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Kayla Nguyen

Interview 10/29- Karen Mensch


What is your job title? Where do you work? CPA, owner of the firm/president
(If appropriate)

Is your company specialized in anything/ does Primarily in tax, some business consultation
it have a primary focus (taxation, forensic,
auditing)?

What do clients typically come to you for?

Can you give me a description of your job -Gather info and prepare it
duties? -Review what has been prepared for accuracy
-Communicating results with client
-Final say, decision maker, responsible for
hiring, firing and machine upgrades

What programs do you use to perform your Tax: UltraTax- 3 programs


tasks? -time and billing, project management

QuickBook: financial statement software


Word, Excel, Outlook

What coursework or preparation do you feel Went back to get a masters in


was the most helpful in preparing for your science/accounting and followed accounting
job? program for CPA exam

What was your major? Double majored in mathematics and english;


wanted to be a math teacher
What classes did you take that benefited you
in accounting? Accounting unring is not as math driven as
people think, it is more conceptual and detail
conscious

How was your CPA exam experience? Nerve-wracking, passed with good scores and
did not fail any of them
How many hours did you have to study? -study diligently
-good element of being a good test taker
How did you prepare?
Took about a month to prepare and studied
What different exams did you take? What about 50-70 hours per exam, while working
type of exams are there? and could study in mornings

Took all exams:


-Regulation, tax (individual, corporate, etc)
-Financial reporting, principles of accounting
and international accounting rules
-Auditing, specialized/give an opinion on
accuracy
-Business and economic concepts, business
principles and legality

What was the start of your accounting career Was already in the industry, started with the
like? lowest pay and was an assistant’s assistant
filing papers
Were you anxious about anything?
Had more on-the- job training than most
before license

Became owner after license and death of


original owner

How similar or diverse are your workdays? Quite a bit of diversity as well as distinct
patterns
-Very deadline driven because taxes have
deadlines
-100+ hours working up to deadlines

The peaks of the industry are the 15th of


every month
-Most important = March, April, October,
September

What is the atmosphere of your work Pleased with the current atmosphere of office
environment like? -Professional and personable
-Be responsible for your own work while
being able to work with a team

Stress that they offer “Professionalism with


Christian Care and Concern for People”
-Build relationships with clients

How do you balance work and family life? Fortunate that the are understanding that it is a
seasonal business and knows not to ask for
Do you have a comfortable amount of leisure much; once there is time, they will be able to
time? resume standard life

What do you see as the most rewarding parts Rewarding to be able to help people and
of your job? most challenging? provide them with information that can help
them make a good decision or could be
significant in money
Challenging to juggle various responsibilities
and to make the right decisions

What skills do you feel are particularly Problem solving, relationship building/people
important in doing your job? skills, tax = jigsaw puzzles

Over the years, in what ways have you seen Tax law changes frequently; some help/hinder
accounting change? Or what changes have but it depends on the client’s situation.
you noticed that affect the way things are
done? There are new programs every tax year

Clients want more proactive advice and want


to look in the future while also documenting
the past/present

Privacy becomes harder to maintain with the


rise of technology and electronics; it puts
confidentiality at risk as sensitive information
become more susceptible/prone to hacking

How has the increased demand for Difficult time getting new employees because
accountants affect business? it is hard to find people because it is a detail
conscious profession; even the best can miss a
detail

What qualities do you look for (or would you _Humble, people smart, hungry
look for) in potential employees? -Not a cookie cutter business, so they need to
be able to think and reason while paying
What advice do you have for someone just attention to details.
getting started in this field? -Teachable
-”Figure it out” type of person

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