get

wd(
)
setwd("C:\\Data Science with R\\Assignments\\Graded Assignments\\Topic 13 -
Final Case Study Course Wrap up")
tele<-read.csv("C:\\Data Science with R\\Assignments\\Graded Assignments\\Topic
13 - Final Case Study Course Wrap up\\telecomfinal.csv",stringsAsFactors=T)
options(scipen = 999)
library(dplyr)

names(tele)
str(tele)
summary(tele)
View(tele)
##character var into numeric/integer
tele$crclscod<-as.numeric(factor(tele$crclscod,levels=unique(tele$crclscod)))
tele$asl_flag<-as.numeric(factor(tele$asl_flag,levels=unique(tele$asl_flag)))
tele$area<-as.numeric(factor(tele$area,levels=unique(tele$area)))
tele$refurb_new<-
as.numeric(factor(tele$refurb_new,levels=unique(tele$refurb_new)))
tele$hnd_webcap<-
as.numeric(factor(tele$hnd_webcap,levels=unique(tele$hnd_webcap)))
tele$marital<-as.numeric(factor(tele$marital,levels=unique(tele$marital)))
tele$ethnic<-as.numeric(factor(tele$ethnic,levels=unique(tele$ethnic)))

tele$dwlltype<-as.numeric(factor(tele$dwlltype,levels=unique(tele$dwlltype)))
tele$dwllsize<-as.numeric(factor(tele$dwllsize,levels=unique(tele$dwllsize)))
tele$mailordr<-as.numeric(factor(tele$mailordr,levels=unique(tele$mailordr)))
tele$occu1<-as.numeric(factor(tele$occu1,levels=unique(tele$occu1)))

tele$wrkwoman<-as.numeric(factor(tele$wrkwoman,levels=unique(tele$wrkwoman)))

tele$solflag<-as.numeric(factor(tele$solflag,levels=unique(tele$solflag)))
tele$proptype<-as.numeric(factor(tele$proptype,levels=unique(tele$proptype)))
tele$mailresp<-as.numeric(factor(tele$mailresp,levels=unique(tele$mailresp)))
tele$cartype<-as.numeric(factor(tele$cartype,levels=unique(tele$cartype)))
tele$car_buy<-as.numeric(factor(tele$car_buy,levels=unique(tele$car_buy)))
tele$children<-as.numeric(factor(tele$children,levels=unique(tele$children)))
tele$csa<-as.numeric(factor(tele$csa,levels=unique(tele$csa)))

tele$div_type<-as.numeric(factor(tele$div_type,levels=unique(tele$div_type)))
###creating data quality report###
#extracting variable names
variables<-names(tele)
dqr<-as.data.frame(variables)
dqr$DataType<-sapply(tele,class)
dqr$No.OfRecords<-nrow(tele)
#Counting No. of Unique Values for each variable
for(i in 1:ncol(tele))
{
dqr$UniqueRecords[i] < - length(unique(tele[,i]))
}
#No. of observations available for each variable and its percentage
dqr$DataAvailable<-colSums(!is.na(tele))
dqr$AvailablePercentage<-round(colMeans(!is.na(tele)),4)
#Total and Percentage of Missing Values for each Variable
dqr$Missing<-colSums(is.na(tele))
dqr$MissingPercentage<-round(colMeans(is.na(tele)),4)
#Minimum, Maximum, Mean, Quantile Values for each Variable
for (i in 1:ncol(tele))
{
dqr$Minimum[i]<-
round(ifelse(class(tele[,i])=="integer"|class(tele[,i])=="numeric",min(tele[,i],n
a.rm=T),0),2)
dqr$maximum[i]<-
round(ifelse(class(tele[,i])=="integer"|class(tele[,i])=="numeric",max(tele[,i],n
a.rm=T),0),2)
dqr$Mean[i]<-
round(ifelse(class(tele[,i])=="integer"|class(tele[,i])=="numeric",mean(tele[,i],
na.rm=T),0),2)
dqr$fifthPercentile[i]<-round(ifelse(class(tele[,i])=="integer"|class(tele[,i])
=="numeric",quantile(tele[,i],p=0.05,na.rm=T),0),2)
dqr$tenthPercentile[i]<-round(ifelse(class(tele[,i])=="integer"|class(tele[,i])
=="numeric",quantile(tele[,i],p=0.10,na.rm=T),0),2)
dqr$twentyfifthPercentile[i]<-
round(ifelse(class(tele[,i])=="integer"|class(tele[,i])=="numeric",quantile(tele[
,i],p=0.25,na.rm=T),0),2)
dqr$fifythPercentile[i]<-
round(ifelse(class(tele[,i])=="integer"|class(tele[,i])=="numeric",quantile(tele[
,i],p=0.50,na.rm=T),0),2)
dqr$seventyfifthPercentile[i]<-
round(ifelse(class(tele[,i])=="integer"|class(tele[,i])=="numeric",quantile(tele[
,i],p=0.75,na.rm=T),0),2)
dqr$ninetythPercentile[i]<-
round(ifelse(class(tele[,i])=="integer"|class(tele[,i])=="numeric",quantile(tele[
,i],p=0.90,na.rm=T),0),2)
 dqr$ninetyfifthPercentile[i]<-
round(ifelse(class(tele[,i])=="integer"|class(tele[,i])=="numeric",quantile(tele[
,i],p=0.95,na.rm=T),0),2)
}
str(dqr)
write.csv(dqr,"Data Quality Report.csv",row.names = T)
summary(tele$retdays)
sort(unique(tele$retdays), na.last = F)
tele$retdays_1<-ifelse(is.na(tele$retdays)==TRUE, 0, 1)
str(tele$retdays_1)
summary(tele$retdays_1)
#omit var with more than 15% missing values and creating a new data set
tele1<-tele[,colMeans(is.na(tele))<=0.15]
#omit blck_dat_Mean
names(tele1)
tele1<-tele1[,-50]
##data exploration
names(tele1)
str(tele1)
summary(tele1$mou_Mean)
tele1%>%mutate(dec=ntile(mou_Mean,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat1
dat1$N<-
unclass(tele1%>%mutate(dec=ntile(mou_Mean,n=10))%>%count(dec)%>%unname())[[2]]
dat1$churn_perc<-round(dat1$n/dat1$N,2)
dat1$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(mou_Mean,n=10))%>%group_by(dec)%>%summarise(min(
mou_Mean)))[[2]]
dat1$LessThan<-
unclass(tele1%>%mutate(dec=ntile(mou_Mean,n=10))%>%group_by(dec)%>%summarise(max(
mou_Mean)))[[2]]
dat1$varname<-rep("mou_Mean",nrow(dat1))
summary(tele1$totmrc_Mean)
tele1%>%mutate(dec=ntile(totmrc_Mean,n=10))%>%count(churn,dec)%>%filter(churn==1)
->dat2
dat2$N<-
unclass(tele1%>%mutate(dec=ntile(totmrc_Mean,n=10))%>%count(dec)%>%unname())[[2]]
dat2$churn_perc<-dat2$n/dat2$N
dat2$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(totmrc_Mean,n=10))%>%group_by(dec)%>%summarise(m
in(totmrc_Mean)))[[2]]
dat2$LessThan<-
unclass(tele1%>%mutate(dec=ntile(totmrc_Mean,n=10))%>%group_by(dec)%>%summarise(m
ax(totmrc_Mean)))[[2]]
dat2$varname<-rep("totmrc_Mean",nrow(dat2))
summary(tele1$rev_Range)
tele1%>%mutate(dec=ntile(rev_Range,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat3
dat3$N<-
unclass(tele1%>%mutate(dec=ntile(rev_Range,n=10))%>%count(dec)%>%unname())[[2]]
dat3$churn_perc<-dat3$n/dat3$N
dat3$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(rev_Range,n=10))%>%group_by(dec)%>%summarise(min
(rev_Range)))[[2]]
dat3$LessThan<-
unclass(tele1%>%mutate(dec=ntile(rev_Range,n=10))%>%group_by(dec)%>%summarise(max
(rev_Range)))[[2]]
dat3$varname<-rep("rev_Range",nrow(dat3))
summary(tele1$mou_Range)
tele1%>%mutate(dec=ntile(mou_Range,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat4
dat4$N<-
unclass(tele1%>%mutate(dec=ntile(mou_Range,n=10))%>%count(dec)%>%unname())[[2]]
dat4$churn_perc<-dat4$n/dat4$N
dat4$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(mou_Range,n=10))%>%group_by(dec)%>%summarise(min
(mou_Range)))[[2]]
dat4$LessThan<-
unclass(tele1%>%mutate(dec=ntile(mou_Range,n=10))%>%group_by(dec)%>%summarise(max
(mou_Range)))[[2]]
dat4$varname<-rep("mou_Range",nrow(dat4))
summary(tele1$change_mou)
tele1%>%mutate(dec=ntile(change_mou,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat5
dat5$N<-
unclass(tele1%>%mutate(dec=ntile(change_mou,n=10))%>%count(dec)%>%unname())[[2]]
dat5$churn_perc<-dat5$n/dat5$N
dat5$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(change_mou,n=10))%>%group_by(dec)%>%summarise(mi
n(change_mou)))[[2]]
dat5$LessThan<-
unclass(tele1%>%mutate(dec=ntile(change_mou,n=10))%>%group_by(dec)%>%summarise(ma
x(change_mou)))[[2]]
dat5$varname<-rep("change_mou",nrow(dat5))
summary(tele1$drop_blk_Mean)
tele1%>%mutate(dec=ntile(drop_blk_Mean,n=10))%>%count(churn,dec)%>%filter(churn==
1)->dat6
dat6$N<-
unclass(tele1%>%mutate(dec=ntile(drop_blk_Mean,n=10))%>%count(dec)%>%unname())[[2
]]
dat6$churn_perc<-dat6$n/dat6$N
dat6$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(drop_blk_Mean,n=10))%>%group_by(dec)%>%summarise
(min(drop_blk_Mean)))[[2]]
dat6$LessThan<-
unclass(tele1%>%mutate(dec=ntile(drop_blk_Mean,n=10))%>%group_by(dec)%>%summarise
(max(drop_blk_Mean)))[[2]]
dat6$varname<-rep("drop_blk_Mean",nrow(dat6))
summary(tele1$drop_vce_Range)
tele1%>%mutate(dec=ntile(drop_vce_Range,n=10))%>%count(churn,dec)%>%filter(churn=
=1)->dat7
dat7$N<-
unclass(tele1%>%mutate(dec=ntile(drop_vce_Range,n=10))%>%count(dec)%>%unname())[[
2]]
dat7$churn_perc<-dat7$n/dat7$N
dat7$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(drop_vce_Range,n=10))%>%group_by(dec)%>%summaris
e(min(drop_vce_Range)))[[2]]
dat7$LessThan<-
unclass(tele1%>%mutate(dec=ntile(drop_vce_Range,n=10))%>%group_by(dec)%>%summaris
e(max(drop_vce_Range)))[[2]]
dat7$varname<-rep("drop_vce_Range",nrow(dat7))
summary(tele1$owylis_vce_Range)
tele1%>%mutate(dec=ntile(owylis_vce_Range,n=10))%>%count(churn,dec)%>%filter(chur
n==1)->dat8
dat8$N<-
unclass(tele1%>%mutate(dec=ntile(owylis_vce_Range,n=10))%>%count(dec)%>%unname())
[[2]]
dat8$churn_perc<-dat8$n/dat8$N
dat8$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(owylis_vce_Range,n=10))%>%group_by(dec)%>%summar
ise(min(owylis_vce_Range)))[[2]]
dat8$LessThan<-
unclass(tele1%>%mutate(dec=ntile(owylis_vce_Range,n=10))%>%group_by(dec)%>%summar
ise(max(owylis_vce_Range)))[[2]]
dat8$varname<-rep("owylis_vce_Range",nrow(dat8))
summary(tele1$mou_opkv_Range)
tele1%>%mutate(dec=ntile(mou_opkv_Range,n=10))%>%count(churn,dec)%>%filter(churn=
=1)->dat9
dat9$N<-
unclass(tele1%>%mutate(dec=ntile(mou_opkv_Range,n=10))%>%count(dec)%>%unname())[[
2]]
dat9$churn_perc<-dat9$n/dat9$N
dat9$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(mou_opkv_Range,n=10))%>%group_by(dec)%>%summaris
e(min(mou_opkv_Range)))[[2]]
dat9$LessThan<-
unclass(tele1%>%mutate(dec=ntile(mou_opkv_Range,n=10))%>%group_by(dec)%>%summaris
e(max(mou_opkv_Range)))[[2]]
dat9$varname<-rep("mou_opkv_Range",nrow(dat9))
summary(tele1$months)
tele1%>%mutate(dec=ntile(months,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat10
dat10$N<-
unclass(tele1%>%mutate(dec=ntile(months,n=10))%>%count(dec)%>%unname())[[2]]
dat10$churn_perc<-dat10$n/dat10$N
dat10$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(months,n=10))%>%group_by(dec)%>%summarise(min(mo
nths)))[[2]]
dat10$LessThan<-
unclass(tele1%>%mutate(dec=ntile(months,n=10))%>%group_by(dec)%>%summarise(max(mo
nths)))[[2]]
dat10$varname<-rep("months",nrow(dat10))
summary(tele1$totcalls)
tele1%>%mutate(dec=ntile(totcalls,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat11
dat11$N<-
unclass(tele1%>%mutate(dec=ntile(totcalls,n=10))%>%count(dec)%>%unname())[[2]]
dat11$churn_perc<-dat11$n/dat11$N
dat11$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(totcalls,n=10))%>%group_by(dec)%>%summarise(min(
totcalls)))[[2]]
dat11$LessThan<-
unclass(tele1%>%mutate(dec=ntile(totcalls,n=10))%>%group_by(dec)%>%summarise(max(
totcalls)))[[2]]
dat11$varname<-rep("totcalls",nrow(dat11))
summary(tele1$eqpdays)
index<-which(is.na(tele1$eqpdays))
tele1<-tele1[-index,]
tele1%>%mutate(dec=ntile(eqpdays,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat12
dat12$N<-
unclass(tele1%>%mutate(dec=ntile(eqpdays,n=10))%>%count(dec)%>%unname())[[2]]##ER
ROR
dat12$churn_perc<-dat12$n/dat12$N
dat12$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(eqpdays,n=10))%>%group_by(dec)%>%summarise(min(e
qpdays)))[[2]]
dat12$LessThan<-
unclass(tele1%>%mutate(dec=ntile(eqpdays,n=10))%>%group_by(dec)%>%summarise(max(e
qpdays)))[[2]]
dat12$varname<-rep("eqpdays",nrow(dat12))
summary(tele1$custcare_Mean)
tele1%>%mutate(dec=ntile(custcare_Mean,n=4))%>%count(churn,dec)%>%filter(churn==1
)->dat13
dat13$varname<-rep("eqpdays",nrow(dat13))
plot(tele1$churn,tele1$custcare_Mean, col="red")
summary(tele1$callwait_Mean)
tele1%>%mutate(dec=ntile(callwait_Mean,n=4))%>%count(churn,dec)%>%filter(churn==1
)->dat14

dat14$N<-
unclass(tele1%>%mutate(dec=ntile(callwait_Mean,n=4))%>%count(dec)%>%unname())[[2]
]
dat14$churn_perc<-dat14$n/dat14$N
dat14$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(callwait_Mean,n=4))%>%group_by(dec)%>%summarise(
min(callwait_Mean)))[[2]]
dat14$LessThan<-
unclass(tele1%>%mutate(dec=ntile(callwait_Mean,n=4))%>%group_by(dec)%>%summarise(
max(callwait_Mean)))[[2]]
dat14$varname<-rep("callwait_Mean",nrow(dat14))

summary(tele1$iwylis_vce_Mean)
tele1%>%mutate(dec=ntile(iwylis_vce_Mean,n=6))%>%count(churn,dec)%>%filter(churn=
=1)->dat15
dat15$N<-
unclass(tele1%>%mutate(dec=ntile(iwylis_vce_Mean,n=6))%>%count(dec)%>%unname())[[
2]]
dat15$churn_perc<-dat15$n/dat15$N
dat15$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(iwylis_vce_Mean,n=6))%>%group_by(dec)%>%summaris
e(min(iwylis_vce_Mean)))[[2]]
dat15$LessThan<-
unclass(tele1%>%mutate(dec=ntile(iwylis_vce_Mean,n=6))%>%group_by(dec)%>%summaris
e(max(iwylis_vce_Mean)))[[2]]
dat15$varname<-rep("iwylis_vce_Mean",nrow(dat15))
summary(tele1$callwait_Range)
tele1%>%mutate(dec=ntile(callwait_Range,n=4))%>%count(churn,dec)%>%filter(churn==
1)->dat16
dat16$varname<-rep("callwait_Range",nrow(dat16))
summary(tele1$ccrndmou_Range)
tele1%>%mutate(dec=ntile(ccrndmou_Range,n=4))%>%count(churn,dec)%>%filter(churn==
1)->dat17
summary(tele1$adjqty)
tele1%>%mutate(dec=ntile(adjqty,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat18
dat18$N<-
unclass(tele1%>%mutate(dec=ntile(adjqty,n=10))%>%count(dec)%>%unname())[[2]]
dat18$churn_perc<-dat18$n/dat18$N
dat18$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(adjqty,n=10))%>%group_by(dec)%>%summarise(min(ad
jqty)))[[2]]
dat18$LessThan<-
unclass(tele1%>%mutate(dec=ntile(adjqty,n=10))%>%group_by(dec)%>%summarise(max(ad
jqty)))[[2]]
dat18$varname<-rep("adjqty",nrow(dat18))
summary(tele1$ovrrev_Mean)
tele1%>%mutate(dec=ntile(ovrrev_Mean,n=4))%>%count(churn,dec)%>%filter(churn==1)-
>dat19
dat19$N<-
unclass(tele1%>%mutate(dec=ntile(ovrrev_Mean,n=4))%>%count(dec)%>%unname())[[2]]
dat19$churn_perc<-dat19$n/dat19$N
dat19$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(ovrrev_Mean,n=4))%>%group_by(dec)%>%summarise(mi
n(ovrrev_Mean)))[[2]]
dat19$LessThan<-
unclass(tele1%>%mutate(dec=ntile(ovrrev_Mean,n=4))%>%group_by(dec)%>%summarise(ma
x(ovrrev_Mean)))[[2]]
dat19$varname<-rep("ovrrev_Mean",nrow(dat19))
summary(tele1$rev_Mean)
tele1%>%mutate(dec=ntile(rev_Mean,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat20
dat20$N<-
unclass(tele1%>%mutate(dec=ntile(rev_Mean,n=10))%>%count(dec)%>%unname())[[2]]
dat20$churn_perc<-dat20$n/dat20$N
dat20$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(rev_Mean,n=10))%>%group_by(dec)%>%summarise(min(
rev_Mean)))[[2]]
dat20$LessThan<-
unclass(tele1%>%mutate(dec=ntile(rev_Mean,n=10))%>%group_by(dec)%>%summarise(max(
rev_Mean)))[[2]]
dat20$varname<-rep("rev_Mean",nrow(dat20))
summary(tele1$ovrmou_Mean)
tele1%>%mutate(dec=ntile(ovrmou_Mean,n=4))%>%count(churn,dec)%>%filter(churn==1)-
>dat21
dat21$N<-
unclass(tele1%>%mutate(dec=ntile(ovrmou_Mean,n=4))%>%count(dec)%>%unname())[[2]]
dat21$churn_perc<-dat21$n/dat21$N
dat21$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(ovrmou_Mean,n=4))%>%group_by(dec)%>%summarise(mi
n(ovrmou_Mean)))[[2]]
dat21$LessThan<-
unclass(tele1%>%mutate(dec=ntile(ovrmou_Mean,n=4))%>%group_by(dec)%>%summarise(ma
x(ovrmou_Mean)))[[2]]
dat21$varname<-rep("ovrmou_Mean",nrow(dat21))
summary(tele1$comp_vce_Mean)
tele1%>%mutate(dec=ntile(comp_vce_Mean,n=10))%>%count(churn,dec)%>%filter(churn==
1)->dat22
dat22$N<-
unclass(tele1%>%mutate(dec=ntile(comp_vce_Mean,n=10))%>%count(dec)%>%unname())[[2
]]
dat22$churn_perc<-dat22$n/dat22$N
dat22$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(comp_vce_Mean,n=10))%>%group_by(dec)%>%summarise
(min(comp_vce_Mean)))[[2]]
dat22$LessThan<-
unclass(tele1%>%mutate(dec=ntile(comp_vce_Mean,n=10))%>%group_by(dec)%>%summarise
(max(comp_vce_Mean)))[[2]]
dat22$varname<-rep("comp_vce_Mean",nrow(dat22))
summary(tele1$plcd_vce_Mean)
tele1%>%mutate(dec=ntile(plcd_vce_Mean,n=10))%>%count(churn,dec)%>%filter(churn==
1)->dat23
dat23$N<-
unclass(tele1%>%mutate(dec=ntile(plcd_vce_Mean,n=10))%>%count(dec)%>%unname())[[2
]]
dat23$churn_perc<-dat23$n/dat23$N
dat23$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(plcd_vce_Mean,n=10))%>%group_by(dec)%>%summarise
(min(plcd_vce_Mean)))[[2]]
dat23$LessThan<-
unclass(tele1%>%mutate(dec=ntile(plcd_vce_Mean,n=10))%>%group_by(dec)%>%summarise
(max(plcd_vce_Mean)))[[2]]
dat23$varname<-rep("plcd_vce_Mean",nrow(dat23))
summary(tele1$avg3mou)
tele1%>%mutate(dec=ntile(avg3mou,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat24
dat24$N<-
unclass(tele1%>%mutate(dec=ntile(avg3mou,n=10))%>%count(dec)%>%unname())[[2]]
dat24$churn_perc<-dat24$n/dat24$N
dat24$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(avg3mou,n=10))%>%group_by(dec)%>%summarise(min(a
vg3mou)))[[2]]
dat24$LessThan<-
unclass(tele1%>%mutate(dec=ntile(avg3mou,n=10))%>%group_by(dec)%>%summarise(max(a
vg3mou)))[[2]]
dat24$varname<-rep("avg3mou",nrow(dat24))
summary(tele1$avgmou)
tele1%>%mutate(dec=ntile(avgmou,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat25
dat25$N<-
unclass(tele1%>%mutate(dec=ntile(avgmou,n=10))%>%count(dec)%>%unname())[[2]]
dat25$churn_perc<-dat25$n/dat25$N
dat25$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(avgmou,n=10))%>%group_by(dec)%>%summarise(min(av
gmou)))[[2]]
dat25$LessThan<-
unclass(tele1%>%mutate(dec=ntile(avgmou,n=10))%>%group_by(dec)%>%summarise(max(av
gmou)))[[2]]
dat25$varname<-rep("avgmou",nrow(dat25))
summary(tele1$avg3qty)
tele1%>%mutate(dec=ntile(avg3qty,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat26
dat26$N<-
unclass(tele1%>%mutate(dec=ntile(avg3qty,n=10))%>%count(dec)%>%unname())[[2]]
dat26$churn_perc<-dat26$n/dat26$N
dat26$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(avg3qty,n=10))%>%group_by(dec)%>%summarise(min(a
vg3qty)))[[2]]
dat26$LessThan<-
unclass(tele1%>%mutate(dec=ntile(avg3qty,n=10))%>%group_by(dec)%>%summarise(max(a
vg3qty)))[[2]]
dat26$varname<-rep("avg3qty",nrow(dat26))
summary(tele1$avgqty)
tele1%>%mutate(dec=ntile(avgqty,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat27
dat27$N<-
unclass(tele1%>%mutate(dec=ntile(avgqty,n=10))%>%count(dec)%>%unname())[[2]]
dat27$churn_perc<-dat27$n/dat27$N
dat27$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(avgqty,n=10))%>%group_by(dec)%>%summarise(min(av
gqty)))[[2]]
dat27$LessThan<-
unclass(tele1%>%mutate(dec=ntile(avgqty,n=10))%>%group_by(dec)%>%summarise(max(av
gqty)))[[2]]
dat27$varname<-rep("avgqty",nrow(dat27))
summary(tele1$avg6mou)
tele1%>%mutate(dec=ntile(avg6mou,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat28
dat28$N<-
unclass(tele1%>%mutate(dec=ntile(avg6mou,n=10))%>%count(dec)%>%unname())[[2]]
dat28$churn_perc<-dat28$n/dat28$N
dat28$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(avg6mou,n=10))%>%group_by(dec)%>%summarise(min(a
vg6mou)))[[2]]
dat28$LessThan<-
unclass(tele1%>%mutate(dec=ntile(avg6mou,n=10))%>%group_by(dec)%>%summarise(max(a
vg6mou)))[[2]]
dat28$varname<-rep("avg6mou",nrow(dat28))
summary(tele1$avg6qty)
tele1%>%mutate(dec=ntile(avg6qty,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat29
dat29$N<-
unclass(tele1%>%mutate(dec=ntile(avg6qty,n=10))%>%count(dec)%>%unname())[[2]]
dat29$churn_perc<-dat29$n/dat29$N
dat29$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(avg6qty,n=10))%>%group_by(dec)%>%summarise(min(a
vg6qty)))[[2]]
dat29$LessThan<-
unclass(tele1%>%mutate(dec=ntile(avg6qty,n=10))%>%group_by(dec)%>%summarise(max(a
vg6qty)))[[2]]
dat29$varname<-rep("avg6qty",nrow(dat29))
summary(tele1$age1)
tele1%>%mutate(dec=ntile(age1,n=6))%>%count(churn,dec)%>%filter(churn==1)->dat30
dat30$N<-
unclass(tele1%>%mutate(dec=ntile(age1,n=6))%>%count(dec)%>%unname())[[2]]
dat30$churn_perc<-dat30$n/dat30$N
dat30$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(age1,n=6))%>%group_by(dec)%>%summarise(min(age1)
))[[2]]
dat30$LessThan<-
unclass(tele1%>%mutate(dec=ntile(age1,n=6))%>%group_by(dec)%>%summarise(max(age1)
))[[2]]
dat30$varname<-rep("age1",nrow(dat30))
summary(tele1$age2)
tele1%>%mutate(dec=ntile(age2,n=4))%>%count(churn,dec)%>%filter(churn==1)->dat31
dat31$varname<-rep("age2",nrow(dat31))
summary(tele1$models)
tele1%>%mutate(dec=ntile(models,n=4))%>%count(churn,dec)%>%filter(churn==1)-
>dat32
dat32$varname<-rep("models",nrow(dat32))
summary(tele1$hnd_price)
tele1%>%mutate(dec=ntile(hnd_price,n=6))%>%count(churn,dec)%>%filter(churn==1)-
>dat33
dat33$N<-
unclass(tele1%>%mutate(dec=ntile(hnd_price,n=6))%>%count(dec)%>%unname())[[2]]
dat33$churn_perc<-dat33$n/dat33$N
dat33$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(hnd_price,n=6))%>%group_by(dec)%>%summarise(min(
hnd_price)))[[2]]
dat33$LessThan<-
unclass(tele1%>%mutate(dec=ntile(hnd_price,n=6))%>%group_by(dec)%>%summarise(max(
hnd_price)))[[2]]
dat33$varname<-rep("hnd_price",nrow(dat33))
summary(tele1$actvsubs)
tele1%>%mutate(dec=ntile(actvsubs,n=4))%>%count(churn,dec)%>%filter(churn==1)-
>dat34
dat34$varname<-rep("actvsubs",nrow(dat34))
summary(tele1$uniqsubs)
tele1%>%mutate(dec=ntile(uniqsubs,n=4))%>%count(churn,dec)%>%filter(churn==1)-
>dat35
dat35$varname<-rep("uniqsubs",nrow(dat35))
summary(tele1$forgntvl)
tele1%>%mutate(dec=ntile(forgntvl,n=4))%>%count(churn,dec)%>%filter(churn==1)-
>dat36
dat36$varname<-rep("forgntvl",nrow(dat36))
summary(tele1$opk_dat_Mean)
tele1%>%mutate(dec=ntile(opk_dat_Mean,n=4))%>%count(churn,dec)%>%filter(churn==1)
->dat37
dat37$varname<-rep("opk_dat_Mean",nrow(dat37))
summary(tele1$mtrcycle)
tele1%>%mutate(dec=ntile(mtrcycle,n=4))%>%count(churn,dec)%>%filter(churn==1)-
>dat38
dat38$varname<-rep("mtrcycle",nrow(dat38))
summary(tele1$truck)
tele1%>%mutate(dec=ntile(truck,n=4))%>%count(churn,dec)%>%filter(churn==1)->dat39
dat39$varname<-rep("truck",nrow(dat39))
summary(tele1$roam_Mean)
tele1%>%mutate(dec=ntile(roam_Mean,n=4))%>%count(churn,dec)%>%filter(churn==1)-
>dat40
dat40$varname<-rep("roam_Mean",nrow(dat40))
summary(tele1$recv_sms_Mean)
tele1%>%mutate(dec=ntile(recv_sms_Mean,n=4))%>%count(churn,dec)%>%filter(churn==1
)->dat41
dat41$varname<-rep("recv_sms_Mean",nrow(dat41))
summary(tele1$mou_pead_Mean)
tele1%>%mutate(dec=ntile(mou_pead_Mean,n=4))%>%count(churn,dec)%>%filter(churn==1
)->dat42
dat42$varname<-rep("mou_pead_Mean",nrow(dat42))
summary(tele1$da_Mean)
tele1%>%mutate(dec=ntile(da_Mean,n=4))%>%count(churn,dec)%>%filter(churn==1)-
>dat43
dat43$N<-
unclass(tele1%>%mutate(dec=ntile(da_Mean,n=4))%>%count(dec)%>%unname())[[2]]
dat43$churn_perc<-dat43$n/dat43$N
dat43$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(da_Mean,n=4))%>%group_by(dec)%>%summarise(min(da
_Mean)))[[2]]
dat43$LessThan<-
unclass(tele1%>%mutate(dec=ntile(da_Mean,n=4))%>%group_by(dec)%>%summarise(max(da
_Mean)))[[2]]
dat43$varname<-rep("da_Mean",nrow(dat43))
summary(tele1$da_Range)
tele1%>%mutate(dec=ntile(da_Range,n=4))%>%count(churn,dec)%>%filter(churn==1)-
>dat44
dat44$N<-
unclass(tele1%>%mutate(dec=ntile(da_Range,n=4))%>%count(dec)%>%unname())[[2]]
dat44$churn_perc<-dat44$n/dat44$N
dat44$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(da_Range,n=4))%>%group_by(dec)%>%summarise(min(d
a_Range)))[[2]]
dat44$LessThan<-
unclass(tele1%>%mutate(dec=ntile(da_Range,n=4))%>%group_by(dec)%>%summarise(max(d
a_Range)))[[2]]
dat44$varname<-rep("da_Range",nrow(dat44))
summary(tele1$datovr_Mean)
tele1%>%mutate(dec=ntile(datovr_Mean,n=4))%>%count(churn,dec)%>%filter(churn==1)-
>dat45
dat45$varname<-rep("datovr_Mean",nrow(dat45))
summary(tele1$datovr_Range)
tele1%>%mutate(dec=ntile(datovr_Range,n=4))%>%count(churn,dec)%>%filter(churn==1)
->dat46
dat46$varname<-rep("datovr_Range",nrow(dat46))
summary(tele1$drop_dat_Mean)
tele1%>%mutate(dec=ntile(drop_dat_Mean,n=4))%>%count(churn,dec)%>%filter(churn==1
)->dat47
dat47$varname<-rep("drop_dat_Mean",nrow(dat47))
summary(tele1$drop_vce_Mean)
tele1%>%mutate(dec=ntile(drop_vce_Mean,n=10))%>%count(churn,dec)%>%filter(churn==
1)->dat48
dat48$N<-
unclass(tele1%>%mutate(dec=ntile(drop_vce_Mean,n=10))%>%count(dec)%>%unname())[[2
]]
dat48$churn_perc<-dat48$n/dat48$N
dat48$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(drop_vce_Mean,n=10))%>%group_by(dec)%>%summarise
(min(drop_vce_Mean)))[[2]]
dat48$LessThan<-
unclass(tele1%>%mutate(dec=ntile(drop_vce_Mean,n=10))%>%group_by(dec)%>%summarise
(max(drop_vce_Mean)))[[2]]
dat48$varname<-rep("drop_vce_Mean",nrow(dat48))
summary(tele1$adjmou)
tele1%>%mutate(dec=ntile(adjmou,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat49
dat49$N<-
unclass(tele1%>%mutate(dec=ntile(adjmou,n=10))%>%count(dec)%>%unname())[[2]]
dat49$churn_perc<-dat49$n/dat49$N
dat49$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(adjmou,n=10))%>%group_by(dec)%>%summarise(min(ad
jmou)))[[2]]
dat49$LessThan<-
unclass(tele1%>%mutate(dec=ntile(adjmou,n=10))%>%group_by(dec)%>%summarise(max(ad
jmou)))[[2]]
dat49$varname<-rep("adjmou",nrow(dat49))
summary(tele1$totrev)
tele1%>%mutate(dec=ntile(totrev,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat50
dat50$N<-
unclass(tele1%>%mutate(dec=ntile(totrev,n=10))%>%count(dec)%>%unname())[[2]]
dat50$churn_perc<-dat50$n/dat50$N
dat50$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(totrev,n=10))%>%group_by(dec)%>%summarise(min(to
trev)))[[2]]
dat50$LessThan<-
unclass(tele1%>%mutate(dec=ntile(totrev,n=10))%>%group_by(dec)%>%summarise(max(to
trev)))[[2]]
dat50$varname<-rep("totrev",nrow(dat50))
summary(tele1$adjrev)
tele1%>%mutate(dec=ntile(adjrev,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat51
dat51$N<-
unclass(tele1%>%mutate(dec=ntile(adjrev,n=10))%>%count(dec)%>%unname())[[2]]
dat51$churn_perc<-dat51$n/dat51$N
dat51$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(adjrev,n=10))%>%group_by(dec)%>%summarise(min(ad
jrev)))[[2]]
dat51$LessThan<-
unclass(tele1%>%mutate(dec=ntile(adjrev,n=10))%>%group_by(dec)%>%summarise(max(ad
jrev)))[[2]]
dat51$varname<-rep("adjrev",nrow(dat51))
summary(tele1$avgrev)
tele1%>%mutate(dec=ntile(avgrev,n=10))%>%count(churn,dec)%>%filter(churn==1)-
>dat52
dat52$N<-
unclass(tele1%>%mutate(dec=ntile(avgrev,n=10))%>%count(dec)%>%unname())[[2]]
dat52$churn_perc<-dat52$n/dat52$N
dat52$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(avgrev,n=10))%>%group_by(dec)%>%summarise(min(av
grev)))[[2]]
dat52$LessThan<-
unclass(tele1%>%mutate(dec=ntile(avgrev,n=10))%>%group_by(dec)%>%summarise(max(av
grev)))[[2]]
dat52$varname<-rep("avgrev",nrow(dat52))
summary(tele1$comp_dat_Mean)
tele1%>%mutate(dec=ntile(comp_dat_Mean,n=4))%>%count(churn,dec)%>%filter(churn==1
)->dat53
dat53$varname<-rep("comp_dat_Mean",nrow(dat53))
summary(tele1$plcd_dat_Mean)
tele1%>%mutate(dec=ntile(plcd_dat_Mean,n=4))%>%count(churn,dec)%>%filter(churn==1
)->dat54
dat54$varname<-rep("plcd_dat_Mean",nrow(dat54))
tele1$plcd_attempt_Mean<-tele1$plcd_vce_Mean+tele1$plcd_dat_Mean
summary(tele1$plcd_attempt_Mean)
tele1%>%mutate(dec=ntile(plcd_attempt_Mean,n=10))%>%count(churn,dec)%>%filter(chu
rn==1)->dat55
dat55$N<-
unclass(tele1%>%mutate(dec=ntile(plcd_attempt_Mean,n=10))%>%count(dec)%>%unname()
)[[2]]
dat55$churn_perc<-dat55$n/dat55$N
dat55$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(plcd_attempt_Mean,n=10))%>%group_by(dec)%>%summa
rise(min(plcd_attempt_Mean)))[[2]]
dat55$LessThan<-
unclass(tele1%>%mutate(dec=ntile(plcd_attempt_Mean,n=10))%>%group_by(dec)%>%summa
rise(max(plcd_attempt_Mean)))[[2]]
dat55$varname<-rep("plcd_attempt_Mean",nrow(dat55))
tele1$complete_Mean<-tele1$comp_vce_Mean+tele1$comp_dat_Mean
summary(tele1$complete_Mean)
tele1%>%mutate(dec=ntile(complete_Mean,n=10))%>%count(churn,dec)%>%filter(churn==
1)->dat56
dat56$N<-
unclass(tele1%>%mutate(dec=ntile(complete_Mean,n=10))%>%count(dec)%>%unname())[[2
]]
dat56$churn_perc<-dat56$n/dat56$N
dat56$GreaterThan<-
unclass(tele1%>%mutate(dec=ntile(complete_Mean,n=10))%>%group_by(dec)%>%summarise
(min(complete_Mean)))[[2]]

dat56$LessThan<-
unclass(tele1%>%mutate(dec=ntile(complete_Mean,n=10))%>%group_by(dec)%>%summarise
(max(complete_Mean)))[[2]]
dat56$varname<-rep("complete_Mean",nrow(dat56))

dat<-
rbind(dat1,dat2,dat3,dat4,dat5,dat6,dat7,dat8,dat9,dat10,dat11,dat12,dat13,dat14,
dat15,dat16,dat17,dat18,dat19,dat20,dat21,dat22,dat23,dat24,dat25,dat26,

dat27,dat28,dat29,dat30,dat31,dat32,dat33,dat34,dat35,dat36,dat37,dat38,dat39,dat
40,dat41,dat42,dat43,dat44,dat45,dat46,dat47,dat48,dat49,dat50,
dat51,dat52,dat53,dat54,dat55,dat56)
write.csv(dat,"Deciled Usable Continuous variables.csv",row.names = F)
names(tele1)
tele1<-tele1[,-c(13,16,17,22,23,45,48:50,56:58,65,66)]
names(tele1)

#event rate for each level in categoricals

summary(tele1$crclscod)
tele1%>%count(churn,levels=crclscod)%>%filter(churn==1)->datC19
datC19$N<-
unclass(tele1%>%filter(crclscod%in%datC19$levels)%>%count(crclscod))[[2]]
datC19$ChurnPerc<-datC19$n/datC19$N
datC19$Var.Name<-rep("crclscod",nrow(datC19))
summary(tele1$asl_flag)
tele1%>%count(churn,levels=asl_flag)%>%filter(churn==1)->datC20
datC20$N<-
unclass(tele1%>%filter(asl_flag%in%datC20$levels)%>%count(asl_flag))[[2]]
datC20$ChurnPerc<-datC20$n/datC20$N
datC20$Var.Name<-rep("asl_flag",nrow(datC20))
summary(tele1$prizm_social_one)
tele1%>%count(churn,levels=prizm_social_one)%>%filter(churn==1)->datC21
datC21$N<-
unclass(tele1%>%filter(prizm_social_one%in%datC21$levels)%>%count(prizm_social_on
e))[[2]]
datC21$ChurnPerc<-datC21$n/datC21$N
datC21$Var.Name<-rep("prizm_social_one",nrow(datC21))
summary(tele1$area)
tele1%>%count(churn,levels=area)%>%filter(churn==1)->datC22
datC22$N<-unclass(tele1%>%filter(area%in%datC22$levels)%>%count(area))[[2]]
datC22$ChurnPerc<-datC22$n/datC22$N
datC22$Var.Name<-rep("area",nrow(datC22))
summary(tele1$refurb_new)
tele1%>%count(churn,levels=refurb_new)%>%filter(churn==1)->datC23
datC23$N<-
unclass(tele1%>%filter(refurb_new%in%datC23$levels)%>%count(refurb_new))[[2]]
datC23$ChurnPerc<-datC23$n/datC23$N
datC23$Var.Name<-rep("refurb_new",nrow(datC23))
summary(tele1$hnd_webcap)
tele1%>%count(churn,levels=hnd_webcap)%>%filter(churn==1)->datC24
datC24$N<-
unclass(tele1%>%filter(hnd_webcap%in%datC24$levels)%>%count(hnd_webcap))[[2]]
datC24$ChurnPerc<-datC24$n/datC24$N
datC24$Var.Name<-rep("hnd_webcap",nrow(datC24))
summary(tele1$marital)
tele1%>%count(churn,levels=marital)%>%filter(churn==1)->datC25
datC25$N<-unclass(tele1%>%filter(marital%in%datC25$levels)%>%count(marital))[[2]]
datC25$ChurnPerc<-datC25$n/datC25$N
datC25$Var.Name<-rep("marital",nrow(datC25))
summary(tele1$ethnic)
tele1%>%count(churn,levels=ethnic)%>%filter(churn==1)->datC26
datC26$N<-unclass(tele1%>%filter(ethnic%in%datC26$levels)%>%count(ethnic))[[2]]
datC26$ChurnPerc<-datC26$n/datC26$N
datC26$Var.Name<-rep("ethnic",nrow(datC26))
summary(tele1$car_buy)
tele1%>%count(churn,levels=car_buy)%>%filter(churn==1)->datC27
datC27$N<-unclass(tele1%>%filter(car_buy%in%datC27$levels)%>%count(car_buy))[[2]]
datC27$ChurnPerc<-datC27$n/datC27$N
datC27$Var.Name<-rep("car_buy",nrow(datC27))
summary(tele1$csa)
tele1%>%count(churn,levels=csa)%>%filter(churn==1)->datC28
datC28$N<-unclass(tele1%>%filter(csa%in%datC28$levels)%>%count(csa))[[2]]
datC28$ChurnPerc<-datC28$n/datC28$N
datC28$Var.Name<-rep("csa",nrow(datC28))
summary(tele1$retdays_1)
tele1%>%count(churn,levels=retdays_1)%>%filter(churn==1)->datC29
datC29$N<-
unclass(tele1%>%filter(retdays_1%in%datC29$levels)%>%count(retdays_1))[[2]]
datC29$ChurnPerc<-datC29$n/datC29$N
datC29$Var.Name<-rep("retdays_1",nrow(datC29))
summary(tele1$age2)
tele1%>%count(churn,levels=age2)%>%filter(churn==1)->datC30
datC30$N<-unclass(tele1%>%filter(age2%in%datC30$levels)%>%count(age2))[[2]]
datC30$ChurnPerc<-datC30$n/datC30$N
datC30$Var.Name<-rep("age2",nrow(datC30))
summary(tele1$models)
tele1%>%count(churn,levels=models)%>%filter(churn==1)->datC31
datC31$N<-unclass(tele1%>%filter(models%in%datC31$levels)%>%count(models))[[2]]
datC31$ChurnPerc<-datC31$n/datC31$N
datC31$Var.Name<-rep("models",nrow(datC31))
summary(tele1$actvsubs)
tele1%>%count(churn,levels=actvsubs)%>%filter(churn==1)->datC32
datC32$N<-
unclass(tele1%>%filter(actvsubs%in%datC32$levels)%>%count(actvsubs))[[2]]
datC32$ChurnPerc<-datC32$n/datC32$N
datC32$Var.Name<-rep("actvsubs",nrow(datC32))
summary(tele1$uniqsubs)
tele1%>%count(churn,levels=uniqsubs)%>%filter(churn==1)->datC33
datC33$N<-
unclass(tele1%>%filter(uniqsubs%in%datC33$levels)%>%count(uniqsubs))[[2]]
datC33$ChurnPerc<-datC33$n/datC33$N
datC33$Var.Name<-rep("uniqsubs",nrow(datC33))
summary(tele1$forgntvl)
tele1%>%count(churn,levels=forgntvl)%>%filter(churn==1)->datC34
datC34$N<-
unclass(tele1%>%filter(forgntvl%in%datC34$levels)%>%count(forgntvl))[[2]]
datC34$ChurnPerc<-datC34$n/datC34$N
datC34$Var.Name<-rep("forgntvl",nrow(datC34))
summary(tele1$mtrcycle)
tele1%>%count(churn,levels=mtrcycle)%>%filter(churn==1)->datC35
datC35$N<-
unclass(tele1%>%filter(mtrcycle%in%datC35$levels)%>%count(mtrcycle))[[2]]
datC35$ChurnPerc<-datC35$n/datC35$N
datC35$Var.Name<-rep("mtrcycle",nrow(datC35))
summary(tele1$truck)
tele1%>%count(churn,levels=truck)%>%filter(churn==1)->datC36
datC36$N<-unclass(tele1%>%filter(truck%in%datC36$levels)%>%count(truck))[[2]]
datC36$ChurnPerc<-datC36$n/datC36$N
datC36$Var.Name<-rep("truck",nrow(datC36))
summary(tele1$hnd_price)
tele1%>%count(churn,levels=hnd_price)%>%filter(churn==1)->datC37
datC37$N<-
unclass(tele1%>%filter(hnd_price%in%datC37$levels)%>%count(hnd_price))[[2]]
datC37$ChurnPerc<-datC37$n/datC37$N
datC37$Var.Name<-rep("hnd_price",nrow(datC37))
#create datC object
datC_1<-
rbind.data.frame(datC19,datC20,datC21,datC22,datC23,datC24,datC25,datC26,datC27,d
atC28,datC29)
datC_2<-rbind.data.frame(datC30,datC31,datC32,datC33,datC34,datC35,datC36,datC37)
write.csv(datC_1,"Event Rate - Categorical var1.csv",row.names = F)
write.csv(datC_2,"Event Rate - Categorical var2.csv",row.names = F)
names(tele1)
tele1<-tele1[,-c(25,44)]
names(tele1)
#data prep
#outlier treat.
names(tele1)
summary(tele1)
str(tele1)
str(tele1)
list<-names(tele1)
list<-list[-c(25:42,50,51)]
list
par(mfrow=c(3,11))
par("mar")
par(mar=c(1,1,1,1))
tele1$prizm_social_one<-as.integer(tele1$prizm_social_one)
for(i in 1:length(list))
{
boxplot(tele1[,list[i]],main=list[i])
}
for(i in 1:length(list))
{
plot(tele1[,list[i]],main=list[i])
}
for(i in 1:length(list))
{
x<-boxplot(tele1[,list[i]],main=list[i])
out<-x$out
index<-which(tele1[,list[i]]%in% x$out)
tele1[index,list[i]]<-mean(tele1[,list[i]],na.rm = T)
rm(x)
rm(out)
}
#check after treatment
for(i in 1:length(list))
{
boxplot(tele1[,list[i]],main=list[i])
}

for(i in 1:length(list))
{
plot(tele1[,list[i]],main=list[i])
}
dev.off()
#Missing value treatment
summary(tele1)
names(tele1)
#delete missing values
index1<-which(is.na(tele1[,c(1:5)]))
tele1<-tele1[-index1,]
summary(tele1)
index2<-which(is.na(tele1$change_mou))
tele1<-tele1[-index2,]
index4<-which(is.na(tele1$area))
tele1<-tele1[-index4,]

index5<-which(is.na(tele1$marital))
tele1<-tele1[-index5,]
summary(tele1)

#mean imputation
tele1$avg6mou[is.na(tele1$avg6mou)]<-mean(tele1$avg6mou,na.rm=T)
tele1$avg6qty[is.na(tele1$avg6qty)]<-mean(tele1$avg6qty,na.rm=T)
tele1$hnd_price[is.na(tele1$hnd_price)]<-mean(tele1$hnd_price,na.rm=T)
summary(tele1)
#create Missing for factor var
tele1$prizm_social_one_1<-
ifelse(is.na(tele1$prizm_social_one),"Missing",as.factor(tele1$prizm_social_one))
str(tele1$prizm_social_one_1)
tele1$prizm_social_one_1<-as.factor(tele1$prizm_social_one_1)
summary(tele1$prizm_social_one)
summary(tele1$prizm_social_one_1)
tele1$prizm_Social_one_1<-
factor(tele1$prizm_social_one_1,labels=c("C","R","S","T","U","Missing"))
summary(tele1$prizm_social_one_1)
names(tele1)
tele1<-tele1[,-26]
summary(tele1)

tele1$hnd_webcap_1<-
ifelse(is.na(tele1$hnd_webcap),"Missing",as.factor(tele1$hnd_webcap))
str(tele1$hnd_webcap_1)
tele1$hnd_webcap_1<-as.factor(tele1$hnd_webcap_1)
summary(tele1$hnd_webcap)
summary(tele1$hnd_webcap_1)
tele1$hnd_webcap_1<-
factor(tele1$hnd_webcap_1,labels=c("UNKW","WC","WCMB","Missing"))
summary(tele1$hnd_webcap_1)

names(tele1)
tele1<-tele1[,-28]
summary(tele1)

table(tele$churn)/nrow(tele)
table(tele1$churn)/nrow(tele1)
#
str(tele1$age1)
tele1$age1_1<-ifelse(tele1$age1==0,"Default",ifelse(tele1$age1<=30,"Young",
ifelse(tele1$age1>30 & tele1$age1<=55,"Mid Age","Old")))
str(tele1$age1_1)
tele1$age1_1<-as.factor(tele1$age1_1)
summary(tele1$age1_1)

names(tele1)
tele1<-tele1[,-30]
summary(tele1)

str(tele1$age2)
tele1$age2_1<-ifelse(tele1$age2==0,"Default",ifelse(tele1$age2<=30,"Young",
ifelse(tele1$age2>30 &
tele1$age2<=55,"Mid Age","Old")))
str(tele1$age2_1)
tele1$age2_1<-as.factor(tele1$age2_1)
summary(tele1$age2_1)

names(tele1)
tele1<-tele1[,-30]
summary(tele1)

str(tele1$models)
summary(tele1$models)
tele1$models<-as.factor(tele1$models)
summary(tele1$models)
str(tele1$hnd_price)
summary(tele1$hnd_price)
tele1$hnd_price<-as.factor(tele1$hnd_price)
summary(tele1$hnd_price)

str(tele1$actvsubs)
summary(tele1$actvsubs)
tele1$actvsubs<-as.factor(tele1$actvsubs)
summary(tele1$actvsubs)

str(tele1$uniqsubs)
summary(tele1$uniqsubs)
tele1$uniqsubs<-as.factor(tele1$uniqsubs)
summary(tele1$uniqsubs)

str(tele1$forgntvl)
summary(tele1$forgntvl)
tele1$forgntvl<-as.factor(tele1$forgntvl)
summary(tele1$forgntvl)

str(tele1$mtrcycle)
summary(tele1$mtrcycle)
tele1$mtrcycle<-as.factor(tele1$mtrcycle)
summary(tele1$mtrcycle)

str(tele1$truck)
summary(tele1$truck)
tele1$truck<-as.factor(tele1$truck)
summary(tele1$truck)

##Model building
set.seed(200)
index<-sample(nrow(tele1),0.70*nrow(tele1),replace=F)
train<-tele1[index,]
test<-tele1[-index,]

table(train$churn)/nrow(train)
table(test$churn)/nrow(test)
names(tele1)

mod<-glm(churn ~ ., data=train[,-46], family="binomial")

summary(mod)

##dummy var

summary(tele1$asl_flag)
train$asl_flag_Y<-ifelse(train$asl_flag=="Y",1,0)
test$asl_flag_Y<-ifelse(test$asl_flag=="Y",1,0)

summary(train$area)
train$area_Cal_Nrth<-ifelse(train$area=="CALIFORNIA NORTH AREA",1,0)
test$area_Cal_Nrth<-ifelse(test$area=="CALIFORNIA NORTH AREA",1,0)

train$area_texas<-ifelse(train$area=="CENTRAL/SOUTH TEXAS AREA",1,0)

test$area_texas<-ifelse(test$area=="CENTRAL/SOUTH TEXAS AREA",1,0)

train$area_nrthflrda<-ifelse(train$area=="NORTH FLORIDA AREA",1,0)

test$area_nrthflrda<-ifelse(test$area=="NORTH FLORIDA AREA",1,0)

train$area_nrthwst<-ifelse(train$area=="NORTHWEST/ROCKY MOUNTAIN AREA",1,0)

test$area_nrthwst<-ifelse(test$area=="NORTHWEST/ROCKY MOUNTAIN AREA",1,0)

train$area_southflrda<-ifelse(train$area=="SOUTH FLORIDA AREA",1,0)

test$area_southflrda<-ifelse(test$area=="SOUTH FLORIDA AREA",1,0)

train$area_southwst<-ifelse(train$area=="SOUTHWEST AREA",1,0)
test$area_southwst<-ifelse(test$area=="SOUTHWEST AREA",1,0)

train$area_tenese<-ifelse(train$area=="TENNESSEE AREA",1,0)
test$area_tenese<-ifelse(test$area=="TENNESSEE AREA",1,0)
summary(train$refurb_new)
train$refurb_R<-ifelse(train$refurb_new=="R",1,0)
test$refurb_R<-ifelse(test$refurb_new=="R",1,0)

summary(train$ethnic)
train$ethnic_C<-ifelse(train$ethnic=="C",1,0)
test$ethnic_C<-ifelse(test$ethnic=="C",1,0)

train$ethnic_N<-ifelse(train$ethnic=="N",1,0)
test$ethnic_N<-ifelse(test$ethnic=="N",1,0)

train$ethnic_O<-ifelse(train$ethnic=="O",1,0)
test$ethnic_O<-ifelse(test$ethnic=="O",1,0)

train$ethnic_S<-ifelse(train$ethnic=="S",1,0)
test$ethnic_S<-ifelse(test$ethnic=="S",1,0)

train$ethnic_U<-ifelse(train$ethnic=="U",1,0)
test$ethnic_U<-ifelse(test$ethnic=="U",1,0)

train$ethnic_Z<-ifelse(train$ethnic=="Z",1,0)
test$ethnic_Z<-ifelse(test$ethnic=="Z",1,0)

summary(train$hnd_price)
class(train$hnd_price)
train$hnd_price<-as.numeric(train$hnd_price)

train$hnd_price7<-ifelse(train$hnd_price=="79.98999023",1,0)
test$hnd_price7<-ifelse(test$hnd_price=="79.98999023",1,0)
class(train$hnd_price)

train$hnd_price_105.08<-ifelse(train$hnd_price=="105.083038078331",1,0)
test$hnd_price_105.08<-ifelse(test$hnd_price=="105.083038078331",1,0)

train$hnd_price_129.98<-ifelse(train$hnd_price=="129.9899902",1,0)
test$hnd_price_129.98<-ifelse(test$hnd_price=="129.9899902",1,0)

train$hnd_price_149.98<-ifelse(train$hnd_price=="149.9899902",1,0)
test$hnd_price_149.98<-ifelse(test$hnd_price=="149.9899902",1,0)

train$hnd_price_199.98<-ifelse(train$hnd_price=="199.9899902",1,0)
test$hnd_price_199.98<-ifelse(test$hnd_price=="199.9899902",1,0)

train$hnd_price_249.98<-ifelse(train$hnd_price=="249.9899902",1,0)
test$hnd_price_249.98<-ifelse(test$hnd_price=="249.9899902",1,0)

summary(train$uniqsubs)
train$unq_2<-ifelse(train$uniqsubs=="2",1,0)
test$unq_2<-ifelse(test$uniqsubs=="2",1,0)

train$unq_3<-ifelse(train$uniqsubs=="3",1,0)
test$unq_3<-ifelse(test$uniqsubs=="3",1,0)

train$unq_4<-ifelse(train$uniqsubs=="4",1,0)
test$unq_4<-ifelse(test$uniqsubs=="4",1,0)

train$unq_5<-ifelse(train$uniqsubs=="5",1,0)
test$unq_5<-ifelse(test$uniqsubs=="5",1,0)

train$unq_6<-ifelse(train$uniqsubs=="6",1,0)
test$unq_6<-ifelse(test$uniqsubs=="6",1,0)

train$unq_7<-ifelse(train$uniqsubs=="7",1,0)
test$unq_7<-ifelse(test$uniqsubs=="7",1,0)

train$unq_9<-ifelse(train$uniqsubs=="9",1,0)
test$unq_9<-ifelse(test$uniqsubs=="9",1,0)

summary(train$truck)
summary(train$prizm_social_one_1)
train$prizm_social_R<-ifelse(train$prizm_social_one_1=="R",1,0)
test$prizm_social_R<-ifelse(test$prizm_social_one_1=="R",1,0)

train$prizm_social_T<-ifelse(train$prizm_social_one_1=="T",1,0)
test$prizm_social_T<-ifelse(test$prizm_social_one_1=="T",1,0)

summary(train$age1_1)
train$age1_Mid_Age<-ifelse(train$age1_1=="Mid Age",1,0)
test$age1_Mid_Age<-ifelse(test$age1_1=="Mid Age",1,0)

train$age1_Old<-ifelse(train$age1_1=="Old",1,0)
test$age1_Old<-ifelse(test$age1_1=="Old",1,0)

train$age1_Young<-ifelse(train$age1_1=="Young",1,0)
test$age1_Young<-ifelse(test$age1_1=="Young",1,0)

summary(train$age2_1)
train$age2_Old<-ifelse(train$age2_1=="Old",1,0)
test$age2_Old<-ifelse(test$age2_1=="Old",1,0)

names(train)
mod1<-glm(churn ~
mou_Mean+totmrc_Mean+rev_Range+mou_Range+change_mou+drop_blk_Mean+

drop_vce_Range+mou_opkv_Range+months+eqpdays+iwylis_vce_Mean+ovrrev_Mean+avgmou+

avg3qty+avgqty+avg6mou+asl_flag_Y+area_Cal_Nrth+area_texas+area_nrthflrda+area_nr
thwst+

area_southflrda+area_southwst+area_tenese+refurb_R+ethnic_C+ethnic_N+ethnic_O+eth
nic_S+

ethnic_U+ethnic_Z+hnd_price7+hnd_price_105.08+hnd_price_129.98+hnd_price_149.98+

hnd_price_199.98+hnd_price_249.98+unq_2+unq_3+unq_4+unq_5+unq_6+unq_7+unq_9+truck
+

adjmou+totrev+retdays_1+complete_Mean+prizm_social_R+prizm_social_T+age1_Mid_Age+
 age1_Old+age1_Young+age2_Old,data=train,family="binomial")
summary(mod1)
mod2<-glm(churn ~
mou_Mean+totmrc_Mean+rev_Range+mou_Range+change_mou+drop_blk_Mean+

drop_vce_Range+mou_opkv_Range+months+eqpdays+iwylis_vce_Mean+ovrrev_Mean+avgmou+

avg3qty+avgqty+avg6mou+asl_flag_Y+area_Cal_Nrth+area_texas+area_nrthflrda+area_nr
thwst+

area_southflrda+area_southwst+area_tenese+refurb_R+ethnic_C+ethnic_N+ethnic_O+eth
nic_S+

ethnic_U+ethnic_Z+hnd_price7+hnd_price_105.08+hnd_price_129.98+hnd_price_149.98+

hnd_price_199.98+hnd_price_249.98+unq_2+unq_3+unq_4+unq_7+adjmou+totrev+retdays_1
+

complete_Mean+prizm_social_R+prizm_social_T+age1_Mid_Age+age1_Old+age1_Young+age2
_Old,
data=train,family="binomial")
summary(mod2)
library(car)
vif(mod2)
mod3<-glm(churn ~
mou_Mean+totmrc_Mean+rev_Range+mou_Range+change_mou+drop_blk_Mean+

drop_vce_Range+mou_opkv_Range+months+eqpdays+iwylis_vce_Mean+ovrrev_Mean+avgmou+

avg3qty+avgqty+avg6mou+unq_2+unq_3+unq_4+unq_7+adjmou+totrev+retdays_1+
complete_Mean+age1_Mid_Age+age1_Old+age1_Young+age2_Old,
data=train,family="binomial")
summary(mod3)
library(car)
vif(mod3)
mod4<-glm(churn ~ totmrc_Mean+rev_Range+mou_Range+change_mou+drop_blk_Mean+

drop_vce_Range+mou_opkv_Range+months+eqpdays+iwylis_vce_Mean+ovrrev_Mean

+avgqty+asl_flag_Y+area_Cal_Nrth+area_texas+area_nrthflrda+area_nrthwst+

area_southflrda+area_southwst+area_tenese+refurb_R+ethnic_C+ethnic_N+ethnic_O+eth
nic_S+

ethnic_U+ethnic_Z+hnd_price7+hnd_price_105.08+hnd_price_129.98+hnd_price_149.98+
hnd_price_199.98+hnd_price_249.98+unq_2+unq_3+unq_4+unq_7+adjmou+totrev+retdays_1
+
complete_Mean+age1_Mid_Age+age1_Old+age1_Young+age2_Old,
data=train,family="binomial")
summary(mod4)
mod5<-glm(churn ~ totmrc_Mean+rev_Range+mou_Range+change_mou+drop_blk_Mean+

drop_vce_Range+mou_opkv_Range+months+eqpdays+iwylis_vce_Mean+ovrrev_Mean
+avgqty+unq_2+unq_3+unq_4+unq_7+totrev+retdays_1+
complete_Mean+age1_Mid_Age+age1_Old+age1_Young+age2_Old,
data=train,family="binomial")
summary(mod5)
vif(mod5)
confint(mod5)
##model testing
pred<-predict(mod5,type="response",newdata = test)
head(pred)
table(tele1$churn)/nrow(tele1)
s<-seq(0.2,0.5,0.01)
n<-1
a<-as.vector(length(s))
for(i in s)
{
print(i)
test$result<-ifelse(test$pred>i,1,0)
a[n]<-confusionMatrix(test$result,test$churn,positive="1")$overall[2]
print[n]
n=n+1
}
max(a)

pred1<-ifelse(pred>=0.2380871,1,0)
table(pred1)

library(irr)
kappa2(data.frame(test$churn,pred1))

library(caret)
confusionMatrix(pred1,test$churn,positive="1")
table(test$churn)
library(ROCR)
pred2<-prediction(pred1,test$churn)
pref<-performance(pred2,"tpr","fpr")
plot(pref,col="red")
abline(0,1,lty=8,col="grey")
auc<-performance(pred2,"auc")
auc
auc<-unlist(slot(auc,"y.values"))
auc
##Q1
head(sort(abs(mod5$coefficients),decreasing = T),10)
summary(mod5)
quantile(tele$plcd_dat_Mean,prob=c(0.10,0.20,0.30,0.40,0.50,0.60,0.70,0.80,0.82,0
.84,0.85,0.90,1))
library(gains)
gains(test$churn,predict(mod5,type="response",newdata=test),groups=10)
test$prob<-predict(mod5,type="response",newdata=test)
quantile(test$prob,prob=c(0.10,0.20,0.30,0.40,0.50,0.60,0.70,0.80,0.90,1))
pred4<-predict(mod5,type="response",newdata=test)
pred4<-ifelse(pred4>=0.3042058,1,0)
table(pred4,test$churn)
Targeted<-test[test$prob>0.3042058 & test$prob<=0.7529329 &
test$churn=="1","Customer_ID"]
Targeted<-as.data.frame(Targeted)
nrow(Targeted)
write.csv(Targeted,"Target_Customers.csv",row.names=F)
##5QUESTION
pred5<-predict(mod5,type="response",newdata=test)
test$prob<-predict(mod5,type="response",newdata=test)
quantile(test$prob,prob=c(0.10,0.20,0.30,0.40,0.50,0.60,0.70,0.80,0.90,1))
pred6<-ifelse(pred5<0.20,"Low_Score",ifelse(pred5>=0.20 &
pred5<0.30,"Medium_Score","High_Score"))
table(pred6,test$churn)
str(test$totrev)
quantile(test$totrev,prob=c(0.10,0.20,0.30,0.40,0.50,0.60,0.70,0.80,0.90,1))
Revenue_Levels<-
ifelse(test$totrev<670.660,"Low_Revenue",ifelse(test$totrev>=670.660 &
test$totrev<1034.281,"Medium_Revenue","High Revenue"))
table(Revenue_Levels)
table(pred6,Revenue_Levels)
##target segment for proactive retention campaign
test$prob_levels<-ifelse(pred5<0.20,"Low_Score",ifelse(pred5>=0.20 &
pred5<0.30,"Medium_Score","High_Score"))
test$Revenue_Levels<-
ifelse(test$totrev<670.660,"Low_Revenue",ifelse(test$totrev>=670.660 &
test$totrev<1034.281,"Medium_Revenue","High_Revenue"))
Targeted1<-test[test$prob_levels=="High_Score" &
test$Revenue_Levels=="High_Revenue","Customer_ID"]
Targeted1<-as.data.frame(Targeted1)
nrow(Targeted1)
write.csv(Targeted1,"High_Revenue_Target_Customers.csv",row.names=F)