA FLT 1.10.1

IOSA FLT 1.10.2

IOSA FLT 1.10.3

IOSA FLT 1.10.4

IOSA FLT 1.11.1

IOSA FLT 1.11.2

IOSA FLT 1.11.3

IOSA FLT 1.11.4A

IOSA FLT 1.11.4B

IOSA FLT 1.12.1

IOSA FLT 1.12.2

IOSA FLT 1.12.3

IOSA FLT 1.12.4

IOSA FLT 1.12.5

IOSA FLT 1.2.1

IOSA FLT 1.3.1

IOSA FLT 1.3.10

IOSA FLT 1.3.2

IOSA FLT 1.3.3

IOSA FLT 1.3.4

IOSA FLT 1.3.6

IOSA FLT 1.3.7

IOSA FLT 1.3.8

IOSA FLT 1.4.1

IOSA FLT 1.4.2

IOSA FLT 1.4.3

IOSA FLT 1.5.1

IOSA FLT 1.5.2

IOSA FLT 1.5.3

IOSA FLT 1.5.7

IOSA FLT 1.5.8

IOSA FLT 1.6.1

IOSA FLT 1.6.2

IOSA FLT 1.6.3

IOSA FLT 1.6.4

IOSA FLT 1.6.6

IOSA FLT 1.7.1

IOSA FLT 1.7.2

IOSA FLT 1.7.4

IOSA FLT 1.7.7

IOSA FLT 1.8.1

IOSA FLT 1.8.2

IOSA FLT 2.1.10

IOSA FLT 2.1.12

IOSA FLT 2.1.14

IOSA FLT 2.1.19

IOSA FLT 2.1.1A

IOSA FLT 2.1.2

IOSA FLT 2.1.21

IOSA FLT 2.1.27

IOSA FLT 2.1.28

IOSA FLT 2.1.3

IOSA FLT 2.1.35

IOSA FLT 2.1.36

IOSA FLT 2.1.45

IOSA FLT 2.1.46

IOSA FLT 2.1.47

IOSA FLT 2.2.10

IOSA FLT 2.2.11

IOSA FLT 2.2.12

IOSA FLT 2.2.13

IOSA FLT 2.2.14

IOSA FLT 2.2.15

IOSA FLT 2.2.16A

IOSA FLT 2.2.16B

IOSA FLT 2.2.17

IOSA FLT 2.2.18

IOSA FLT 2.2.19

IOSA FLT 2.2.20

IOSA FLT 2.2.22

IOSA FLT 2.2.24

IOSA FLT 2.2.26

IOSA FLT 2.2.27

IOSA FLT 2.2.29

IOSA FLT 2.2.30

IOSA FLT 2.2.31

IOSA FLT 2.2.32

IOSA FLT 2.2.33

IOSA FLT 2.2.34

IOSA FLT 2.2.35

IOSA FLT 2.2.37

IOSA FLT 2.2.38

IOSA FLT 2.2.39

IOSA FLT 2.2.40

IOSA FLT 2.2.41

IOSA FLT 2.2.42

IOSA FLT 2.2.43

IOSA FLT 2.2.7

IOSA FLT 2.2.8

IOSA FLT 2.2.9

IOSA FLT 2.3.1

IOSA FLT 2.3.2

IOSA FLT 2.3.3

IOSA FLT 2.3.4

IOSA FLT 2.3.6

IOSA FLT 2.4.1

IOSA FLT 2.4.2

IOSA FLT 2.4.3

IOSA FLT 2.5.1

IOSA FLT 2.5.2

IOSA FLT 3.10.1

IOSA FLT 3.10.2

IOSA FLT 3.10.4

IOSA FLT 3.10.6

IOSA FLT 3.10.7

IOSA FLT 3.11.1

IOSA FLT 3.11.10

IOSA FLT 3.11.11

IOSA FLT 3.11.16

IOSA FLT 3.11.17

IOSA FLT 3.11.18

IOSA FLT 3.11.32, (i)&(ii)(a)(b)

IOSA FLT 3.11.32, (ii)(c)

IOSA FLT 3.11.38

IOSA FLT 3.11.39

IOSA FLT 3.11.4

IOSA FLT 3.11.40

IOSA FLT 3.11.46

IOSA FLT 3.11.47

IOSA FLT 3.11.49

IOSA FLT 3.11.5

IOSA FLT 3.11.50

IOSA FLT 3.11.51

IOSA FLT 3.11.52

IOSA FLT 3.11.58

IOSA FLT 3.11.59

IOSA FLT 3.11.6

IOSA FLT 3.11.60

IOSA FLT 3.11.62

IOSA FLT 3.11.63

IOSA FLT 3.11.64

IOSA FLT 3.11.65

IOSA FLT 3.11.66

IOSA FLT 3.11.67

IOSA FLT 3.11.68

IOSA FLT 3.11.69

IOSA FLT 3.11.7

IOSA FLT 3.11.8

IOSA FLT 3.11.9

IOSA FLT 3.12.1

IOSA FLT 3.12.2

IOSA FLT 3.12.3

IOSA FLT 3.12.4

IOSA FLT 3.12.5

IOSA FLT 3.13.12

IOSA FLT 3.13.16

IOSA FLT 3.13.17

IOSA FLT 3.13.18

IOSA FLT 3.13.2

IOSA FLT 3.13.3

IOSA FLT 3.13.4

IOSA FLT 3.13.6

IOSA FLT 3.13.8

IOSA FLT 3.14.10

IOSA FLT 3.14.11, (i)&(ii)

IOSA FLT 3.14.11, (iii)

IOSA FLT 3.14.12

IOSA FLT 3.14.13

IOSA FLT 3.14.14

IOSA FLT 3.14.15

IOSA FLT 3.14.2

IOSA FLT 3.14.3

IOSA FLT 3.14.4

IOSA FLT 3.14.5

IOSA FLT 3.14.6

IOSA FLT 3.14.7

IOSA FLT 3.14.8

IOSA FLT 3.14.9

IOSA FLT 3.15.2

IOSA FLT 3.15.3

IOSA FLT 3.15.4

IOSA FLT 3.2.1

IOSA FLT 3.3.1

IOSA FLT 3.3.10

IOSA FLT 3.3.3

IOSA FLT 3.3.6

IOSA FLT 3.3.7

IOSA FLT 3.3.9

IOSA FLT 3.4.1

IOSA FLT 3.4.3A

IOSA FLT 3.4.3B

IOSA FLT 3.4.3C

IOSA FLT 3.4.6

IOSA FLT 3.5.1

IOSA FLT 3.5.2

IOSA FLT 3.5.3

IOSA FLT 3.6.2

IOSA FLT 3.6.3

IOSA FLT 3.6.4

IOSA FLT 3.6.5

IOSA FLT 3.7.2

IOSA FLT 3.7.3

IOSA FLT 3.7.5

IOSA FLT 3.7.6

IOSA FLT 3.7.7

IOSA FLT 3.7.8

IOSA FLT 3.7.9

IOSA FLT 3.8.1

IOSA FLT 3.8.10

IOSA FLT 3.8.2

IOSA FLT 3.8.3

IOSA FLT 3.8.6A

IOSA FLT 3.8.6B

IOSA FLT 3.8.7A

IOSA FLT 3.8.7B

IOSA FLT 3.8.8

IOSA FLT 3.8.9

IOSA FLT 3.9.2

IOSA FLT 3.9.6

IOSA FLT 3.9.7

IOSA FLT 3.9.8

IOSA FLT 3.9.9

IOSA FLT 4.1.1

IOSA FLT 4.1.2

IOSA FLT 4.1.3

IOSA FLT 4.2.1

IOSA FLT 4.2.2

IOSA FLT 4.2.4

IOSA FLT 4.2.5

IOSA FLT 4.3.1

IOSA FLT 4.3.5

Header
Operational Manuals

Training Program

Training Program

Program Elements

Program Elements

Program Elements

Dangerous Goods

Dangerous Goods

Dangerous Goods

Dangerous Goods

Dangerous Goods

Dangerous Goods

Dangerous Goods

Dangerous Goods

Dangerous Goods

Dangerous Goods

Dangerous Goods

Dangerous Goods

Dangerous Goods

Management System Overview

Management System Overview

Quality Assurance Program

Quality Assurance Program

Quality Assurance Program

Quality Assurance Program

Quality Control of Outsourced
Operations and Products
Quality Control of Outsourced
Operations and Products
Quality Control of Outsourced
Operations and Products
Quality Control of Outsourced
Operations and Products
Quality Control of Outsourced
Operations and Products
Safety Management

Safety Management

Safety Management

Safety Management

Safety Management

State Requirements

Accountability, Authorities and

Responsibilities
Accountability, Authorities and
Responsibilities
Accountability, Authorities and
Responsibilities
Accountability, Authorities and
Responsibilities
Accountability, Authorities and
Responsibilities
Accountability, Authorities and
Responsibilities
Accountability, Authorities and
Responsibilities
Accountability, Authorities and
Responsibilities
Communication and Coordination

Communication and Coordination

Communication and Coordination

Provision of Resources

Provision of Resources

Provision of Resources

Provision of Resources
Provision of Resources

Documentation System

Documentation System

Documentation System

Documentation System

Documentation System

Operations Manual

Operations Manual

Operations Manual

Operations Manual

Records System

Records System

Training and Evaluation Program

Training and Evaluation Program

Training and Evaluation Program

Training and Evaluation Program

Training and Evaluation Program

Training and Evaluation Program

Training and Evaluation Program

Training and Evaluation Program

Training and Evaluation Program

Training and Evaluation Program

Training and Evaluation Program

Training and Evaluation Program

Training and Evaluation Program

Training and Evaluation Program

Training and Evaluation Program

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements
Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Training Elements

Line Qualification

Line Qualification

Line Qualification

Line Qualification

Line Qualification

Special Qualification

Special Qualification

Special Qualification

SMS Training

SMS Training

Airspace Rules

Airspace Rules

Airspace Rules

Airspace Rules

Airspace Rules

In-flight Operations

In-flight Operations

In-flight Operations
In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations
In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

In-flight Operations

Flight Deck Policy and Procedures

Flight Deck Policy and Procedures

Flight Deck Policy and Procedures

Flight Deck Policy and Procedures

Flight Deck Policy and Procedures

Flight Deck, Passenger Cabin,

Supernumerary Compartment
Coordination
Flight Deck, Passenger Cabin,
Supernumerary Compartment
Coordination
Flight Deck, Passenger Cabin,
Supernumerary Compartment
Coordination
Flight Deck, Passenger Cabin,
Supernumerary Compartment
Coordination
Flight Deck, Passenger Cabin,
Supernumerary Compartment
Coordination
Flight Deck, Passenger Cabin,
Supernumerary Compartment
Coordination
Flight Deck, Passenger Cabin,
Supernumerary Compartment
Coordination
Flight Deck, Passenger Cabin,
Supernumerary Compartment
Coordination
Flight Deck, Passenger Cabin,
Supernumerary Compartment
Coordination
Non-Normal/Abnormal and
Emergency Operations
Non-Normal/Abnormal and
Emergency Operations
Non-Normal/Abnormal and
Emergency Operations
Non-Normal/Abnormal and
Emergency Operations
Non-Normal/Abnormal and
Emergency Operations
Non-Normal/Abnormal and
Emergency Operations
Non-Normal/Abnormal and
Emergency Operations
Non-Normal/Abnormal and
Emergency Operations
Non-Normal/Abnormal and
Emergency Operations
Non-Normal/Abnormal and
Emergency Operations
Non-Normal/Abnormal and
Emergency Operations
Non-Normal/Abnormal and
Emergency Operations
Non-Normal/Abnormal and
Emergency Operations
Non-Normal/Abnormal and
Emergency Operations
Non-Normal/Abnormal and
Emergency Operations
Flight Crew Reporting
Requirements
Flight Crew Reporting
Requirements
Flight Crew Reporting
Requirements
Flight Crew Responsibilities

Flight Crew Qualifications

Flight Crew Qualifications

Flight Crew Qualifications

Flight Crew Qualifications

Flight Crew Qualifications

Flight Crew Qualifications

Flight Crew Scheduling

Flight Crew Scheduling

Flight Crew Scheduling

Flight Crew Scheduling

Flight Crew Scheduling

Flight Preparation

Flight Preparation

Flight Preparation
Route and Airport Planning

Route and Airport Planning

Route and Airport Planning

Route and Airport Planning

Fuel, Weight/Mass and Balance,

Flight Plans
Fuel, Weight/Mass and Balance,
Flight Plans
Fuel, Weight/Mass and Balance,
Flight Plans
Fuel, Weight/Mass and Balance,
Flight Plans
Fuel, Weight/Mass and Balance,
Flight Plans
Fuel, Weight/Mass and Balance,
Flight Plans
Fuel, Weight/Mass and Balance,
Flight Plans
Aircraft Preflight and Airworthiness

Aircraft Preflight and Airworthiness

Aircraft Preflight and Airworthiness

Aircraft Preflight and Airworthiness

Aircraft Preflight and Airworthiness

Aircraft Preflight and Airworthiness

Aircraft Preflight and Airworthiness

Aircraft Preflight and Airworthiness

Aircraft Preflight and Airworthiness

Aircraft Preflight and Airworthiness

Ground Handling

Ground Handling

Ground Handling

Ground Handling

Ground Handling
Aircraft Performance

Aircraft Performance

Aircraft Performance

Navigation and Facilities

Navigation and Facilities

Navigation and Facilities

Navigation and Facilities

Aircraft Systems and Equipment

Specifications
Aircraft Systems and Equipment
Specifications
Text
CGO 1.6.2 If the Operator transports dangerous goods as revenue or non-revenue cargo, the
Operator shall ensure a copy of the current edition of the Dangerous Goods Regulations (DGR)
or the ICAO Technical Instructions for the Safe Transport of Dangerous Goods by Air (Technical
CGO 2.1.1 If the
Instructions), Operator
including transports
addenda revenue or is
as appropriate, non-revenue
available atcargo, the Operator
each location whereshall revenuehaveor a
process to ensure personnel that perform
non-revenue cargo operations are conducted and dangerous goods are accepted. (GM) operational duties in functions within the scope of
cargo (revenue or non-revenue) operations for the Operator, to include personnel of external
CGO
service 2.1.4 If the Operator
providers, complete: transports revenue or non-revenue cargo, the Operator shall have a
process
(i) Initialto ensureprior
training the training
to beingprogramsassigned completed
to perform by suchcargo operations
operational personnel in
duties;
accordance
(ii) Recurrent with CGO
training 2.1.1 are
on atransports reviewed
frequency dangerous and
in accordance updated withto remain relevant of and current.
CGO 2.2.1 If the Operator goods asrequirements
revenue or non-revenue the regulatory cargo, the
authority but not less than once during every 36-month
Operator shall have a process to ensure personnel assigned the responsibility for accepting period, except for recurrent training
in dangerous
dangerous goods
goods as specified
complete in CGOgoods
dangerous 2.2.1,training,
CGO 2.2.2 to or CGO 2.2.3.
include initial (GM)training and recurrent
CGO
training, 2.2.2onIf athe Operatorintransports
frequency accordance revenue or non-revenue
with requirements of the cargo, but does
regulatory not transport
authority, but not
dangerous
less than once goods, withinthe 24Operator
monthsshall have a process
of previous trainingto inensure
dangerous personnelgoods.assigned
Such training the shall
responsibility
be completed for accepting or
byOperator
personnel thathandling
perform any cargo complete
operational duties dangerous
in the or goodsfunctions
following training, to within
CGO
include 2.2.3 If the
initial training and transports
recurrent dangerous
training, ongoods as revenue
a frequency in accordance non-revenue with CGO cargo,
2.2.1.the
the
Operator scope of
shall cargo
have handling
a process operations:
to ensure personnel assigned the responsibility for handling or
(GM)
(i) Acceptance of cargo;
storing such cargo, as well as, where applicable, the loading of ULDs, receive dangerous goods
CGO
(ii)
training, 3.2.1toIfinclude
Handling, the Operator
storage transports
and build-up
initial training of dangerous
and recurrent goods
cargo; training, as onrevenue
a frequency or non-revenue
in accordance cargo, the
with
Operator 2.2.1.shall
(iii) Provision
CGO (GM)ofhave a Dangerous
required information Goods to Acceptance
load planning. Checklist
(GM) that:
(i) Reflects applicable requirements contained in the current DGR;
CGO
(ii) Once 3.2.10 If the Operator
completed, contains transports
information dangerous goods as
that identifies the revenue
person(s) or non-revenue
that performed cargo,
the the
Operator
acceptance check. (GM) shall have procedures that ensure dangerous goods are separated from other cargo
or incompatible materials in accordance with published category restrictions. (GM)
CGO
Note:3.2.11 If the Operator
The specifications transports
in this standard revenue
shall becargo, the Operator
applicable to dangerous shall ensure,
goods that at locations
have
where
been loaded the operatoronto anaccepts aircraft,cargo shipments,
are being transported noticestoproviding
an aircraftinformation
for loadingabout and are dangerous
being
goods
stowed transportation
in a cargo are prominently displayed and contain visual examples of dangerous
facility.
CGO
goods, 3.2.12
including If thebatteries.
Operator(GM) transports dangerous goods as revenue or non-revenue cargo, the
Operator shall have procedures to ensure any dangerous goods shipment that appears to be
damaged or leaking:
CGO
i. Is not 3.2.13to be If loaded
the Operator on or into transports
a ULD or dangerous
deliveredgoods to an as cargo on flights utilizing cargo
aircraft;
aircraft,
ii. Is safely removed from the ULD (or other transport device) byor
the Operator shall have procedures to ensure packages theoverpacks
Provider containing
or other relevant
dangerous
authority, goods,
and safe and bearing
disposal a “Cargo Aircraft Only” label, except those specifically excluded,
arranged;
CGO
are 3.2.14 If the Operator transports dangerous goods as revenue or non-revenue cargo, the
iii. Intransported
Operator the case shall of on
have
cargo aircraft
leakage, an evaluation
procedures
in accordance
that ensure is conducted with any
information
of the the
to ensure
on dangerous
following:
remainder
goods to ofbetheloaded
shipment on
i.is In a Class
in proper C compartment,
condition for to or
transport by air andperson(s) that no other package, cargo, ULD, other
aii.flight
In a3.2.17is communicated
ULDdevice container equipped the appropriate
with a fire responsible for load control. Information
CGO
transport
to be communicated If thehas Operator
been transports
contaminated
shall include ordetection/
revenue
the following: damaged. suppression
or non-revenue system
cargo, the equivalent
Operator shall to that
have
required
a(i)process by
to the
ensure certification
dangerous requirements
goods accidents of a Class
or C compartment
incidents are reported as determined
to the by the
appropriate
If applicable,
relevant authority, Air or
Waybill number;
authorities
(ii) Proper of the State
shipping name ofand/or
the OperatorUN/ID and
number;the state in which the accident or incident
CGO
iii. In
occurred, 3.2.18
such a
andIf the
manner
such Operator
that in
reports transports
thein
are event revenue
of
accordance an emergencyor non-revenue
with involvingcargo,
the reporting such the Operator
packages
requirements oforfor shall have a
overpacks,
the
a(iii)
crew Class
process
appropriatemember or
todivision,
ensure
or other
authorities. aand subsidiary
dangerous
authorized goodsrisk(s)
person reportcorresponding
can is madethose
access to tothe label(s)
appropriate
packages applied, and
authorities
or overpacks, andClass
of can
the1,
compatibility
State
handle ofand, group;sizeand
the Operator
where and the Statepermit,
weight of Condition separate Origin:
such items from other cargo. (GM)
CGO
(iv)When
(i) If3.2.3
applicable,If the Operator
undeclared packing transports dangerous
group;
or mis-declared dangerous goods goods as haverevenue or non-revenue
been discovered in cargo.cargo, the
Operator
(v) For shall
non-radioactive have procedures
material, to ensure
number ofthe
(ii) If the Operator transports dangerous goods as cargo, when dangerous goods are completed
packages, exact Dangerous
loading Goods
location Acceptance
and, as
Checklist
applicable,
discovered and net
to shipper
quantity
have been documentation,
or gross when
carried weight to
notofinclude,
eachgoods
loaded, ifsegregated,
required,
package, except:the Shipper'sand/or
separated Declaration
secured forin
CGO
Dangerous 3.2.4IfGoods, the Operator
and the transports
information dangerous
provided to the aspilot-in-command
revenue or non-revenue (PIC), are cargo, the
retained
(a) For
accordance
Operator UN 1845,
with
shall carbon
provisions
have dioxide,
procedures of the solid
to DGR.
ensure(dry ice):
anythe At the
package, option
overpack, of the Operator,
freight only
container, the UN
orwere
ULD
for
number, a minimum
If theproper period
shipping of three
name, months after
classification, flight on which the dangerous goods
(iii)
containing
transported.
Operator
dangerous
(GM)
transports
goods isdangerous
inspected goods
and istotal quantity
as cargo,
not accepted, when inunless:
each
dangerousaircraftgoods hold and are offload
airport
i.CGO
discovered3.2.5
Properly areIfmarked
required;
tothe haveOperator
beenlabeled;
and transports
carried as cargodangerous
withoutgoods as revenue
information or non-revenue
as specified in CGO 3.2.14 cargo on or
(b)
in
having For been
ULDs, UN the 3480,
Operator
provided (Lithium shall
to ion
the havebatteries)
PIC. procedures and UN 3090 (lithium
to ensure metal batteries):
ULDs containing dangerous At thegoods,option
ii.
of There
the is
Operator,no leakage;
only the UNcompromised.
number, proper shipping name, class, total quantity at each
which
iii. Its require
integrity ahas
hazard
not label,
been have a dangerous (GM) goods tag that:
CGO
loading
(i) 3.2.8
Contains Ifinformation
location,the Operator
and whether transports
that is the dangerous
package
visible mustgoods
and legible be
and, ifasplaced
carried revenue aorprotective
on aincargo-only non-revenue aircraft cargo,
are the
tag holder, such
Operator
required. shall
UN have
3480 a process
(Lithium
information remains visible and legible; ion to ensure,
batteries) when
and dangerous
UN 3090 goods
(lithium hazard
metal labels
batteries) are found
carried to be
under
missing,
aCGOState
(ii) Is 3.2.9
marked illegible
exemption with orthe detached
shall meet
class from
orall shipments
requirements
division number(s) subsequent
specified
of such to
iv) the
inrevenue andtime
dangerous v). of acceptance, such
goods;
labels are If the
replaced Operator
in transports
accordance with dangerous
the goods
information as
provided on orthenon-revenue
Shippers cargo, the
Declaration
(vi) For
(iii) If a ULD
Operator radioactive
contains
shall material,
have procedures number
packages bearing and
that ensure category
a “Cargo English, of
Aircraft packages,
Only” label,
in addition overpacks
to the indicates or freight
language therequired
ULD canbyonly
for
be Dangerous
containers,
loaded exact
onto Goods.
a loading
cargo Such requirement
locations
aircraft. (GM) and, as for the replacement
applicable, of
transport index labels shall
and to not apply
dimensions where
for each
the
labels StateareThe of Origin,
found to beis used
missing for markings
or illegible and transport
at the time ofdocuments
acceptance. related
(GM) the shipment of
FLT 1.1.1
package;
dangerous goods. (GM) Operator shall have a management system for the flight operations organization
that
(vii) Anyensures controlfor
restriction oftransport
flight operations on cargoand the management
aircraft only; of safety and security
outcomes.
(viii) Offload(GM) airport;<
FLT
(ix) If1.1.2 The Operator
applicable, dangerous shall goods
have one or more designated
transported under a state managers
exemption. in the (GM)flight operations
organization that, if required, are post holders acceptable to the Authority, and have the
responsibility, and thus are accountable, for ensuring:
FLT
i. The 1.10.1
managementThe Operator shall have a of
and supervision quality assurance
all flight operations program that provides for the auditing
activities;
and
ii. The management of safety and security in flight operations; operational functions at
evaluation of the flight operations management system and
planned
iii. Flight intervals to are ensure the organization is: with conditions and restrictions of the Air
FLT
(i) 1.10.2operations
Thewith Operator conducted
shall regulations
have an in accordance
audit planning process and sufficient resources to
Operator Certificate (AOC), and in compliancestandards;
Complying
ensure
applicable and with applicable regulations and standards of the
(ii) Satisfying
Operator. stated
(GM)operations
◄ operational needs;
audits of flight
(iii) Identifying areas requiring functions are:
improvement;
FLT
i) 1.10.3 The
Scheduled at Operator
intervals shallmeet
that have a process to ensure
management systemsignificant
requirements; issues arising from audits of
(iv)
flight Identifying
operations hazards
functions to operations.
are subject to management review in accordance with ORG 1.5.1
ii)
(v)Completed
Assessing the within a specifiedoftime
efectiveness safetyperiod. (GM) < [SMS] (GM) ◄
risk controls.
and,
FLT 1.10.4 TheORG
as applicable, Operator
1.5.2.shall
[SMS] have(GM) a process
< for addressing findings that result from audits of
flight operations functions, which ensures:
(i) Identification of root cause(s);
(ii) Development of corrective action as appropriate to address the finding(s);
(iii) Implementation of corrective action in appropriate operational areas;
(iv) Evaluation of corrective action to determine efectiveness. (GM) ◄
FLT 1.11.1 If the Operator has external service providers conduct outsourced flight operations
functions, the Operator shall have a process to ensure a contract or agreement is executed
with such external service providers. Contract(s) or agreement(s) shall identify the application
FLT 1.11.2 If thespecifications
of measurable Operator hasthat external
can be service
monitored providers by the conduct
Operatoroutsourced
to ensureflight operations
requirements
functions,
that afect the the Operator shall have
safety or security ofaflight
process to monitor
operations are suchbeingexternal
fulfilled service providers
by the service to
provider.
ensure
(GM) ◄ The Operator should have a process to ensure data or products purchased or
FLT 1.11.3
requirements that afect the safety or security of flight operations are being fulfilled. (GM) <
otherwise acquired from an external vendor or supplier (other than electronic navigation data
products, as specified in FLT 1.11.4A), meet the product technical requirements specified by
FLT 1.11.4A
Operator If the
prior Operator
to being usedutilizes
in theaircraft
conductwith electronic navigation
of operations. (GM) < data capabilities, the
Operator shall have processes, approved or accepted by the State, if required, which ensure
electronic navigation data products acquired from suppliers, prior to being used as a means
FLT
for 1.11.4B If the Operator utilizes aircraft equipped with a GPWS with a Forward-looking
Terrain
navigation Avoidance
in operations: Function, the Operator should ensure terrain and, if applicable, obstacle
data
i) Are acquired
assessed from
for aan external
level of data vendor
integrity or supplier is distributed in aintended
manner application;
to allow the
FLT 1.12.1ofThe
insertion Operator
unaltered shall
data intohave
all a hazardcommensurate
aircraft foridentification
which it is
with the
program
required. in the flight
(GM) operations
ii) Are compatible
organization with the intended function of equipment in which it is installed;
that includes:
iii)
(i) AAre distributedof
combination inreactive
a manner and toproactive
allow insertion methods of current
for hazard andidentification;
unaltered electronic
FLT 1.12.2 The
navigation
(ii) Processes data Operator
for into
safety shallanalysis
all aircraft
data have
thatarequire
safety risk assessment
it. (GM)
that identify existing hazards,and mitigation
and mayprogram in the
predict future
flight
hazards, operations
to aircraft organization
operations.that [SMS] specifies
(GM) ◄ processes to ensure:
i. Hazards are analyzed to determine the corresponding safety risks to aircraft operations;
FLT 1.12.3risks
ii. Safety Theare Operator
assessed shallto have
determinean operational
the requirementsafety reporting system in action(s);
for risk mitigation the flight
operations organization that:
iii. When required, risk mitigation actions are developed and implemented in flight operations.
(i) Encourages
[SMS](GM) ◄ and facilitates flight crew members and other flight operations personnel to
FLT
submit 1.12.4 The
reports Operator
that identify shouldsafetyhave a confidential
hazards, expose safetysafety deficiencies
reporting system implemented
and raise safety
within
concerns;
the flight operations
(ii) Ensures mandatory organization
reporting ininprocesses
a manner that
accordance encourages and facilitates the reporting of
FLT
events,1.12.5 The
hazards Operator
and/or shall have
concerns resulting from in with
or
applicable
theassociated
flight regulations;
operations
with organization
human performancefor setting
in
(iii) Includes
performance analysis
measures and asflight
a meansoperations
to monitormanagement
the safety action as
performance necessaryof the toorganization
address safety and
operations.
issues identified(GM) <
through theof reporting system. [SMS] (GM)
to validate the efectiveness risk controls. [SMS] (GM) ◄◄
FLT 1.2.1 The Operator shall have a valid Air Operator Certificate (AOC) or equivalent
document issued by the State of the Operator (hereinafter, the State) that authorizes the
Operator to conduct commercial air transport operations in accordance with specified
FLT 1.3.1 The
conditions andOperator
limitations. shallThe ensure
AOC the flight operations management system defines the
accountability,
and/or associated documents shall include: of management and non-management
authorities and responsibilities
personnel
(i) Operator that perform functions relevant to the safety or security of aircraft operations in
FLT
areas 1.3.10
of the If identification
the Operator
flight operations
(name
utilizes and
organization
location);
supernumerariesspecified inintheFLTpassenger
1.3.2. The cabin or supernumerary
management system shall
(ii) Date of issue
compartment of and period that
an aircraft of validity;
are required for the safety of operations in accordance with
also
(iii) specify:
Description of types of operations authorized;
FLT
(i) 2.2.44,
The levels the Operator should have policies andtoprocedures that: regarding risk tolerability
FLT
(iv)
i) 1.3.2
Type(s)
Define The
and ofof management
Operator
aircraft
describe authorized
duties
with
shall delegate forthe authority
authority
use;
or responsibilities and make
assignto
assigned
decisions
responsibility
such personnel forthat
the management
are related to
with
and
(v) respect
supervision
Authorized to the
of
areas safety
specific
of and/or
areas
operation security
of
or the of flight
organization
routes; operations;
relevant to the flight operations
safety;
(ii) Responsibilities for ensuring operations are byconducted in accordance with applicable
management
(vi)
ii) Exemptions,
Ensure such deviations
supernumeraries and waivers
do (listed
not impede name);
flight
FLT 1.3.3toThe
regulations
system, and Operator
include, standards
as a shalloftohave
minimum: the a procedure
Operator; for the crew
delegationmembers in thewithin
of duties performance
the flightof
(vii)
their Special
operationsduties; authorizations, include, as applicable:
(iii)
i)
(a) Lines
Fleet ofmanagement
accountability
operations; system that ensures
throughout managerialincluding
flight operations, continuity is maintained
direct accountability whenfor
iii) IfLow
operational
safety
visibility
a and/or
cabin crew
managers takeof
securityis used, (LVTO);
are
on ensure
absent
the part supernumeraries
from
of the operations
flight workplace. do senior
not
(GM) impede cabin crew
<management. [SMS]members
(GM) in the
◄
ii)
(b) Line
CAT operations;
II
FLT 1.3.4 The of
performance and/or III
Operator approaches;
shall ensure
their duties. (GM) a delegation of authority and assignment of responsibility
iii)
(c) Documentation
Head-up
within displays
the flight control;
(HUD) and
operations enhanced system
management vision systems
for liaison (EVS)withoperations
regulatory(ifauthorities,
such
iv) Flight
systems crew
are used training;
original equipment manufacturers to gain operational andbenefit);
other external entities relevant to flight operations.
FLT
v) 1.3.6
(d)Operations
(GM) GPS The Operator
<approaches; engineering; shall assign responsibility to the pilot-in-command (PIC) for:
i)
(e)The
vi) Flight
EDTO;safetycrewofscheduling;
all crew members, passengers and/or cargo on board the aircraft when the
doors
vii) areoperations;
Accident closed;
(f)
FLT
ii)
RVSM
The1.3.7 Theprevention
operation Operator
and safety
and ensure,
shall flight safety;
for thefrom
of the aircraft duration
the momentof each the flight, one pilot
aircraft is designated
is ready to move for to
viii)
(g)
act Human
MNPS
as resources;
operations;
PIC. (GM)
the
ix) purpose
Quality of taking
assurance; of until
(h) AR navigation specifications for PBN operations; the moment it finally comes to rest at the end of the flight
and
x)
FLT
(i) the engine(s)
Security.
1.3.8
Transport The (GM)
ofOperator are shut
dangerous shall down;
ensure
goods the duties
as cargo (if AOC andauthorization
responsibilities of flight for
is required crew themembers, to
iii) Ensuring
include
transport of checklists
a plan for succession
dangerous are complied
goods); of command, with. (GM) are defined and described in the OM. (GM)
(j) Electronic Flight Bag (EFB) operations (if approval for such operations is required
FLT
by the 1.4.1 The Operator
Authority). (GM)shall have a communication system that enables and ensures an
efective
Note: An exchangeETOPS approval of information
is equivalent relevantto an toEDTO
the conduct
approval of flight operations throughout the
flight
FLT 1.4.2 The
operations Operator shall
management systemhaveand a process
amongto ensure issues
operational that afect
personnel. (GM) operational
< safety and
security are coordinated among personnel with expertise in the appropriate areas within the
flight
FLT 1.4.3 The
operations Operator shall
organization and haverelevanta process to ensure
areas outside of theflightdissemination
operations, to ofinclude,
safety-critical
as
operational
appropriate:information to appropriate personnel within and external to the flight operations
organization,
i) Accident to include:
prevention and flight
FLT
i) 1.5.1 The
Airworthiness Operator
Directives havesafety;
shall(ADs); the necessary facilities, workspace, equipment and
ii) Cabin
supporting operations;
services, as well as work environment, to satisfy flight operations safety and
ii)
iii)Manufacturer bulletins;
Engineering and maintenance;
security
iii) Flight
FLT
iv) 1.5.2 crew
Operations
requirements.
bulletins
The Operator or directives;
(GM) < shall ensure management and non-management positions within the
engineering;
iv) NOTAMs.
flight operations
v) Operational (GM) organizationdispatch;
control/flight that require the performance of functions relevant to the safety
and
vi) Human resources;
FLT 1.5.3ofThe
security Operator
aircraft shalloperations
operations have
are afilled
process to ensureon
by personnel candidates,
the basis of prior to being employed
knowledge, as
skills, training
vii) Ground handling, cargo and dangerous goods;
flight crew members,
and Manufacturers,
experience appropriateare screened
for the for the
position. purpose <of determining
(GM)safety if they possess the requisite
viii) (AFM/AOM, operational and
certifications, skills, competencies and other attributes required by the Operator and/or State. communication);
ix)
FLT
Such Regulatory
1.5.7
process, agencies
The Operator
as a minimum, or authorities.
should haveinclude
shall (GM)procedures
a procedure for screening
for reviewingor testing
and/orprospective
assessing:flight
crew members for psychoactive
i) Technical competencies and skills; substances, unless such screening or testing is performed or
prohibited
ii) Aviation by the State
experience;
iii) Credentials and licenses;
iv) Interpersonal skills;
v) Medical fitness;
vi) Security background;
FLT 1.5.8 The Operator shall have a policy that addresses the use of psychoactive substances
by flight crew crewmembers, which, as a minimum:
i) Prohibits the exercise of duties while under the influence of psychoactive substances;
FLT 1.6.1 Thethe
ii) Prohibits Operator
problematic shall have use ofa psychoactive
system for thesubstances; management and control of flight
operations
iii) Requiresdocumentation
that all personnel and/orwhodata used directly
are identified in the conduct
as engaging in any or kindsupport of operations,
of problematic use
to
of include
psychoactive the operations
substances manual (OM), training manual,
are removed from safety-critical functions; onboard library and other
FLT 1.6.2
documents Intentionally open.
iv) Conformsreferenced to the requirementsin the OM that of the contain
Authority. information
(GM) and/or guidance relevant to the
flight crew. Such system shall include the elements as specified in ORG Table 1.1. (GM) ◄
FLT 1.6.3 The Operator shall ensure the system for the management and control of flight
operations documentation as specified in ORG 2.1.1 and Table 1.1 addresses, as a minimum,
the following documents from external sources:
FLT
(i) As 1.6.4 The Operator
applicable, regulationsshall ensureof the Statedocumentation
and of the used otherinstates the conduct or support
or authorities relevantof flight
to
operations,
operations; including the Operations Manual (OM) and associated revisions:
(i)
(ii) Contains
As applicable,legiblerelevant
and accurate ICAO information;
Standards and Recommended Practices (SARPS),
FLT
(ii) Is1.6.6
written Thein Operator
language(s) shall ensure
understood documents
by flight that comprise
operations the
personnel;onboard library,manuals,
as specified
regional
in Table supplementary
2.1, are carried procedures
on board the and/or
aircraft circulars;
for each flight and located in a manner that
(iii)
(iii) Is presented in a
Airworthiness Directives (ADs); format that meets the needs of flight operations personnel;
provides
(iv) If required, is accepted
FLT 1.7.1
(iv) access
for As The
applicable,
by theOperator shallorhave
Aeronautical
flight crew.
approved
(GM)Information by the
an Operations Authority.
Manual (AIP)
Publications (GM)and
(OM) ◄ the
for NOTAMS;use of personnel in the
flight operations organization,
(v) State-approved or State-accepted which may Aircraft be issued in separate
Flight Manuals parts, and which contains or
(AFM);
references
(vi) Manufacturer's the policies, procedures, checklists
Aircraft Manualsand otherincluding
guidanceperformance
or information necessary
FLT
for 1.7.2 The Operator
compliance with applicableshallOperating
ensure information
regulations,
(AOMs),
laws,inrulesthe OM and pertaining to flight crew
Operator standards.
data, weight
As aduties
minimum, and
and balance data/manuals, checklists and MEL/CDL;
responsibilities
the OM is
shall be managed published in the designated
and controlledoperational common
in accordance language(s),
with FLT 1.6.1, (GM)as specified in FLT
define the content of 3.1.1.
(vii) As applicable, other manufacturer's communications.
(GM)
the onboard
FLT 1.7.4 Thelibrary
Operator andshallbe inhave accordance
a process with specifications
to develop contained
and establish in Table 2.2.
procedures and(GM)
checklists for use by the flight crew. Such process shall ensure:
i) Human factors principles are observed in the design of the OM, checklists and
FLT 1.7.7 The
associated Operator shall have a description of the Operational Flight Plan (OFP) or
procedures;
equivalent
ii) The specific parts ofinthe
document theOM OM, which includes:
relevant to flight crew are clearly identified and defined;
(i)
iii) An
Any outline
diferences of thefrom OFP procedures
content; and checklists provided by the manufacturer(s) are
FLT
(ii) 1.8.1
Guidance The Operator
for its use shall
by flight crews;(GM) for the management and control of flight
have a system
based
operations on operational
records to considerations.
to verify
ensurethat thethecontent andinformation
retention ofcontained such records is inOFPaccordance with
(iii) A requirement relevant in the is consistent
requirements
with1.8.2 the Air of the Authority, as applicable, and to ensure operational records are subjected
FLT
to TheTraffic
Operator Servicesshall(ATS) ensure flight
theplan.system (GM) for the management and control of flight
operations records
standardized processes for: as specified in FLT 1.8.1 includes retention, for a period of time determined
by
i) Identification;
FLT
the 2.1.10
Operator TheorOperator
the Authority, shall have a Training
of records thatManual
document: for the use of flight operations
ii) Legibility;
personnel, whichof may be crewissuedqualification
in separate requirements,
parts, that contains the details of all2.3;
relevant
i) The
iii) fulfillment
Maintenance; flight as specified in Table
training
ii) programs, policies, procedures, requirements and other guidance or information
iv)Successful
FLT 2.1.12 to
Retention
necessary
and
Theadminister
and unsuccessful
Operator
retrieval; the
flight crew
shallOperator's
ensure evaluations,
theTraining
Training Manual
Program.
as specified
contains
The Training
in FLT 2.1.28.
standards
Manualforshall,
(GM) crew
flightas a
training
v) Protection and evaluation
and security; that have been approved
minimum, be managed and controlled as specified in FLT 1.6.1, and be in accordance with or accepted by the State and include, as a
minimum:
vi) Disposal,
specifications deletion
contained (electronic
in FLT records)
1.6.4 and and
Table archiving.
2.2. (GM)) (GM) <
FLT 2.1.14 The Operator
i) Standardized procedures shall forensure
training instructors,
and the conduct evaluators, line check airmen and flight crew
of evaluations;
members
ii) Standards usethatdocuments
ensure piloting for the technique
conduct ofand training and evaluation
the ability to executethat are authorized
normal and nonnormal by the
Operator
procedures foraresuch use. (GM)
checked in a way that demonstrates each pilot's competence;
FLT 2.1.19 The Operator shall ensure instructors, evaluators, line check airmen and flight crew
iii) A requirement
members (whetherthat simulated
employed aircraft, weather
or contracted), trainingandfacilities,
environmental devices, conditions
equipment areand course
standardized and appropriate for
materials (whether owned or contracted) are standardized and: the training/evaluation being administered;
FLT
iv)
i) As If2.1.1A
the Operator
applicable, The Operator
have theshall
conducts havecertification(s)
training
required aflights,
traininga and evaluation
definition
and approvalof theprogram,
conditions approved
or acceptance and/or fromor accepted
maneuvers
the State;
by
that the can Authority,
be safely that consists
simulated in of
theground
aircraft, and as flight
well
ii) As applicable, meet the required qualification and performance standards of the Operator training
as the and,
minimum when applicable,
weather and evaluations
to ensure
environmental flightconditions
crew members required are competent to perform assigned duties. beingThe program shall
or
FLT the
address 2.1.2 State;
The Operator
traditional and, shall
if ensureto
applicable,
ensure the
objectivity
advanced,
training/evaluation
isalternative
maintained orinevidence-based
the training administered
andtraining
evaluation and
can
program, be safely
iii) Are periodically
and andand efectively
thatensure
instructors, conducted;
evaluated toevaluators ensure compliance
and lineischeck with airmen
requiredare qualification
permitted and
to perform
qualification,
v) Limits
performance for the number
standards. training
of times and evaluation
maneuvers may beconducted
repeated for
and each
the type of
evaluation aircraft
still in the
be
assigned
fleet. Such activities
program without
shallshall inappropriate
also, as a minimum, interference
address:from management and/or external
considered
FLT 2.1.21 acceptable;
The Operator have sufficient instructors, evaluators, line check airmen and
organizations.
(i) Initial (GM)
qualification;
vi) Procedures for remedial training
support personnel to administer the training and evaluation programs and subsequent evaluation of a flight crew unablewith
in accordance to
(ii) Continuing
achieve
requirements or maintain qualification;
of the required
Operatorstandards. and/or the(GM) State, as applicable.
FLT 2.1.27 The Operator shall ensure formal and regular communication occurs between and
(iii) Re-qualification;
among flight operations
(iv) As applicable, aircraftmanagement, instructors, evaluators, line check airmen and flight
transition or conversion;
crew
(v) members
Upgrade to to achieve continual improvement of ground, simulator and aircraft training
PIC;
FLT
and 2.1.28
line The Operator
operations. (GM)) shall have processes for ensuring continual improvement of the flight
(vi)
crewAstrainingapplicable, other
and evaluation specializedprogram, training requirements,
to include, as a minimum, including thethose associated
monitoring, with
recording
operations
and authorized in the AOC;
(vii)
FLT As applicable,
2.1.3
evaluation The of Operator
results each traditional
of shall
successful ensureand training
flight program
crew
unsuccessful members requirement
flight receive that is replaced
training
crew evaluations. that by a the
supports
(GM)
requirement of:
introduction under an Advanced Qualification Program (AQP), Alternative Training and
Qualification
i) New policies, Program (ATQP) or Evidence-based
rules, instructions and procedures; Training (EBT) program. (GM)
FLT
ii) New 2.1.35 The Operator
aircraft types, systems shall have an initial
and fleet training program for (GM)
modifications/upgrades. instructors, evaluators and
line check airmen, to include:
(i) An instructor course that addresses as a minimum:
FLT
(a) The 2.1.36 The Operator
fundamentals of shall
teaching haveand a recurrent
evaluation; qualification program for instructors,
evaluators, and
(b) Lesson plan management; line check airmen that, as a minimum, requires participation in:
(i)
(c) Standardization
Briefing and meetings as defined by the Operator or the State;
debriefing;
FLT
(ii) 2.1.45 The Operator shall ensure training or aids and equipment,
conductedto include mock-ups, flight
(d) Training
deck Human
procedure
or evaluation
performance
trainers
sessions
issues;
and
(simulator aircraft)
other devices and/or course materials used in the flight crew
while supervised by an
individual
(e) approved
Company policies and procedures; by the Operator;
training
(iii) A State-approved or State-accepted minimum number of training events and/or
FLT 2.1.46
(f) Simulator
and evaluation Theserviceability
Operator shall andhave published
training in guidance
simulator for instructors
operation; and evaluators,
evaluations
approved
(g) If the perprogram,
Operator 12-month
conducts
reasonably
period
training
reflect
or required
flights,
the configuration
participation
dangers associated in aofsupplementary
the fleet(s)
with simulating
for re-
which the
system failures
respective training
qualification/recertification is being conducted.
program if that (GM)
the minimum number ofserviceability
events are not completed;
or accepted by the State, if applicable,
in flight; specifies minimum levels of training
(iv)
devices
(h) As A seat-specific
and/or training
applicable, (right
the or left seat,
aircraft
simulated to as applicable)
orensure
actual serviceability
weather and recurrentdoes not program
environmental adverselyfor instructors,
afect training,
conditions necessary to
evaluators,
evaluation
conduct each Line
and/or Check
simulatorsafety, Airmen,
orasaircraft who
applicable. perform
(GM) duties from
training/evaluation either
session topilot station;
be administered.
(v)
(ii) If
A non-line qualified instructors
formal observation program consisting are utilized, of:a jump seat observation program or equivalent
approved
(a) The observation or accepted by by thethe State forofnon-line
candidate experienced qualified instructors
instructors to provide the
administering familiarity
course and with
current
syllabusand lessons;type-related line operations. (GM)
FLT 2.1.47 If the Operator has a zero flight time training (ZFTT) program, the Operator shall
ensure such training program is approved or accepted by the State and:
i) Is conducted using flight simulators representative of the aircraft flown by the Operator and
FLT 2.2.10toThe
qualified LevelOperator
C, D or shall ensure flight crew members receive training in all aspects of
an equivalent;
aircraft
ii) Specifies performance
minimumduring initial ground
pilot experience training. Such
requirements training
for entry into shall
each include:
ZFTT
i) Weight/mass
qualification/training and balance;
course;
FLT
ii) 2.2.11The
Takeof, climb, Operator shall
cruise, approach and ensure flight crew
landing members
performance; complete training and an evaluation
iii)
in Each ZFTT
aircraft systemsqualification/training
and limitations, course
to include is customized
a demonstration as necessaryof to address
competence pilotoperation
in the
iii) Obstacle flight
experience, clearance; crew position and simulator level;
of
iv) aircraft
Fuel systems.
planning; Such training and evaluation shall be completed during initial ground
FLT
iv) A2.2.12
training andIf the
demonstration Operator
subsequently transports
of competencyduring isdangerous
completed
recurrent training goods
in aonce as every
flight cargo,
simulatorthemonths
36 Operator
conforming or, shall
if toensure
the
applicable, in
v) Diversion
flight crew members
specifications planning;
in item complete
i) under training
the andqualification
supervision anof evaluation
an evaluator; in dangerous goods in during initial
accordance
vi) Efect of with the
inoperative initial
or and
missing continuing
components (MEL/CDL); curriculum as defined the
ground
v) finaltraining
A2.2.13
Operator's demonstrationand subsequently ofdoes
competency once during
is completedrecurrent in an training
ofaircraft either
during within
actual theline24-month
FLT
vii)
period IfAQP/ATQP
If applicable,
from the
the Operator
engine-out
previous
that conforms
driftdown.
training
to the
notintransport (GM)
dangerous
specifications
dangerous
goods or,goods
FLTas 2.1.1B.
if applicable, cargo, in
(GM)
the Operator
accordance shallthe
with
operations
ensure flight under
crew the
memberssupervision complete of an evaluator,
training and instructor
an evaluation or current
in and
dangerous qualified
goods Pilotin-
during
continuing
Command qualification
(PIC) designated schedule
for theaspurposedefinedby in the Operator
Operator'sand/or AQP/ATQP/EBT
State. (GM) that conforms to
initial
the ground
specifications training of FLT and subsequently
2.1.1B. once during recurrent training either within the 24-
FLT 2.2.14 The Operator shall ensure flight crew
month period from the previous training in dangerous goods or, if applicable, in accordance members complete training and, when
applicable,
with the continuing an evaluation in crew schedule
qualification resource management
as defined in the (CRM), including
Operator's Threat and Error
AQP/ATQP/EBT that
Management,
conforms to the using facilitatorsofthat
specifications FLT have
2.1.1B. been trained in human performance and human
FLT 2.2.15
factors If the Operator
principles. Such training utilizesand FOO personnel
evaluation andbe
shall the Operator’sduring
completed method of Operational
initial ground
Control
training requires shared responsibility
and subsequently during recurrent between trainingan FOO once and every the 36 PIC,months
the Operator should in
or, if applicable,
ensure
accordance flightwithcrewthe members
initial andcomplete
continuing resource management
qualification curriculum training as that addresses
defined in the issues of
FLT
mutual 2.2.16Aconcern The Operator
to flight shallmembers
crew ensure flight crew
andspecificationsmembers complete
FOO personnel. Such training
training shouldandbe an
Operator's
evaluation AQP/ ATQP that conforms to the of FLT 2.1.1B. (GM)
conducted in forsubjects
the purposes associated with adverse
of enhancing weather and/or
coordination, ensuring environmental
a mutual understanding conditions of
during
the humaninitialfactors
ground traininginand
involved joint subsequently
operational during
control recurrent
and achievingtraining commoneither learning
once every 36
FLT
months 2.2.16B or, Ifapplicable,
if the Operator in conducts operations
accordance with the on routes that
continuing traverse active
qualification schedule volcanic areas in
as defined
objectives
or inOperator's as set out
the terminal areas by the appropriate
of airports in theflight
vicinity operations
activeand
of specifications operational
volcanoes, control management
the2.1.1B.
Operator shall
the
personnel. AQP/ATQP/EBT that conforms to the of FLT Such training
ensure
and2.2.17 flight(GM)
evaluation crewshall members
address, complete
as applicable: training and an evaluation in such operations during
FLT
initial ground Thetraining
Operator or,shall ensure
if applicable, flight crew members
in accordance with the complete
initial and upset prevention and
continuing
(i) Cold
recovery weather
training operations;
(UPRT) during initial ground training and subsequently
qualification
(ii) De-/anti-icing curriculum
policies asanddefined
proceduresin the Operator’sspecifiedAQP/ATQP that conforms torecurrent
during the
training
specifications eitherof onceFLT every
2.1.1B. 36(GM)months or, ifasapplicable, in
in FLT 3.9.6;
accordance with the continuing
FLT
qualification schedule as defined in the Operator's AQP/ATQP/EBT that conforms to the the
(iii) 2.2.18
ContaminatedIf the Operator
runway is authorized
operations; to conduct RVSM/RNP/RNAV/MNPS operations,
Operator
(iv) Thunderstorm
specifications shallof ensure
FLT flight crew
avoidance.
2.1.1B. (GM)
(GM) members complete training and an evaluation in, as
applicable,
Note: Item RVSM/RNP/RNAV/MNPS
ii) is applicable if the procedures
Operator during initial ground training and,conditions
if
FLT 2.2.19 The
applicable, Operator shall
in accordance withensurethe flightconducts
continuing crew flights
members,
qualification
from
includingany airport
schedule as instructors when
defined in andtheevaluators
are
whose conducive
native to ground
language is not aircraft icing.
Operator's AQP/ATQP/EBT thatthe same astothe
conforms thedesignated
specifications common of FLTlanguage
2.1.1B. (GM) specified in FLT
3.1.1, complete an evaluation prior to being assigned to operational duties to demonstrate a
FLT
level2.2.20 The Operator
of proficiency in theshall require common
designated flight crewlanguage members, that who conduct
ensures such flights
flightintocrewareas
where
members are able to:
English
i) Efectively is thecommunicate
primary language during of Air performance
Traffic Controlof(ATC) and whose duties include
FLT 2.2.22 The
communication Operator
with ATCshall havethe
toincomplete a process
an evaluationto ensure operational
flightinitial
during crewgroundduties;
members who conduct
training to
ii) Understand
flights into areas information
where English the is OM pertaining
required for Air to duties
Traffic and
Control responsibilities.
(ATC) communications, (GM) and
demonstrate a
who have level
sufficient not previously
of English demonstrated
language expert that
proficiency Englishwill language
ensure proficiency,
efective receive a periodic
communication during
FLT 2.2.24 <AC>
evaluation If the Operator
to demonstrate a minimum transports leveldangerous
of Englishgoods language on cargo aircraftthat
proficiency andisassigns flight
sufficient,
the
crew members duties and responsibilities related to theefective
preflightcommunication
inspection of accessible
as defined
performance by the
of such Operator and/or the State, to ensure during the
dangerous
performance goods,
ofOperatortheduties.
duties. Operator
Such
(GM) shall ensure
evaluation shall applicable
be completed flightduringcrew members complete training
FLT 2.2.26
and an evaluation The inevery shall
the preflight ensure flight
inspection crew members dangerous
of accessible completeinitial trainingground
goodslevel
training
in normal
during
and
and
initial
subsequently
non-normal once
procedures three
and (3)
maneuvers to six (6)
duringyears based
initial on
training the andproficiency
subsequently of the
during
ground
applicant. training.
(GM) (GM)
recurrent training once every 12 months, once every 24 months or, if applicable, in accordance
FLT 2.2.27
with the initial The Operator
and continuing shall ensure flight crew
qualification curriculummembers complete
as defined in training
the Operator's and, when AQP/ ATQP
applicable, an evaluation, that includes a demonstration
that conforms to the specifications of FLT 2.1.1B. Such training shall address, as a minimum: of competence in normal and non-
normal
i.FLT
Pilot procedures(PM)
Monitoring and maneuvers,
Pilot Flying to include,
(PF) andcrewother as aflight
minimum, crew rejectedoftakeof,
division duties emergency
(task sharing);
2.2.29
evacuation, The Operator
engine failure shall
and/orensure those flightprocedures members,
and before
maneuvers starting
specified lineintraining, have
the Operator's
ii. Positive transfer
successfully completed of aircraft
an control;proficiency evaluation administered by an Evaluator
Operator of the
AQP/ATQP/EBT
iii. Consistent as
checklistapproved or
philosophy; accepted by the Authority. Such training and, when applicable,
Operator
evaluation or a
shall representative of the Authority, and have demonstrated the skill and knowledge
FLT
level 2.2.30
iv. Emphasis
adequate The abeprioritization
onOperator
for operating shallthe ensure
ofaircraft
tasks flight at crew
(e.g. or“aviate,
abovemembers
navigate,
the standardscomplete training ininCRM
communicate”);
stipulated skills,
the training
accomplished
which
v. Proper may use be either:
ofaccomplished
all levels of as
flight part of simulator,
automation. (GM) aircraft and/or line training, as applicable.
syllabus.
(i) During (GM)
initial training and subsequently during recurrent training once during every 12 months, or
Such training shall be completed during initial training and subsequently recurrent
FLT
(ii) 2.2.31
If
training once Theevery
applicable, Operator
in accordance
12 monthsshall ensure with
or, if an flight
AQP,crew
applicable, an ATQPinmembersor EBT
accordance complete
approved
with the a Line
by the
initial Operational
Authority
and that
continuing
Simulation
requires evaluations
qualification (LOS) profile
curriculum to be during initial
as satisfactorily
defined in simulator
the completed
Operator's or aircraft
within
AQP/ATQP training,
the maximumthatand subsequently
conformsevaluation to theperiodduring
recurrent
delineated training
in, of
as once
applicable, every(GM) 12 months or, if applicable, in accordance with the initial and
shallTable
specifications FLT 2.1.1B. 2.7flight
or Table 2.8, and includes a demonstration of
FLT 2.2.32 The
continuing Operator
qualification curriculum ensure as defined crewin members
theandOperator's complete AQP/ATQPtrainingthat and, when to
conforms
competence
applicable, in normal
an evaluation, and non-normal
that includes procedures
a demonstration maneuvers. (GM)
the specifications of FLT 2.1.1B. Such training shall be: of competence, in wind shear
avoidance
i.FLT
Approved and or recovery from
accepted by the predictive
State; and actual wind shear. Such training shall be
2.2.33 The
completed duringOperator shall ensure
initial ground and flight crewtraining,
simulator members complete training and an
ii. Administered
evaluation, which real-time
includes ina ademonstration
line environment of setting; and in
competence
subsequently
terrain awareness
during recurrent
procedures
simulator
iii. An training
uninterrupted onceplannedevery 36 months
scenario with or, if applicable,
specific CRM in accordance
objectives where with such theskills
initialareand
and maneuvers.
continuing Such training
qualification curriculum shall be as completed
defined in during
the initial ground
Operator's AQP/ATQP and that simulator
conforms training
to
FLT
and 2.2.34
observed If the
and
subsequently Operator
debriefedduring conducts
upon
recurrent low visibility
completion.
simulator (GM)) operations
training once every (LVO),36 the Operator
months or, ifshall ensure
applicable, in
the
flight specifications
crew members of FLT 2.1.1B.
complete (GM)
training and an evaluation that includes a demonstration of
accordance with the initial and continuing qualification curriculum as defined in the
competence
Operator's in such operations,
AQP/ATQP that conforms as wellto theas operations
specifications withofinoperative
FLTduties
2.1.1B.and ground
Such based and
training and/or
FLT 2.2.35
aircraft The
equipment. Operator Suchshall training ensure shallflight crew
be completed membersduring with
initial ground and responsibilities
simulator
evaluation
related to shall
TCAS/ACAS include: alerting equipment complete training and an every
evaluation that includes
i.training
Knowledge and subsequently
and during recurrent simulator training once 12 months or, if a
demonstration
applicable, in of conduct
competence
accordance
of
with
associated
in maneuvers
the initial
procedures;
and and procedures
continuing for the proper
qualification curriculum response as to
defined in
FLT
ii. 2.2.37 Ifalerts.
Response
TCAS/ACAS theGPWS
to Operator
Such alerts utilizes
trainingand and pilot
warnings; flight crew
evaluation members
shall be completeddesignated during to initial
perform dutiesand
ground from
the
either
iii. TheOperator's
control
avoidance AQP/ATQP
seat, of the
Controlledthat conforms
Operator shall
Flight have
Into toTerrain
the specifications
seat-specific
(CFIT). of FLT 2.1.1B.
qualification
(GM) for such (GM) flight crew
simulator training and subsequently during recurrent simulator training once every 36 months
members,
or, if2.2.38 to include
applicable, training and antheevaluation. andSuch trainingqualification
and evaluation shall be as
FLT
completed the in
Ifduring accordance
Operator
initial ground conducts with
andtraining
initial
simulator flights, continuing
the and
training Operator shall specify
subsequently
curriculum
during those required
recurrent
defined
maneuvers in theand Operator's
procedures AQP/ATQP
that cannot that beconforms
safely to the
accomplished specifications
in an of
aircraft, FLT 2.1.1B.
and ensure(GM) such
simulator training once every 12 months or, if applicable, in accordance with the initial and
maneuvers and procedures are either trained and
continuing qualification curriculum as defined in the Operator's AQP/ATQP that conforms to evaluated in a representative flight
simulator
the specificationsor, if such of aFLT synthetic
2.1.1B. device (GM) does not exist, ensure a demonstration of pilot
competence in those maneuvers and procedures using an alternative means in accordance
with FLT 2.2.41. Maneuvers and procedures that cannot be safely accomplished in an aircraft
shall include, as a minimum:
i. Wind shear avoidance and recovery;
FLT 2.2.39 If the Operator conducts training flights and accomplishes training or evaluation
related to a failed or inoperative engine during such flights, the Operator shall ensure engine
failures are simulated for the purpose of accomplishing any maneuvers that involve a failed or
FLT 2.2.40 The
inoperative Operator
engine. (GM)shall ensure flight crew members complete training and, when
applicable, an evaluation that includes a demonstration of competence in duties and
procedures related to flight crew incapacitation. Such training and, when applicable,
FLT 2.2.41 Ifshall
evaluation the be Operator
completed conducts during training flights and
initial ground is unable
training to train and evaluate
and subsequently the
during recurrent
required maneuvers and procedures specified
training once every 36 months or, if applicable, in accordance with the initial and continuing in FLT 2.2.38 due to the non-existence of a
representative
qualification flight simulator,
curriculum as defined the Operator
in the shall utilize
Operator's an alternative
AQP/ATQP that means for
conforms to ensuring a
the
FLT 2.2.42 If theofOperator
demonstration pilot transportsinpassengers
competence such maneuvers or supernumeraries,
and procedures. theAnyOperator
alternativeshall means
specifications
ensure of FLT 2.1.1B. (GM)
shall beflight approved crew members
or accepted complete
by the State, security andtraining
requireas approved or accepted
a demonstration by the State,
of competence
and
through in accordance
a combination with of themeans,
Operator’s security training program as specified in SEC 2.1.1. Such
topassenger
include:
FLT
training 2.2.43 If the
shall be Operator
completed conducts
during initial ground flights
training without cabin crew, the
and subsequently Operator
during shall
recurrent
i.ensure
The use of
flight generic
crew flight
members, simulators;
during initial training and subsequently during recurrent training
training
ii. The24 a minimum
use of representative of once every and/or 36 months or, iftraining
applicable, in accordance with the initial
every
and months
continuing or, if applicable,
qualification curriculum in generic
accordance
ascrew
flight
defined with in the
devices;
initial
the complete
Operator's and continuing
AQP/ATQP qualification
that conforms
FLT
iii. 2.2.7
Additional
curriculum The as Operator
ground
defined and
inshallline
the ensure
training
Operator's flight
and members
evaluation;
AQP/ATQP that conforms to Operator
the familiarization
specifications of FLT
to the
training specifications
during
iv. As applicable, initial
any of FLT
ground
othertomeans2.1.1B.
training Flight and crew
prior security
to being training
assigned shall
to address
duties in the
linefollowing
operations.
2.1.1B,
subject complete
areas: training ensurethat ensures ain
competence demonstration
the performance of pilotof anycompetence
assigned in the
duties
Such
applicable
and training
functions shall
maneuvers
related ensure and familiarity
procedures. with:(GM)
i.FLT
i) 2.2.8
Determination
Duties The
and of thetoshall
Operator
responsibilities;
passenger
seriousnessensure cabin of thesafety.
flight crew (GM) complete practical training exercises:
members
occurrence;
i.ii.In the
Crew use of
communication
ii) Relevant state regulations;emergency and and safety
coordination; equipment required to be on board the aircraft, and such
training
iii.
iii) shall be
Appropriate
Authorized completed during
self-defense
operations; responses; initial ground training and subsequently during recurrent
FLT
training 2.2.9once If theevery Operator12 conducts ifpassenger flights with cabinwith crew,the theinitial
Operator should
iv.
iv)
ensure Use
Relevantof non-lethal
flight sections
crew ofmonths
protective
members the OM. or,
devices
(GM)
participate
applicable,
assigned
in joint
intoaccordance
trainingcrewactivities
membersorfor exercises
and continuing
use as authorized
with cabin by crewthe
qualification curriculum as defined in the Operator's AQP/ ATQP that conforms to the
State;
members
specifications for the of FLT purpose
2.1.1B; of enhancing onboard coordination and mutual understanding of
v.
FLT Understanding
2.3.1 The Operatorthe behavior
shall in have of terrorists so as to
a line qualification facilitate
program the ability
consisting toofcope
line with hijacker
training and,
the
ii. human
That applicable,
address factors involved
emergency addressing
evacuation and emergency
coordination situations
among and
flight security
crew threats.
members Such
and, as
behavior
where and passenger evaluations, responses; approved orground
accepted by the State, which ensures flight crew
training
applicable, shouldcabin becrewcompleted members during
and/or initial
supernumeraries, training and
and subsequently
such training during
shall be recurrent
vi.
membersSituational are training
qualified exercises
to operate regarding
in areas, various
on routes threat or conditions;
route segments and into the airports
training
FLT
completed2.3.2 once
The everyinitial
Operator
during 36 monthsshall
ground ensureor, if each
trainingapplicable,pilot
and in accordance
flight
subsequently crewshall:member,
duringwithrecurrent
theorder
in initialto and continuing
maintain
training once
vii.
to Flight
be
qualificationused deck
in procedures
operations
curriculum forto
as theprotect
defined Operator.
in the
the aircraft;
Such
Operator's program AQP/ATQP that conforms to the
qualification,
every
viii.
i) Be 36
Aircraft months
published receives
search in or, if training
applicable,
procedures;
the Training and,
Manual in when
accordance
or applicable,
equivalent with successfully
the
documents;initial and completes
continuing an evaluation
qualification at
specifications
or above
curriculum the as of FLT 2.1.1B.
standards
defined in the (GM)
stipulatedOperator's in theAQP/ATQPtraining syllabus
that and administered
conforms to the by an Evaluator
specifications of FLT of
ix.
ii)
FLT As
Ensure practicable,
2.3.3 each
The or pilot
Operator guidance
flight on
crew
shall ensure least-risk
member bomb
has
line Authority, locations.
adequate
training forand (GM)
knowledge
thedemonstrates
second-in-command of the elements
(SIC) specified
includes anin
the
2.1.1B.
Note Operator
1: (GM)
Flight
Table 2.5,ofasPilot crew a
applicable representative
members to the shall
areas, of the
complete
routes initial
and route securitysegments training piloting
prior
of intended to technique
being assigned
operation; and to
amount
competence Monitoring
to execute emergency(PM) and Pilot Flying
procedures and (PF) duties
comply sufficient
with instrument to develop and
operational
iii)
demonstrate duties.
Specify qualificationproficiency requirements
in such duties. for(GM)operations in all areas, on all routesflight rules. Such
or route
training
FLT
Note 2.3.4
2: and,
The
The when
Operator
specifications
segments, and into all airports of intended use; shall of ensure
this pilot
provision flight
are crew
applicable members to complete
flight crew an evaluation
members thaton
utilized
applicable,
includes
board
iv) Ensure evaluation
anaaircraft
demonstration
line during
training shall
and be
commercial conducted
ofevaluation
knowledge and/or inthe
forofeach accordance
pilot crewwith
operations
non-commercial the requirements
approved
operations.
member isas part of the
completed of the State
Air Operator
during initial
and applicable
Certificate
qualification (AOC)or, authorities
ifduring
applicable, to ensure
initial intraining
accordance evaluations
and subsequently
with for
the all pilot
initial flight
during
and crew members
recurrent
continuing training are
qualification once every
FLT
conducted
12 months2.3.6 The or, Operator
utilizing oneinshall
if applicable, or inensure
more of the
accordance pilot flight
with crew
following the members
intervals,
initial and complete aqualification
as applicable:
continuing Command Training
curriculum
and Evaluation as defined
program the
during Operator‘s
initial AQP/ATQP
training and that conforms
qualification and,to the specifications
ifcalendar
applicable, in fromof FLT
(i) For
curriculum
2.1.1B; the PIC,
as twice
defined within
in the any period
Operator's of one
AQP/ATQP year plus
that or minus
conforms one
to the month
specifications of FLTthe
accordance
original
2.1.1B. Such with the continuing
qualification anniversary qualification
date aisor base curriculum
month, as
and/or defined inof:the Operator's
v)
FLT Ensure
2.4.1The
AQP/ATQP/EBT lineevaluation
training
Operator
that andshall
shall
conforms
include
evaluation
ensure each
to Authority;
the
demonstration
completed
PIC
specifications completes prior
of
of
FLT
knowledge
to
traininga pilot
2.1.1B. crewspecial
inSuch
the member
training being
skills
and and/orused as
evaluation
i.(ii)
ashall For
Approaches
PIC be
knowledge pilot crew
in operations.
required members
authorized (GM)
to by
operate other
the in than
areas theand PIC,
on in accordance
routes or route with i), or
segments once
over within anyterrain
difficult
period completed
of one year plus prior ortominus
a pilotone flight crew member
calendar month being assigned asqualification
PIC in operations.
Statefrom
ii. Ceiling and visibility requirements for takeof, approach the
and original
landing;
and/or
(GM) into special airports, as designated by the or by the operator. Such training shall
anniversary
FLT
iii. 2.4.2
Allowance If date
the for or
Operator base
inoperative month,
engages ground and/or
in specialized
components; navigation (MNPS, AMU), theusedOperator shalland
be completed during initial training and prior to a flight crew member being aswithin
a PIC,
(iii)
ensure
iv. WindFor flight
any pilot
crew
limitations crew
members member
(crosswind, participating
complete
tailwindtraining and,in an
if or AQP,
an
applicable, ETQP
evaluation oror,in
headwind).EBT such program,
operations
(GM) once during any
subsequently during recurrent training once every 12 months if applicable, in accordance
period
initial ofinitial
one year,
training and or other
prior to beingperiod approved
utilized or accepted
in operations byrequire
thatdefined the State, provided such training
with the and continuing qualification curriculum toas insuch
the specialized
Operator's navigation.
FLT
and
(GM) 2.4.3If the Operator
qualification program utilizes
incorporatesflight crew members
all2.1.1B.
elements and concurrently
specifications operate
contained in AQP/ATQP
aircraft of 2.6
Table
that
diferent conforms to or operate variants within one type, the Operator shall have qualification PIC
the specifications of FLT The content of training shall ensure the
and
has Tabletypes,
adequate 2.7. knowledge
(GM) of the elementsby specified in and
Tableensure2.5 assuch applicable to themembers
areas,
processes that are approved or accepted the State flight crew
FLT
routes,
complete2.5.1routeThe
trainingOperator
segments and an shall
and have a program
special
evaluation airports that
of
that emphasizes ensures
intended its flight operations
theoperation.
diferences (GM)betweenpersonnelaircraft types are
trained and competent to perform SMS duties.
and variants. Such training and evaluation shall be completed during initial ground, simulator The scope of such training shall be appropriate
to
and each
lineindividual's
training, and involvement
subsequently in theduring SMS. [SMS] (GM)
recurrent ◄
simulator training onceservice
every providers,
12 months
FLT
Note: 2.5.2The Ifspecifications
the Operator outsources
of this provision flightare operations
applicable functions
to personnel to externalof thecurriculum
Operator that
or, ifOperator
the applicable, shouldin accordance
have a programwith the that initial
ensures and personnel
continuing ofqualification
external service providersas are
perform
defined flight
in the operations
Operator's functions that conforms to the specifications of FLT 2.1.1B. (GM)
AQP/ATQP
trained and competent to perform SMS duties. The scope of such training should be
FLT 3.10.1 The
appropriate to Operator
individualshall require all
involvement in commercial
the Operator’s flights
SMS. to [SMS]
be conducted(GM) ◄ under an IFR
Flight Plan and in accordance with an IFR clearance.
Note: Efective 1 September 2021, this recommended practice will be upgraded to a standard (GM)
and IOSA registration
FLT 3.10.2 If the Operator will require
is authorized conformance to conduct by the certainOperator.
portions of a commercial flight
under VFR, the Operator shall have a policy and procedures that describe how an IFR
clearance is to be obtained (departures) and/or cancelled (arrivals). (GM)
FLT 3.10.4 The Operator shall have guidance that addresses the use of standard radio
phraseology when communicating with ATC, the acceptance and readback of ATC clearances
and, when necessary, the clarification of such clearances to ensure understanding. Such
FLT
guidance3.10.6shall The include,
Operatorasshall have procedures and/or limitations that address operations into
a minimum:
and out of uncontrolled
i) A requirement for the use airspace of theand/or call sign; airports, to include, if applicable, a prohibition if such
operations
ii) are not permitted in accordance crew with restrictions of the AOC or equivalent
FLTA3.10.7
requirement
documents. The (GM)
for at least
Operator shalltwo haveflight guidance members
that enables to monitor
the flightand crew confirm clearances to
to determine
ensure a mutual (flight crew) understanding
diferences in rules and procedures for any airspace of intended use, to include, of accepted clearances under circumstances,
as a as
determined by the operator or flight crew,
minimum, an explanation of the diferences between prevailing or local airspace rules and when a missed or misunderstood clearance could
FLT
ICAO3.11.1
pose aairspaceTherisk
safety Operator
rules, to thewhere shall
flight; have guidance
applicable. (GM) that includes a description of flight crew duties
and
iii) Aresponsibilities,
requirement to as well clearances
clarify as procedures, with for ATCmonitoring
whenever navigation any flight crew performance,
member isverifyingin doubt
present
regarding position
the and, if applicable,
clearance or instruction maintaining
received. a(GM)
particular RNP/RNAV. (GM)
FLT 3.11.10 If the operator conducts operations beyond 60 minutes from a point on a route to
an alternate, the Operator shall have guidance that includes:
(i) Procedures to ensure proper conduct of such operations;
FLT
(ii) For3.11.11 If the Operator
all aircraft, a requirement engages for in specialized
flight crews tonavigation (MNPS, AMU),information
monitor meteorological the Operatorforshall any
have guidance that includes
en route alternates during the en route phase of a flight; procedures to ensure the proper conduct of such operations and
addresses,
(iii) Procedures as a minimum:
to ensure, for aircraft with two-engines engaged in ETOPS/EDTO, the most up-
i) Required
to-date information ground and providedairborne to theequipment;
flight crew indicates that conditions at identified en route
ii) Operating
alternate limitations
airports will beand at or procedures.
above the (GM) operator's established airport operating minima for
the operation at the estimated time of use. (GM)
FLT 3.11.16 The Operator shall publish Crew Resource Management (CRM) principles in the
OM or in other documentation available to the flight crew and have a requirement in the OM
for the application of such principles by the flight crew during line operations.
FLT 3.11.17 The Operator shall have a policy and procedures that define a sterile flight deck
during critical phases of flight, to include:
i) A protocol for intra-flight deck communication;
FLT
ii) If3.11.18 The Operator
the Operator conducts shall have a task
passenger flightssharing policycrew,
with cabin and guidance
a protocolthat for defines and
communication
addresses the division of duties
between the flight crew and cabin crew; related to the performance and prioritization of flight crew
member
iii) The operational
mandatory usetasks,
of to include,
headsets and asboom
a minimum:
microphones for communication with ATC;
FLT
i) 3.11.32 The Operator shall have guidance to,that enables the flight crew to of correct for in
iv)Instructions
A restrictionfor
potential of the usecrew
in flight
of checklists
activities prior
to essentialduring and after
operational all phases
matters. (GM) flight, and
abnormalerrors altimetry
and emergency and that to
situations, addresses:
ensure compliance with the procedures contained in
i)
theThe OM efects
andThe of OutsideofAir
provisions theTemperature
aircraft (OAT) that
certificate is significantly lower than standard
of enables
airworthiness;
FLT 3.11.32
temperature; Operator shall have guidance that the flight crew to correct for
ii) PM/PF
potential duties
errors for
in all phases
altimetry andof flight,
that to include
addresses: normal, abnormal and emergency
ii) Maximum allowable barometric altimeter errors:
situations;
(...)
a) Referenced
FLT
iii)
(ii) PM/PF
(...) ThetoOperator
3.11.38actions field
duringelevation;
shall have
manual andpolicies
automatic and flight;
procedures for operations in the proximity of
b) Compared
adverse weather
iv)Permissible to
Flight and cabin other
and/or
crew altimeters;
environmental
duties conditions
during situations to include:
that require coordination, to include, as a
c)
c) (...). (GM) to meet RVSM limitations. (GM)
i) Thunderstorms;
minimum, emergency evacuation, medical emergency and incapacitated flight crew for:
member.
FLTTurbulence;
ii) 3.11.39 The Operator shall have guidance that includes policies and procedures
(GM)
(i)
iii) Wind shear avoidance;
Contaminated runways, including the efect of type and depth of contaminants on
(ii) Wind shear encounter recovery;
performance;
FLT
(iii) 3.11.4 The
As applicable, Operator
response shall
toensure minimum
predictive and/orflight altitude
reactive information
alerts. (GM) applicable to all
iv) Cold
phases weather;
of a flight, including guidance that specifies when descent below any applicable
v) Volcanic minimum
prescribed ash, if the altitude
Operatorisconducts
permissible,operations
is madeon routes to
available thatthetraverse largealong
flight crew activewith
FLT 3.11.40
volcanic areasTheorOperator
in the shall
terminal have guidance
areas
instructions for the use of such information. (GM) of that
airports addresses
in the wake
vicinity of turbulence,
active to
volcanoes. include
(GM)
procedures for encounter avoidance. (GM)
FLT 3.11.46 The Operator shall provide, and require compliance with, operating limitations, as
defined by the original equipment manufacturer (OEM) and established by the State of
Registry for each aircraft type used in operations.
FLT 3.11.47 The Operator shall have wind component limitations for takeof, approach and
landing that do not exceed the values demonstrated or recommended by the OEM and also
address operations when the:
FLT 3.11.49isThe
i) Runway Operator shall have guidance for the use of oxygen masks, to include a
contaminated;
requirement for the flight crew to use supplemental oxygen whenever, either:
ii) Visibility is degraded;
i) The
iii) cabinstopping
Aircraft altitude capability
exceeds 10,000 feet or(GM)
is degraded. the cabin atmospheric pressure is less than 700
FLT
hPa,3.11.5
or The Operator shall have guidance that requires flight crews to monitor
meteorological
ii) If permitted by conditions
the Stateduring the en route
and applicable phase ofthe
authorities, flight,
cabinto altitude
include current
exceedsweather
10,000 ftand
or
forecasts
the 3.11.50 for:
cabin atmospheric pressure is less than 700 hParequires
for a period in excess of 30operating
minutes and
FLT
i) Destination The Operator
airport; shall have guidance that flight crews, when an
for any period
aircraft the cabin
at low heights altitude
AGL, exceeds
to restrict 13,
rates of000 ft. orfor
descent thethe
cabin atmospheric
purposes pressure
of reducing is less
terrain
ii) Destination
than 620rate hPa. alternate
(GM) airport(s), if applicable;
closure
iii) and
En route The increasing
alternate recognition/response
airports(s), if applicable. time in the event of an unintentional conflict
FLT
with3.11.51
terrain. (GM) Operator shall have guidance and applicable data to enable the flight crew to
determine or compute aircraft performance for all phases of the flight. (GM)
FLT 3.11.52 The Operator shall have guidance that addresses the use of flight data recorders
(FDR) and cockpit voice recorders (CVR) to ensure the:
i. FDR is not intentionally switched of during flight time by the flight crew;
FLT
ii. FDR3.11.58
and/orTheCVROperator
are onlyshall have guidance
switched of by theand procedures
flight crew afterthat enable
a flight when therequired
flight crewto to
determine the conditions required to commence or
preserve data in the event of an accident or serious incident. (GM) continue an approach to a landing, to
include,
FLT
as a3.11.59
minimum: The Operator shall have a stabilized approach policy with associated guidance,
criteria and procedures
i) Crew qualification to ensure the conduct of stabilized approaches. Such policy shall
requirements;
specify:
ii) Onboard equipment requirements;
FLT
i) 3.11.6
AGround
minimum The Operator
height shall have guidance
for stabilization not lessand
thanprocedures to ensure
1000 feet AAL flight crews
for approaches in monitor
IMC or not
iii)
flight time based
and fuelequipment
burn for requirements;
the purposes of identifying trends and for comparison to the OFP.
less than 500 ft.
iv) Operating minima. AAL for approaches in IMC as designated by the operator and/or State where
(GM)
aFLTlower stabilization height is operationally required;
3.11.60 The Operator shall have a policy that requires the flight crew to execute a missed
ii) A minimum
approach height forifstabilization
or go-around the aircraft isnot
notless than 500
stabilized in feet AAL for with
accordance approaches
criteria in VMC;
established by
iii)
theAircraft
Operator.configuration
(GM) requirements specific to each aircraft type (landing gear, wing flaps,
FLT 3.11.62 The Operator shall have a policy and procedures to ensure the flight crew will not
speedbrakes);
continue
iv) Speed an andinstrument approach to land at any airport beyond a point at which the limits of
thrust limitations;
the
v) operating
Vertical minima
speed specified for the approach in use would be infringed. (GM)
limitations;
FLT 3.11.63 The Operator shall have a policy and procedures to ensure the flight crew will not
vi) Acceptable
continue vertical and
an instrument lateral displacement
approach from thepoint
beyond a designated normal approach
in the approach path. (GM)reported
unless
meteorological conditions, including visibility or controlling RVR, are equal to or above those
FLT 3.11.64
specified forThe
theOperator
approachshall have
in use. guidance and procedures for the acceptance of a
(GM)
clearance for a visual approach and the conduct of a visual approach.
FLT 3.11.65 The Operator shall have guidance, criteria, and procedures for the acceptance of a
clearance for a non-ILS (including non-precision) approach and the conduct of such approach,
to include:
FLT 3.11.66 The
i) Minimum Operator
weather shall have
conditions and avisibility
policy and procedures
required that require
to continue and ensure the
an approach;
proper use ofconditions
ii) Operating a stabilizedthat
constant
requiredescent
a missed profile duringtothe
approach be final segment of a non-ILS
initiated;
including nonprecision)
iii) Circling approach. (GM)
FLT 3.11.67approach minima;
The Operator shall have guidance, criteria and procedures for the acceptance of a
iv) Approach-related duties
clearance for an ILS approach ofand
the the
PF and PNF. (GM)
conduct of any authorized ILS approach, to include:
i) Minimum meteorological conditions, including the visibility required to continue an
approach;
ii) Operating conditions that require a missed approach to be initiated. (GM)
FLT 3.11.68 The Operator should have guidance that requires the flight crew to assess landing
performance prior to arrival at the destination or alternate airport in order to determine that
sufficient landing distance exists for a landing to be accomplished with an adequate safety
FLT
margin: 3.11.69 If the Operator is authorized to conduct circling approaches, the Operator shall
have
i) On guidance
the runway and ofprocedures
intended use; to ensure the proper conduct of such approaches. Such
guidance
ii) In3.11.7 and
the conditions procedures
existing shall the in
be accordance timewith FLT 3.11.59 and address, as a minimum:
FLT
(i) Operating Thelimitations
Operator shallat
and have
minima;
estimated
guidance that of arrival
requires the(ETA);
PIC to monitor fuel during flight
iii)
to In the
ensure aircraft configuration and with the means
a fuel quantity upon landing that is not less than final reserve of deceleration that will
fuel.be used for the
(GM)
(ii)
landing.Stabilization
(GM) criteria and go-around requirements;
(iii)
FLT Obstacle
3.11.8 If the clearance
Operator requirements.
is authorized(GM) to conduct RVSM operations or RNP/RNAV operations
in airspace that requires the maintenance of a particular RNP/RNAV, the Operator shall have
guidance that includes procedures to ensure the proper conduct of such operations. Such
FLT
guidance 3.11.9shallIf theaddress,
Operator as isa minimum:
authorized to conduct LVO, the Operator shall have guidance to
ensure the proper
(i) Required ground and airborne conduct of suchequipment;
operations. Such guidance shall address, as a minimum:
i.(ii)Required
Operating ground and airborne
limitations and equipment;
procedures;
FLT
ii. 3.12.1 The operator and shallprocedures;
have a corrective lenses policy that is in accordance with the
(iii)Operating
As applicable,
requirements
limitations
of theoperating
State and minima.
addresses (GM)the need for flight crew members requiring the use
iii. Crew qualifications;
of
iv. corrective lenses to have a spare set readily available. (GM)
FLTOperating
3.12.2 Theminima Operator (RVR).shall(GM) have a policy that requires flight crew members to keep their
seat belts fastened when at their assigned stations and:
(i) Those flight crew members occupying a pilot's seat to keep their safety harnesses (shoulder
FLT
straps 3.12.3
and TheseatOperator
belts) fastenedshall have duringa policy and procedures
the takeof and landing to phases
ensure,of during
flight;flight, when a
pilot transfers control of the aircraft or leaves
(ii) Other flight crew members to keep their safety harnesses fastened during the flight deck, a minimum of onethepilot
takeof and
continuously
landing phases maintains:
of flight, unless the shoulder straps interfere with the performance of duties,
FLT
i) 3.12.4 The Operator shall have a policy and procedures to ensure flight crew members are
inUnobstructed
only which case the
permitted
access
to shoulder
leave
to the
their
flightmay
straps
duty
controls;
stationsbe unfastened
during flight but in the
the seat belts shallofremain
performance duties fastened.
or to
ii) Alertness and situational awareness. (GM)
meet physiological needs. (GM)
FLT 3.12.5 The Operator shall have a policy and procedures to ensure pilot flight crew
members do not vacate an aircraft control seat below 10,000 feet (AFE/AAL) for the purposes
of transferring duties to another pilot flight crew member. (GM)
FLT 3.13.12 If the Operator transports passengers and/or supernumeraries, and does not use a
cabin crew, the Operator shall have flight crew procedures that ensure, as applicable,
passengers
FLT
and/or 3.13.16 If the Operator
supernumeraries haveutilizes
readyaircraft
accessequipped
to emergency with aoxygen.
flight deckNote: door,
Thethe Operator shall
specifications of
have
this provision are applicable to commercial and/or non-commercial operations. the
policies and/or procedures that are in accordance with the requirements of
Authority and, as a minimum, define:
FLT
(i) When 3.13.17 theIfflight
the Operator
deck door utilizes
must aircraft
remain equipped
locked; with an approved flight deck door, in
accordance
(ii) If the Operator with Tables conducts 2.9 (xxxiii)
passenger or 2.12 (iv),with
flights the Operator
cabin crew: shall provide guidance,
procedures
(a) The and
way Ifthe cabin crew notifies the flight crew in the eventflights of suspicious aircraft
activity or
FLT 3.13.18
instructions forthethe Operator
use conducts international passenger
to ensure theutilizingsecurity of the equipped
security
with an breaches
approved in theof
flight deck
such
cabin; door by
door, in
the flight crew
accordance with Tables 2.9 (xxxiii) or 2.12
flight
(iv), the
deck.
(b) The way Such cabin crew members gain entry to the flight deck. (GM)
Operator
guidance shall
shall have
include,procedures:
asshall
a minimum, the procedural means by which the crew:
FLT
)(i) To3.13.2
ensure The the Operator
flight deck doorhave is:guidance that defines persons authorized to use flight deck
(i)
jump Prevents
seat(s). access
Such to the
guidance flight deck by unauthorized
shall, if applicable, be are personnel;
in accordance with the requirements of the
(a)
(ii) Closed from the time all external aircraft doors
Identifies authorized personnel requesting entry into the flight deck. (GM) closed following embarkation;
Authority.
(b)
FLT Closed
3.13.3 If andthelocked
Operator fromconducts
the timepassenger
of engine startflightsorwith commencement
cabin crew, the of Operator
pushback,shall and have
until
any externalfor
procedures aircraft door is subsequently
communication and coordination openedbetweenfor disembarkation,
the flight crew except
and when necessary
the cabin crew
to
to permit
ensure accessa combined or egressand by authorizedprocess
coordinated persons. in addressing:
FLT
(ii) 3.13.4
For
i. Passenger If safety
the Operator
monitoring from transports
either
information; passengers
pilot station and/or
the entire areasupernumeraries
outside the flight in the
deckpassenger
door to
cabin
identify or supernumerary
persons requesting compartment,
entry and to and does
detect
ii. Cabin readiness prior to first aircraft movement, takeof and landing; not
suspicious use a cabin
behavior crew,
or the Operator
potential threat.shall have
(GM)
guidance
iii. If and procedures
applicable, arming or for communication
disarming of cabin by
entrythedoorflightslides;
crew with, as applicable, passengers
FLT
and/or 3.13.6 If the Operatortotransports
supernumeraries address: passengers and/or supernumeraries, the Operator shall
iv. Preparation
have a dissemination
policy and/or for an procedures
encounter with
that turbulence;
provides for announcements to, as applicable,
(i)
v. The
Flight or cabin crew of passenger/supernumerary
member incapacitation; safety information;
passengers
(ii) Restrictions and/or supernumeraries
pertaining by
to onboardpassengers either the flight crew
smoking: and/or supernumeraries, or cabin crew to address matters
FLT
related 3.13.8
vi. Emergency If the
to safety, Operator
evacuation;
including transports
turbulence andsign
abnormal and emergency the Operator
situations. (GM) shall
(iii)
have
vii. Compliance
procedures
Abnormal with
that
situations; the
ensureFasten the Seat Belt
preparation and,
of the if applicable,
cabin or the No
supernumerary Smoking sign;
compartment
Note:
(iv) Theor
Cabin specifications
supernumerary of this provision are
compartment applicable to commercial and/or non-commercial
prior
viii. to takeof
Emergency
operations. and landing,
situations. and
(GM) provide forreadiness
notification prior to,toasfirst aircraft
applicable, movement,
passengers takeofand/or
FLT
and 3.14.10
landing; The Operator shall have
supernumeraries by either the flight crew or cabin crew: procedures in accordance with FLT 3.11.18, applicable to
each aircraft type,
(v)ToIf prepare
i) applicable, for the that are toorbe
arming
takeof; applied in
disarming of the
doorevent
slides; of an emergency descent.
(vi)
ii) WhenPreparation
in the for and an encounter with turbulence;
FLT 3.14.11 Thedescent
Operator phase
shallof flight;
have guidance and procedures that address abnormal and/or
(vii)
iii) ToMedical
emergency prepare situations;
for landing. (GM)
communication, to include the:
(viii) Emergencyuse
(i) Appropriate evacuation;
of “PAN PAN” and/or “MAYDAY;”
(ix)
FLT Abnormal
3.14.11 The situations;
Operator
(ii) Actions to be taken in the shalleventhaveof guidance
a complete and radio
proceduresfailure that(lostaddress abnormal and/or
communication);
(x)
(iii)Verification
emergency
Interception that
communication,baggage
protocol fortoiscivil
stowed;
include
aircraft the:intercepted by military aircraft, to include a
(xi)
(i) If applicable,
Appropriate
description of useverification
visual ofsignals
“PAN PAN” that by
used theintercepting
and/or 9G rigid barrier
“MAYDAY;” or 9G cargo net is secured. (GM)
FLTActions
Note:
(ii) 3.14.12 The beOperator
The specifications
to taken inofthe shall
this have procedures
provision
event of inand
are applicable
a complete radio
intercepted
accordance with
to commercial
failure
aircraft.
FLTand/or (GM) that
3.11.18
(lost communication); are to be
non-commercial
applied
operations.
(iii) by the flight
Interception crew for
protocol in the
civilevent
aircraft of intercepted
a medical emergencyby militaryon board to
aircraft, theinclude
aircraft.a If a cabin
crew
descriptionis used,ofsuch procedures shallbyalso address cabin crew dutiesaircraft.and ensure (GM)flight deck-to-
FLT
cabin 3.14.13 Thevisual
communication
signals
Operator andshall
used have
coordination
intercepting
procedures and
occurs ininaccordance
intercepted
accordance withFLT
with FLT3.13.3.
3.11.18 that are to be
applied by the flight crew in the event of flight crew member incapacitation on board the
aircraft. If a cabin crew is used, such procedures shall also address cabin crew duties and
FLT
ensure 3.14.14
flightThe Operator shall
deck-to-cabin have guidance
communication andand proceduresoccurs
coordination that ensure the proper
in accordance with reset
FLT of
circuit
3.13.3.breakers after a system malfunction or trip. Such guidance shall, as a minimum, specify
when and how often tripped circuit breakers may be reset.
FLT 3.14.15 The Operator shall have an in-flight fuel management policy that requires the PIC
to request air traffic delay information from ATC when unanticipated circumstances may result
in landing at the destination airport with less than either:
i) The final reserve fuel plus any fuel required to proceed to an alternate airport, or
ii) The fuel required to operate to an isolated airport. (GM)
FLT 3.14.2 The Operator shall have a policy that prohibits the in-flight simulation of
emergencies while passengers and/or cargo are being transported on board the aircraft.
FLT 3.14.3 The Operator shall have a policy and guidance that defines the execution of
abnormal/non-normal and emergency procedures and that ensures a crosscheck and verbal
confirmation by two flight crew members (dual response) occurs before the actuation of any
FLT 3.14.4
critical If thesystem
aircraft Operator conducts
controls. Suchpassenger
guidance flights with cabin
shall identify crew,
critical the Operator
systems, as defined shallbyhave
the
procedures in accordance
OEM, and address, as a minimum: with FLT 3.11.18, applicable to each aircraft type, that specify the
flight
i) Engineand cabin levers; crew member functions and actions to be executed during a situation
FLT 3.14.5thrust
requiring anIf the Operatorevacuation.
emergency transports passengers and/or supernumeraries, and does not use a
ii) Fuelcrew,
cabin master theor control switches;
Operator shall have procedures that are applicable to each aircraft type and:
iii) Engineflight
i. Specify fire handles or switches
crew functions and actions to be executed during an emergency evacuation;
FLT
ii. 3.14.6 fire
iv)Address,
Engine The Operator shall
extinguisher
as applicable, have policies
discharge
passengers and/orand
switches (ifprocedures
not automatically
supernumeraries. in accordance armed with FLT 3.11.18,
in conjunction with
applicable
the associated to each
fire aircraft
handle type,
or that
switch); are to be applied
Note: The specifications of this provision are applicable to flight crew members utilized during a situation requiring a rejected
on
takeof
v) IDG/CSD
board anand address
disconnect
aircraft theswitch.
during operational
commercial (GM) considerations
and/orand non-commercial for low speed and high speed rejected
operations.
FLT 3.14.7
takeofs. The Operator shall have policies associated procedures accordance with FLT
3.11.18, applicable to each aircraft type, that are to be applied when an engine failure or fire
occurs after V1.
FLT 3.14.8 The Operator shall have policies and procedures in accordance with FLT 3.11.18,
applicable to each aircraft type, that are to be applied when a TCAS/ACAS resolution advisory
(RA) is displayed by onboard equipment. Such guidance shall, as a minimum:
FLT 3.14.9 aThe
(i) Specify TCAS Operator
escapeshall maneuver;have policies and procedures in accordance with FLT 3.11.18,
applicable
(ii) Require flight crews to followthat
to each aircraft type, a TCAS are RA applied
guidance during even a GPWS or otherwith
if it conflicts terrain
ATC avoidance
instructions.
alert provided by onboard equipment. Such guidance shall, as a minimum, define a CFIT
FLT
escape maneuver as an aggressive pitch up maneuver that maximizes the performance offlight
3.15.2 The Operator shall have a policy that requires the PIC to report any hazardous the
condition
aircraft. to the appropriate ATC facility without delay.
FLT 3.15.3 The Operator shall have a policy that assigns responsibility to the PIC for notifying
the nearest authority, by the quickest available means, of any accident or serious incident
resulting in injury, death, or substantial aircraft damage.
FLT 3.15.4 The Operator shall have a policy that assigns responsibility to the PIC for:
i) Notifying the appropriate local authority without delay in the event of any emergency
situation that necessitated action in violation of local regulations and/or procedures;
FLT 3.2.1 The Operator
ii) Submitting, if required shall
by ensure
the state the ofPIC is assigned
occurrence, the responsibility
a report to the appropriate for recording
local the
following information for each flight:
authority and also to the Authority of the State of the Operator
i) Aircraft registration;
FLT 3.3.1 The Operator shall specify the composition and required number of flight crew
ii) Date;
members taking into account the type of aircraft, flight crew qualification requirements and
iii) Flight number;
flight/duty
iv) Flight time limitations. (GM)
FLT 3.3.10crew The names
Operator andshallduty assignment;
have a process to ensure a pilot is not utilized as a PIC in
v) Departure and arrival airports;
operations that require the application of special skills or knowledge within areas, on routes
vi) ATD, ATA, flight time. (GM)
over
FLT 3.3.3terrain
difficult If the Operator
and/or into conducts
special low visibility
airports, approaches,
as designated bythe theOperator
State or by shall
thedefine
Operator, a
minimum
unless, level of command experience required for a pilot to be authorized to conduct such
approaches
within as PIC to 12
theIntentionally
preceding approved
months, Operator
that pilot minima.
has either: (GM)
FLT 3.3.6 open
i) Made at least one trip as a pilot flight crew member, line check airman or observer on the
flight deck on a route in close proximity and over similar terrain within the specified
FLT 3.3.7on
area(s), The theOperator
specifiedshall route haveand/ora process
into the to ensure
special flight airport, crew member recency-of-
as applicable, or
experience
ii) Fulfilled specialrequirements are satisfied
line qualification as follows: in accordance with FLT 2.4.1. (GM)
requirements
(i) A pilot does not act as PIC or SIC of an aircraft unless either:
FLT
(a) On 3.3.9theThe same Operator
type orshall variant have ofaaircraft
processwithin to ensure each pilot,90prior
the preceding daysto(120 being used
days as a PIC
if under thein
operations,
supervision is ofcurrently
an instructor qualified for operations
or evaluator), that pilot into hasairports
operated of intended
the flight landing
controls in areas,
duringon at
routes
least3.4.1 or route
three takeofs segments
andshall to be used
landings ina the in aircraft
operations typefor or the
in aOperator.
flightmembers If an instrument
simulator approved approach
for the
FLT
is required The Operator have means to ensure flight crew are qualified and
purpose
current byinto
prior theto
an airport forauthority,
appropriate
accepting and/or
which theorPIC has not made an actual approach, the PIC shall be
being assigned to duty. Suchon means shalldeckconsist of:is
accompanied by a pilot flight crew member or pilot observer the flight who
i.(b)
A On
qualified
the same type
requirement
for the airport
or variantflight
that prohibits
unless
of aircraft
any of crew
the
within
members
following
a time
fromperiod
conditions operating acceptable
exist: an aircraft to the
if notState and
qualified
FLT
for 3.4.3A
applicable
duty in The Operator
authorities,
accordance shall
that
with have
pilot hasa operated
requirements methodology
contained forinthe
the flight purpose
controls
Table 2.3; of managing
during the number fatigue-
of takeofs
i)
and The
related approach
safetyinrisks
landings to the
the to airport
ensure
aircraft is or
notinover
fatigue occurringdifficult terrain
inmembers,
one andsuccessive
flight, the forinstrument
theflights approach
or accumulated
ii. A scheduling
procedures and process
aids thattype
available ensures
are similar
a flight
flight tocrew
simulator
those with
approved
which prior thetopilot
being purpose
assigned
isand
familiar,
by
tothe
and duty,
the are
over
qualifieda
appropriate period
and of time
authority,
current does
in not
necessary
accordance impair
to a
conform
with flight
the crew
to a member's
defined
applicable recency
flight alertness
crew of experience
qualification ability to safely
schedule
requirements
FLT
normal 3.4.3B If
operating the Operator
minima utilizes
areState
adjustedan FRMS to manage flight crew fatigue-related safety is risks,
operate
approved
contained
the Operator
anorinaircraft
accepted
Table
shall
or perform
2.3 by
and,
incorporate the if State, and by
safety-related
applicable,
scientific
a process
applicable duties.
additional
principles
that
Suchadds
authorities.
requirements
and knowledge
a margin of
methodology theshall
ofwithin
safety
State.
the
thatof:
consist
(GM) comply
FRMS,
approved
(i) Flight
(ii) A any or
pilottime, accepted
doesflight not actdutyby the
in period,
the capacity or there
duty periodof a cruiseis reasonable
and relief
rest period certainty
limitations
pilotfatigue
unless, that the
that approach
theare and90
in accordance
with
landing
with the applicable
can be
applicable made requirements
in visual
prescriptive for managing
meteorological
fatigue management flight regulations
conditions, crew or ofaswithin
theestablished
State,
preceding
by the State
and/or
days,
FLT
or that pilot
3.4.3C
Authority If the
and,has aseither:
Operator
a minimum:utilizes an FRMS to manage flight crew fatigue-related safety risks,
ii)
(ii)
(a)
the Descent
If applicable,
Operated
Operator fromas the
the
PIC,
should initial
Operator's
SIC orthe
ensure approach
cruise
the Fatigue
reliefaltitude
pilot
organizational ontoactivities
Risk Management landing
the sameatspecified
the airport
System
type (FRMS)
or variant
in FLT can3.4.3B
beaircraft,
made
ofapprovedrelatedby
or day
or in
to the
(i)
VMC, Define
accepted or and
by thedocument
State and FRMS
established policy;in accordance with FLT 3.4.3B. (GM)
(b)
(ii) Completedofflying
management
Incorporate flight
risk skill
crew
management refresher training risks
fatigue-related
processes to
forinclude normal,
are integrated
fatigue hazard abnormal and risk
with the Operator's
identification, emergency
assessment
iii)
FLTThe 3.4.6
procedures operator
organizational If thespecific qualifies
Operator
safety the flight
utilizes
tomanagement
cruise PICflight
to onland
crew
the
system atsame
the
members
(SMS) airport
type by
that
of means of
inaa1.1.10.
areinconcurrently
aircraft
as specified or
ORG pictorial representation
flightqualified
simulator
(GM) to
and
approved
operate risk mitigation;
or
aircraft accepted
of the
diferent Authority,
types, or or
operate variants within one type, and the State specifies
approved
(iii) Develop for the
and purpose,
maintain and
efective has practiced
FRMS safety approach
assurance and landing
processes; procedures, where the
iv)
uniqueThe
approach airport
training
and isand/or
adjacent
landing to
recency
procedure another airport
requirements
practice may atfor
bewhich
such the
flight
performed PIC is the
crew
as currently
members
PM. qualified
to remain to land.
FLT
(iv)
(GM) 3.5.1
Establish
concurrently The Operator
and implement
qualified, shall
thenot have
efective
Operator procedures
FRMS
shall that
promotion
haveinaan describe
scheduling flight
processes.
process crew
(GM) member
that addresses suchduties and
(iii) A flight engineer
responsibilities for flightdoes perform duties aircraft
crewunless either:
unique
(a) Within requirements,
the preceding to preparation
include,
6 months, aand
asthat ensure
minimum:
individual
flight
has had at
members,
least 50
prior to the
hours of flight time as a
commencement
i) Required diferencesof each flight, complete
training (between atype
review or of:
variants);
FLT
flight
(i) 3.5.2
The If the Technical
engineer
Aircraft Operator
on utilizes
that aircraft
Log aircraft
type
(ATL) with
aircraft,
and orelectronic navigation data capabilities, the
ii)
(b) Recency
Operator
Within of experience
shall
the have guidance
preceding necessary
90 and that
days, to the
procedures
MEL/CDL;
maintain
individual forcurrency
flight
has on all
crew
operated types
members
as a flightortovariants.
ensure the
engineer (GM)
onvalidity
board of
(ii) The OFP;
any
that electronic
aircraft
(iii) Weather typenavigation
or
information in a database
simulator
to include installed
of the
en route into
aircraftandbag aircraft
type.
departure, navigation
destination equipment. (GM)
and alternate
FLT
(iv) 3.5.3
A flightIf the Operator
navigator utilizes
or radio electronic
operator doesflightnot perform (EFB)duties
devices in or
an systems,
aircraft unlessthe Operator
reency-
airports;
shall, in accordance with requirements of the Authority, have one or more processes to ensure
ofexperience
(iv) NOTAMS requirements
applicable of
to the en the Operator
routemaintenance and the
phase of flightand State
anduse have
to of been
departure, satisfied.
destination and
the
(v) appropriate
If a flight crew management,
member does control,
not satisfy recency-of-experience EFBs. Such
requirements process in shall
accordance
alternate
ensure, asairports;
a minimum:
with i), ii),
(v)Portable
Aircraft iii) or iv), such flight crew member completes re-qualification in accordance with the
performance;
(i)
Operator's EFBs, if used,
training do not afect
and evaluation the performance of aircraft systems, equipment or the
program.
(vi) Aircraft weight/mass
ability to operate the aircraft; and balance. (GM) (GM)
(ii) Assessment of the safety risks associated with each EFB function used in operations in
accordance with FLT 3.5.3;
FLT 3.6.2 The Operator shall have guidance that enables the flight crew to determine if
airports of intended use meet operational requirements, to include:
i) Applicable performance requirements;
FLT 3.6.3 The
ii) Runway Operator shall have guidance that enables the flight crew to determine
characteristics;
operating minima
iii) Air Traffic for and
Services airports of intended
associated use. (GM)
communications;
iv) Navigation
FLT aids and lighting;
3.6.4 The Operator shall have guidance that enables the flight crew to determine Runway
v) Weather
Visual Rangereporting;
(RVR) requirements for runways of intended use, to include, as a minimum:
vi)Requirement
i) Emergency services. (GM)
for the availability of RVR reporting in order for CAT II and CAT III approach and
FLT 3.6.5operations
landing The Operator to beshould have guidance that ensures approach and landing operations
authorized;
are not authorized
ii) Required minimum when RVRthe prevailing
values visibility
for takeof andisauthorized
below 800approaches;
meters or the Converted
Meteorological
iii) Required Visibility
minimum (CMV)
RVR values is below
thatthe 800 RVR
consider unless
inoperativeRVR reporting is available
approach/runway for the
lighting,
FLT
runway3.7.2ofThe Operator
intended use.shall
(GM) delegate authority to the PIC to ensure:
inoperative transmissometers or inadequate visual reference. (GM)
(i) A flight is not commenced unless the usable fuel required in accordance with DSP 4.3.1 is
on board the aircraft and is sufficient to complete the planned flight safely;
FLT
(ii) If3.7.3
fuel The Operatorduring
is consumed shall have guidance
a flight that enables
for purposes other the
thanflight crew intended
originally to prepareduring
and/or pre-
accept a load sheet
flight planning, suchwithflightaccurate aircraft weight/mass
is not continued and balance
without a re-analysis calculations
and, if applicable, foradjustment
each flight.
Such
of the guidance
planned shall:
operation to ensure sufficient fuel remains to complete the flight safely. (GM)
FLT
i) 3.7.5
Assign The Operator
responsibility shall
to thehave a description
PIC for ensuring the of load
the Air Traffic
sheet Services
content (ATS) Flight
is satisfactory Plan,
prior toas
well as
each flight;guidance and instructions for its use, that is accessible to the flight crew during flight
preparation
ii) and in flight. (GM).
FLTIncorporate flight
3.7.6 The Operator crew procedures
shall ensure anfor preparing Flight
Operational or accepting last minute
Plan (OFP) changes
or equivalent (LMC) tois
document
the load sheet, to include guidance for the maximum allowable diference
available for the flight crew during flight preparation and accessible to the flight crew during between planned
and
flight. actual weights.
FLT 3.7.7 The Operator shall ensure the OFP or equivalent document is accepted and signed,
using either manuscript or an approved electronic method, by the PIC during flight
preparation. (GM)
FLT 3.7.8 The Operator shall have guidance that enables the flight crew to identify appropriate
en route alternate airports.
FLT 3.7.9 If the Operator conducts isolated airport operations, the Operator shall have
guidance and instructions for the flight crew to:
(i) Practically calculate or determine a point of safe return (PSR) for each flight into an isolated
FLT
airport;3.8.1 The Operator shall have guidance and procedures that describe flight crew duties
and responsibilities
(ii) Ensure the flight for does thenot usecontinue
and/or application
past the actual of the PSRATL, MELaand
unless CDL.assessment
current Such guidance of
and proceduresconditions,
meteorological shall be included traffic, in
and theother
OM or in other documents
operational conditions that are available
indicate that a safe tolanding
the
FLT
flight 3.8.10
crew If the
during Operator
flight transports
preparation passengers
and accessible and/or
to the supernumeraries,
flight crew during and does
flight, andnot use a
shall
can becrew,
cabin madethe at Operator
the estimated shall time of
have use. (GM)to▲ensure, prior to departure of a flight,
procedures
address,
An operatoras a minimum, PIC
maysupernumeraries, responsibilities
conform to FLT 3.7.9 for:
through Active
▲
passengers
(i) Determining and/or the airworthiness status as applicable,
of conformance
the haveImplementation
aircraft; been briefed andasare long as thewith
familiar
FLT 3.8.2
implementation
the location Theand Operator
Action
use of shall
Plan have
safety (IAP) guidance
projects
equipment, tothat is published
include: on orinbeforethe OM 31orAugust
other 2020.
document(s)
(ii)
and Ensuring,
is available forto eachtheflight,
flight acrew description
to ensure ofinformation
known or suspected entered in defects
the ATL: that afect the
(i) Seat
operation belts;
of the aircraft is recorded in the ATL;
i)
(ii) Is up to
Emergency date; exits;
FLT
(iii)
ii) 3.8.3 The Operator
Precluding
Legible; a flight from shalldeparting
assign theuntil PIC the
anyauthority
defect afecting to reject an aircraft prior
airworthiness to departure
is processed in
(iii)
of Life
aCannot jackets
flight ifbe
accordance (individual
dissatisfied
with the MEL/CDL; with flotation
any aspect devices),
of theif airworthiness
required and/or maintenance status of the
iii)
(iv) Lifesaving erased;
rafts, if required
aircraft.
(iv) Ensuring(GM)the aircraft is operated inprior
accordance with any
iv)
FLT
(v) Is correctable
3.8.6A
Oxygen The
masks; in the case
Operator shall ofensure,
an error provided
to each each
flight, theapplicable
correction satisfactory MEL/CDL
is identifiable andOperational
accomplishment errors of
Procedure.
remain
an legible.(GM)
(vi)exterior
Emergency aircraft inspection
equipment for (walkaround).
collective use.This (GM)inspection shall be:
(i)
Note: Performed by a member
The specifications of thisof the flight crew,
provision or
are applicable toofcommercial
FLT
(ii) 3.8.6B
Delegated If the to Operator
a licenseddelegates the accomplishment
aircraft maintenance technician, the exteriorand/or
or aircraft non-commercial
inspection
operations.
(walkaround)
(iii) Delegated to another individual qualified in accordance with FLT 2.2.25. (GM)shall ensure
to qualified individuals as specified in FLT 3.8.6A (iii), the Operator
such
Note: delegation
The specifications was subjected of to
thishave safety risk
provision areassessment
applicable and
to themitigation
exterior performed
aircraft in
inspection
FLT 3.8.7A
accordance Thewith Operator
SMS shall
principles as guidance,
specified inpublished
FLT 1.12.2. in (GM)
the OM or other document(s)
(walkaround)
available to the typically
flight crew defined during by an aircraft
flight manufacturer
preparation, in the AOM
that requires and normally
an exterior aircraft
accomplished
inspection (walk-around) by the flightthat crew. The specifications
focuses on safety-critical are notareas applicable
of the aircraftto an and engineering
ensures, as a
FLT 3.8.7B Theinspection,
airworthiness
minimum: Operator shall dailyhave a procedure
Inspection or anytoother ensure the availability,
inspection requiredaccessibility
by regulation, and
serviceability
which must be of aircraft
carried flight
out by
i) Pitot and static ports are not damaged or obstructed; deck
a systems
licensed and
aircraft emergency
maintenance equipment.
technician. Such procedure shall
include
Note:
ii) Flight acontrols
preflight
Operators that
areinspection
choose
not locked of delegate
to systems
or disabled and
the equipment,
exterior
(as which,
aircraft
applicable, as a minimum,
inspection
depending on to a istype);
licensed
aircraft conducted
aircraft
FLT
by 3.8.8 If the Operator conducts first passenger flights or transports supernumeraries in the
iii) the
maintenance
Frost,
passenger
flight
snow crew
cabin orwithprior
technician
ice toor
isornot the
another
present
without
flight:
cabin qualified
on critical
crew, individual
thesurfaces;
Operator shall ensure
shall havethe flight crewtoisensure
a procedure notifiedthe
(i)
prior
iv) Of the
to
Aircraft flight
flight crew
that
structure the on
or an aircraft
inspection
structural during
has been
components a duty
completed.
are period;
not damaged. (GM)
availability,
(ii) On an <AC> accessibility
aircraft afterflight and
it has serviceability
been of
left unattended aircraft cabin
by the emergency
flight crew, systems
unless and
the Operatorequipment.
FLT
Such 3.8.9
procedure Ifshall
the include crew is required
a preflight to conduct
inspection a preflight
of such systems interior inspection
and equipment, of thehas
which, as
a
process
cargo or a procedure
compartment and/or that supernumerary
ensures flight deck systems
compartment and on emergency
cargo equipment
aircraft, the remain
Operator shall
aundisturbed.
minimum, shall (GM) be conducted by the flight crew or, if applicable, delegated to the cabin crew
have
prior guidance,
to the published
firstOperator
flight: of in the OM or other document available to the flight crew during the
FLT
Note:
flight 3.9.2
The If the
specifications
preparation, for the conducts
this provision
conduct passenger
of such are flights, the
applicable
inspection Operator
to
tonew commercial
ensure shall have a non-commercial
and/or process and/or
i) After a new
procedures
operations. tocabin
ensure crew or,
a coordinatedif no cabin and crew is used, acabin
expeditious flightthe
evacuation crew availability,
has assumed
during
accessibility
aircraftcontrol
fuelingof
and
the serviceability
aircraft with cabin; of restraint systems and emergency equipment.
operations
Note: The passengers embarking, on board or disembarking. Suchand/or
procedures shall
FLTAfter
ii) 3.9.6
require: anIfspecifications
the Operator
aircraft has been of this
leftprovision
conducts unattended are
flights from applicable
by any airport
a flight to when
crew commercial conditions
or cabin crew for non-commercial
areanyconducive
period ofto
operations.
ground aircraft
time.
i) Cabin(GM) exits areicing, the Operator
designated for rapid shall have de-/anti-Icing
deplaning or emergency policies and procedures
evacuation, and routes published
to such
in
Note:
exitstheareOMunobstructed;
The or in other documents
specifications of this that areare
provision available
applicable to the to flight
commercialcrew duringand/or flight preparation
non-commercial
FLT
and 3.9.7 If
accessible the Operator
to the does not
flight crewemergency conduct
during flight. flights from
Such policies any airport
and when conditions
procedures shall address any are
operations.
ii) The
conducive area outside designated evacuation exitsguidance
is unobstructed;
flight
iii) crew to
Qualified
ground
duties
persons
aircraft
andtrained icing, therelated
responsibilities
in emergency
Operator shall have
to de-/anti-Icing
procedures are
published in the OM or
and include:
positioned near aircraft boardingto
other
(i) document
Holdover Time that
tables; is available to the flight crew during flight preparation and accessible
FLT
door(s)
the 3.9.8 or If the
are Operator
otherwise transports
in a position dangerous
to monitor goods as
passenger cargo, the
safety Operator
and, if shall
required, ensure
(ii) Aflight
information
crew during
requirement for aflight.
andevacuation;
guidance member Suchofguidance
that enable the flight shall
crew include:
or qualified ground personnel to perform a
execute
(i)
visual
a cabin
A description
check of theof meteorological
wings before and the
takeof, other
if
flight
any
crew
conditions to that
contamination
carryare out duties
conducive
is suspected;
andtoresponsibilities
ground aircraft
related
iv)
icing A to
suitable
and/or the transport
method
the formation of of dangerous
communication
of ice on goods
is
aircraft is published
established
critical or
between
surfaces; referenced
qualified in the
personsOM and
in ashall
position
FLT 3.9.9
(iii)monitor
A
included If the
requirement
in the Operator thatsafety
onboard does
takeof
library. not
will
Suchtransport
not commence
guidance dangerous
shall unless goods
include, asacargo,
theascritical the Operator
surfaces
minimum: are clear have
of any
to
(ii) A
guidance prohibition
for passenger
the from
flight operating
crew and
that personnel
an aircraft
includes that
from
procedures have
any responsibility
airport
for when
response for fueling
conditions
to dangerous operations.
conducive
goods to
deposits
i.(GM)
General that might
policies adversely
and procedures; afect the performance and/or controllability of the aircraft;
ground
incidents.
(iv)Duties aircraft
A statement icing
thatexist.
delegates (GM)authority to the PIC to order De-/Anti-icing whenever deemed
ii.
Note: The and responsibilities;
specifications of this provision are applicable to commercial and/or non-commercial
necessary.
iii. (GM)
As applicable, preflight acceptance requirements;
operations.
iv. Flight crew written notification requirements;
v. Dangerous goods incident and/or emergency response procedures. (GM)
FLT 4.1.1 The Operator shall have a process, performed by Operations Engineering, to
determine and maintain guidance, procedures and performance data in the OM, applicable to
each aircraft type, for applicable departure, destination and alternate airports. Such guidance
FLT
and4.1.2data The
shallOperator
enable the shall have
flight a process,
crew performed
to determine by Operations Engineering, to
or compute:
determine
i) Maximumand maintain
structural guidance,
weights (taxi,data and procedures
takeof, landing); in the OM, applicable to each aircraft
type,
ii) Takeofthat performance
enable the flight crew to -determine
(accelerate and/or
stop, close-in compute
obstacles) aircraft
that performance
also Engineering,
ensures chartingfor all
FLT
phases 4.1.3ofThe Operator
flight. shall
Such guidance haveanda process,
data shall performed
ensure the byflight
Operations
crew considers all to
relevant
accuracy
determine is accounted
and maintain for, when necessary,
guidance, datatoand in assessing takeof performance in
procedures in the OM, applicable to each aircraftthe event of a
factors
criticalthatafecting
power aircraft
unit failing performance,
at crew
any point include:
in the takeof;
type,
i) Aircraft enable
weight the
(mass);flight to determine and/or compute en route aircraft engine out
FLT
iii) 4.2.1 The
Maximum
performance. Operator
brake energy
Such guidance,shallandhave guidance
minimum
data and procedures
cooling
and procedures time;
shall include,to ensure a flight willaircraft
as a minimum, not be
ii) Operating
commenced
iv) Climb performanceprocedures;
unless it has been obstacles);
(distant ascertained, to the extent possible, that conditions and ground
engine-out:
iii) Pressure altitude;
facilities
v) Landing required for the(minimum
performance flight are acceptable for thego-around).
type of operation. (GM)
i)
iv)Service
FLT 4.2.2 Theceiling;
Temperature; Operator shall have a landing
process,distance,
performed by Operations(GM)Engineering, to ensure
ii) Drift
completion down altitudes, as well as specific guidance
v) Wind; of an analysis that addresses relevant operational factors prior and procedures that assure terrain over
to operating
clearance
any
vi) new route
Runway along orthe
gradient;intoroute
any to newtheairport.
destination airport or
Such analysis to an
shall takeeninto
route alternate airport. (GM)
account:
FLT
(i) 4.2.4 The
Obstacle Operatorfor
clearance shall have guidance,
all phases of flight data and procedures
(minimum to enable operations
safe altitudes);
vii) Runway contaminant/braking action;
engineering
(ii) personnel to determine minimum safe altitudes for all phases of flight. (GM)
viii)Runway
Obstacle(width,data; length and pavement loading);
(iii)
ix) Navigation
FLTNOTAMs aids andairport
4.2.5 The(including
Operator lighting;
shall NOTAMs);
specify operating minima for each airport of intended use, which
(iv)
x) AsWeather
shall applicable,
not considerations;
be lower MEL/CDL
than those information;
established by the state in which the airport is located.
(v) Emergency
xi) Aircraft services; (wing flap setting);
configuration
FLT
(vi) 4.3.1burn
Fuel
xii) Anti-ice The Operator
calculations;
usage shall ensure
and, when all aircraft
applicable, in its fleet are equipped with:
ice accretion;
(i)
xiii)Instrumentation
(vii) As applicable, runway and/or
fuel freeze avionics, readily
considerations;
length used visiblealignment
for aircraft to the intended prior topilot flight crew member,
takeof;
necessary
(viii)
xiv) As to conduct
applicable, EDTOoperations and meet applicable
requirements; flight parameters, maneuvers and
FLT 4.3.5 If the Operator utilizes aircraft operated at flight altitudes greater(GM)
As
limitations;
applicable, fuel freeze considerations during extended operations. than 10,000 feet
(ix)
(less Air Traffic Services;
than 700 hPa), but pressurized to maintain a cabin altitude of less than 10,000 feet
(ii) Critical
(x) Equipment enginenecessary
inoperative to satisfy applicable
operations; operational communication requirements,
(greater
including than 700 hPa),
emergency over the Operator
communication; shall ensure all such aircraft can descend to an altitude
(xi)
after Depressurization
a loss ofequipment
pressurization critical areas;
thatcomponents
will allow continued
(iii)
(xii) Avionics,
(Special) airport and/or
classification. (GM) necessarysafe flight and
to satisfy landingnavigation
applicable and are equipped
with oxygen storage
requirements, provide and dispensing
necessary apparatusand,
redundancy in accordance
as applicable, withauthorized
requirementsby the of the
State for
Authority
use in RNP,and, RNAV,as aMNPS
minimum, and/or also ensures:
RVSM operations;
i) The
(iv) aircraftinstrumentation
Avionics, can continue at aand/or pressureradioaltitude that will
equipment allow continued
necessary to satisfy safe flight and
applicable
landing;
approach and landing requirements;
ii)
(v)An amount
Other of storedand/or
components supplemental
equipment oxygen, in accordance
necessary to conduct with the requirements
operations of the
under applicable
Authority,
flight conditions,and, asincluding
a minimum, to supply:
instrument meteorological conditions.
a) The flight crew for any period the cabin altitude would be above 10,000 feet;
b) All aircraft occupants for any period the cabin altitude would be above 15,000 feet;
c) The flight crew and all aircraft occupants in accordance with a) and b) as
appropriate for the route to be flown.
iii) For aircraft that do not operate above 25,000 feet, the amount of stored oxygen for aircraft
occupants specified in ii) b) above may be reduced, in accordance with the requirements of
the Authority, if at all points along the route to be flown, the aircraft is able to descend safely
within 4 minutes to a cabin pressure altitude of 15,000 ft or less. (GM)