How to Reactivate the ECN User Account & Password 4- Contact 877-0135 2- The system will ask the user to choose one (1) or two (2) for choosing the language. 3- User has to enter the mobile number that registered in the user record in the ARAMCO database. It should be starting with Zero 0123456789 (10 digits) 4- Enter the last 6 digits of the user ID (EX123456) 5- Enter the last fordigits of national ID Iqama or passport. 6- After verification the code (6 digits} will be sent to the user mobile then should be entered. 7- If all the information is correct the password will be sent to the user mobile. Please note: 1-The ECN user account valid for one year and should be renewed by the User Account Administrator/ CSL or ISA Proponent. 2-The ECN password is valid for 3 months and can be renewed by the contractor himself from the ECN Page. 3-Once the request of Reactivation is approved a notification email will be sent to the user notifying him about the account has been reactivated. 3-Extranet Users don’t have to come physically to Saudi Aramco’s office. 4-The password will be sent to the user's mobile number upon resetting it. 5-Once you reset the password to an extranet user, they will need to change it through XManager website by accessing http://xmanager.aramco.com.sa from Aramco network or accessing ntto://xmanager.aramco.com from the internet. “if you face any difficulty logging to the ECN Website or a technical problem, please send email to ithelpdesk@aramco.com or ecn-support@aramco,cm or Calf IT Help Desk Tel: 013-872-2222 Finally, go to https://vendor.aramco.com Sou Aramco: Compary General Use