Answer the following questions:

1. Explain the services offered by travel agencies:

A. Scheduling
B. Reducing cost of travel
C. Transport and accommodation
D. Information services

2. A. What is a 'carrier organisation'?

B. Identify THREE carrier organisations in your country.
C. State THREE services, other than transportation, that are offered by air carriers.

3. When Lysandre booked his flight online, an e-ticket was issued.

A. State FOUR items of information that are usually given on a ticket.
B. What is an e-ticket?
C. State THREE advantages and THREE disadvantages of e-tickets for the traveller.

4. You are in charge of making the travel and accommodation arrangements for your
supervisor to attend a conference in St Vincent.
A. List at least FOUR issues that should be taken into consideration when, a Making the
hotel reservations b Scheduling appointments
B. Write out the necessary information that you will provide to the hotel when making
reservations.
C. State FOUR items that you will place in your supervisor's travel folder,

5. List FOUR other arrangements you should make to help ensure that your supervisor has
a safe and productive trip.