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Introdction of Management
Introdction of Management
AND MANAGEMENT
(2140003)
1 Prepared By:
Prof. Endrick D. Contractor
Asst.Professor, Chemical Engineering Department
GCET
Mr. Endrick D COntractor
2
Teaching and Examination Scheme:
3 0 0 3 70 20 10 0 0 0 100
Meaning:
According to Theo Heimann, management has three different
meanings i.e.,
1. Management as a Noun: refers to a group of managers.
2. Management as a Process- refers to the functions of management
i.e., planning, organising, directing, controlling etc…
3. Management as a Discipline- refers to the subject of management.
Mr. Endrick D COntractor
9 Nature and Characteristics of
Management
Management is goal-oriented: Management is not an end in itself. It
is a means to achieve certain goals.
Management is universal: Management is an essential element of
every organised activity irrespective of the size or type of activity.
Management is an Integrative Force: The essence of management
lies in the coordination of individual efforts in to a team.
Management is a Social Process: Management is done by people,
through people and for people. It is a social process because it is
concerned with interpersonal relations.
Mr. Endrick D COntractor
Nature and Characteristics of
10
Management
Production Management:
(a) designing the product (b) location and layout of plant and building (c) planning and
control of factory operations (d) operation of purchase and storage of materials (e) repairs and
maintenance (f) inventory cost and quality control (g) research and development etc.
Marketing Management:
Marketing involves following activities (a) Marketing research to determine the needs and
expectation of consumers (b) Planning and developing suitable products (c) Setting
appropriate prices (d) Selecting the right channel of distribution, and (e) Promotional activities
like advertising and salesmanship to communicate with the customers.
Financial Management:
1. selecting the appropriate source of funds
2. 2.raising the required funds at the right time
3. 3.administration of earnings
4. 4.Estimating the volume of funds
Personnel Management:
(a) Manpower planning (b) Recruitments, (c) Selection, (d) Training (e) Appraisal, (f)
Promotions and transfers, (g) Compensation, (h) Employee welfare services, and (i)
Personnel records and research, etc…
It is of 3 types
1. Interpersonal Role
2. Informational Role
3. Decisional Role
This role focuses on the manager and his relationships with the people in the
organisation and also with other organisations.
It is of 3 types
1. Figurehead: As a figurehead he has to perform symbolic duties such as
providing awards to his staff , attending social function etc.
2. Leader: As a leader he motivates & inspires his employees and provide
guidance.
3. Liason: Coordinated the activities of his department with other department
and organisation etc.
This role focuses on collection and distribution of information for smooth functioning of
organisation.
It is also of three types
1. Monitor: Exercise control over the organisational activities through collection of data.
2. Disseminator: He disseminates the relevant information, instruction from the top
management, outside agencies to the appropriate employees.
3. Spokes Person: He represent his work unit in different places
Technical Skills:
Technical skills are the skills necessary to accomplish or understand
the specific kind of work being done in an organization.
Interpersonal Skills:
Manager also needs interpersonal skills- the ability to communicate
with, understand and motivate both individuals and groups.
Conceptual Skills:
Conceptual skills depend on the manager’s ability to think in the
abstract.
Diagnostic Skills:
Successful managers also possess diagnostic skills, or skills that enable a manager to
visualize the most appropriate response to a situation.
Communication Skills:
Communication skills refer to the manager’s ability both to effectively convey ideas
and information to others and to effectively receive ideas and information from others.
Decision-Making Skills:
Effective managers also have good decision making skills.
2. Authority. The right to issue commands, along with which must go the balanced
responsibility for its function.
3. Discipline. Employees must obey, but this is two-sided: employees will only obey
orders if management play their part by providing good leadership.
4. Unity of Command. Each worker should have only one boss with no other conflicting
lines of command.
5. Unity of Direction. People engaged in the same kind of activities must have the
same objectives in a single plan.
Mr. Endrick D COntractor
31 Principles of Management
6. Subordination of individual interest (to the general interest). Management must
see that the goals of the firms are always vital.
Max web developed a management theory that stressed the need for a strictly defined
organizational hierarchy governed by clearly defined regulations and lines of authority.
1. Division of work: High degree of division of work at both the operative & administrative
level which leads to specialization.
3. Rules & Regulations: Clearly defined rules & regulation are applicable to all in the
organization.
Mr. Endrick D COntractor
34 Max Weber
Maslow defined a Hierarchy of Human Needs that stated the lower needs must be met
before an individual can strive to meet the higher needs.
NEEDS: a lack of something required or desired.
*Needs motivate us to act!
A person starts at the bottom of the hierarchy (pyramid) and will initially seek
to satisfy basic needs (e.g. food, shelter)
Once these physiological needs have been satisfied, they are no longer a
motivator. the individual moves up to the next level
Safety needs at work could include physical safety (e.g. protective clothing)
as well as protection against unemployment, loss of income through sickness
etc)
Social needs recognise that most people want to belong to a group. These
would include the need for love and belonging (e.g. working with colleague
who support you at work, teamwork, communication)
Esteem needs are about being given recognition for a job well done. They
reflect the fact that many people seek the esteem and respect of others. A
promotion at work might achieve this
Self-actualisation is about how people think about themselves - this is often
measured by the extent of success and/or challenge at work
Maslow's model has great potential appeal in the business world. The
message is clear - if management can find out which level each employee
has reached, then they can decide on suitable rewards.
Thank you
Mr. Endrick D COntractor